Learning Management (LMS)
Zensai Learn365 (formerly LMS365)
EU-Made Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Zensai International ApS · zensai.com
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Zensai Learn365 (formerly LMS365) at a glance
- Vendor
- Zensai International ApS
- Headquarters
- Not stated on the vendor’s pages as of 1 Nov 2026
- Data hosting
- Not stated on the vendor’s pages as of 1 Nov 2026
- Free plan
- Not stated on the vendor’s pages as of 1 Nov 2026
- Panel verdict
- The AI panel rates Zensai Learn365 (formerly LMS365) 3/5, the mean of 6 judges. Learn365, formerly LMS365, is an AI-powered learning management system built into Microsoft 365 and Teams, sold by Zensai International ApS of Copenhagen. how scores are made
- As of
- Vendor pages captured 1 Nov 2026; evaluated by the panel 2 Nov 2026. all sources
Zensai Learn365 (formerly LMS365) alternatives, European ones first →
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Learn365, formerly LMS365, is an AI-powered learning management system built into Microsoft 365 and Teams, sold by Zensai International ApS of Copenhagen. It earns its highest marks on courses and content, compliance training, and sovereignty, with scores clustering at 6-7: AI authoring turns policy documents, PDFs and videos into structured courses under the SCORM and xAPI standards, mandatory courses auto-assign by role, team or location from Entra ID with expiry tracking and recertification reminders, and the captured pages state that learning data stays in the customer's own Microsoft 365 tenant, alongside a downloadable data processing agreement with EU standard contractual clauses, a published subprocessor list and stated ISO 27001 certification. Its weakest substantive category is reporting and codetermination, scored 4-5, where the judges found no public information on retention or deletion of learner records, aggregated or pseudonymised reporting, switching off time or score tracking, or works-council material. Pricing is published only as "Request pricing"; extended-enterprise academies and a vendor API are likewise not described on the captured pages.
Speaks for it
- AI authoring turns policy documents, PDFs and videos into structured courses with quizzes under the SCORM and xAPI standards, with off-the-shelf libraries from Go1, LinkedIn Learning, OpenSesame and Udemy Business alongside your own content.
- Mandatory courses auto-assign by role, team or location from Entra ID, enrol new joiners automatically, and expiry tracking triggers recertification with automated Teams and email reminders.
- Onboarding fires from Entra ID the moment a hire is added, with reusable role-based plans personalised by AI, and frontline or external learners train on any device, online or offline, without a Microsoft 365 account.
- Single sign-on and automatic joiner-mover-leaver provisioning through Entra ID, native Teams, Outlook, SharePoint and Copilot surfaces, Power BI analytics, and HR sync with named platforms including Personio, SAP, Workday, Oracle, Bamboo HR and HiBob.
- A downloadable data processing agreement with EU standard contractual clauses (Modules 2 and 4), a published subprocessor list, stated ISO 27001 certification, and learning data staying in the customer's own Microsoft 365 tenant with GCC High available for regulated deployments.
Held against it
- We found no public information on retention or deletion of learner records, aggregated or pseudonymised reporting, switching off time or score tracking, or works-council material such as a works agreement template.
- We found no public information on a documented vendor REST API with rate limits, webhooks, SCIM provisioning, a sandbox, or export of courses as SCORM packages.
- We found no public information on branded external portals, self-registration for external learners, selling courses with checkout and subscriptions, or partner certification programmes.
- We found no public information on course versioning that stores which version each learner completed, escalation of overdue training to managers, or attestations with e-signature.
- We found no public information on the subprocessors' locations, and the vendor's own website operations record transfers to the United States (Google Analytics, a US-based email provider) under standard contractual clauses.
Best for
- Your organisation already runs on Microsoft 365 and Teams and wants learning, compliance training and onboarding inside the tenant it already governs.
- You must automate mandatory training — assignment by role, team or location from Entra ID, with expiry tracking and recertification reminders for occupational safety and data protection.
- You onboard frontline, field or contractor staff who have no Microsoft 365 account or company device.
- Your HR stack includes Personio, SAP, Workday, Oracle, Bamboo HR or HiBob and you want joiner-mover-leaver data kept in sync.
Avoid if
- You must negotiate a works agreement over learning data under German codetermination law — reporting and codetermination is this product's weakest category at 4-5, and we found no public information on which learner fields are recorded, retention, or deletion.
- You run customer or partner academies — onboarding and academies scored 5-6 and we found no public information on branded portals, self-registration, course sales or partner certification.
- You need a documented exit path or deep API access before committing — integration and portability scored 5-6, we found no public information on a vendor REST API, webhooks or SCORM export, and the product runs inside the Microsoft tenant rather than as a self-hosted edition.
The scores
| Criterion | Panel median |
|---|---|
| Courses, learning paths & content standards | 3 of 5 |
| Compliance training, recertification & audit trail | 3 of 5 |
| Onboarding, extended enterprise & academies | 3 of 5 |
| Reporting, learner data & works council | 2.5 of 5 |
| Integrations, administration & portability | 3 of 5 |
| European sovereignty | 3.5 of 5 |
Courses, learning paths & content standards
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How this is scored
How learning is built and delivered: a course builder with video, documents, quizzes and assignments, import of SCORM 1.2 and 2004, xAPI, cmi5 and LTI packages, learning paths with prerequisites, assessments and question pools, certificates, blended learning with classroom or virtual sessions, a mobile app with offline access, multilingual courses and interface, accessibility (WCAG), AI-assisted authoring, and an off-the-shelf content library.
0 — Not a learning management system; courses cannot be delivered or tracked with it.
3 — Courses with video, documents and quizzes and a completion record; content standards, learning paths and mobile use are basic or not described.
5 — A course builder with quizzes and certificates, SCORM import, learning paths with prerequisites, scheduled instructor-led or virtual sessions, a responsive or native mobile app, and courses and interface in several languages.
8 — SCORM, xAPI and cmi5 or LTI documented, question pools and graded assignments, adaptive or branching paths, an offline mobile app, automatic translation of courses, accessibility conformance stated against WCAG 2.1 or 2.2, and AI authoring with the model and data use explained.
10 — A content platform an L&D team runs on: every major standard with a published conformance statement, a learning record store or xAPI export, skills tagged to content, multilingual versions managed as one course, and course content exportable as packages another LMS imports.
The Onboarding Lead
Standards-based SCORM and xAPI authoring, AI course creation from policies, PDFs and videos, role- and skills-based learning paths, certificates, and off-the-shelf libraries from Go1, LinkedIn Learning, OpenSesame and Udemy are documented, plus offline frontline delivery on any device without a Microsoft account. I found no public information on WCAG conformance, cmi5 or LTI packages, question pools, classroom sessions or multilingual course management. 2 10 11 13 16 17
The Compliance Officer
Courses are authored in the platform: AI turns policies, PDFs and videos into structured drafts with quizzes, SCORM and xAPI are named as the authoring standards, and content from Go1, LinkedIn Learning, OpenSesame and Udemy Business sits alongside your own, with certificates issued automatically and paths that are role- and skills-based. We found no public information on classroom or virtual sessions, multilingual course versions, WCAG accessibility, question pools or cmi5/LTI support. 2 10 11 13 17
The Customer Education Lead
AI authoring that turns a policy document, video or single prompt into a structured course with quizzes, SCORM and xAPI named as standards, adaptive role- and skills-based learning paths, and the Go1, LinkedIn Learning, OpenSesame and Udemy content libraries give me a real authoring and content base. But I found no public information on cmi5 or LTI packages, question pools, instructor-led or virtual sessions, multilingual course versions, WCAG conformance, or a native mobile app, which keeps it short of a full L&D platform. 10 2 17 11 13
The Works Council Member
A full course layer is documented: AI authoring that turns policies, SOPs and PDFs into structured courses, standards-based SCORM and xAPI authoring, quizzes and automated certificates, role- and skills-based learning paths that adjust dynamically, off-the-shelf libraries from Go1, LinkedIn Learning, OpenSesame and Udemy, and offline training for frontline and external users on any device. We found no public information on accessibility conformance, multilingual course management, cmi5 or LTI support, or question pools. 2 10 11 13 17
The IT & HR Systems Admin
SCORM and xAPI authoring are documented, with AI turning policy documents, PDFs and videos into structured course drafts built from the approved source and mapped to a skills framework; role- and skills-based learning paths that adapt as people change roles are described, alongside thousands of off-the-shelf courses from Go1, LinkedIn Learning, OpenSesame and Udemy, and offline delivery on any device for external users. We found no public information on question pools, instructor-led or virtual sessions, multilingual course management, accessibility conformance or cmi5/LTI support, which keeps this below the top band. 2 10 11 13 17
The Skeptic
AI authoring that turns a policy document, video or PDF into a structured course with quizzes, SCORM and xAPI standards in authoring, skills mapped onto drafted content, an offline-capable module for external users on any device, and four named off-the-shelf libraries (Go1, LinkedIn Learning, OpenSesame, Udemy Business) make a credible content platform. But I found no public information on accessibility conformance against WCAG, on cmi5 or LTI, on classroom or virtual sessions, or on which AI model does the authoring — 'built only from the approved source you gave it' is a governance claim, not a model disclosure. 10 13 2 17 16
Compliance training, recertification & audit trail
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How this is scored
Whether mandatory training can be run and proven: automatic assignment by role, department, location or legal entity, due dates with reminders and escalation to the manager, recurring recertification (annual data protection, IT security, anti-money-laundering, occupational safety instruction), attestations and acknowledgements of policies, attendance records for classroom sessions, course versioning with who completed which version, expiry of certificates, and audit-ready reports and exports for regulators or auditors.
0 — No way to assign mandatory training or record completion.
3 — Courses can be assigned with a due date and completions reported; recertification, escalation and audit evidence are basic or not described.
5 — Rule-based assignment by group or attribute, due dates with automatic reminders, recurring recertification with certificate expiry, policy acknowledgements, attendance for live sessions, and completion reports exportable for an audit.
8 — Escalation to managers, course versioning with the completed version stored per learner, an unalterable audit trail, e-signatures or attestations with timestamp, ready-made compliance dashboards by entity and location, and named regimes supported (occupational safety instruction, GxP or 21 CFR Part 11, FINMA or BaFin requirements).
10 — Compliance evidence that holds in an inspection: validated or certified for a named regulated use, every assignment, reminder, attempt and completion traceable to a timestamped record, retention of training records configurable per regulation, and the audit trail exportable in a documented format.
The Onboarding Lead
Automatic assignment of mandatory courses by role, team or location from Entra ID, recertification with expiry tracking and automated Teams and email reminders, occupational-safety and data-protection training named, and audit trails with audit-data export are documented. Course versioning, attestations with e-signature and explicit escalation to the manager are not described on the captured pages. 4 12 13 17 19
The Compliance Officer
The core compliance loop is documented: mandatory courses auto-assigned by role, team and location straight from Entra ID with new joiners enrolled automatically, expiry tracked and recertification triggered before anything lapses with Teams and email reminders, and audit-proof reports, audit trails and audit-data export for occupational safety and data protection training. What I could not find is anything on reminders escalating to the manager or on course versioning that records which version each person completed — exactly the two items our last BaFin audit demanded. 4 12 13 17
The Customer Education Lead
Mandatory courses auto-assigned by role, team or location from Entra ID with new joiners enrolled automatically, expiry tracking that triggers recertification with automated Teams and email reminders, audit trails and audit-proof reports with exportable audit data, and occupational safety and data protection named as training domains — that is the recertification loop my partner certifications need. I found no public information on escalation to managers, course versioning with the completed version stored per learner, or attestations with timestamps, so inspection-grade depth cannot be credited. 4 12 17 13
The Works Council Member
Mandatory training is well covered: automatic assignment by role, team or location from Entra ID with automatic enrolment of new joiners, expiry tracking with automated recertification reminders in Teams and email, audit trails and audit-proof reports exportable for auditors, and occupational safety and data protection instruction named as use cases. We found no public information on course versioning that stores which version a learner completed, attestations with e-signature, or escalation of overdue training to managers beyond reminders. 4 12 13 17
The IT & HR Systems Admin
Mandatory courses are auto-assigned by role, team or location straight from Entra ID with new joiners enrolled automatically, expiry dates trigger recertification with automated Teams and email reminders, and the vendor promises audit-proof reports for occupational safety and data protection training with exportable audit data. We found no public information on escalation to managers, course versioning with the completed version stored per learner, or policy attestations, so this sits in the middle band rather than inspection-grade. 4 12 13 17
The Skeptic
Automatic assignment of mandatory courses by role, team or location from Entra ID, certification expiry tracked with recertification triggered ahead of the date and automated Teams and email reminders, plus audit trails, claimed audit-proof reports and audit data export, cover the mechanics of mandatory training, and occupational safety and data protection are named as supported domains. What I did not find: escalation to managers, course versioning showing who completed which version, and e-signature attestations — precisely the evidence an inspector asks for first. 4 12 13 17
Onboarding, extended enterprise & academies
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How this is scored
Which audiences the product serves and how much runs without an administrator: onboarding journeys enrolled automatically from the HR system on the start date, manager and buddy tasks, frontline staff without a company email, multiple branded portals or tenants for customers, partners, franchisees or members, self-registration and SSO for external users, selling courses with checkout, subscriptions and coupons, partner certification programmes, and groups, branches and delegated administration.
0 — Serves no organisational audience; a personal course viewer only.
3 — Users can be grouped and enrolled by hand; automated onboarding and external audiences are basic or not described.
5 — Onboarding paths assigned automatically on creation of the user, groups or branches with their own administrators, a branded portal for external learners with self-registration, and either course sales with payment or several portals for different audiences.
8 — Onboarding triggered by HR-system events with manager tasks and checklists, login for frontline staff without email (username, QR code or kiosk), several branded tenants with separate content, reporting and administrators, course sales with subscriptions, bundles and invoices, and partner certification with renewal.
10 — Internal and external learning run from one platform at scale: unlimited tenants with their own domains and data separation stated, e-commerce with VAT handling and accounting integration, onboarding journeys that span HR, IT and the manager, and every audience reported on separately and together.
The Onboarding Lead
Onboarding is triggered from Entra ID the moment a hire is created, with reusable role-based plans personalised by AI per starter in Teams and Outlook, and site or field starters get structured training on any device, offline, without a Microsoft 365 account or company device. Manager and buddy checklists, branded external portals with self-registration, course sales and partner certification are not described on the captured pages. 3 4 14 17
The Compliance Officer
Onboarding is documented as fully automatic: each new hire added in Entra ID receives a role-based plan with no manual setup, delivered through Teams and Outlook, and role plans are reusable with AI personalising each path; frontline and external users can train on any device, online or offline, with no Microsoft 365 account or company device required. We found no public information on branded portals for customers or partners, self-registration for externals, delegated branch administrators, or selling courses with checkout and subscriptions. 3 14 17
The Customer Education Lead
Onboarding triggered from Entra ID the moment a new hire is added, reusable role-based plans personalized by AI, and frontline and contractor learners trained on any device online or offline without a Microsoft account is the strongest automated joiner flow I have seen documented. For the extended-enterprise side my academies run on — branded portals per audience, self-registration for external learners, selling courses with checkout, subscriptions and invoices, and partner certification programmes — I found no public information on the captured pages, even though the vendor publishes a customer-and-partner-training page. 14 3 17 15
The Works Council Member
Onboarding runs itself: every hire added in Entra ID receives an AI-generated role-based plan built from reusable role templates, delivered in Teams and Outlook, and warehouse and field staff are onboarded and trained without a Microsoft 365 account or a company device. We found no public information on manager or buddy tasks, branded external portals with self-registration, course sales, or partner certification programmes. 3 14 15 17
The IT & HR Systems Admin
Onboarding largely runs itself: a new hire added in Entra ID gets an AI-generated role-based plan with reusable role templates, delivered in Teams and Outlook, and frontline or field starters are onboarded without a Microsoft 365 account — Flow365 even reaches contractors and external users on any device, online or offline. We found no public information on branded external portals, self-registration, selling courses, multi-tenant academies or manager and buddy tasks, so the extended-enterprise half is unproven. 14 17 4
The Skeptic
Onboarding that fires from Entra ID the moment a new hire is added, with reusable role-based plans personalized by AI and joiner-mover-leaver automation, is well evidenced, and frontline or external learners can train on any device without a Microsoft 365 account or company device, online or offline. The academy side is the blank: I found no public information on branded multi-tenant portals, self-registration, course sales with checkout, or partner certification anywhere in the captured pages. 14 17 3
Reporting, learner data & works council
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How this is scored
What the system shows about learning and about each learner, and how far the customer can limit it: dashboards and reports for L&D, managers and auditors, custom and scheduled reports, which learner data is recorded (completions, scores, time spent, logins), role-based visibility so managers see only their team, aggregated or pseudonymised reports, the option to switch off time tracking or scoring, retention and deletion rules, learner access to their own data, and material for a works agreement under §87(1) no. 6 BetrVG or the vendor's description of codetermination. Where the data is processed is scored under sovereignty.
0 — No reports, or individual learner activity shown to every administrator with no settings at all.
3 — Completion and progress reports exist and a privacy policy covers the product; what is recorded per learner and who sees it are basic or not described.
5 — Dashboards and custom reports with scheduled delivery, roles that restrict managers to their own team, the learner data recorded described, retention and deletion of learner records configurable, and a data processing agreement offered.
8 — Granular visibility per role and organisational unit, aggregated or pseudonymised reports for analytics, tracking of time spent or scores that can be switched off, automatic deletion after a set period, a learner data export, and a works council or codetermination guide, template works agreement or data protection impact assessment supplied.
10 — Learner data under the customer's full control and documented as such: every recorded field and every report listed with who can see it, privacy settings per country or entity, an audit log of who viewed learner data, and the codetermination position confirmed by a named works council, law firm or certification.
The Onboarding Lead
Real-time dashboards by team, role and location, custom scheduled reports exportable to Excel and shared in Teams, managers restricted to their own teams, learner self-visibility, Power BI integration and a downloadable data processing agreement are documented. I found no public information on pseudonymised reporting, switching off time or score tracking, retention rules for learner records, or works-council material such as a works agreement template or impact assessment. 2 9 13 16 17
The Compliance Officer
Real-time dashboards filterable by team, role and location, custom reports that can be scheduled and exported to Excel or shared in Teams, Power BI analytics, managers seeing their own team's compliance status and learners their own progress are all documented, and a data processing agreement is published. What is recorded per learner is only partly described, and we found no public information on configurable retention or deletion, switching off time or score tracking, aggregated or pseudonymised reports, or any material for a works council or works agreement under German codetermination law. 6 9 17
The Customer Education Lead
Real-time dashboards filtered by team, role and location, custom reports created and scheduled for leadership and exported to Excel or shared in Teams, managers restricted to the compliance status of their own teams, learners able to see their own progress, and a published data processing agreement give me reporting I can hand to an auditor. I found no public information on configurable retention or deletion of learner records, aggregated or pseudonymised reports, switching off time or score tracking, or any works council material. 17 16 13 9
The Works Council Member
Dashboards show progress, completions and overdue training in real time filtered by team, role and location; managers see their own team's training and compliance status, learners see their own progress, custom reports can be scheduled and exported to Excel, and a data processing agreement is published for download. For our works agreement I still miss the essentials: we found no public information on which fields are recorded per learner, whether scoring or time tracking can be switched off, when learner records are deleted, any aggregated or pseudonymised reporting option, or any works council guide or template works agreement — and a 'Human Success Score' combining learning, performance and engagement data is offered to the board as one number. 9 15 17 19
The IT & HR Systems Admin
Real-time dashboards filter by team, role and location, reports can be built, scheduled, exported to Excel and shared in Teams, Power BI is integrated, managers see their teams' compliance status and learners their own progress, and a data processing agreement is published. We found no public information on configurable retention and deletion for learner records, aggregated or pseudonymised reporting, switching off time or score tracking, or any works council material under §87(1) no. 6 BetrVG — which for a German works agreement I would need. 17 16 6 13 9
The Skeptic
Real-time dashboards filterable by team, role and location, custom reports with scheduling and Excel export, Power BI integration, managers seeing their team's compliance status, learners seeing their own progress, and a downloadable data processing agreement are real and documented. But the pages are silent on which learner fields are recorded, whether time tracking or scoring can be switched off, retention and deletion rules for learning records, and any works council or codetermination material — nothing here would carry a works agreement negotiation. 17 13 9
Integrations, administration & portability
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How this is scored
How the system fits the company and what leaving would cost: single sign-on (SAML, OpenID Connect) and user provisioning (SCIM) from Entra ID, Google or Okta, sync with HR systems (Personio, SAP SuccessFactors, Workday), Microsoft Teams, Slack and video conferencing integrations, a documented REST API and webhooks, CRM and e-commerce connectors for academies, export of users, completions and certificates, export of courses as SCORM, open-source code, and a self-hosted or on-premise edition.
0 — No integrations and no export; users and records exist only inside the product.
3 — CSV import of users and an export of reports; SSO, an API and HR-system sync are basic or not described.
5 — SAML or OpenID Connect single sign-on, a documented REST API, a connector or documented sync for at least one named HR system, Microsoft Teams or video conferencing integration, and export of users, completions and certificates.
8 — SCIM provisioning, prebuilt connectors for several named HR, CRM and identity systems, webhooks, a public API reference with rate limits, a sandbox or test instance, courses exportable as SCORM, and a self-hosted or private-cloud edition with its own documentation.
10 — The customer can run, extend and leave the platform freely: open-source code under a named licence that runs fully self-hosted with feature parity stated, a complete export of users, history, certificates and content in open formats, and the return and deletion of all data on termination documented.
The Onboarding Lead
Automatic provisioning and single sign-on through Entra ID, sync with over seventy HR systems including Personio, SAP, Workday, Bamboo HR and HiBob, native Teams, Outlook, SharePoint and Copilot surfaces, and a Microsoft Graph course-activity sync are documented. A public REST API reference with rate limits, webhooks, SCORM export of courses and full export of users and certificates are not described, and the product runs inside the Microsoft tenant rather than as a self-hosted edition. 3 13 17 18 19
The Compliance Officer
The Microsoft side is deep — single sign-on and automatic provisioning through Entra ID with joiner, mover and leaver updates, native Teams, SharePoint, Outlook and Copilot integration, Power BI, and a Microsoft Graph course activity sync for enrollments — and over seventy HRIS and HCM connectors are claimed with named platforms including Oracle, SAP, Workday, Bamboo HR, HiBob and Personio. We found no public information on a documented public API with rate limits, webhooks, SCIM provisioning by name, a sandbox instance, or export of courses as SCORM packages. 3 17 18 19
The Customer Education Lead
Single sign-on and automatic joiner-mover-leaver provisioning through Entra ID, 60-plus HRIS and HCM integrations naming Personio, SAP, Workday, Oracle, BambooHR and HiBob, native Teams, Outlook, SharePoint and Copilot surfaces, Power BI, and a Microsoft Graph course-activity sync make the Microsoft and HR sides deep. I found no public information on a documented public REST API with rate limits, webhooks, CRM connectors for pushing completions to sales, SCORM export of courses, or a self-hosted edition — the pieces my partner portal and exit plan would hinge on. 3 18 17 19
The Works Council Member
Single sign-on and automatic provisioning through Entra ID with instant joiner-mover-leaver updates, 60-plus HR system connectors including Personio, SAP, Workday and Oracle, native Teams, SharePoint, Copilot and Power BI integration, and content-library connectors are all documented inside the Microsoft environment. We found no public information on a documented REST API with rate limits, webhooks, a sandbox, export of courses as SCORM, or export of the complete user and completion history on termination. 3 13 17 18 19
The IT & HR Systems Admin
For my stack this is the strongest fit I have seen: automatic provisioning and single sign-on through Microsoft Entra ID with instant updates when someone joins, moves or leaves, a claimed 70+ HRIS and HCM connectors including Personio, SAP, Workday and BambooHR, learning native in Teams, Outlook, SharePoint and Copilot with a Microsoft Graph employee learning API, and learning data staying in the Microsoft 365 tenant. We found no public information on a documented Zensai REST API or webhooks, SCIM by name, a sandbox, or exporting courses as SCORM packages — that last gap matters to me when I model what leaving would cost. 3 15 18 17 19 16
The Skeptic
Entra ID single sign-on with automatic provisioning, HR-system connectors including Workday, SAP, Oracle and Personio (the captured pages give different figures for the total connector count), native Teams, SharePoint, Outlook and Power BI integration, and audit data export give genuine fit inside a Microsoft estate. Leaving is the weak point: I found no documented REST API of the vendor's own, no webhooks, no SCIM, no export of courses as SCORM and no self-hosted edition — the only API actually described is Microsoft's Graph. 3 18 17 19 13
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where learner data (names, completions, scores, certificates) is stored and processed, and who the subprocessors are (hosting, video streaming, email, AI features, support and payment tools). Independently sourced by the sovereignty pipeline; learner records are employee data, so the whole chain counts, not only the database. A self-hosted or open-source edition the customer runs on its own European servers counts as the customer's chain, whatever the vendor's seat.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.
3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.
5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (video, email, AI features, support, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated — or a self-hosted edition documented that keeps every learner record on the customer's own servers.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or a self-hosted open-source edition with no call home, data export and deletion documented, and certifications published with their scope rather than implied.
The Onboarding Lead
The vendor is a Danish company in Copenhagen, learner data stays in the customer's Microsoft 365 tenant with GCC High available for regulated deployments, ISO 27001 and Microsoft 365 Certified App status are stated, and a downloadable data processing agreement with EU standard contractual clauses and a subprocessor list is published. The subprocessors' locations are not shown on the captured pages, and the vendor's own website operations transfer information to the United States under those clauses. 4 5 8 9 16
The Compliance Officer
Zensai International ApS of Copenhagen is the named entity, a data processing agreement with EU standard contractual clauses is published for download along with a subprocessor list, ISO 27001 is stated, and the captured pages state that learning data and people data stay in the customer's own Microsoft 365 tenant, with GCC High available for regulated and public-sector deployments. Transfers to the United States appear in the vendor's own website chain for analytics and email, and we found no public information on the scope of the ISO certification or the locations of every subprocessor in the learning-data chain. 4 5 8 9 16
The Customer Education Lead
A Danish contracting entity in Copenhagen, a downloadable data processing agreement with EU standard contractual clauses (Modules 2 and 4, plus UK and Swiss adaptations), a downloadable sub-processor list, ISO 27001 alongside the Microsoft 365 Certified App, and the stated position that learning data stays in the customer's own Microsoft 365 tenant with GCC High for regulated sectors. What keeps this from the top is that the captured pages do not show where the application itself processes data, the sub-processors' locations, or a transfer impact assessment. 8 9 5 16 4
The Works Council Member
The contracting entity is Zensai International ApS with a Copenhagen address, a data processing agreement with EU standard contractual clauses is published for download alongside a subprocessor list, ISO 27001 certification is stated, and the captured pages state that learning and people data stay in the customer's own Microsoft 365 tenant with GCC High available for regulated sectors. What I cannot verify for our data protection officer: we found no public information on the locations of the processors in the learning chain, the scope of the certifications, or where the customer tenant must be hosted — and the privacy policy records transfers to the United States for the vendor's own website operations such as analytics and email. 4 5 8 9 16
The IT & HR Systems Admin
The contracting entity is Zensai International ApS in Copenhagen, learner data stays in the customer's own Microsoft 365 tenant with GCC High available for regulated deployments, a data processing agreement with EU standard contractual clause modules 2 and 4 and a subprocessor list is published for download, and ISO 27001 with Microsoft 365 Certified App status is stated. The vendor's own website chain shows transfers to the United States (Google Analytics, a US-based email provider) under standard contractual clause safeguards, and the captured pages state no product hosting region beyond the customer's tenant, so it stops short of fully evidenced end-to-end European sovereignty. 8 9 10 16 4 5
The Skeptic
A Danish contracting entity at a Copenhagen address, a published data processing agreement with EU standard contractual clauses and a subprocessor list, ISO 27001 stated, and learning data that stays in the customer's own Microsoft 365 tenant — with GCC High for regulated sectors and AI governed under existing Microsoft controls — is a chain a buyer can actually interrogate. The gaps: the captured pages show no locations for the listed subprocessors and no named hosting for any vendor-side processing, and the vendor's own website and support chain runs through United States providers (Google Analytics, HubSpot, Gong, SalesLoft, Microsoft email) under standard contractual clauses. 8 9 5 16 15 4
Pricing transparency
not rated — the vendor publishes no price
Show reasoningHide reasoning
How this is scored
Whether a buyer can compute the real annual cost from public pages alone: price per tier by active or registered users, what counts as an active user, what happens above the tier, which features (SSO, API, HR connectors, extra portals, e-commerce, custom domain, content library) cost extra, the free tier or trial and its limits, implementation and support fees, the self-hosted edition and its licence, minimum term and VAT treatment.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or a free tier exists, but how cost scales with users, portals or features is unclear.
5 — Tiers are public with their price per user band and main inclusions, but at least one commonly needed piece (SSO, API, extra portals, HR connector, implementation) is unpriced or "on request".
8 — Every tier priced publicly with its scaling rule (active or registered users, portals), the definition of an active user and overage stated, add-ons priced, the self-hosted edition's cost or licence stated, minimum term and VAT treatment stated.
10 — Complete price computability: annual cost derivable for a given number of learners, portals and features, with every add-on, implementation, support and overage fee and the cancellation and data-return terms published.
The Onboarding Lead
Only "Request pricing" is published; no price per tier, user definition, add-on or implementation cost appears on the captured pages, even though the three editions and their inclusions, with AI included as standard rather than metered, are listed publicly. I cannot compute even a rough annual cost for a given headcount from these pages, so every number stays a sales conversation. 3 7 16
The Compliance Officer
We found no public prices; the pricing entry points to "Request pricing", so every quote is a sales conversation. The three editions Grow, Scale and Transform are published with their feature inclusions and AI is said to be included as standard rather than metered as an add-on, but nothing on the captured pages prices any tier, per-user band, add-on, term or self-hosted option. 3 16
The Customer Education Lead
The pricing entry says "Request pricing" — no public prices at all, so I cannot begin to compute what 3,000 business customers and 120 implementation partners would cost, and predictable academy pricing was my whole reason for switching. The only published structure is the three editions (Grow, Scale, Transform) with their feature inclusions and the note that AI is included as standard rather than metered; I found no public information on per-user prices, the definition of an active user, add-on costs for SSO, portals or connectors, implementation fees, minimum term, or VAT treatment. 3 16 2
The Works Council Member
The only public statement on cost is 'Request pricing'; no price figures appear anywhere. The three editions Grow, Scale and Transform are documented with their feature inclusions and the AI coaching is stated as included as standard rather than metered as an add-on, but per-user prices, scaling with user numbers, minimum terms and implementation fees are all unpublished. 3
The IT & HR Systems Admin
The captured pages point only to "Request pricing" — we found no public price figures, user bands, active-user definition, trial or free tier, term or VAT treatment anywhere. Only the Grow, Scale and Transform editions with their feature inclusions, and the statement that AI is included as standard rather than metered as an add-on, are published; a buyer cannot compute an annual cost from these pages. 3 16
The Skeptic
The only pricing statement on the captured pages is 'Request pricing' — no tier price, no user bands, no trial or free tier limits, no implementation or support fees — so a buyer cannot compute anything from public pages alone. The Grow, Scale and Transform editions are published with their feature inclusions and the claim that AI coaching is 'included as standard, not metered as an add-on', which describes the packaging but not a single number. 3 2 16
European sovereignty — proven facts
0 of 6 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Hosting location | Not determined | — | uncited Report an error |
| Hosting options | Not determined | — | uncited Report an error |
| Open source | Not determined | — | uncited Report an error |
| Data processing agreement | Not determined ⚠ unverified | — | uncited Report an error |
| Transfer impact assessment | Not determined | — | uncited Report an error |
Questions about Zensai Learn365 (formerly LMS365)
Is Zensai Learn365 (formerly LMS365) European?
Yes. whats-best.ai classifies Zensai Learn365 (formerly LMS365) as EU-Made.
Where does Zensai Learn365 (formerly LMS365) store data?
Not stated on the vendor’s pages as of 1 Nov 2026.
Does Zensai Learn365 (formerly LMS365) have a free plan?
Not stated on the vendor’s pages as of 1 Nov 2026.
What are the best alternatives to Zensai Learn365 (formerly LMS365)?
As of 2 Nov 2026, the panel rates iSpring LMS (iSpring Learn) (3/5), LearnWorlds (3/5) and TalentLMS (3/5) highest among the other 12 Learning Management (LMS) products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is LearnWorlds (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Zensai Learn365 (formerly LMS365) alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 1 Nov 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity, Data processing agreement. Not confirmed on the vendor’s own pages as captured.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 80 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 19 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 6 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 6 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 data facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
Sources (20)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage zensai.com Checked 1 Nov 2026 Details →
- 2 Features page (Learn365) zensai.com Checked 1 Nov 2026 Details →
- 3 Features page (platform) zensai.com Checked 1 Nov 2026 Details →
- 4 Features page (compliance training) zensai.com Checked 1 Nov 2026 Details →
- 5 Features page (learning in Microsoft Teams) zensai.com Checked 1 Nov 2026 Details →
- 6 Integrations page zensai.com Checked 1 Nov 2026 Details →
- 7 Terms of service zensai.com Checked 1 Nov 2026 Details →
- 8 Privacy policy zensai.com Checked 1 Nov 2026 Details →
- 9 Data processing agreement (dpa) zensai.com Checked 1 Nov 2026 Details →
- 10 Courses, learning paths & content standards — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 11 Courses, learning paths & content standards — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 12 Compliance training, recertification & audit trail — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 13 Compliance training, recertification & audit trail — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 14 Onboarding, extended enterprise & academies — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 15 Onboarding, extended enterprise & academies — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 16 Reporting, learner data & works council — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 17 Reporting, learner data & works council — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 18 Integrations, administration & portability — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 19 Integrations, administration & portability — found from sitemap zensai.com Checked 1 Nov 2026 Details →
- 20 Terms of service — found from the homepage zensai.com Checked 1 Nov 2026 Details →