Recording, transcription & languages
How this is scored
How the conversation gets in and how faithfully it is written down: a bot that joins Zoom, Microsoft Teams, Google Meet and Webex, botless capture from a desktop or mobile app, in-person meetings and phone calls, file upload, live transcription, speaker identification and names, the languages supported with German stated, meetings that switch language, custom vocabulary for names and jargon, timestamps linked to the recording, and editing of the transcript.
0 — Does not record or transcribe meetings; a note template or agenda tool without capture.
3 — A bot that joins one or two conferencing tools and produces a transcript; languages, speaker names, in-person capture and accuracy are basic or not described.
5 — A bot for Zoom, Teams and Google Meet, a desktop or mobile app for in-person meetings, file upload, speaker identification, German among the supported languages, timestamps linked to the recording, and an editable transcript.
8 — Botless capture documented next to the bot, Webex and phone or dialer calls, live transcription, mixed-language meetings handled, custom vocabulary, speaker names learned across meetings, and the transcription engine or its accuracy per language stated.
10 — Capture a regulated team relies on: every channel above with accuracy published per language and method, dialects and specialist vocabulary documented, on-device or customer-hosted transcription as an option, and how errors are corrected and fed back stated.
The Skeptic
The intake is broad: a bot for Teams, Zoom, Google Meet and Webex, botless Windows and macOS recorders, in-person capture via app, file upload in twelve formats, speaker labels, timestamps and an editable transcript, plus custom vocabulary, dialect training, mixed-language handling and accuracy up to 98.8 percent with a stated basis of 28,000 analysed meetings. I hold back from the top band because accuracy is not published per language or capture method, the captured pages give different language counts of 99+ and over 103, phone calls appear only on the roadmap, and speaker names learned across meetings are not documented. 10 5 3 11 12 6