ActiveCollab

The Integrator

Dependencies with automated updating, subtasks and recurring tasks come in at the mid self-serve plan, and the workload view (their words, a variation of the Gantt view) shows individual availability, days off and capacity, with Client and Client+ roles for guest access and Member+ variants for permissions. Cross-project surfaces like the Assignments Dashboard pull opened versus completed tasks and estimates versus tracked time into one place. The catch is that workload management, capacity planning and utilization are listed on the top plan, so a small team pays the top price for the deepest planning. 2 4 5 7 10

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The Integrator

The report catalogue is long — projects, tasks, time, expenses, budget versus cost, payments, uninvoiced and invoices — with rich filter lists, saved filter presets, dashboards, role-scoped access and CSV export, plus advertised customized project, workflow and profitability reports. I found no public information on scheduled report delivery or API access to the metrics, which is what the top rung asks for. 6 7 10

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The Integrator

The webhook documentation is the best kind: sixteen trigger events, filters by project or task type, an optional secret header, a test button, and named automation services (Zapier, Make, IFTTT), sitting next to a documented API, a Slack app, QuickBooks, Drive and Dropbox, an MCP server for AI connections, calendar import and export via iCal, and real import paths from Trello, Asana, Wrike and spreadsheets. It stops short of ecosystem-grade because webhooks only take data out in a fixed JSON payload, and the captured pages do not show how much of the product the API covers or a complete API-based exit. 2 8 9 10 12

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The Integrator

The trial runs fourteen days with no credit card, sample projects that do not count against plan limits and can be reset, project templates with relative due dates, and migration from spreadsheets, Asana, Trello or Wrike described as minutes of work — a team reaches a working project with its old data in place. I found no public information on a guided setup wizard, so the first hour leans on the getting-started help book. 1 2 10 11

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The Integrator

The captured privacy policy puts primary storage in Canada and the USA with an offsite backup in France, we found no public information on a selectable EU region for the cloud product, and the terms and privacy policy themselves serve as the data processing agreement, with Google Drive and Zoom among the named processors. The operating entity is Serbian — outside the EEA — and the pages name ActiveCollab, Inc without confirming jurisdiction or ownership. The self-hosted license is the only path that keeps data on infrastructure you control. 3 4

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The Integrator

The help center runs deep — step-by-step books on project templates, webhooks and the full report set including role-by-role access — and live chat is listed on every plan rather than held back for top tiers, with community circles and categorized contact routes alongside. I found no public information on a visible changelog or published support SLAs, which is what separates this from the top rung. 2 6 7 9 12

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The Integrator

Every self-serve tier carries a public dollar figure — the small-team plan at $12.5 per month with three seats included, the middle and top plans at $10 and $15 per user per month, a $3.5 per-user rate above 100 seats, and 50% off for educational institutions and nonprofits — with the billing-period difference stated as saving up to 17% yearly and storage spelled out per period. The captured pages say nothing about tax treatment, and the self-hosted option shows no public license price, only support renewal figures of $699 and then $999 for a year. 1 2 13

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