whats-best.ai
Search Sign in

Project Management & Collaboration

Hive

Rest of world Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Hive Technology, Inc. · hive.com

Report an error on this page Is this your product? →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Reads the DPA before the feature list. Optimizes for GDPR posture: EU hosting, subprocessor exposure, deletion guarantees. Rejects anything that cannot answer where the data lives.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

Report an error

The Data Protection Officer

Shared timelines with milestones and dependencies, role-based access for external stakeholders, and external user licenses give client involvement real permissions, while comment threads with mentions, attachments and sorting sit directly on the work. Resourcing and utilization views cover capacity across users, roles and teams. That is first-class team-level planning; I found no public information showing it scales without workarounds from two freelancers to a full department. 5 6 7 2

Report an error

Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

Report an error

The Data Protection Officer

Cross-project dashboards cover time, budgets, margins, profitability and utilization, with global filters, switchable widget data sources and PDF download — genuinely deep financial reporting. It stays within out-of-the-box dashboards behind a premium add-on with project depth capped at three levels, and I found no public information on a custom report builder or CSV export of report data. 8 7

Report an error

Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

Report an error

The Data Protection Officer

A broad native catalogue (Slack, Teams, Jira, Zoom, the Google and Microsoft stacks), first-class Zapier support, real import paths from Trello, Asana, Basecamp, Smartsheet and Microsoft Project, and a documented public API make this well connected. The captured pages do not show webhooks, and I found no public information on extensibility such as plugins or AI surfaces, so I stop short of the top band. 9 10 12

Report an error

Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

Report an error

The Data Protection Officer

Signup is self-serve with a free tier and a trial that collect no credit card, and a Quick-Start Guide, a template library and importers for CSV, JSON, Trello, Asana and Microsoft Project pull existing work in on day one. That reads as a working project inside the first hour; I found no public information on in-product guided setup. 2 11 12

Report an error

European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

Report an error

The Data Protection Officer

A US company whose own policy states personal information may be stored or processed on servers in the United States, and I found no public information on an EU residency option, European ownership, or a published subprocessor list beyond Google Analytics. GDPR commitment language, Data Privacy Framework certification and standard contractual clauses are present, but that is transfer paperwork over substance from my seat — no fixed EU residency, and deletion is promised only within a period "generally no later than 30 days". 3 4

Report an error

Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

Report an error

The Data Protection Officer

A searchable help center covers core features from comments to analytics, with Hive University, webinars and published API documentation as learning surfaces. I found no public information on chat availability, response times or SLAs, the dedicated customer success manager and onboarding sit on the Enterprise plan, and one support article dates from September 2022. 13 11 10 2

Report an error

Pricing transparency

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

Report an error

The Data Protection Officer

Free at $0, Starter at $5 / month per user and Teams at $12 / month per user are all printed, the yearly option states "save 33%", flexible add-ons are priced at +$5 each, and Enterprise is contact-sales only. Tax treatment is not mentioned anywhere I can see and the dashboards sit behind a separate premium add-on, so the headline number still needs a little qualifying. 2 8

Report an error

European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Hive? Tell us Report an error on this page

Sources (13)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage hive.com Checked 16 Sep 2026 Details →
  2. 2 Vendor pricing page hive.com Checked 16 Sep 2026 Details →
  3. 3 Privacy policy hive.com Checked 16 Sep 2026 +1 earlier capture: 20 Aug 2026 Details →
  4. 4 Security page hive.com Checked 16 Sep 2026 Details →
  5. 5 Collaboration depth — found from sitemap hive.com Checked 1 Oct 2026 Details →
  6. 6 Collaboration depth — found from sitemap help.hive.com Checked 1 Oct 2026 Details →
  7. 7 Reporting — found from sitemap help.hive.com Checked 1 Oct 2026 Details →
  8. 8 Reporting — found from sitemap help.hive.com Checked 1 Oct 2026 Details →
  9. 9 Integrations — found from sitemap hive.com Checked 1 Oct 2026 Details →
  10. 10 Integrations — found from sitemap help.hive.com Checked 1 Oct 2026 Details →
  11. 11 Onboarding effort — found from sitemap help.hive.com Checked 1 Oct 2026 Details →
  12. 12 Onboarding effort — found from sitemap help.hive.com Checked 1 Oct 2026 Details →
  13. 13 Support & documentation — found from sitemap help.hive.com Checked 1 Oct 2026 Details →