whats-best.ai

Project Management & Collaboration

InLoox

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 2 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by InLoox GmbH · www.inloox.com

Report an error on this page Is this your product? →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Reads the DPA before the feature list. Optimizes for GDPR posture: EU hosting, subprocessor exposure, deletion guarantees. Rejects anything that cannot answer where the data lives.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

Report an error

The Data Protection Officer

Dependencies, critical path, workload display and a Gantt plan are evidenced, and Enterprise adds multi-project dashboards, departments with permissions and role groups — nearly everything rubric level 8 asks for. The gaps are social (only a vague 'associated communication', no evidenced comments or mentions), cross-project views gated to the Enterprise tier, and guest access being read-only only. 1 2

Report an error

Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

Report an error

The Data Protection Officer

Real-time KPI evaluation across the entire project portfolio, automatically generated status reports, multi-project dashboards and working-time capture via Outlook appointments are evidenced, which goes beyond per-project status views. But the evidence is completely silent on any export path, custom report building or budget/utilization depth, and missing evidence is information. 1 2

Report an error

Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

Report an error

The Data Protection Officer

Deep Microsoft embedding — Outlook, Teams, M365, mobile clients — plus an API with tiered page sizes up to 1000 records/page on Enterprise Plus. The catalogue is one ecosystem: no webhooks, no automation platforms, no Slack, no competitor import paths, and file storage connections are gated to the Self-Hosted edition. 1 2

Report an error

Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

Report an error

The Data Protection Officer

The one confirmed positive is a clean 14-day trial with no credit card and automatic expiry. Nothing evidences guided setup, templates or importers, and every edition's price sits behind 'upon request' with 5-20 user minimums, so the purchase path itself starts with a quote conversation. 1 2

Report an error

European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

Report an error

The Data Protection Officer

Substance over paperwork: a Munich GmbH, a named external data protection officer, Professional-plan hosting in Germany, an EVB-IT cloud contract on request and a self-hosted-in-your-network option. But ownership is unverifiable ('© InLoox, Inc.'), no public DPA is evidenced, product-data residency is asserted only on the pricing page, and the privacy policy documents Azure data centers 'in the EU and in the US' plus LinkedIn/YouTube trackers — closer to rubric level 5 than 8, and the evidence confirms no deletion guarantee for project data itself. 1 2 3

Report an error

Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

Report an error

The Data Protection Officer

The only evidenced learning surface is 'InLoox Trainings' on the pricing page — typically a paid service, not self-serve help. No help center, support channel, response time, SLA or changelog appears anywhere in the registry, which per my rules means it cannot be credited. 2

Report an error

Pricing transparency not rated — the vendor publishes no price

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

Report an error

The Data Protection Officer

Every single tier — Professional, Enterprise, Enterprise Plus, Self-Hosted — reads 'Price upon request'; this is rubric level 0's definition of no public pricing, softened only slightly by published minimum user counts, billing units and a transparent no-card trial. A buyer cannot determine the payable cost before talking to sales. 1 2

Report an error

European sovereignty — proven facts

2 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 5 Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 5 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (16)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.inloox.com Checked 15 Sep 2026 Details →
  2. 2 Vendor pricing page www.inloox.com Checked 15 Sep 2026 Details →
  3. 3 Privacy policy www.inloox.com Checked 15 Sep 2026 Details →
  4. 4 Terms of service www.inloox.com Checked 21 Sep 2026 Details →
  5. 5 Security / trust page www.inloox.com Checked 30 Sep 2026 Details →
  6. 6 Imprint www.inloox.com Checked 30 Sep 2026 Details →
  7. 7 Collaboration depth — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  8. 8 Collaboration depth — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  9. 9 Reporting — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  10. 10 Reporting — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  11. 11 Integrations — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  12. 12 Integrations — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  13. 13 Onboarding effort — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  14. 14 Onboarding effort — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  15. 15 Support & documentation — found from sitemap www.inloox.com Checked 1 Oct 2026 Details →
  16. 16 Support & documentation — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →