whats-best.ai
Search Sign in

Project Management & Collaboration

InLoox

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 2 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by InLoox GmbH · www.inloox.com

Report an error on this page Is this your product? →

Read this page as one judge. Each weighs the same scores by what they care about.

The Enterprise Architect

Weighted verdict

Buys for two hundred seats and answers for it later. Optimizes for SSO/SCIM, permissions, audit trails, certifications and a clean exit. Rejects anything that cannot survive procurement.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Enterprise Architect

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

Report an error

The Enterprise Architect

Gantt with dependencies and critical path, workload display, multi-project dashboards, departments with departmental permissions and up to ten customizable project roles — that is first-class team-level planning, not per-person lists. Client involvement is capped at unlimited free read-only access, and the two-freelancer end is blocked by a 5-user minimum, so it stops short of the full-span anchor. 1 2

Report an error

Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

Report an error

The Enterprise Architect

Real-time KPI evaluation across the entire project portfolio with auto-generated status reports, plus time recording via Outlook appointments and workload views — that aggregates across projects, which clears the mid anchor. But there is no evidence of export formats, a report builder, or budget/utilization depth beyond a passing mention of 'budgets', and portfolio dashboards only appear from Enterprise upward. 1 2

Report an error

Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

Report an error

The Enterprise Architect

Deep, native Microsoft stack — Outlook, Teams, M365, mobile clients, Outlook calendar sync — and an API exists (Enterprise Plus gates bigger page sizes behind a paywall), plus a third-party backup interface I respect for exit. No webhooks, no automation platforms, no competitor importers, and critically no SSO/SCIM or identity integration anywhere in the evidence, so it's a Microsoft-only corridor rather than an ecosystem. 1 2

Report an error

Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

Report an error

The Enterprise Architect

A 14-day trial with no credit card is genuinely self-serve and an Outlook shop likely has a first project same-day. But the evidence evidences no templates, guided setup or importers, and every plan — including the 5-user entry tier — is 'price upon request', so converting the trial into a purchase starts with a sales conversation. 1 2

Report an error

European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

Report an error

The Enterprise Architect

German GmbH in Munich, Professional plan contractually hosted in Germany, an EVB-IT Cloud Contract on request — the German public-sector standard — and a self-hosted edition in our own network with AI confined to a custom LLM; that is real substance, not paperwork. But ownership is unknown (the footer says 'InLoox, Inc.'), no public DPA is evidenced, residency is confirmed only for one plan, and the subprocessor picture includes Azure with US regions, LinkedIn and YouTube, while cloud AI processing has no named processor at all. 2 3 1

Report an error

Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

Report an error

The Enterprise Architect

The only learning surface in evidence is 'InLoox Trainings', and a privacy-policy-described contact form; no help center, no docs, no changelog, no published SLA or support channel per plan. For two hundred seats, silence on support structure is itself information, and it sits at the thin-docs anchor. 2 3

Report an error

Pricing transparency not rated — the vendor publishes no price

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

Report an error

The Enterprise Architect

Not a single payable number is public — Professional, Enterprise, Enterprise Plus and Self-Hosted are all 'price upon request', which is contact-sales pricing with extra steps. Credit for disclosing minimum users (5/10/10/20), billing periods, a card-free 14-day trial and an online shop with listed payment methods — structure without price is better than nothing, but only marginally. 2 1 3

Report an error

European sovereignty — proven facts

2 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 5 Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 5 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about InLoox? Tell us Report an error on this page

Sources (16)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.inloox.com Checked 15 Sep 2026 Details →
  2. 2 Vendor pricing page www.inloox.com Checked 15 Sep 2026 Details →
  3. 3 Privacy policy www.inloox.com Checked 15 Sep 2026 Details →
  4. 4 Terms of service www.inloox.com Checked 21 Sep 2026 Details →
  5. 5 Security / trust page www.inloox.com Checked 30 Sep 2026 Details →
  6. 6 Imprint www.inloox.com Checked 30 Sep 2026 Details →
  7. 7 Collaboration depth — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  8. 8 Collaboration depth — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  9. 9 Reporting — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  10. 10 Reporting — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  11. 11 Integrations — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  12. 12 Integrations — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  13. 13 Onboarding effort — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  14. 14 Onboarding effort — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →
  15. 15 Support & documentation — found from sitemap www.inloox.com Checked 1 Oct 2026 Details →
  16. 16 Support & documentation — found from sitemap docs.inloox.com Checked 1 Oct 2026 Details →