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Project Management & Collaboration

OpenProject

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by OpenProject GmbH · www.openproject.org

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Read this page as one judge. Each weighs the same scores by what they care about.

The Enterprise Architect

Weighted verdict

Buys for two hundred seats and answers for it later. Optimizes for SSO/SCIM, permissions, audit trails, certifications and a clean exit. Rejects anything that cannot survive procurement.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Enterprise Architect

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

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The Enterprise Architect

The evidence confirms multi-user plumbing — fine-grained role-based access at individual project level and Google SSO — but not a single confirmed fact about shared planning: no assignments, no timeline, dependency or workload views, no comments, no guest access. I don't score category labels; I score evidence, and here a second user has a role but no evidenced shared planning model. 3 4

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Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

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The Enterprise Architect

The registry contains zero reporting facts — no progress, time, budget, utilization, dashboard or export capability appears anywhere on the captured pages, including the feature-bearing pricing and security pages. As far as this sheet is concerned, looking at the tool is the only reporting there is. 2 4

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Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

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The Enterprise Architect

The only API in evidence is a release-version checker for self-hosters, and the Nextcloud Hub/openDesk hooks sit behind the 250-seat Corporate tier alongside Google SSO and mobile apps. No documented public product API, no webhooks, no calendar or comms integrations, no import/export paths — a handful of marquee connectors and an API covering a sliver of the product. 2 3

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Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

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The Enterprise Architect

Self-serve is real: a free Community tier with no seat minimum and 14-day trials on both cloud and on-prem, risk-free without cancellation. But nothing evidences guided setup, templates, defaults or importers, the cheapest paid tier demands 25 seats and Premium jumps to 100, and the self-host path presupposes infrastructure a newcomer can't judge yet — a day-one tool, not an hour-to-value one. 2

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European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

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The Enterprise Architect

OpenProject GmbH in Berlin operating under GDPR/BDSG, an Article 28 DPA signable in-app, SCCs, a named DPO, EU-only cloud residency, and a GPLv3 self-host escape hatch — this survives procurement. 3 4

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Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

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The Enterprise Architect

Support windows are published per tier — Mon-Fri business hours, as narrow as 9:30-4 ET on Basic — with a security contact and advisory mailing list, which is more structure than most publish. But the evidence evidences no help center, no docs of any kind, no changelog and not even a support channel type; published hours without a knowledge base does not get my two hundred users unstuck. 2 4

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Pricing transparency

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

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The Enterprise Architect

Every self-serve tier carries a public per-user price with seat minimums stated plainly and a worked example that reconciles ($7.25 x 25 x 12 = $2,175), so I can cost 200 seats without a sales call. Docked for unstated tax treatment, an unclarified billing period behind the monthly figure, and Corporate 'on request' withholding the integrations an enterprise buyer actually wants. 2

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (15)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.openproject.org Checked 5 Oct 2026 +3 earlier captures: 15 Sep 2026, 11 Sep 2026, 20 Aug 2026 Details →
  2. 2 Vendor pricing page www.openproject.org Checked 5 Oct 2026 Details →
  3. 3 Privacy policy www.openproject.org Checked 5 Oct 2026 Details →
  4. 4 Security page www.openproject.org Checked 5 Oct 2026 Details →
  5. 5 Imprint www.openproject.org Checked 5 Oct 2026 Details →
  6. 6 Collaboration depth — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  7. 7 Collaboration depth — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  8. 8 Reporting — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  9. 9 Reporting — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  10. 10 Integrations — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  11. 11 Integrations — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  12. 12 Onboarding effort — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  13. 13 Onboarding effort — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  14. 14 Support & documentation — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →
  15. 15 Support & documentation — found from sitemap www.openproject.org Checked 5 Oct 2026 Details →