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Project Management & Collaboration

Plaky

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by CAKE.com (CAKE Labs d.o.o.) · plaky.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Enterprise Architect

Weighted verdict

Buys for two hundred seats and answers for it later. Optimizes for SSO/SCIM, permissions, audit trails, certifications and a clean exit. Rejects anything that cannot survive procurement.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Enterprise Architect

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

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The Enterprise Architect

Shared boards with Person assignment, threaded comments with mentions, reactions and reminders, file tabs and a Gantt timeline carry real multi-person work, and Member/Viewer roles plus three board permission types give me a permission model I can actually administer. For two hundred seats I still need more: we found no public information on task dependencies, workload or capacity views, or guest and client access beyond the two invite roles. 1 3 8 9

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Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

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The Enterprise Architect

Dashboards pull from multiple boards with configurable widgets, filters and sorting, exported to PDF, PNG or ZIP, and the per-task activity log exports as CSV — that activity export is the closest thing to an audit trail the pages show. Time reporting lives in Clockify by design, and we found no public information on budget or utilization reporting. 4 5 6 8

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Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

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The Enterprise Architect

The captured pages name exactly two native integrations, Clockify and Pumble, both inside the same CAKE.com suite, alongside a documented API and CSV paths for board import and activity export. We found no public information on calendar, Slack/Teams or file-storage integrations, automation platforms, or webhooks, which for a two-hundred-seat stack is a thin connector story. 1 6 7 9

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Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

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The Enterprise Architect

A team reaches a working project fast without paid help: social or passwordless login, a quick-start guide, a template center spanning nine scenarios, board creation from scratch, template or CSV, and a free-forever tier with no credit card and unlimited users. Signup to first project inside an hour is plausible on what the pages show. 1 3 8 9

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European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

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The Enterprise Architect

Every captured page names CAKE.com Inc. as the legal entity, and we found no public information on data residency, a DPA, a subprocessor list, or certifications beyond a link to a security page. For a two-hundred-seat procurement I cannot place where the company or the data actually sits, and as evidenced this would not survive my review. 6 10 11

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Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

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The Enterprise Architect

The support surface is strong: 24/7 hours across email, phone and chat with an average email response under an hour and claimed human-based service, a help center covering getting started through administration, video tutorials, a visible changelog and a status page. We found no published SLAs and no public information on which plans get which channel. 1 10 11

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

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The Enterprise Architect

The Free tier is fully described — unlimited users, projects, tasks and files, with per-plan dashboard limits spelled out — but we found no public information on Pro or Enterprise pricing, billing periods, seat minimums or tax treatment. As a buyer of two hundred seats I cannot determine what I would actually pay before talking to the vendor. 1 5 9

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Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page plaky.com Checked 29 Sep 2026 Details →
  2. 2 Collaboration depth — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  3. 3 Collaboration depth — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  4. 4 Reporting — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  5. 5 Reporting — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  6. 6 Integrations — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  7. 7 Integrations — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  8. 8 Onboarding effort — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  9. 9 Onboarding effort — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  10. 10 Support & documentation — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  11. 11 Support & documentation — found from sitemap plaky.com Checked 1 Oct 2026 Details →