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Project Management & Collaboration

Plaky

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by CAKE.com (CAKE Labs d.o.o.) · plaky.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Integrator

Weighted verdict

Lives in the API docs before the product tour. Optimizes for webhooks, import/export and a tool that plays well in a stack. Rejects closed ecosystems and CSV-only exits.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Integrator

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

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The Integrator

Assignments via Person fields, threaded comments with tagging, reactions and reminders, and multi-board dashboards alongside a Gantt view give a team genuinely shared structure, backed by granular board permissions and Member/Viewer roles. I found no public information on workload or capacity planning, item dependencies, or guest and client access, which is where the top band lives. 1 3 5 8 9

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Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

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The Integrator

Dashboards pull from multiple boards with configurable pie and bar widgets, filters and sorting, and they export to PDF, PNG or ZIP, with item activity exportable as CSV — real answers beyond the board itself. Time reporting is delegated to Clockify, the chart vocabulary stops at two types, and I found no public information on budgets, utilization, scheduled delivery or reporting access via the API. 4 5 6 8

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Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

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The Integrator

The API is listed in the product navigation and board creation accepts a CSV upload, so there is a connection surface and a real import path. But the only named integrations are Clockify and Pumble — both CAKE.com suite siblings — and I found no public information on webhooks, calendar, Slack or Teams, file storage, or automation platforms, which leaves the visible catalogue resting on the vendor's own suite. 1 6 9 11

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Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

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The Integrator

Free forever with no credit card, Google/Apple/Microsoft or passwordless signup, a quick-start guide, an owner onboarding guide and a template center make the path from signup to a first working project short and unforced. Boards can be seeded from a CSV file and video tutorials exist for later; the only friction on record is the 7-day expiry of invitation links. 1 3 8 9

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European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

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The Integrator

The captured pages surface one legal entity, CAKE.com Inc., holding the 2026 copyright, plus links to privacy and security pages whose contents were not captured. I found no public information on data residency, a data-processing agreement, or subprocessors — nothing a sovereignty-sensitive buyer can verify from this material. 6 10 11

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Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

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The Integrator

The help center spans getting started, projects, administration, integrations and video tutorials, with an owner onboarding guide, a visible changelog and a system status page behind it — a learning surface I can navigate. Email, phone and chat are offered around the clock with a sub-hour average email response and no captured plan gating; I found no public information on published SLAs or an academy and community layer. 1 9 10 11

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

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The Integrator

The free plan is fully public — unlimited users, projects, tasks and files, no credit card — and per-plan limits such as boards per dashboard are documented, but the captured pages give no price figures for Pro or Enterprise. The payable number only appears inside the in-app upgrade checkout, and I found no public information on billing periods or tax treatment. 1 5 9

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Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page plaky.com Checked 29 Sep 2026 Details →
  2. 2 Collaboration depth — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  3. 3 Collaboration depth — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  4. 4 Reporting — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  5. 5 Reporting — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  6. 6 Integrations — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  7. 7 Integrations — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  8. 8 Onboarding effort — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  9. 9 Onboarding effort — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  10. 10 Support & documentation — found from sitemap plaky.com Checked 1 Oct 2026 Details →
  11. 11 Support & documentation — found from sitemap plaky.com Checked 1 Oct 2026 Details →