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Project Management & Collaboration

Teamwork.com

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Teamwork Crew Ltd · www.teamwork.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Bootstrapper

Weighted verdict

Pays with their own card. Optimizes for price/value at 3 seats and at 30, a usable free tier, and a price page that answers instead of qualifying. Rejects hidden seat minimums and "contact sales".

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Bootstrapper

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

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The Bootstrapper

Shared Gantt charts with dependencies and drag-and-drop cascade updates, task assignment, comments with @mentions of clients, role-based permissions on every plan, and a Workload Planner the Academy actively trains put team-level planning in the product. We found no public information on cross-project or portfolio views, so I stop just short of calling cross-team capacity planning first-class. 2 4 5 13

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Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

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The Bootstrapper

Estimated vs actual hours, utilization and billable vs unbillable time, real-time budget burn, revenue/costs/margin by project, early warnings on scope, time and budget, and automated client-ready reports cover time, budget and utilization in depth — and direct SQL access plus live connections to Looker, Tableau and Power BI let me answer my own questions. We found no public information on a custom report builder or plain export formats, so I stop short of calling reporting a product in itself. 6 7

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Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

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The Bootstrapper

150+ integrations including Slack, HubSpot and Xero invoice export, first-class Zapier and Make apps made or certified by the vendor, an Importers category, a public API linked in the footer, and — genuinely rare — an MCP server wiring Claude and ChatGPT straight into project data. Webhooks and a complete API-export exit path are the pieces we found no public information on. 8 9 13

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Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

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The Bootstrapper

Signup runs through a template picker, the trial is 14 days with no credit card required, admins get an in-app guided setup for site name, URL and branding, and free expert training ships on every plan — a first-hour experience I'd happily pay for. Importers pulling existing work in at signup and true minutes-to-value are the parts we found no public information on. 1 2 10 11

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European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

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The Bootstrapper

The company is Cork-based Teamwork Crew Ltd with a public Data Processing Agreement, and even the free plan lets you choose US or EU hosting — but the EU promise sits in pricing copy rather than the agreement, the default region for new accounts is never stated, and we found no public information on ownership control after the 2024 investment or on subprocessors. 2 3 10

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Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

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The Bootstrapper

Help docs cover the whole product family, the Academy runs structured Get Started learning paths plus budget and workload training, live chat and email support run Monday to Friday 7am to midnight IST with limited weekend cover, and a status page and roadmap sit in the footer. We found no public information on published SLAs or a community forum, which is what separates this from the top rung. 2 12 13

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Pricing transparency

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

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The Bootstrapper

The free tier is refreshingly concrete — Maximum 5 users, Up to 5 projects, 100 automations, US or EU hosting — and the trial is 14 days with no credit card required, but the captured pricing page gives no per-user figures for any paid tier and the billing-period difference appears only as "Save 29%". With the top two tiers sitting behind "Let's talk", a 30-seat buyer cannot compute an invoice before booking a demo, which is exactly the qualifying I refuse to pay for. 1 2 10

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU optional ⚠ unverified 1/3 pts 2 Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (13)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.teamwork.com Checked 15 Sep 2026 Details →
  2. 2 Vendor pricing page www.teamwork.com Checked 15 Sep 2026 Details →
  3. 3 Legal hub www.teamwork.com Checked 15 Sep 2026 Details →
  4. 4 Collaboration depth — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  5. 5 Collaboration depth — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  6. 6 Reporting — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  7. 7 Reporting — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  8. 8 Integrations — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  9. 9 Integrations — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  10. 10 Onboarding effort — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  11. 11 Onboarding effort — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  12. 12 Support & documentation — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  13. 13 Support & documentation — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →