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Project Management & Collaboration

Teamwork.com

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Teamwork Crew Ltd · www.teamwork.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Assumes the marketing is lying until the evidence says otherwise. Hunts lock-in, dark patterns, hidden cost and dead changelogs. Exists to keep the rest of the panel honest.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

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The Skeptic

Task assignment, comments with @mentions of colleagues and clients, and a shared Gantt with dependencies and cascading drag-and-drop updates are all documented, and a Workload Planner shows up in the training catalogue. But the workload capability appears only as a course title, and we found no public information on cross-project planning views or guest accounts with their own permission model, which is where the top of this scale lives. 4 5 13

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Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

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The Skeptic

The reporting pages commit to specifics — budget burn vs plan, utilization and billable time, estimated vs actual hours, revenue, costs and margin by project — plus automated client-ready reports, and Teamwork Connect goes further with direct SQL access and live feeds into Looker, Tableau and Power BI. What I cannot verify is delivery of the answer: we found no public information on scheduled delivery or on whether the API exposes every metric, so I stop short of the top. 6 7

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Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

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The Skeptic

The catalogue is real: 150+ integrations across fourteen categories, native Slack, Zapier and Make built or certified by the vendor, Unito bridging Jira, GitHub and Trello, and an MCP server connecting Claude and ChatGPT. Gaps a buyer should press on: we found no public information on webhooks, the API's coverage is asserted by a footer link rather than shown documentation, and Salesforce and NetSuite are held back for the Optimize tier. 8 9 2

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Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

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The Skeptic

A free tier with 5 users, 5 projects and 100 automations, a 14-day trial with no credit card, templates offered at signup, and an in-app guided site-setup course for admins is a genuinely fast self-serve path. Minutes-to-value is not evidenced and the importer story is a category label, so this lands at the "inside an hour" mark rather than higher. 2 10 11

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European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

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The Skeptic

EU hosting is a real choice at signup, but the residency promise lives in pricing copy while the captured pages never state the default region, and we found no public information on subprocessors or on who controls the company after its 2024 investment. A DPA, a US data transfer addendum and SOC 2 are paperwork, not proof of where the data and the control actually sit. 2 10 3

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Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

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The Skeptic

Help docs cover all four products, support runs email and live chat Monday to Friday 7am–midnight IST with limited weekend cover, expert training is listed as included in every plan, and the Academy carries named learning paths from site setup through budgets and user rates. We found no public information on response-time SLAs or on how support differs per plan, which keeps this off the top. 12 13 2

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Pricing transparency

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

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The Skeptic

The free tier's limits are spelled out and the annual saving is stated exactly as "Save 29%", but we found no public information on per-seat prices for any paid self-serve tier, and Optimize and Enterprise both sit behind "Let's talk" — two opaque tiers doing real work, not one. Tax treatment is never stated, and usage-based AI credits are announced for September 2026 with no pricing attached. 2

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU optional ⚠ unverified 1/3 pts 2 Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (13)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.teamwork.com Checked 15 Sep 2026 Details →
  2. 2 Vendor pricing page www.teamwork.com Checked 15 Sep 2026 Details →
  3. 3 Legal hub www.teamwork.com Checked 15 Sep 2026 Details →
  4. 4 Collaboration depth — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  5. 5 Collaboration depth — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  6. 6 Reporting — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  7. 7 Reporting — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  8. 8 Integrations — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  9. 9 Integrations — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  10. 10 Onboarding effort — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  11. 11 Onboarding effort — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  12. 12 Support & documentation — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →
  13. 13 Support & documentation — found from sitemap www.teamwork.com Checked 1 Oct 2026 Details →