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Property & WEG Management

casavi

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by casavi GmbH · casavi.de

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Read this page as one judge. Each weighs the same scores by what they care about.

The WEG Administrator

Weighted verdict

Manages forty communities and personally carries the duties the WEG places on the Verwalter. Wants the statutory year — Wirtschaftsplan, Jahresabrechnung, Versammlung, Beschluss-Sammlung — discharged inside one system. Judges a product by the March settlement run, not the demo.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The WEG Administrator

Wirtschaftsplan, Jahresabrechnung & Rücklage

How this is scored

The statutory financial cycle: business plan, annual settlement in the form the law and the BGH require, distribution keys, and the separate handling of reserve funds held in trust for the community.

0 — General bookkeeping only; no Wirtschaftsplan, no Jahresabrechnung, no distribution keys, reserves treated as ordinary balances.

3 — Templates that help a human produce the documents, with distribution keys entered by hand and no separation of the Rücklage.

5 — Wirtschaftsplan and Jahresabrechnung generated from the ledger with configurable distribution keys (MEA, units, consumption), and reserves booked separately.

8 — Settlement in the post-2021 BGH form with the Abrechnungsspitze shown separately, Vermögensbericht produced, heating-cost apportionment per HeizkostenV integrated, owner-change apportionment mid-year handled, and Hausgeld arrears tracked with dunning.

10 — The whole financial year is discharged inside the system: multi-community bookkeeping with strict per-WEG separation, trust accounting for reserves with its own reporting, settlement documents an accountant would sign, and the arithmetic auditable back to individual postings.

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The WEG Administrator

Nothing in the captured material mentions a Wirtschaftsplan, a Jahresabrechnung, distribution keys or the handling of the Rücklage — the vendor presents itself as a communication and process platform built around case management, documents, communication and AI. For the statutory financial year I found no public information at all, so the March settlement run is not something this evidence supports. 1 3

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Eigentümerversammlung & Beschluss-Sammlung

How this is scored

Convening, running and recording the owners' meeting — including the resolution register the law requires the administrator to maintain, and the majority arithmetic that decides whether a resolution stands.

0 — No meeting support; invitations and minutes are written elsewhere and the Beschluss-Sammlung is a document somewhere.

3 — Invitation templates and a place to store minutes, but no agenda structure, no voting support and no maintained resolution register.

5 — Agenda-driven invitations respecting the notice period, attendance and proxy recording, voting with the common majority types, and a Beschluss-Sammlung kept as a numbered register.

8 — Quorum and majority computed per resolution type including MEA-weighted and qualified majorities, proxies and voting restrictions handled, minutes generated from the recorded votes, and the register maintained continuously with amendment and invalidation notes as § 24 (7) requires.

10 — The meeting is conducted in the system: hybrid or written circulation procedures supported with their own legal rules, contested resolutions flagged within the challenge period, the register complete and exportable as evidence, and every entry traceable to the meeting that produced it.

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The WEG Administrator

The published feature list names case management, apps, documents, communication, contractor steering and AI, with no mention of convening an Eigentümerversammlung, recording attendance and proxies, or maintaining a Beschluss-Sammlung. We found no public information on invitations, agenda handling, voting or majority arithmetic of any kind. 3 1

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Owner & tenant self-service

How this is scored

How an owner exercises their right to see the records, and how much routine correspondence the portal removes: statements, documents, meeting papers, defect reporting.

0 — No portal; every request is answered by email or post.

3 — A document download area with no per-owner scoping — everyone sees the same folder, or access is by emailed link.

5 — Per-owner login showing their own statements, documents and meeting papers, with a defect or request form that reaches the administrator.

8 — Owners and tenants scoped separately with correct visibility, meeting papers and voting available in the portal, defect reports with status visible to the reporter, and consumption or arrears shown per unit.

10 — The portal discharges the disclosure duty: every record an owner is entitled to see available on demand with an access log, tenant and owner views strictly separated, notifications for statutory deadlines, and enough self-service that routine correspondence largely disappears.

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The WEG Administrator

The privacy policy distinguishes a separate portal, mycasavi.com, and the feature list names apps and communication, so an owner-facing channel exists — but that same policy is expressly not written for that portal. We found no public information on per-owner scoping, owners' own statements and documents, meeting papers, or defect reporting with visible status. 4 3

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Maintenance, defects & contractors

How this is scored

The building side: defect intake and tracking, recurring maintenance obligations, contractor assignment, and the evidence trail when something goes wrong.

0 — Defects arrive by phone and live in a notebook; no maintenance schedule.

3 — A ticket or note list per property, contractors contacted outside the system, no recurring maintenance calendar.

5 — Defect records per unit or property with status and photos, contractor assignment with a work order, and a recurring maintenance schedule with reminders.

8 — Warranty and Gewährleistung periods tracked against the responsible trade, statutory inspections (lift, heating, fire safety, drinking-water) scheduled with proof of completion stored, quotes and invoices linked to the defect, and cost allocated to the correct account.

10 — A defensible operating record: every obligation, inspection and defect with its evidence and dates, contractor performance visible, budget consumption against the Wirtschaftsplan tracked live, and a history that answers the question of what the administrator knew and when.

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The WEG Administrator

Case management and contractor steering are named features, with claims of 33 % faster processing of cases and 10 % more capacity per team member, which reads as ticket intake and contractor coordination inside the system. Beyond that we found no public information on recurring maintenance calendars, statutory inspections with proof of completion, or Gewährleistung periods tracked against a trade. 3 1

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Documents, retention & handover

How this is scored

The archive and the exit. A Verwalter's appointment is finite by law, and the records belong to the community — so handover is a statutory event, not a support ticket.

0 — Documents live on a shared drive; no retention rules, and handover means copying folders.

3 — Central document storage per property with folders and upload, but no versioning, no retention policy and no defined handover export.

5 — Structured document management per property and unit with search, retention periods stated, and a documented export of a community's records.

8 — Full-text search across the archive, version history, documents linked to the resolutions and settlements that reference them, and a complete handover package (ledger, register, documents, master data) in open formats.

10 — Handover is a first-class feature rather than an obstacle: a complete, structured export a successor administrator can actually load, retention executed per statutory period, an access log over the archive, and no commercial friction placed in the way of a community leaving.

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The WEG Administrator

Documents are a named feature and organizing documents appears among the benefits, which evidences central storage; the only retention periods anywhere are recited in the privacy policy for website data, citing six and ten years under HGB and AO. We found no public information on version history, retention executed as a product feature, or a defined handover export for a community changing administrator. 3 4

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European sovereignty

How this is scored

Where the community's financial and personal records live, who the contracting entity is, and which subprocessors touch them. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting unstated or non-EU, subprocessors unnamed.

3 — EU hosting offered as an option while the contracting entity is non-EU, or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but parts of the chain — document OCR, AI features, support tooling — are non-EU without an explained safeguard.

8 — German or EU hosting on named infrastructure, EU contracting entity, complete subprocessor list published, any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor European, certification published, and an export that keeps the community compliant for the full retention period after the appointment ends.

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The WEG Administrator

The contracting entity is a German GmbH with a Munich commercial register entry, and the privacy policy names EU-region AWS hosting plus a detailed subprocessor list including US and Canadian providers under EU standard contractual clauses. But that policy is expressly not written for the mycasavi portal, so we found no public information on where the community's own records are hosted or which subprocessors touch the platform itself. 4 3

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Pricing transparency

How this is scored

Whether an administrator can compute the real annual cost for the units under management — including modules, per-community fees and setup — from public pages alone.

0 — No public prices at all; every quote is a sales conversation.

3 — A per-unit or per-community headline exists, but modules, minimum terms, setup or migration fees are unstated.

5 — Per-unit or per-community prices public with billing period stated, but at least one commonly needed piece (portal, accounting module, document storage) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-unit maths, minimum term, setup and migration costs and VAT treatment stated; only genuinely custom enterprise work lacks a number.

10 — Complete price computability: annual invoice derivable for a given number of units and communities including every module, with no per-seat surprises and any exit or export fee stated outright.

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The WEG Administrator

The captured pricing statements say prices are "so individuell wie unsere Kunden" with the right package assembled in a sales consultation, that individual offers are made from 4,000 Verwaltungseinheiten upward, and "Alle Preise verstehen sich zzgl. Mehrwertsteuer" — but no per-unit or per-community figure appears anywhere. An administrator with forty communities cannot compute the annual cost from these pages, and we found no public information on module, setup, migration or minimum-term costs. 2

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (4)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage casavi.de Checked 5 Oct 2026 +2 earlier captures: 28 Sep 2026, 1 Sep 2026 Details →
  2. 2 Pricing casavi.de Checked 5 Oct 2026 +1 earlier capture: 1 Sep 2026 Details →
  3. 3 Imprint casavi.de Checked 5 Oct 2026 +1 earlier capture: 1 Sep 2026 Details →
  4. 4 Privacy policy casavi.de Checked 5 Oct 2026 Details →