Zoom

The Educator

Breakout rooms are documented in real depth — five distinct roles, pre-assignment, broadcast into rooms, help requests, timed close — and capacity is published per plan, from 100 participants up to a 5,000-participant add-on, with webinars at 500 and RTMP live streaming and live transcription in the browser. What holds it back for a class where half the room is on a phone: I found no public information on adaptive quality or behaviour on a weak connection, and none on per-participant moderation, layout control, or diagnostics after a bad call. 2 6 10

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The Educator

Transport security is concrete — TLS 1.2 with 256-bit AES-GCM — and admission is thought through: passcode, waiting room and authenticated-only joining, with the waiting room auto-enabled when no other security option is set and the requirement locked for smaller account types. The captured browser pages show end-to-end encryption as not supported in any listed browser, and I found no public information on encryption at rest, key handling, or a plain statement of what the vendor can see in meeting media. 3 7 9 10

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The Educator

The no-install story is the strong half: browser joining carries the same features as the web client, Chromebooks and Windows tablets behave like desktops, mobile browsers follow the supported OS versions, and live transcription and translation are ticked for every browser — nobody misses a caption. For the people on a phone in a dead spot, though, I found no public information on dial-in, on behaviour at low bandwidth, on guests joining without an account, or on any accessibility statement or screen-reader testing. 9 10

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The Educator

Recording is host-controlled, a notification is promised when it starts, sessions can be set to delete automatically after a specified number of days, and Bring Your Own Storage can keep the files in your own bucket instead of the vendor's — the first two things a works council asks about are at least present. We found no public information on where vendor-stored recordings are kept, on encryption at rest for them, on who accessed them, or on a separate retention rule for transcripts. 4 11 12

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The Educator

The developer surface is real and well documented: meeting scheduling APIs, calendar APIs with an OpenAPI download and Postman collection, recording and transcript webhooks, and embeddable SDKs for web and mobile, with SSO and managed domains arriving on the Business plan. We found no public information on SCIM provisioning, hardware room-system support, or any self-hosted or private-cloud deployment, and the recording webhooks are noted as limited to universal credit accounts. 2 7 11 14

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The Educator

The contracting entity is Zoom Communications, Inc. of San Jose, California, with the Federal Trade Commission named as the enforcer of its Data Privacy Framework commitments; nothing in the captured pages confirms EU residency for media or storage, and we found no public information naming the third-party service providers that carry the traffic. Standard contractual clauses, DPF certifications and an EU representative in Cork paper the transfers, but an EU representative is not EU hosting, and for a buyer who weighs this heavily that decides it. 3 4

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The Educator

Per-host prices are public with billing period and VAT treatment stated — "€13.33 /user per month · billed annually‡· excludes VAT" on Pro, €17.49 on Business — alongside capacity limits and 10 GB cloud storage per user, and a large-meeting add-on "From €46.50 for 500 participants per month". I still could not compute a full annual invoice: dial-in rates, the cloud-recording storage plan and the separate charges for AI summaries and extra recording file options are not quantified on the captured pages. 2 4 11

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