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Matomo

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by InnoCraft Ltd · matomo.org

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Matomo: AI-assisted analysis on whats-best.ai Matomo: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Matomo at a glance

Vendor
InnoCraft Ltd
Headquarters
Not stated on the vendor’s pages as of 1 Nov 2026
Data hosting
Default not stated; pages mention Europe source, captured 29 Oct 2026
Free plan
Not stated on the vendor’s pages as of 1 Nov 2026
Panel verdict
The AI panel rates Matomo 4/5, the mean of 6 judges. Matomo is web analytics from InnoCraft Ltd, sold as Matomo Cloud or free GPL on-premise download. how scores are made
As of
Vendor pages captured 29 Oct 2026 to 1 Nov 2026; evaluated by the panel 30 Oct 2026. all sources

Matomo alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Has seen "no cookie banner needed" on a tool that fingerprints every visitor, "EU-hosted" on a proxy in front of a US data store, and "unlimited" data history that ends with the subscription. Reads that a product is "GDPR-compliant" and asks which ruling the vendor means, what is stored per visit, whether the history can be exported in a format another tool imports — and what leaving would cost.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Panel median The Skeptic This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Skeptic
Traffic, sources & campaign reports 4 of 5 4 of 5
Goals, events, funnels & e-commerce 4 of 5 4 of 5
Consent-free operation & data minimisation 4 of 5 4 of 5
Data access, export & self-hosting 4.5 of 5 4.5 of 5
Installation, integrations & performance 4 of 5 3.5 of 5
European sovereignty 4 of 5 3.5 of 5
Pricing transparency 3.5 of 5 3.5 of 5

Traffic, sources & campaign reports

How this is scored

What the standard reports show: page views, visits and visitors, entry and exit pages, referrers, search engines and social networks as sources, campaigns tagged with UTM parameters, countries, devices and browsers, a real-time view, date comparisons, segments and filters, custom dashboards, scheduled email reports, shared or public dashboards, and whether reports are sampled or complete.

0 — Not a web analytics product; website traffic cannot be measured with it.

3 — Page views and visitors over time with top pages and referrers; campaign parameters, segments and report sharing are basic or not described.

5 — A dashboard with pages, referrers, UTM campaigns, countries and devices, a real-time view, date comparison, filters across all reports, email reports, and dashboards shared with clients or colleagues.

8 — Custom segments and saved views, custom dashboards and report builders, channel grouping that can be configured, Search Console or ad platform data shown beside the traffic, unsampled reports stated, several sites and roll-up reporting in one account, and annotations.

10 — Reporting that a whole organisation runs on: custom dimensions and calculated metrics, anomaly alerts, multi-site and multi-brand roll-ups with roles per site, report accuracy and how visitors are counted explained in a published methodology, and every report reproducible from the raw data.

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The Skeptic

Thirty-plus standard reports covering referrers, 800-plus search engines, entry and exit pages, countries, devices, engagement and top campaigns sit beside custom segments on over 110 conditions, customisable dashboards, a Custom Reports builder, annotations, an All Websites Dashboard, paid roll-up reporting and an explicit no-sampling statement, with Google Search Console keywords importable alongside. What I did not find on the captured pages is a published methodology for how visitors are counted or configurable channel grouping. 2 6 7 9 10 12

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Goals, events, funnels & e-commerce

How this is scored

How the product measures what visitors do: goals for pages and events, custom events with properties, outbound links, downloads, form submissions and scroll depth tracked without code, funnels with drop-off, e-commerce tracking of orders, revenue and products, attribution of conversions to channels and campaigns, cohorts and retention, and conversion data passed back to ad platforms.

0 — Counts page views only; no goals, events or conversions can be defined.

3 — Goals for a page or a custom event; funnels, revenue and attribution are basic or not described.

5 — Goals and custom events with properties, outbound links and file downloads tracked, funnels with drop-off per step, revenue attached to goals or orders, and conversions broken down by source and campaign.

8 — Full e-commerce tracking (products, cart, checkout, orders, revenue) with plugins for named shop systems, several attribution models compared, cohorts and retention, user journeys or paths, forms and scroll depth tracked without code, and conversions sent back to Google Ads, Meta or other ad platforms server to server.

10 — Conversion analysis to the level of a product analytics suite: multi-touch attribution explained, funnels and cohorts on any event or property, revenue reconciled with the shop system, predictive or anomaly metrics with their method stated, and every conversion traceable to the raw event.

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The Skeptic

Goals, custom events, automatic download and outbound-click tracking, funnels with per-step drop-off, segmentation by funnel step and historical backfill are all documented, alongside e-commerce tracking with plugins for named shop systems including WooCommerce, Shopify, Shopware and Magento. Multi-channel attribution, cohorts, user flow, form and media analytics and an Advertising Conversion Export covering Google Ads, Bing and Yandex are premium features; whether conversions go back to ad platforms server to server is not stated. 2 5 11 12

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Data access, export & self-hosting

How this is scored

Whether the data stays the customer's and can leave with them: a reporting API and a raw event export, CSV export of every report, a scheduled export or sync to a data warehouse or BI tool (BigQuery, Snowflake, Looker Studio), no data sampling or limits on history, import of historical data from Google Analytics or another tool, open-source code, and a self-hosted or on-premise edition the customer runs on its own servers.

0 — No export of any kind; the data can only be viewed in the vendor's dashboard.

3 — A CSV export of reports; an API, raw data and history limits are basic or not described.

5 — A documented reporting API, CSV export of all reports, the retention period for raw data stated, and an import of historical data from Google Analytics or a stated migration path.

8 — Raw event data exportable or streamed to a named warehouse or BI tool, an API covering both reporting and data collection, no sampling stated, a self-hosted or on-premise edition with its own documentation, and the data returned or deleted on termination under stated terms.

10 — The customer owns the data end to end: open-source code under a named licence that runs fully self-hosted with feature parity stated, a complete raw export in an open format that another tool can import, and the deletion of every copy on termination documented.

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The Skeptic

The exit is real: raw data export, a reporting API in CSV, JSON and XML for any site and period, a Data Warehouse Connector for BigQuery and Snowflake, Google Analytics history import, and documented migration in both directions between Cloud and a GPL-licensed self-hosted edition with SQL access to your own database. On termination, deletion within thirty days, exports within that window, and encrypted backups persisting up to sixty days are stated plainly. Cloud raw-data retention is 24 months while the self-hosted edition is unlimited — a documented difference, not a hidden one. 2 4 6 8 15

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Installation, integrations & performance

How this is scored

What it takes to install and run: the size and loading of the tracking script, plugins and documented set-ups for named CMS and shop systems (WordPress, TYPO3, Shopify, Shopware, WooCommerce), single-page apps and mobile SDKs, a tag manager or Google Tag Manager template, server-side tracking and first-party proxying to avoid ad blockers, team roles and permissions, client and agency accounts, single sign-on, and an uptime or status page.

0 — No documented way to install the product on a website or app.

3 — A tracking snippet to paste into the site; plugins, SDKs, server-side options and roles are basic or not described.

5 — A documented snippet with its size stated, plugins or guides for several named CMS and shop systems, support for single-page apps, team members with roles, and an agency or multi-site account.

8 — A lightweight script or server-side collection documented, a first-party proxy or own tracking domain, SDKs for iOS, Android and named frameworks, a tag manager integration, granular roles per site, single sign-on (SAML), and a public status page with uptime history.

10 — Installation that scales across an organisation: server-side and client-side tracking with an equal feature set, an infrastructure-as-code or API-driven site set-up, white-label for agencies, SLA and support terms published, and the performance impact of the script measured and stated.

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The Skeptic

A one-line JavaScript tag, five-minute install with Softaculous, Installatron and Debian options, a WordPress plugin, guides for nine named systems, iOS and Android SDKs, a tag manager plus a Google Tag Manager template, SAML and LDAP SSO, 2FA, a Docker image and a properly documented first-party Tracker Proxy on your own domain. The captured pages do not show the tracking script's size or measured performance impact, single-page-app handling, or a public status page with uptime history. 1 2 5 7 15 17 18

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where visitor data is collected, stored and processed, and who the subprocessors are (script CDN, collection endpoint, hosting, email reports, support and payment tools). Independently sourced by the sovereignty pipeline; visitor data is personal data under European rulings, so the whole chain counts, not only the database. A self-hosted or open-source edition the customer runs on its own European servers counts as the customer's chain, whatever the vendor's seat.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (CDN, collection endpoint, email, support, payment) run through non-EU providers without a stated safeguard, or EU processing relies on a proxy in front of a non-EU service.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated — or a self-hosted edition documented that keeps every visitor record on the customer's own servers.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, or a self-hosted open-source edition with no call home, data export and deletion documented, and certifications published with their scope rather than implied.

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The Skeptic

Cloud runs on named EU infrastructure — AWS in Frankfurt with backups in Dublin, with the statement that no data is transferred to the US — under a published DPA, listed subprocessors with locations, ISO 27001, an EU representative and a Hamburg DPO; but the contracting entity is InnoCraft Ltd in New Zealand, the host is a US-headquartered provider under the CLOUD Act, and support (Help Scout, USA) and payments (Paddle, UK and USA) run through non-EU providers, covered by the New Zealand adequacy decision and standard contractual clauses. The GPL On-Premise edition, keeping every record in the customer's own MySQL in a country of choice, is the fully documented way out of that chain. 3 4 6 7 8

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: price per tier by monthly page views or events, what happens when traffic exceeds the tier, the number of sites and users included, which features (e-commerce, funnels, raw export, API, SSO, longer retention) cost extra, the free tier and its limits, the self-hosted edition and its support, minimum term and setup.

0 — No public prices at all; every customer is a sales call.

3 — A starting price or a free tier exists, but how cost scales with traffic, sites or features is unclear.

5 — Tiers are public with their price per traffic band and main inclusions, but at least one commonly needed piece (overage, extra sites, raw export, SSO, longer retention) is unpriced or "on request".

8 — Every tier priced publicly with its scaling rule (page views, events, sites, users), overage handling stated, add-ons priced, the self-hosted edition's cost or licence stated, minimum term and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given traffic volume, site count and feature set, with every add-on, setup, support and overage fee and the cancellation and data-return terms published.

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The Skeptic

The captured pricing page shows a Business plan at 22 EUR per month (excl. tax) with allowances itemised — 30 websites, 30 team members, 24-month raw data retention, heatmap and recording quotas — overage priced at 5,000 additional hits for 2.2 EUR (excl. tax), two months free on annual billing, prorated plan changes, a 21-day trial without credit card, the self-hosted edition free to download, and the Data Warehouse Connector from 5 EUR per month. Not shown on the captured pages: the full tier ladder with prices, a minimum term, or prices for premium plugins such as Funnels and SAML. 2 3 4 6 11

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined ⚠ unverified — uncited Report an error
Hosting options Not determined ⚠ unverified — uncited Report an error
Open source Not determined ⚠ unverified — uncited Report an error
Data processing agreement Not determined — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about Matomo

Is Matomo European?

No. whats-best.ai classifies Matomo as Rest of world.

Where does Matomo store data?

The default storage location for customer data is not stated on the vendor’s pages as of 1 Nov 2026. The vendor’s pages mention Europe as hosting location, per the vendor’s page captured 29 Oct 2026.

Does Matomo have a free plan?

Not stated on the vendor’s pages as of 1 Nov 2026.

What are the best alternatives to Matomo?

As of 4 Nov 2026, the panel rates Piwik PRO Analytics Suite (3.5/5), Pirsch Analytics (3.5/5) and etracker Analytics (3/5) highest among the other 17 Web Analytics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Piwik PRO Analytics Suite (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Matomo alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (20)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage matomo.org Checked 29 Oct 2026 Details →
  2. 2 Features page matomo.org Checked 29 Oct 2026 Details →
  3. 3 Features page (GDPR and consent) matomo.org Checked 29 Oct 2026 Details →
  4. 4 Features page (self-hosted edition) matomo.org Checked 29 Oct 2026 Details →
  5. 5 Integrations page matomo.org Checked 29 Oct 2026 Details →
  6. 6 Pricing page matomo.org Checked 29 Oct 2026 Details →
  7. 7 Privacy policy matomo.org Checked 29 Oct 2026 Details →
  8. 8 Data processing agreement (dpa) matomo.org Checked 29 Oct 2026 Details →
  9. 9 Traffic, sources & campaign reports — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  10. 10 Traffic, sources & campaign reports — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  11. 11 Goals, events, funnels & e-commerce — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  12. 12 Goals, events, funnels & e-commerce — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  13. 13 Consent-free operation & data minimisation — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  14. 14 Consent-free operation & data minimisation — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  15. 15 Data access, export & self-hosting — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  16. 16 Data access, export & self-hosting — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  17. 17 Installation, integrations & performance — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  18. 18 Installation, integrations & performance — found from sitemap matomo.org Checked 29 Oct 2026 Details →
  19. 19 Security / trust page — found from the homepage matomo.org Checked 1 Nov 2026 Details →
  20. 20 Open-source licence page — found from the homepage matomo.org Checked 1 Nov 2026 Details →