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Hostinger Web Hosting

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Hostinger International Limited · www.hostinger.com

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Hostinger Web Hosting: AI-assisted analysis on whats-best.ai Hostinger Web Hosting: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Hostinger Web Hosting at a glance

Vendor
Hostinger International Limited
Headquarters
Not stated on the vendor’s pages as of 1 Nov 2026
Data hosting
Not stated on the vendor’s pages as of 1 Nov 2026
Free plan
Not stated on the vendor’s pages as of 1 Nov 2026
Panel verdict
The AI panel rates Hostinger Web Hosting 3/5, the mean of 6 judges. Hostinger's shared and WordPress hosting earns its best scores where a buyer can compute the cost before signing: pricing transparency scores cluster at 7-8, with first-term and renewal prices printed side by side — Premium at $2.49/mo on $119.52 for 48 months, renewing at $10.99/mo — and a 30-day money-back guarantee stated. how scores are made
As of
Vendor pages captured 1 Nov 2026; evaluated by the panel 2 Nov 2026. all sources

Hostinger Web Hosting alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Shop Operator

Weighted verdict

Runs a Shopware shop for coffee equipment with 4,000 orders a month and a Black Friday that brings ten times the usual traffic in one weekend. Every minute offline is lost revenue and a lost ad budget. Reads the resources per tariff, the caching and the SLA before the price, wants to scale for one weekend without moving the shop, and wants yesterday's database back within the hour if an update goes wrong.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Shop Operator

Panel median The Shop Operator This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Shop Operator
Performance, uptime & infrastructure 3 of 5 3 of 5
Control panel, WordPress & developer tooling 3.5 of 5 3.5 of 5
Security, backups & recovery 3 of 5 3 of 5
Scaling, migration & exit 3.5 of 5 3.5 of 5
Support, domains & email 3.5 of 5 3.5 of 5
European sovereignty 3.5 of 5 3.5 of 5
Pricing transparency 4 of 5 3.5 of 5

Performance, uptime & infrastructure

How this is scored

What runs the sites and how reliably: CPU, RAM and storage per tariff stated, SSD or NVMe storage, current PHP versions and how long old ones are kept, HTTP/2 or HTTP/3, server-side caching (OPcache, Redis, a page cache), a CDN, databases and their limits, resources that are guaranteed rather than shared without a stated limit, an uptime SLA with a service credit, a public status page with incident history, and redundancy of the platform. Where the data centre is located is scored under sovereignty.

0 — Not a hosting product; websites or web apps cannot be run on it.

3 — Storage and a number of sites per tariff are stated and the product is described as fast; resources, PHP versions, caching and uptime are basic or not described.

5 — Resources per tariff stated (CPU or a performance class, RAM, SSD or NVMe storage), several current PHP versions selectable, HTTP/2, server-side caching or a cache plugin documented, free SSL, a stated uptime target, and a public status page.

8 — Dedicated or guaranteed resources stated per tariff, HTTP/3 and a CDN included, Redis or an object cache, PHP versions kept current with an end-of-life policy published, an uptime SLA with a service credit, a status page with incident history, and a redundant platform (replicated storage, failover) described.

10 — Infrastructure documented to the level an operator could audit: hardware generations and storage architecture named, performance measured and published with method, an SLA with credits and exclusions at 99.95 % or above, every incident on the status page with a post-mortem, and scaling without downtime documented.

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The Shop Operator

The hardware story is good for my size: AMD EPYC, NVMe, LiteSpeed, HTTP/2 across all servers, a built-in CDN with object cache, CPU, RAM, storage and PHP workers per tariff published, and a free 24-hour plan boost that is exactly what I want for a Black Friday weekend. What I cannot verify holds me back: the captured pages give different figures for PHP support, naming versions 5.2 to 7.4 on one page while promising "the latest PHP" on another, and the 99.9% uptime guarantee carries no published service credit, with the terms saying any applicable guarantee is defined in other documents. I found no public information on HTTP/3, a PHP end-of-life policy, guaranteed rather than shared resources, or platform redundancy beyond a line about replicated data in the data processing addendum. 1 4 5 8 11

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Control panel, WordPress & developer tooling

How this is scored

How sites are set up and run day to day: the control panel or console, one-click installers for named CMS and shop systems, managed WordPress features (automatic core and plugin updates, staging, cloning, a search-and-replace), SSH, SFTP, Git deployment, Composer, cron jobs, a PHP version and settings per site, databases and phpMyAdmin or an equivalent, log access, a public API and command-line tool, infrastructure-as-code support, team members and roles, and client or project management for agencies. On a cloud server: images, snapshots, firewalls, private networks and the API that manages them.

0 — No documented way to deploy or manage a website on the product.

3 — A control panel with FTP access and a one-click installer for WordPress; SSH, staging, Git, an API and roles are basic or not described.

5 — A control panel with installers for several named CMS, SSH and SFTP, cron jobs, PHP version per site, databases with a web admin, a staging copy or snapshots, team members with access rights, and log files available — or, for a cloud server, a console with images, snapshots, a firewall and a documented API.

8 — Managed WordPress or app tooling (automatic updates with rollback, one-click staging and push to live, cloning), Git deployment and Composer documented, a public REST API and CLI covering sites, databases, domains and backups, granular roles per project, and an agency view with client projects, transfer of ownership and white-label or reseller options.

10 — A platform that scales across an agency or a development team: everything in the panel available through a versioned API, CLI and an infrastructure-as-code provider, preview environments per branch, audit logs of every change, SSO for the team, and projects that can be handed to the client with billing transferred.

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The Shop Operator

The daily toolkit is genuinely complete: hPanel with over 100 one-click app installations, SSH and WP-CLI, Git deployment, a MySQL manager, staging, one-click cloning, cron jobs and a PHP version per site, plus an access manager, access sharing per site and an agency view with client accounts, up to 200 client sites on one plan and an unbranded client dashboard. A public API, CLI tools and SDKs are named, but I found no public information on their scope across sites, databases, domains and backups, on Composer support, on update rollback or on transferring ownership of a project to a client. 1 3 6 11 13

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Security, backups & recovery

How this is scored

How the sites are protected and how fast they come back: isolation between customers (containers, separate PHP processes, chroot), free SSL with automatic renewal, a web application firewall, malware scanning and cleanup, DDoS protection, two-factor login to the panel, brute-force protection, backup frequency and retention, off-site or geo-redundant backup copies, self-service restore of files and databases from a point in time, restore of single sites or tables, security updates handled by the vendor on managed tariffs, and security certifications (ISO 27001, BSI C5, SOC 2) with their scope.

0 — No backups and no security measures described, and the customer is told to secure the site entirely on their own.

3 — Free SSL and some backup exist; frequency, retention, restore and the security measures are basic or not described.

5 — Free SSL with automatic renewal, daily backups with a stated retention, restore by the customer in the panel, account isolation described, DDoS protection, two-factor login to the panel, and malware scanning or a firewall offered.

8 — Backups several times a day or on demand with retention of 14 days or more, stored in a second location, point-in-time restore of single files, databases or sites, a web application firewall and malware cleanup included, isolation per site stated, and an ISO 27001 or equivalent certification of the hosting operation published.

10 — Recovery that can be evidenced: backup and restore times stated and tested, immutable or off-provider backups, recovery objectives (RPO and RTO) published, a security incident process and disclosure policy, certifications with their scope and audit reports available, and penetration test results or a bug bounty programme.

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The Shop Operator

The security half is strong: a WAF with custom firewall rules, DDoS protection, automatic malware removal, per-site isolation, two-factor login, ISO 27001, penetration testing and a bug bounty programme are all documented. The recovery half is where I hesitate, because getting yesterday's database back within the hour is my hard requirement: base PHP plans back up weekly, retention is not stated, and I found no public information on a second backup location or point-in-time restore of single files, databases or tables. The captured pages also give different positions on backup responsibility, with the plan pages including automatic weekly or daily backups while the terms state the customer is solely responsible for backing up their data and that Hostinger does not warrant any backup. 2 4 8 10 11 15

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Scaling, migration & exit

How this is scored

What it takes to grow and what it takes to leave: tariff changes up and down without a migration, resource limits stated rather than "unlimited" with a fair-use clause, add-on resources, the path from shared hosting to a server or cluster within the same vendor, a free or paid migration service from another host, standard tooling that runs elsewhere (no proprietary stack lock-in), full export of files, databases and mailboxes, domain transfer out without a fee, cancellation periods and minimum terms, and the deletion of data after the contract ends.

0 — Data cannot be taken out and the contract cannot be cancelled on stated terms.

3 — A tariff upgrade exists and files can be downloaded by FTP; limits, migration in, export and exit terms are basic or not described.

5 — Tariff upgrades and downgrades in the panel, the main limits per tariff stated (storage, sites, databases, mailboxes, inodes or processes), a migration service or guide from another host, files and databases exportable with standard tools, domain transfer out documented, and the cancellation period stated.

8 — Resources scalable without moving the site, a documented path from hosting to a server or cluster at the same vendor, a free migration service with its scope stated, every limit including fair use published, monthly terms available, full export including mail, and deletion of data after termination with its deadline stated.

10 — Growth and exit with no friction: scaling on demand without downtime, everything built on open standard tooling with no proprietary lock-in, a complete export in a format another host imports, migration out supported, and cancellation, data return and deletion documented with deadlines.

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The Shop Operator

Growing is documented the way I need it: plan upgrades without downtime, extra storage at any time, a free 24-hour boost for traffic spikes, and the main limits published per tariff including CPU cores, RAM, storage, inodes and databases. Migration in is free and unlimited with the scope honestly stated — WordPress typically under two hours, cPanel-based shops over twenty hours, one request per site, website-builder shops excluded — and exit is covered too: export is my responsibility before termination, data is deleted 30 days after termination, and domain transfer with an EPP code is documented. I found no public information on tariff downgrades, a monthly term, or a domain transfer-out fee. 1 4 9 18 19

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Support, domains & email

How this is scored

Who helps and what comes with the hosting: support channels (phone, chat, ticket, email), hours and languages, response times stated or guaranteed, technical depth (WordPress or server experts, help with a hacked site), a help centre and documentation, a premium or managed support option, an agency or partner programme, and the domains, SSL certificates and mailboxes included or bookable in the same account, with their DNS management and mail features (IMAP, webmail, spam filter, mailbox size).

0 — No support offered beyond a community forum and no domain or email service.

3 — Email or ticket support and a help centre; hours, language, response times and domain and mailbox features are basic or not described.

5 — Support by phone or chat and ticket in the customer's language with hours stated, a searchable help centre, domains and mailboxes bookable in the same account with DNS management, and webmail with a spam filter.

8 — Support around the clock by people with stated technical expertise, response times stated per channel, help with hacked or broken sites, a premium support or managed service tier, an agency or partner programme with its benefits stated, and mailboxes with stated size, aliases and server-side filtering.

10 — Support with guarantees: response times contractually bound in an SLA, a named contact or account manager for business customers, proactive incident notifications, support satisfaction or response figures published, and every included service (domains, DNS, mail, certificates) documented with its limits.

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The Shop Operator

Support is chat-based and around the clock in over 30 languages, with a stated agent response under 30 seconds and priority expert support on the plans, but I found no public information on phone or ticket channels or a contractually bound response time, which matters when the shop is down on a Friday night. Everything around it is documented well: an ICANN-accredited registrar with DNS management in hPanel, a free domain for the first year, tutorials and an academy, an agency directory, and mail plans with stated mailbox sizes of 5, 20 or 50 GB, aliases, forwarding rules, webmail and a spam filter stated to stop 99.9% of malicious emails. 1 3 6 19 20

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where the servers, backups and support sit, and who the subprocessors are (data centre operator, CDN, DNS, mail filtering, support and payment tools). Independently sourced by the sovereignty pipeline; a host stores everything the customer's sites collect, so the whole chain counts, including where backups are kept and which non-EU group company can reach the data.

0 — Non-EU vendor and contracting entity, data centre location unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but the data centre location is unstated or non-EU and the subprocessors are not listed.

5 — EU data centres available and an EU contracting entity or EU representative, but parts of the chain (parent company, CDN, mail filtering, support, payment) run through non-EU providers without a stated safeguard.

8 — EU data centres named by location, EU contracting entity and parent, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, BSI C5) stated for the data centres.

10 — Sovereign end to end and evidenced: European ownership, entity, own data centres and every subprocessor, backups in the EU, no non-EU group access, data export and deletion documented, and certifications published with their scope rather than implied.

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The Shop Operator

The chain is largely European: the default contracting entity for EU customers is Hostinger International Ltd in Cyprus, with a Luxembourg entity and a UK entity available, the company is private, headquartered in Vilnius and founded in Kaunas, and EU data centres are named in France, Germany, Lithuania and the Netherlands, selectable at setup with Germany recommended. A data processing addendum with EU Standard Contractual Clauses under Cyprus law is published, and subprocessors are listed — though by name only, and several of the named entities are US corporations. I found no public information on where backups are stored, and the ISO 27001 certification is stated for the information security management system rather than for the data centres. 6 7 8 9 10

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Pricing transparency

How this is scored

Whether a buyer can compute the real cost over the contract from public pages alone: the price per tariff for the first term and on renewal, minimum term and how the price depends on it, setup fees, what is included (domains, mailboxes, SSL, backups, restores, migration), what costs extra (additional PHP versions or extended support, more backups, a restore, premium support, staging, CDN), traffic or resource overage, VAT treatment, and the cancellation terms.

0 — No public prices at all; every customer is a sales call.

3 — A starting price is shown, but the renewal price, minimum term or what is included is unclear.

5 — Tariffs are public with their monthly price and main inclusions, the minimum term stated, but at least one commonly needed piece (the renewal price after an introductory offer, setup fee, restores, extra backups, extended PHP support) is unpriced or hard to find.

8 — Every tariff priced with the price for the first term and on renewal side by side, the minimum term and setup fee stated, add-ons priced, overage handling stated, and VAT treatment for business customers stated.

10 — Complete price computability: the cost over three years derivable for a given tariff and set of add-ons, with every setup, restore, support and migration fee and the cancellation and data-return terms published.

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The Shop Operator

Nearly everything I need to compute the real cost is public: first-term and renewal prices side by side (Unlimited at $3.49/mo renews at $16.99/mo for the same 48-month term, KVM 2 at $8.79/mo renews at $14.99/mo), the prepaid model explained, VAT stated as excluded, and the inclusions listed per plan — free domain for a year, SSL, backups, CDN and quantified AI credits. The gaps keep it from full computability: add-ons such as extra storage and restores are not priced, unlimited features are only referenced to a fair usage policy without its terms, and the captured US and German pages give different renewal figures for the same plans. 2 4 14 18 19

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined — uncited Report an error
Hosting options Not determined ⚠ unverified — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined ⚠ unverified — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about Hostinger Web Hosting

Is Hostinger Web Hosting European?

Yes. whats-best.ai classifies Hostinger Web Hosting as EU-Made.

Where does Hostinger Web Hosting store data?

Not stated on the vendor’s pages as of 1 Nov 2026.

Does Hostinger Web Hosting have a free plan?

Not stated on the vendor’s pages as of 1 Nov 2026.

What are the best alternatives to Hostinger Web Hosting?

As of 2 Nov 2026, the panel rates Kinsta (3.5/5), Raidboxes (3/5) and Infomaniak Web Hosting (3/5) highest among the other 14 Web Hosting products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Raidboxes (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Hostinger Web Hosting alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Hostinger Web Hosting? Tell us Report an error on this page

Sources (21)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage (web hosting) www.hostinger.com Checked 1 Nov 2026 Details →
  2. 2 Features page (WordPress hosting) www.hostinger.com Checked 1 Nov 2026 Details →
  3. 3 Features page (agency hosting) www.hostinger.com Checked 1 Nov 2026 Details →
  4. 4 Pricing page www.hostinger.com Checked 1 Nov 2026 Details →
  5. 5 Status page statuspage.hostinger.com Checked 1 Nov 2026 Details →
  6. 6 About page www.hostinger.com Checked 1 Nov 2026 Details →
  7. 7 Privacy policy www.hostinger.com Checked 1 Nov 2026 Details →
  8. 8 Terms of service www.hostinger.com Checked 1 Nov 2026 Details →
  9. 9 Data processing agreement (dpa) www.hostinger.com Checked 1 Nov 2026 Details →
  10. 10 Security / trust page www.hostinger.com Checked 1 Nov 2026 Details →
  11. 11 Performance, uptime & infrastructure — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  12. 12 Performance, uptime & infrastructure — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  13. 13 Control panel, WordPress & developer tooling — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  14. 14 Control panel, WordPress & developer tooling — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  15. 15 Security, backups & recovery — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  16. 16 Security, backups & recovery — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  17. 17 Scaling, migration & exit — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  18. 18 Scaling, migration & exit — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  19. 19 Support, domains & email — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  20. 20 Support, domains & email — found from sitemap www.hostinger.com Checked 1 Nov 2026 Details →
  21. 21 Self-hosting / on-premises installation docs — found from the homepage www.hostinger.com Checked 1 Nov 2026 Details →