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mittwald Webhosting (mStudio)

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Mittwald CM Service GmbH & Co. KG · www.mittwald.de

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mittwald Webhosting (mStudio): AI-assisted analysis on whats-best.ai mittwald Webhosting (mStudio): AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

mittwald Webhosting (mStudio) at a glance

Vendor
Mittwald CM Service GmbH & Co. KG
Headquarters
Not stated on the vendor’s pages as of 1 Nov 2026
Data hosting
Default not stated; pages mention Germany source, captured 1 Nov 2026
Free plan
Not stated on the vendor’s pages as of 1 Nov 2026
Panel verdict
The AI panel rates mittwald Webhosting (mStudio) 3/5, the mean of 6 judges. mittwald Webhosting (mStudio), from Mittwald CM Service GmbH & Co. how scores are made
As of
Vendor pages captured 1 Nov 2026; evaluated by the panel 2 Nov 2026. all sources

mittwald Webhosting (mStudio) alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

External data protection officer for a group of medical practices and two law firms whose sites take appointment requests and contact forms. Reads the DPA, the subprocessor list and the certifications before anything else: where the servers and the backups are, which group company outside the EU can reach them, how customers are isolated from each other, and when data is deleted after the contract ends.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Panel median The Data Protection Officer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Data Protection Officer
Performance, uptime & infrastructure 3.5 of 5 3.5 of 5
Control panel, WordPress & developer tooling 4 of 5 3.5 of 5
Security, backups & recovery 3 of 5 3 of 5
Scaling, migration & exit 3.5 of 5 3.5 of 5
Support, domains & email 3 of 5 3 of 5
European sovereignty 3 of 5 3.5 of 5
Pricing transparency 3.5 of 5 3.5 of 5

Performance, uptime & infrastructure

How this is scored

What runs the sites and how reliably: CPU, RAM and storage per tariff stated, SSD or NVMe storage, current PHP versions and how long old ones are kept, HTTP/2 or HTTP/3, server-side caching (OPcache, Redis, a page cache), a CDN, databases and their limits, resources that are guaranteed rather than shared without a stated limit, an uptime SLA with a service credit, a public status page with incident history, and redundancy of the platform. Where the data centre is located is scored under sovereignty.

0 — Not a hosting product; websites or web apps cannot be run on it.

3 — Storage and a number of sites per tariff are stated and the product is described as fast; resources, PHP versions, caching and uptime are basic or not described.

5 — Resources per tariff stated (CPU or a performance class, RAM, SSD or NVMe storage), several current PHP versions selectable, HTTP/2, server-side caching or a cache plugin documented, free SSL, a stated uptime target, and a public status page.

8 — Dedicated or guaranteed resources stated per tariff, HTTP/3 and a CDN included, Redis or an object cache, PHP versions kept current with an end-of-life policy published, an uptime SLA with a service credit, a status page with incident history, and a redundant platform (replicated storage, failover) described.

10 — Infrastructure documented to the level an operator could audit: hardware generations and storage architecture named, performance measured and published with method, an SLA with credits and exclusions at 99.95 % or above, every incident on the status page with a post-mortem, and scaling without downtime documented.

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The Data Protection Officer

Resources per tariff are stated down to vCPU, RAM and storage, with dedicated CPU, RAM and storage on the server tariffs, a stated 99.99 percent availability guarantee in yearly average, a public status page with incident history and named monitored components, and published before/after Time to First Byte measurements for WordPress, TYPO3 and Shopware. A PHP lifecycle policy is published with community support durations and a priced extended support for PHP 8.1 and older. We found no public information on HTTP/3, a CDN, a service credit behind the availability guarantee, or the storage hardware. 1 3 4 8 11 12 13

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Control panel, WordPress & developer tooling

How this is scored

How sites are set up and run day to day: the control panel or console, one-click installers for named CMS and shop systems, managed WordPress features (automatic core and plugin updates, staging, cloning, a search-and-replace), SSH, SFTP, Git deployment, Composer, cron jobs, a PHP version and settings per site, databases and phpMyAdmin or an equivalent, log access, a public API and command-line tool, infrastructure-as-code support, team members and roles, and client or project management for agencies. On a cloud server: images, snapshots, firewalls, private networks and the API that manages them.

0 — No documented way to deploy or manage a website on the product.

3 — A control panel with FTP access and a one-click installer for WordPress; SSH, staging, Git, an API and roles are basic or not described.

5 — A control panel with installers for several named CMS, SSH and SFTP, cron jobs, PHP version per site, databases with a web admin, a staging copy or snapshots, team members with access rights, and log files available — or, for a cloud server, a console with images, snapshots, a firewall and a documented API.

8 — Managed WordPress or app tooling (automatic updates with rollback, one-click staging and push to live, cloning), Git deployment and Composer documented, a public REST API and CLI covering sites, databases, domains and backups, granular roles per project, and an agency view with client projects, transfer of ownership and white-label or reseller options.

10 — A platform that scales across an agency or a development team: everything in the panel available through a versioned API, CLI and an infrastructure-as-code provider, preview environments per branch, audit logs of every change, SSO for the team, and projects that can be handed to the client with billing transferred.

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The Data Protection Officer

The mStudio console comes with one-click installations for WordPress and TYPO3, development in a test environment followed by go-live with one click, and a rights and roles system giving customers and colleagues different permissions. The documented tooling is unusually deep for a German host: a versioned REST API with cURL, JavaScript and PHP SDKs, a command-line tool with guides for non-interactive CI/CD use, a Terraform provider, deployment over SSH, Deployer, GitHub Actions and GitLab CI, and container hosting running a Docker image you build yourself. We found no public information on rollback, cloning, Composer, audit logs or transferring project ownership to a client. 2 3 14 15 18 19

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Security, backups & recovery

How this is scored

How the sites are protected and how fast they come back: isolation between customers (containers, separate PHP processes, chroot), free SSL with automatic renewal, a web application firewall, malware scanning and cleanup, DDoS protection, two-factor login to the panel, brute-force protection, backup frequency and retention, off-site or geo-redundant backup copies, self-service restore of files and databases from a point in time, restore of single sites or tables, security updates handled by the vendor on managed tariffs, and security certifications (ISO 27001, BSI C5, SOC 2) with their scope.

0 — No backups and no security measures described, and the customer is told to secure the site entirely on their own.

3 — Free SSL and some backup exist; frequency, retention, restore and the security measures are basic or not described.

5 — Free SSL with automatic renewal, daily backups with a stated retention, restore by the customer in the panel, account isolation described, DDoS protection, two-factor login to the panel, and malware scanning or a firewall offered.

8 — Backups several times a day or on demand with retention of 14 days or more, stored in a second location, point-in-time restore of single files, databases or sites, a web application firewall and malware cleanup included, isolation per site stated, and an ISO 27001 or equivalent certification of the hosting operation published.

10 — Recovery that can be evidenced: backup and restore times stated and tested, immutable or off-provider backups, recovery objectives (RPO and RTO) published, a security incident process and disclosure policy, certifications with their scope and audit reports available, and penetration test results or a bug bounty programme.

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The Data Protection Officer

Let's Encrypt certificates are free for all customers with ACME validation, 90-day validity and automatic renewal 30 days before expiry, the operation holds an ISO 27001 certification from TÜV Rheinland, and backups are handled daily with restore points no older than 48 hours where contractually agreed, plus full API control including on-demand backup creation, restore of individual paths and databases, and password-protected tar or zip exports. For my clients I would note what is not documented: backup retention periods beyond that window, a second backup location, tenant isolation between customers, two-factor login, malware scanning and a web application firewall are all absent from the captured pages. 4 11 16 17 19

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Scaling, migration & exit

How this is scored

What it takes to grow and what it takes to leave: tariff changes up and down without a migration, resource limits stated rather than "unlimited" with a fair-use clause, add-on resources, the path from shared hosting to a server or cluster within the same vendor, a free or paid migration service from another host, standard tooling that runs elsewhere (no proprietary stack lock-in), full export of files, databases and mailboxes, domain transfer out without a fee, cancellation periods and minimum terms, and the deletion of data after the contract ends.

0 — Data cannot be taken out and the contract cannot be cancelled on stated terms.

3 — A tariff upgrade exists and files can be downloaded by FTP; limits, migration in, export and exit terms are basic or not described.

5 — Tariff upgrades and downgrades in the panel, the main limits per tariff stated (storage, sites, databases, mailboxes, inodes or processes), a migration service or guide from another host, files and databases exportable with standard tools, domain transfer out documented, and the cancellation period stated.

8 — Resources scalable without moving the site, a documented path from hosting to a server or cluster at the same vendor, a free migration service with its scope stated, every limit including fair use published, monthly terms available, full export including mail, and deletion of data after termination with its deadline stated.

10 — Growth and exit with no friction: scaling on demand without downtime, everything built on open standard tooling with no proprietary lock-in, a complete export in a format another host imports, migration out supported, and cancellation, data return and deletion documented with deadlines.

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The Data Protection Officer

Tariff changes run through a configurator and the API, with preview, ordering and cancellation of a scheduled change documented, and a documented path from shared webhosting through vServer to dedicated servers at the same vendor. The migration service is priced by scope (CMS project 150 € excluding VAT, shop 250 €, express moves 299 € and 439 €, domain 9 €, mailbox 9 € or free via the migration tool), and exit terms are clear: data returned on request in the stored format on a data carrier or by remote transfer, deletion within 30 days of contract end, and a 30-day cancellation notice. We found no public information on domain transfer out or monthly billing terms for hosting, which is charged annually in advance. 1 3 6 11 12 18 19

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Support, domains & email

How this is scored

Who helps and what comes with the hosting: support channels (phone, chat, ticket, email), hours and languages, response times stated or guaranteed, technical depth (WordPress or server experts, help with a hacked site), a help centre and documentation, a premium or managed support option, an agency or partner programme, and the domains, SSL certificates and mailboxes included or bookable in the same account, with their DNS management and mail features (IMAP, webmail, spam filter, mailbox size).

0 — No support offered beyond a community forum and no domain or email service.

3 — Email or ticket support and a help centre; hours, language, response times and domain and mailbox features are basic or not described.

5 — Support by phone or chat and ticket in the customer's language with hours stated, a searchable help centre, domains and mailboxes bookable in the same account with DNS management, and webmail with a spam filter.

8 — Support around the clock by people with stated technical expertise, response times stated per channel, help with hacked or broken sites, a premium support or managed service tier, an agency or partner programme with its benefits stated, and mailboxes with stated size, aliases and server-side filtering.

10 — Support with guarantees: response times contractually bound in an SLA, a named contact or account manager for business customers, proactive incident notifications, support satisfaction or response figures published, and every included service (domains, DNS, mail, certificates) documented with its limits.

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The Data Protection Officer

Support runs by telephone with separate numbers for Kundencenter, mStudio and sales advice, live chat Monday to Friday from 8:30 to 17:00 with answers in a few minutes, a ticket system in the Kundencenter whose complex requests are often solved the same day, and a 24/7 emergency hotline, in German and English, from a certified team that also helps with CMS and shop questions; deeper debugging can be commissioned as a paid service. Domains and SSL certificates are bookable addons and email is part of the booked storage. We found no public information on mailbox sizes, aliases, server-side filtering, webmail or help with hacked sites. 1 5 9 13 20

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where the servers, backups and support sit, and who the subprocessors are (data centre operator, CDN, DNS, mail filtering, support and payment tools). Independently sourced by the sovereignty pipeline; a host stores everything the customer's sites collect, so the whole chain counts, including where backups are kept and which non-EU group company can reach the data.

0 — Non-EU vendor and contracting entity, data centre location unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but the data centre location is unstated or non-EU and the subprocessors are not listed.

5 — EU data centres available and an EU contracting entity or EU representative, but parts of the chain (parent company, CDN, mail filtering, support, payment) run through non-EU providers without a stated safeguard.

8 — EU data centres named by location, EU contracting entity and parent, subprocessors listed with their locations, a data processing agreement published, and security certifications (ISO 27001, BSI C5) stated for the data centres.

10 — Sovereign end to end and evidenced: European ownership, entity, own data centres and every subprocessor, backups in the EU, no non-EU group access, data export and deletion documented, and certifications published with their scope rather than implied.

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The Data Protection Officer

The contracting entity is a German limited partnership registered at AG Bad Oeynhausen with a German general partner, the data centre is the company's own and is named by location in Espelkamp, Germany, running on 100 percent renewable energy, independence from international digital corporations is claimed, and the operation is ISO 27001 certified by TÜV Rheinland. What I look for first is missing from the captured pages: a published data processing agreement for the hosting itself, a list of subprocessors for the hosting chain with their locations, and where the backups are kept; the terms only state that subcontractors may be engaged. 1 4 9 11

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Pricing transparency

How this is scored

Whether a buyer can compute the real cost over the contract from public pages alone: the price per tariff for the first term and on renewal, minimum term and how the price depends on it, setup fees, what is included (domains, mailboxes, SSL, backups, restores, migration), what costs extra (additional PHP versions or extended support, more backups, a restore, premium support, staging, CDN), traffic or resource overage, VAT treatment, and the cancellation terms.

0 — No public prices at all; every customer is a sales call.

3 — A starting price is shown, but the renewal price, minimum term or what is included is unclear.

5 — Tariffs are public with their monthly price and main inclusions, the minimum term stated, but at least one commonly needed piece (the renewal price after an introductory offer, setup fee, restores, extra backups, extended PHP support) is unpriced or hard to find.

8 — Every tariff priced with the price for the first term and on renewal side by side, the minimum term and setup fee stated, add-ons priced, overage handling stated, and VAT treatment for business customers stated.

10 — Complete price computability: the cost over three years derivable for a given tariff and set of add-ons, with every setup, restore, support and migration fee and the cancellation and data-return terms published.

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The Data Protection Officer

Tariffs are public with monthly prices for business customers only, all excluding statutory VAT with the EU tax-rate caveat stated, and the configurator prices each line item (for example 4 vCPU and 16 GiB RAM at 99.00 € plus 100 GiB storage at 5.00 €). Add-ons are individually priced, including PHP Extended Support at 5 € or 15 € per version per project per month and the migration services, on-demand overage billing for storage and staging environments is described, and cancellation takes 30 days with annual prepayment. Setup fees and an explicit first-term versus renewal price split are not stated. 1 3 4 6 11 13

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Hosting location Not determined ⚠ unverified — uncited Report an error
Hosting options Not determined — uncited Report an error
Open source Not determined — uncited Report an error
Data processing agreement Not determined — uncited Report an error
Transfer impact assessment Not determined — uncited Report an error

Questions about mittwald Webhosting (mStudio)

Is mittwald Webhosting (mStudio) European?

Yes. whats-best.ai classifies mittwald Webhosting (mStudio) as EU-Made.

Where does mittwald Webhosting (mStudio) store data?

The default storage location for customer data is not stated on the vendor’s pages as of 1 Nov 2026. The vendor’s pages mention Germany as hosting location, per the vendor’s page captured 1 Nov 2026.

Does mittwald Webhosting (mStudio) have a free plan?

Not stated on the vendor’s pages as of 1 Nov 2026.

What are the best alternatives to mittwald Webhosting (mStudio)?

As of 2 Nov 2026, the panel rates Kinsta (3.5/5), Raidboxes (3/5) and Infomaniak Web Hosting (3/5) highest among the other 14 Web Hosting products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Raidboxes (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: mittwald Webhosting (mStudio) alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about mittwald Webhosting (mStudio)? Tell us Report an error on this page

Sources (22)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage (web hosting, with pricing) www.mittwald.de Checked 1 Nov 2026 Details →
  2. 2 Features page (mStudio control panel) www.mittwald.de Checked 1 Nov 2026 Details →
  3. 3 Features page (virtual servers) www.mittwald.de Checked 1 Nov 2026 Details →
  4. 4 Features page (technology and data centre) www.mittwald.de Checked 1 Nov 2026 Details →
  5. 5 Support page www.mittwald.de Checked 1 Nov 2026 Details →
  6. 6 Features page (migration service) www.mittwald.de Checked 1 Nov 2026 Details →
  7. 7 Features page (data processing agreement manager) www.mittwald.de Checked 1 Nov 2026 Details →
  8. 8 Status page www.mittwald-status.de Checked 1 Nov 2026 Details →
  9. 9 Legal notice www.mittwald.de Checked 1 Nov 2026 Details →
  10. 10 Privacy policy www.mittwald.de Checked 1 Nov 2026 Details →
  11. 11 Terms of service www.mittwald.de Checked 1 Nov 2026 Details →
  12. 12 Performance, uptime & infrastructure — found from sitemap www.mittwald.de Checked 1 Nov 2026 Details →
  13. 13 Performance, uptime & infrastructure — found from sitemap www.mittwald.de Checked 1 Nov 2026 Details →
  14. 14 Control panel, WordPress & developer tooling — found from sitemap developer.mittwald.de Checked 1 Nov 2026 Details →
  15. 15 Control panel, WordPress & developer tooling — found from sitemap developer.mittwald.de Checked 1 Nov 2026 Details →
  16. 16 Security, backups & recovery — found from sitemap www.mittwald.de Checked 1 Nov 2026 Details →
  17. 17 Security, backups & recovery — found from sitemap developer.mittwald.de Checked 1 Nov 2026 Details →
  18. 18 Scaling, migration & exit — found from sitemap developer.mittwald.de Checked 1 Nov 2026 Details →
  19. 19 Scaling, migration & exit — found from sitemap developer.mittwald.de Checked 1 Nov 2026 Details →
  20. 20 Support, domains & email — found from sitemap www.mittwald.de Checked 1 Nov 2026 Details →
  21. 21 Support, domains & email — found from sitemap www.mittwald.de Checked 1 Nov 2026 Details →
  22. 22 Self-hosting / on-premises installation docs — found from the homepage www.mittwald.de Checked 1 Nov 2026 Details →