Brevo Transactional Email vs Mailjet Email API

Brevo Transactional Email

This is what I'd want to wire up: a documented REST endpoint plus an SMTP relay with ports, key types and limits spelled out, official maintained libraries for PHP among seven languages, stored templates with parameters, batch sending up to 1,000 messages, attachments, scheduled sending, idempotency and a sandbox mode. The developer docs go deep — rate limits per plan, an API playground making live calls, inbound parsing of replies, and specific error codes for domain failures. What keeps it short of the top band for me: we found no public information on a Laravel-specific driver, an OpenAPI specification, or template versioning, so I'd be integrating the PHP library myself rather than dropping in a driver.

Mailjet Email API

The REST send API and SMTP relay are both documented — ports 25, 465, 587 and 2525, a 25MB per-message ceiling, libraries for PHP, Ruby, Python, C#, Java and Node, stored templates with variables, loops and conditionals, scheduled sending, and an inbound Parse API delivering parsed headers, content and attachments to a callback URL — and the developer site carries an endpoint-level API reference. What holds me back: we found no public information on a sandbox or test mode, idempotency keys, an OpenAPI specification or CLI, a vendor-maintained Laravel driver, or a migration guide from named competitors.

Brevo Transactional Email

The sending-side basics are covered: guided SPF, DKIM and DMARC with three verification routes, dedicated IPs with automated warming on higher plans, transactional and marketing mail split by stream and IP, and automatic suppression with hard-bounce pooling. There's a centralized Deliverability Center with a score, recommendations and six months of history, plus a team of deliverability experts and three specialist hours a year on Professional. We found no public information on a custom return path, feedback loops, DMARC reporting, the method behind the 99 percent claims, or a statement on the Gmail and Yahoo bulk-sender rules.

Mailjet Email API

SPF, DKIM and DMARC set-up is documented with DNS walkthroughs, dedicated IPs come with a support-built warm-up plan and per-IP volume management, CSA accreditation has been held since 2014, and deliverability experts, consulting calls and (on the top tier) blocklist monitoring are on offer. Separating transactional from marketing traffic is left to customers to arrange via sending addresses, sub-accounts or custom headers, and we found no public information on shared-IP vetting, feedback loops, Gmail and Yahoo bulk-sender compliance, or published delivery and inbox-placement figures.

Brevo Transactional Email

The question I actually ask — did this user get the reset mail — is answerable: event logs searchable by message ID, recipient or subject showing the history from API request to inbox delivery, a bounce reason in the deferred and bounce payloads, and view, filter and export of events from one logs page. Webhooks cover the full event set including soft and hard bounces and spam, are manageable by API, and there are alerts when webhook deliveries fail. The captured pages give different figures for how long logs are kept — indefinite or unlimited on feature pages, deletion at least every 24 months in the terms — and we found no public information on signed webhooks, a retry schedule, or read-only access for support staff.

Mailjet Email API

Every message gets detailed logs with status history, webhooks push open, click, bounce and block events in real time with endpoints configurable per event type by UI or API, and events can be pulled or streamed into Amazon SQS or Google Pub/Sub — enough for my bounce handling and to answer whether a given user received the reset mail. But we found no public information on webhook signatures or retry schedules, log retention, per-message bounce reasons with the server's answer, threshold-based alerts, or read-only access for support staff.

Brevo Transactional Email

Controls I'd rely on are documented: multi-factor authentication, IP allow-listing with CIDR ranges that blocks requests even with a valid key, ISO 27001:2022, per-message tracking pixel removal and consent, and a published data processing agreement. The terms state content may be used to train Brevo's own AI features, which I'd want to nail down before pointing invoices at it. We found no public information on scoped API keys, an audit log, SOC 2, or deleting a recipient's data by API.

Mailjet Email API

Message content is stored encrypted, with AES-256 minimum at rest and TLS 1.2 or higher in transit, open and click tracking can be made anonymous or consent-based, ISO 27001, ISO 27701 and SOC 2 are claimed, there is a HackerOne bug bounty, a published DPA with standard contractual clauses, deletion within ninety days of termination, and tooling for data-subject requests. Delivery TLS can fall back to unencrypted when the recipient side cannot do TLS, and we found no public information on two-factor authentication, SSO, scoped API keys, IP allow-listing or an audit log.

Brevo Transactional Email

There's a public status page, a service level agreement published as an appendix to the terms alongside 99.9 percent uptime claims, backups across three geographically distinct servers, sub-accounts on Enterprise, ten seats on Professional with phone support there, and email support even on the free plan. The integration list is real — WordPress via WP Mail SMTP, Shopify, Supabase, Zapier, Make, n8n — plus named migration paths from Klaviyo and Mailchimp. We found no public information on service credits, support response times per plan, incident history, or what happens to queued mail during an outage.

Mailjet Email API

There is a published SLA at 99.99% for the API, SMTP and outbound delivery with 5% service credits per thirty minutes of downtime capped at 50% of monthly fees, a status page for unexpected interruptions, infrastructure spread over two EU regions and six data centres, queueing so mail survives server problems, daily backups, sub-accounts from the Starter plan upward, team management with advanced permissions, and ticket support with phone hours for the Americas and APAC. We found no public information on support response times per plan or plugins for platforms that send mail on your behalf, like WordPress or Shopify.

Brevo Transactional Email

For a Hamburg outfit this reads well: a French simplified joint-stock company registered in Paris with an RCS number, EU hosting claimed as France and Germany for all data, a data processing agreement with the subprocessor list inside it, and ISO 27001:2022. The privacy policy acknowledges transfers to the United States and India, and Brevo Inc. is certified under the EU-U.S. Data Privacy Framework, so parts of the chain clearly leave Europe. The captured pages give different figures for hosting — the legal notice names hosts with United States addresses — and the subprocessor list is available without the subprocessors' locations.

Mailjet Email API

The vendor's own pages state storage and processing in the EU — Google Cloud data centres in Frankfurt and Saint-Ghislain, two regions and six data centres in Europe — under a French contracting entity (Mailjet SAS, French law, Paris courts) inside the Swedish-listed Sinch group, with a published DPA incorporating the 2021 standard contractual clauses and ISO 27001/27701 certifications. Sub-processors are named — Stripe and Authorize.net for payments, Zendesk, Salesforce, Snowflake and others for support and engagement — but without their locations, and the group privacy notice describes hosting in the United States or Europe depending on where services are deployed, so I cannot call the whole chain end-to-end European.

Brevo Transactional Email

The free tier is concrete — 300 emails a day, forever, no credit card — and tiers are published with volumes, from Starter at "€7 -10% €6.33 per month" for 5,000 emails to Professional at "€499 -10% €449.08 per month" from 150,000, with a 10 percent yearly discount, pay-as-you-go credits that never expire, VAT treatment stated, and cancellation terms including a 15-day written notice on Professional. What I can't do is compute my real annual cost at 40,000 users: we found no public information on the price per additional thousand messages or what a dedicated IP costs, and Enterprise is custom price only.

Mailjet Email API

Four self-service tiers are public with volume and price — free at $0 for 6,000 emails a month (200 a day), Starter at $9/month for 8,000, Essential at $19/month and Premium at $29/month for 15,000 each — with the basis stated (emails sent, not contact count), no setup fees, a one-month rolling self-service term, prices excluding French VAT with an EU VAT-number exemption, and the clear statement that unused credits expire each month. Dedicated IPs are 'upon request' and enterprise plans are sales conversations, the pricing page points to a price per additional 1,000 emails without giving the figure on the pages we read, and we found no public information on what longer log retention, SSO or support plans cost.