The written short answer is being updated after a re-evaluation. The scores below are current.
Read this comparison as one judge. Each weighs the same scores by what they care about.
The Advisory Board Member
An owner, elected and unpaid, who checks the administrator's settlement before recommending it to the assembly — and is answerable to the neighbours if it is wrong. Wants to see the underlying records without asking, the resolution register current, and arithmetic that can be followed back to an invoice.
Condomana
This judge's pick
Immoware24
Criterion by criterion
Wirtschaftsplan, Jahresabrechnung & Rücklage
Condomana
The Wirtschaftsplan computes each unit's Hausgeld and the Jahresabrechnung is drafted from the year's bookings with my keys, frozen on approval — that is the anchor-5 promise, and the AI reads invoices but never books on its own. But the evidence is silent on the Rücklage as a separate trust balance, on Abrechnungsspitze and Vermögensbericht, on HeizkostenV apportionment and on Hausgeld arrears with dunning, so I cannot certify more to the assembly.
Immoware24
The WEG pages show Jahresabrechnung, Wirtschaftsplan and Rücklagenabrechnung produced "BGH-konform" with a Vermögensbericht under §28 WEG, costs spread automatically by defined keys, and dunning sitting in the bookkeeping module alongside double-entry bookkeeping and DATEV export. That covers most of what I check before recommending a settlement to the assembly. I found no public information on the Abrechnungsspitze broken out separately, on apportionment when an owner changes mid-year, or on how the reserve funds are held separately per community.
Eigentümerversammlung & Beschluss-Sammlung
Condomana
Every agenda item carries its basis — per head or by ownership share — and closing it computes the result, and the Beschluss-Sammlung is gapless, continuously numbered and append-only with corrections annotated rather than overwritten: that is the register § 24 (7) wants. What is missing is the meeting around it — invitation logistics and notice periods, proxies, and minutes generated from the recorded votes are nowhere evidenced.
Immoware24
A dedicated assembly module is documented — invitation created and sent, the meeting conducted, minutes and Beschlusssammlung generated — and hybrid owners' meetings with online voting are offered. But I found no public information on proxy recording, on quorum or majority arithmetic per resolution type, or on the amendment and invalidation notes § 24 (7) demands of the register — and that register is the first thing I audit as an owner.
Owner & tenant self-service
Condomana
Owners are scoped properly: each document shared with exactly the entitled owners, defect reports with photo and a status everyone can see, and letting owners can bring their tenants in. But I find no evidence that owners see their own statements or meeting papers and voting in the portal, nor arrears per unit — so the Einsichtsrecht still runs through the administrator's inbox.
Immoware24
Portal24 releases only each user's own documents — statements, contracts, notices — with damage reports filed by online form including photo upload and a processing status the reporter can follow, and the monthly consumption information under § 6a HeizkostenV reaches residents in the portal. Training material shows separate views for management, tenants and owners, and apps exist for Apple and Android. I found no public information on arrears shown per unit, on an access log, or on notifications for statutory deadlines.
Maintenance, defects & contractors
Condomana
A defect runs from open to done with photos and a forward-only timeline I could defend in a dispute, a Handwerker is assigned in the system, and recurring maintenance raises its own ticket at due date. Silence, though, on the statutory inspections — lift, heating, fire safety, drinking water — on Gewährleistung periods per trade, and on linking quotes and invoices to the defect.
Immoware24
Defects arrive as tickets in a four-step workflow — capture, process and assign, handle and communicate, close and archive — with photo upload and visible status, and from a ticket you can request quotes from several contractors, compare them and award the work; an AI answering machine even opens tickets from phone calls. What I found no public information on is the recurring side: a maintenance calendar with reminders, statutory inspections with proof of completion, or warranty periods tracked against the responsible trade.
Documents, retention & handover
Condomana
Full-text search across an archive filed per building and unit, ten-year invoice retention cited to § 257 HGB / § 147 AO, and a complete CSV export — a documented exit for the data at least. Version history, documents linked to the resolutions and settlements that cite them, and a handover package a successor administrator could actually load — document archive included, not just CSV — are not in the evidence.
Immoware24
Documents are stored, tagged and findable, AI classifies incoming PDF, XML and ZUGFeRD files and extracts amount, date and invoice number, and settlements are released to owners through the portal or by post. I found no public information on retention periods, version history, or a defined handover export of a community's records — and handover to a successor administrator is a statutory event, not a folder copy.
European sovereignty
Condomana
The imprint and privacy policy name a German entity (Amtsgericht Ulm, HRA 725183), German hosting at Hetzner in Gunzenhausen, EU-only servers and no third-country transfers except the named Buffer Inc. for social-media publishing — the quoted records are solid even though the pipeline's attributes came back unknown. But the optional AI features rest on a further processor that is asserted EU yet never named, and no certification is published, so completeness is not proven.
Immoware24
The contracting entity is German under German law, hosting is stated exclusively in ISO 27001 certified datacenters in Germany, and an external data protection officer and an agreement with the hoster are in place. But the hosting infrastructure itself goes unnamed, I found no public information on subprocessors of the actual product, and the vendor's own privacy policy discloses tools of companies based in the USA and other third countries — so the whole chain cannot be verified from public pages.
Pricing transparency
Condomana
Ten euros per unit per year plus VAT, Stellplätze at a quarter of that, worked examples for 24 and 120 units, all features included with no locked tiers and unlimited free users, no card and no auto-renewal — I can compute a community's annual invoice myself from the public page. Only the migration and rollout services for large portfolios lack a number, and that is genuinely custom work.
Immoware24
The pricing page names the basis — management units, active users and optional modules — together with a twelve-month minimum term, discounts for longer terms, a thirty-day free trial and prices stated as "zzgl. MwSt.". Not a single euro figure is published, so an annual invoice for a given portfolio cannot be computed from public pages alone.
Sovereignty, side by side
Dimension
Condomana
Immoware24
Legal entity
Incorporated in DE
Incorporated in DE
Ownership
Not determined
Not determined
Data residency
EU only
Not determined
Subprocessors
EU only
Not determined
Facts, side by side
Only facts both products carry under the same definition — anything else would not be a fair row.