The written short answer is being updated after a re-evaluation. The scores below are current.
Read this comparison as one judge. Each weighs the same scores by what they care about.
The Data Protection Officer
The system holds names, addresses, bank details and arrears for people who never chose the vendor. Wants owner and tenant visibility strictly separated, an access log over the archive, retention that executes, and an answer on where the AI invoice reader sends a document.
Condomana
This judge's pick
Immoware24
Criterion by criterion
Wirtschaftsplan, Jahresabrechnung & Rücklage
Condomana
Wirtschaftsplan with per-unit advance computation and a Jahresabrechnung drafted from the year's bookings and apportioned by configurable keys meets the mid anchor, with Sonderumlagen on top. But the evidence is silent on the Rücklage as trust money — no separate reserve accounting, no Abrechnungsspitze, no Vermögensbericht, no HeizkostenV or dunning — and funds held in trust for people who never chose this vendor are exactly where I need that separation evidenced.
Immoware24
The WEG pages show Jahresabrechnung, Wirtschaftsplan and a separate Rücklagenabrechnung produced at the press of a button, described as BGH-konform and per §28 WEG, with costs distributed automatically by defined keys, a Vermögensbericht included, dunning for arrears, double-entry bookkeeping with DATEV export, and monthly consumption information per §6a HeizkostenV arriving automatically from the metering service. We found no public information on the Abrechnungsspitze shown separately, mid-year owner-change apportionment, or strict per-community trust accounting for the reserve, which is what separates good from complete.
Eigentümerversammlung & Beschluss-Sammlung
Condomana
A real voting engine with per-head and MEA-weighted bases, majorities computed per agenda item, and a gapless append-only Beschlusssammlung where challenges and corrections are annotated rather than overwritten covers the heart of the anchor-8 register duty. What is missing is everything around the meeting itself: no evidence of notice-period invitations, proxy and quorum handling, or minutes generated from the recorded votes.
Immoware24
The meeting module demonstrably creates and sends the invitation, runs the assembly with online votes, and generates both the protocol and the Beschluss-Sammlung, with an eIDAS-conform signature applied directly on smartphone or tablet. We found no public information on majority arithmetic per resolution type, proxy handling, notice-period enforcement, or amendment and invalidation notes kept in the register, so the legal depth beyond convening, voting and recording is not evidenced.
Owner & tenant self-service
Condomana
Per-owner document sharing, portal defect reports with a status the reporter can see, and tenant access granted only through the owning owner give a defensible separation of visibility — better than most. But no evidence of per-unit statements or arrears display, owner-facing voting or meeting papers in the portal, and above all no access log, which is the difference between granting disclosure and proving it.
Immoware24
Portal24 gives tenants and owners invited by email a per-user login to only the information released to them — statements, contracts, minutes, notice-board messages — with photo-capable defect reports whose status the reporter can follow, monthly HeizkostenV consumption information delivered per resident, and separate views for management, tenants and owners shown in the training material. We found no public information on an access log over what each owner has viewed or on arrears visibility per unit, so the disclosure duty is well served but not discharged in evidence.
Maintenance, defects & contractors
Condomana
Defect tracking open-to-done with photos and mobile offline capture, contractor assignment, recurring maintenance that raises its own tickets, and a forward-only timeline that makes the duty-of-care record tamper-evident — that last point I value, since it answers what the administrator knew and when. But warranty periods and statutory inspections (lift, fire, drinking water) with stored proof are entirely absent from the evidence, which caps it below the 8 anchor.
Immoware24
The ticket system runs a four-step workflow from intake to archiving, online defect forms accept photo uploads with a transparently viewable status, quotes can be requested from several contractors, compared and awarded inside the system, departments can keep separate ticket systems, and an AI answering machine opens tickets from calls. We found no public information on a recurring maintenance calendar, statutory inspection tracking with stored proof, or Gewährleistung periods per trade — the spine of a defensible operating record.
Documents, retention & handover
Condomana
Full-text search over a per-building, per-unit archive, retention periods actually stated (§ 257 HGB / § 147 AO, ten years for invoices; server logs deleted after three months), and a complete CSV export with migration import get it to the mid anchor. There is no evidence of version history, of an access log over the archive, or that the handover export covers the document archive and register rather than tabular data — and retention periods stated are not retention that executes.
Immoware24
Document management offers storage, tagging, finding and location-independent access, with AI classification and data extraction on incoming invoices plus custom filename rules, and settlement documents are checked and released to owners via the portal or post. We found no public information on version history, retention periods that execute for the archive, an access log, or a defined handover export a successor administrator could load — and the privacy notice's retention default of "until the purpose ceases" concerns the website, not the community's records; for people whose data sits here without ever choosing the vendor, that silence matters.
European sovereignty
Condomana
German contracting entity (nelo digitalagentur GmbH & Co KG, Amtsgericht Ulm) on named German infrastructure (Hetzner, Gunzenhausen), no third-country transfers except the named Buffer Inc. for social publishing, and — the answer I demand — AI text processing (defect reports, documents, portal inquiries) runs exclusively on EU servers under an Art. 28 AVV with no model training. It falls short of the top anchor because the AI Auftragsverarbeiter is engaged but never named, and ownership and subprocessor exposure remain unconfirmed by the pipeline.
Immoware24
The contracting entity is a German GmbH under German law with German liability insurance, and the security pages state all data is hosted exclusively in ISO-27001-certified data centres in Germany, with a GDPR data-processing agreement and an external data protection officer. However, we found no public information naming the hoster or a product subprocessor list; the privacy notice states that tools of companies seated in the USA and other third countries are used, with tracking data transferred to Microsoft servers in the USA, and we found no public information on where the AI document reader sends a community's invoices — a gap this buyer weighs heavily.
Pricing transparency
Condomana
€10 per unit per year plus VAT, annual billing, parking spaces at 2,50 €, workable examples (24 units = 240 €, 120 units in five buildings = 1.200 €), everything in one tier with no locked stages, AI included, unlimited users, no card and no auto-renewal — an administrator can compute the invoice.
Immoware24
The pricing pages describe a model — cost by management units, active users and optional add-on modules, booked function by function, a twelve-month minimum term with multi-year discounts, and prices stated exclusive of VAT — while also saying prices are tailored to individual requirements, and we found no public price figures anywhere in the captured pages. An administrator therefore cannot compute an annual cost from public information alone; the 30-day free trial is the only number made public.
Sovereignty, side by side
Dimension
Condomana
Immoware24
Legal entity
Incorporated in DE
Incorporated in DE
Ownership
Not determined
Not determined
Data residency
EU only
Not determined
Subprocessors
EU only
Not determined
Facts, side by side
Only facts both products carry under the same definition — anything else would not be a fair row.