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Eudonet CRM

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Eudonet · www.eudonet.com

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Eudonet CRM: AI-assisted analysis on whats-best.ai Eudonet CRM: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Eudonet CRM at a glance

Vendor
Eudonet
Headquarters
Not stated on the vendor’s pages as of 27 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 27 Oct 2026
Free plan
Not stated on the vendor’s pages as of 27 Oct 2026
Panel verdict
The AI panel rates Eudonet CRM 1/5, the mean of 6 judges. Eudonet is a SaaS platform for public-interest organizations — public sector, associations, foundations, higher education and alumni networks — and the weighted totals span 2.2 to 2.6 with no disagreement flagged. how scores are made
As of
Vendor pages captured 27 Oct 2026; evaluated by the panel 27 Oct 2026. all sources

Eudonet CRM alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Solo Seller

Weighted verdict

Runs their pipeline between customer calls and pays with their own card. Optimizes for a CRM that is set up in an afternoon, priced honestly at 1-5 seats, and never asks them to configure an object model. Rejects seat minimums and features held hostage in enterprise tiers.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Solo Seller

Panel median The Solo Seller This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Solo Seller
Contact & data model 1 of 5 1 of 5
Pipeline & forecasting 0.5 of 5 0.5 of 5
Automation & workflows 1.5 of 5 1.5 of 5
Integrations & API 2 of 5 2 of 5
European sovereignty 2 of 5 2 of 5
Import, export & exit 0.5 of 5 1 of 5

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Solo Seller

The published pages name a CRM solution with data centralization and per-contact meeting tracking, and that is the whole story on records — I found no public information on custom fields, companies, deals or deduplication. I cannot even see whether people and organizations relate to each other, and merge or dedupe tooling goes entirely undocumented. 1 4

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Solo Seller

The vendor's own module list covers marketing, events, community and billing, and I found no public information on deal pipelines, stages or forecasting on any captured page. Someone who lives in pipeline view between calls has literally nothing to evaluate here; this reads as a membership platform rather than a sales process. 1 2

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Solo Seller

Marketing journey automation, automated event communications and recurring process automation are all claimed, which sits at broadcast level rather than a workflow builder I could run myself — and I found no public information on triggers, branching or limits. The one automation shown in detail, the Outlook sync, "requires initial configuration by our technical teams", the opposite of set up in an afternoon. 1 4

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Solo Seller

Two-way appointment synchronisation with Outlook and Microsoft 365 runs in real time and the integrations page lists five categories from accounting to payments, but Outlook is the only named connection, it is custom-priced, and I found no public information on email sync or a documented API. "Custom mapping: together, we decide" tells me every connection is a project rather than a toggle. 3 4

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Solo Seller

Eudonet SAS is a French company under French law, the captured legal notice names Scaleway in Paris as the site's host, and the GDPR rights list covers access, erasure, limitation, opposition, portability and consent withdrawal — a genuinely European posture. But that notice covers the website: I found no public information on where the CRM's own data is processed, on a published data processing agreement, or on subprocessors. Good bones, missing paperwork. 2

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Solo Seller

The only portability signal anywhere is a legal-notice sentence about the right to portability and withdrawing consent — a GDPR mention, not a product feature. I found no public information on import tooling, export formats, or getting notes and history out intact, and undocumented exit is a real risk for an operator with no IT department. 2

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Solo Seller

Not one tier carries a number on the captured pages, and the single pricing-related fact says the Outlook integration "is available with customisation tailored to your organisational needs" — a quote request, not a price. I cannot compute any invoice at one seat or five from public information, and vendor-configured setup suggests onboarding involvement I would be paying for blindly. 1 4

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Questions about Eudonet CRM

Is Eudonet CRM European?

Not determined: the vendor’s pages as captured do not say where Eudonet CRM is based.

Where does Eudonet CRM store data?

Not stated on the vendor’s pages as of 27 Oct 2026.

Does Eudonet CRM have a free plan?

Not stated on the vendor’s pages as of 27 Oct 2026.

What are the best alternatives to Eudonet CRM?

As of 27 Oct 2026, the panel rates Bitrix24 (3/5), Pipeliner CRM (3/5) and HubSpot Sales Hub (3/5) highest among the other 52 CRM products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is OnePageCRM (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Eudonet CRM alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (4)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor page www.eudonet.com Checked 27 Oct 2026 Details →
  2. 2 Legal notice — found from the homepage www.eudonet.com Checked 27 Oct 2026 Details →
  3. 3 Integrations & API — found from sitemap www.eudonet.com Checked 27 Oct 2026 Details →
  4. 4 Integrations & API — found from sitemap www.eudonet.com Checked 27 Oct 2026 Details →