AI Meeting Assistants & Notetakers

Fireflies.ai

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Fireflies.AI Corp. · fireflies.ai

An AI-assisted analysis of public evidence — not a hands-on test.

Every score, rationale and verdict on this page is AI-generated. Every claim cites the source it was read from. Nothing here is a human star review — and no score can be bought. How scores are made →

Method and versions

The Management Consultant v1.0 · The Sales Team Lead v1.0 · The Works Council Chair v1.0 · The Data Protection Officer v1.0 · The IT Lead v1.0 · The Skeptic v1.0 · rubric v1 · evaluated 6 Nov 2026

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Link to this page

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<a href="https://whats-best.ai/software/meeting-assistants/fireflies"><img src="https://whats-best.ai/badge/meeting-assistants/fireflies.svg" alt="Fireflies.ai: AI-assisted analysis on whats-best.ai" height="66"></a>

Markdown

[![Fireflies.ai: AI-assisted analysis on whats-best.ai](https://whats-best.ai/badge/meeting-assistants/fireflies.svg)](https://whats-best.ai/software/meeting-assistants/fireflies)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Fireflies.ai at a glance

Vendor: Fireflies.AI Corp.
Headquarters: Not stated on the vendor’s pages as of 5 Nov 2026
Data hosting: Not stated on the vendor’s pages as of 5 Nov 2026
Free plan: Not stated on the vendor’s pages as of 5 Nov 2026
Panel verdict: The AI panel rates Fireflies.ai 3/5, the mean of 6 judges. Fireflies.ai is an AI meeting notetaker that records, transcribes and summarises meetings. how scores are made
As of: Vendor pages captured 5 Nov 2026; evaluated by the panel 6 Nov 2026. all sources

Fireflies.ai alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Sales Team Lead

Weighted verdict

Leads eight account executives at a software vendor for the German Mittelstand. Discovery calls run on Teams and Zoom, and the CRM is only as good as the notes someone found time to type. Does not want a coaching platform that scores the team: wants the call summary, next steps and the fields that matter written into HubSpot after every call, a follow-up email draft, and prospects told politely that the call is recorded.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Sales Team Lead

Panel median The Sales Team Lead This judge’s scores over the panel median. Each label opens its reasoning below.

Scores per criterion, in stars out of 5
Criterion	Panel median	The Sales Team Lead
Recording, transcription & languages	3.5 of 5	3.5 of 5
Summaries, action items & meeting knowledge	3.5 of 5	3.5 of 5
Integrations, API & workflow	4 of 5	3.5 of 5
Consent, participant rights & works council	3 of 5	3 of 5
Retention, AI training & administration	4 of 5	3.5 of 5
European sovereignty	2 of 5	2 of 5
Pricing transparency	2 of 5	2 of 5

Recording, transcription & languages

How this is scored

How the conversation gets in and how faithfully it is written down: a bot that joins Zoom, Microsoft Teams, Google Meet and Webex, botless capture from a desktop or mobile app, in-person meetings and phone calls, file upload, live transcription, speaker identification and names, the languages supported with German stated, meetings that switch language, custom vocabulary for names and jargon, timestamps linked to the recording, and editing of the transcript.

0 — Does not record or transcribe meetings; a note template or agenda tool without capture.

3 — A bot that joins one or two conferencing tools and produces a transcript; languages, speaker names, in-person capture and accuracy are basic or not described.

5 — A bot for Zoom, Teams and Google Meet, a desktop or mobile app for in-person meetings, file upload, speaker identification, German among the supported languages, timestamps linked to the recording, and an editable transcript.

8 — Botless capture documented next to the bot, Webex and phone or dialer calls, live transcription, mixed-language meetings handled, custom vocabulary, speaker names learned across meetings, and the transcription engine or its accuracy per language stated.

10 — Capture a regulated team relies on: every channel above with accuracy published per language and method, dialects and specialist vocabulary documented, on-device or customer-hosted transcription as an option, and how errors are corrected and fed back stated.

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The Sales Team Lead

Both a bot and a botless Take Notes mode are documented, covering Zoom, Teams, Google Meet and Webex, phone and dialer calls, WhatsApp and FaceTime, with file upload, live transcripts, editable transcripts and 100+ languages including a beta mode for mixed-language meetings. The captured pages state a single 95% accuracy figure rather than accuracy per language, and we found no public information on custom vocabulary or explicitly named German transcription — the examples given are English, Spanish and French. 14 13 1 16 9 11

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Summaries, action items & meeting knowledge

How this is scored

What the tool makes of the transcript: summaries and minutes by meeting type with editable templates, decisions and action items with owners and due dates, summaries in the meeting's language or a chosen one, follow-up emails, clips and highlights, search across all meetings, questions answered over the archive with citations back to the transcript passage, shared team folders or channels, and the minutes exported to Word, PDF or a wiki.

0 — No summaries of any kind; only the raw transcript or recording.

3 — One generic summary per meeting; templates, action items, search across meetings and citations are basic or not described.

5 — Summaries with templates per meeting type, action items and decisions extracted, the summary language selectable with German available, search across meetings, questions answered over one or several meetings, and sharing or export of the minutes.

8 — Custom templates per team, action items with owners pushed to task tools, answers that cite and link the transcript passage they rest on, topic or keyword tracking across meetings, team libraries with permissions, and the AI models used for summaries named.

10 — Meeting knowledge a company can audit: every generated statement traceable to its source passage, hallucination handling and human review documented, summary quality by language stated, and the archive queryable through an API or MCP server with the same permissions as in the app.

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The Sales Team Lead

Custom summary templates per team, rules that apply a template by meeting title, host or type, action items, soundbites, time-stamped comments, search across meetings and topic trackers are all documented, with notes pushed to task tools and CRMs through Zapier and webhooks. We found no public information on action items carrying owners and due dates, on answers that cite the transcript passage they rest on, or on minutes exported to Word, PDF or a wiki; the language model provider appears only in the trust center. 15 1 2 7 17 9

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Integrations, API & workflow

How this is scored

How the notes reach the place where work happens: calendar connection with rules for which meetings are recorded, CRM fields filled from the call (HubSpot, Salesforce, Pipedrive, Microsoft Dynamics), project and task tools, Slack and Microsoft Teams channels, Notion, Confluence and SharePoint, Zapier, Make or n8n, a documented REST API and webhooks, an MCP server for AI assistants, and browser extensions and native apps.

0 — No integrations and no export; the notes stay in the app.

3 — A calendar connection and an email or Slack summary; CRM, API and task tools are basic or not described.

5 — Google and Microsoft calendars, a native CRM integration (HubSpot or Salesforce), Slack or Teams, a task or wiki tool, Zapier or Make, and a documented API or webhooks.

8 — CRM field mapping per meeting type, several CRMs including Microsoft Dynamics or Pipedrive, a full REST API with webhooks and reference documentation, an MCP server, SharePoint or Confluence export, and recording rules per calendar or meeting type.

10 — An integration layer a company builds on: every object reachable by API with rate limits and versioning stated, granular OAuth scopes, data residency kept across integrations, and the integrations administered centrally with logs.

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The Sales Team Lead

HubSpot, Salesforce, Pipedrive and Microsoft Dynamics 365 are among a long list of native CRM integrations with notes and call logs auto-filled, Slack and task tools are covered, and there is a documented GraphQL API with per-plan rate limits, signed webhooks, Zapier, a realtime API and an MCP server. We found no public information on CRM field mapping per meeting type or export to SharePoint or Confluence — the fine-grained HubSpot field control my team would rely on is not shown at that level. 18 2 7 4 17 5

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Consent, participant rights & works council

How this is scored

Whether every person in the meeting knows and can decide, and whether the tool can be introduced under German co-determination: a recording notice to all participants including external guests, consent or opt-out before the recording starts, a visible bot or a stated notice for botless capture, rules for when the assistant joins automatically, stopping and deleting a recording on request, per-person analytics (talk time, sentiment, engagement scores) off by default or switchable per organisation, material or a template for a works agreement (Betriebsvereinbarung, § 87 (1) no. 6 BetrVG), and support for a data protection impact assessment.

0 — Built to record people without their knowledge, or sells covert recording or individual performance scoring as a feature.

3 — A general privacy statement and a bot that appears in the participant list; notices to guests, opt-out, per-person analytics and works councils are basic or not described.

5 — A recording notice to participants by chat message, email or the bot's name, a way for a participant to stop the recording or opt out, admin rules for when the assistant joins, recordings deletable on request, and per-person analytics described with how to switch them off.

8 — Consent collected before recording starts for external participants, per-person analytics off by default or switchable per organisation, botless capture with its notice method documented, a works-council information pack or works-agreement template published, DPIA support, and the EU AI Act classification stated.

10 — Co-determination built into the product: every analytic and its granularity documented for the works council, consent and opt-out logged per participant, configuration changes logged, minimum group sizes for any team statistics, and references of works-council-approved rollouts published.

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The Sales Team Lead

Opt-in approval from every participant on Google Meet, Zoom and Teams, a decline link emailed an hour before the meeting, pause and leave commands, three botless notification signals on by default, and deletion on participant request are all documented — stronger consent machinery than I expected. We found no public information on per-person analytics such as talk time and sentiment being off by default or switchable per organisation, on a works-agreement template or works-council material, on DPIA support, or on an EU AI Act classification, which is exactly what a German works council will ask my customers for. 19 20 14 7

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Retention, AI training & administration

How this is scored

What the employer can govern: retention periods and automatic deletion of recordings, transcripts and summaries, whether audio and video can be discarded after transcription, sharing defaults and link permissions, customer content excluded from model training by contract, the AI and transcription providers named with their region and their own retention, encryption, single sign-on (SAML), SCIM, roles and workspaces, admin policies on auto-recording and sharing, audit logs, export of the whole archive, and security certifications such as ISO 27001 and SOC 2.

0 — No administration and no deletion; every user decides alone and recordings are kept indefinitely.

3 — Users can delete their own recordings and a security page exists; retention policies, model training, SSO and audit logs are basic or not described.

5 — Retention settings per workspace, customer content excluded from model training, team workspaces with roles, single sign-on, admin control over sharing and auto-recording, encryption at rest and in transit, and ISO 27001 or SOC 2 stated.

8 — Automatic deletion by policy with audio discardable after transcription, the AI and transcription subprocessors named with region and zero retention, SAML with SCIM, granular roles, audit logs, legal hold or export of the full archive, and certifications with their scope published.

10 — Governance an auditor accepts: every retention, sharing and recording policy enforceable centrally and logged, models run on the vendor's own or the customer's infrastructure as an option, audit logs exportable to a SIEM, and the deletion of every copy, including at subprocessors, documented.

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The Sales Team Lead

Enterprise brings custom data retention, SSO with SCIM, audit logs via API, a super admin role, private storage and a rules engine; customer content is excluded from model training by default and contractually from vendor training, encryption is AES-256 at rest with TLS in transit, and SOC 2 Type II and ISO 42001 are stated with subprocessors named with their locations. We found no public information on legal hold, on the scope of the certifications, or on a policy to discard audio after transcription, and export is per-meeting download plus API rather than a documented whole-archive export. 7 8 9 11 1

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where recordings, transcripts, summaries, voice profiles and account data are stored and processed, which language model and transcription providers read them and where, and who the other subprocessors are (hosting, email, support, analytics and payment tools). Independently sourced by the sovereignty pipeline. A conferencing platform outside Europe that the customer already uses is part of the meeting, not counted against the notetaker; where the notetaker stores and processes the conversation is.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy and a data processing agreement exist, but hosting location is unstated or non-EU and the subprocessors are not listed.

5 — EU hosting available and an EU contracting entity or EU representative, but parts of the chain (language models, transcription, email, support, payment) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors including the AI providers listed with their locations, a data processing agreement published, and security certifications (ISO 27001, SOC 2) stated.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, with transcription and language models run in Europe by European operators, data export and deletion documented, and certifications published with their scope rather than implied.

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The Sales Team Lead

The contracting entity is Fireflies.ai Corp. of Miami, Florida, the privacy policy states processing on servers in the United States and other countries, and the named subprocessors — OpenAI for the language model, Assembly.ai for transcription, Google Cloud Platform and MongoDB Atlas — are all listed as US. A self-service GDPR data processing agreement and the EU-US Data Privacy Framework are published, but we found no public information on EU hosting or a European entity, only a vague preferred-location choice for private storage on Enterprise. 11 9 12 22

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual cost from public pages alone: price per seat and tier, what counts as a seat (every invited user, only recording users), transcription minutes or credits included, storage limits, which features (CRM integrations, API access, SSO, custom retention, EU hosting, AI credits) cost extra, the free tier and its limits, monthly versus annual billing, minimum seats and VAT.

0 — No public prices at all; every customer is a sales call.

3 — A starting price or a free tier exists, but how cost scales with seats, minutes or features is unclear.

5 — Tiers are public with their seat price and main inclusions, but at least one commonly needed piece (SSO, CRM integration, API, custom retention, EU hosting, minute or credit limits) is unpriced or "on request".

8 — Every tier priced publicly with its scaling rule (seats, minutes, credits, storage), add-ons priced, what counts as a seat stated, overage handling stated, minimum term and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given team size and meeting volume, with every add-on, overage and support fee and the cancellation and data-return terms published.

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The Sales Team Lead

The free tier's limits (unlimited transcription, 400 minutes of storage per team, 20 AI credits) and each tier's inclusions, recording limits and AI credits are public, with "Save up to 44% with annual billing" stated and the first custom summary template free while further ones consume AI credits. The captured pages contain no per-seat price at all, and we found no public information on what counts as a seat, VAT treatment, minimum terms or the price of add-ons beyond the bot-name customisation — I cannot compute the annual cost for my eight-person team from what was captured. 7 15 17

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European sovereignty — proven facts

0 of 6 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Legal entity	Not determined	—	uncited Report an error
Hosting location	Not determined ⚠ unverified	—	uncited Report an error
Hosting options	Not determined ⚠ unverified	—	uncited Report an error
Open source	Not determined	—	uncited Report an error
Data processing agreement	Not determined ⚠ unverified	—	uncited Report an error
Transfer impact assessment	Not determined	—	uncited Report an error

Questions about Fireflies.ai

Is Fireflies.ai European?

No. whats-best.ai classifies Fireflies.ai as Rest of world.

Where does Fireflies.ai store data?

Not stated on the vendor’s pages as of 5 Nov 2026.

Does Fireflies.ai have a free plan?

Not stated on the vendor’s pages as of 5 Nov 2026.

What are the best alternatives to Fireflies.ai?

As of 6 Nov 2026, the panel rates MeetGeek (3.5/5), Noota (3.5/5) and Jamie (3.5/5) highest among the other 14 AI Meeting Assistants & Notetakers products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is MeetGeek (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Fireflies.ai alternatives.

Where this could be wrong

Evidence ages. The oldest capture behind this page is from 5 Nov 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
Weak sourcing — Hosting location, Hosting options, Data processing agreement. Not confirmed on the vendor’s own pages as captured.
AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

17 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
14 legal facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
12 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
11 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
2 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
3 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us

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Sources (22)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

1 Vendor homepage fireflies.ai Checked 5 Nov 2026 Details →
2 Features page fireflies.ai Checked 5 Nov 2026 Details →
3 Integrations page fireflies.ai Checked 5 Nov 2026 Details →
4 API overview fireflies.ai Checked 5 Nov 2026 Details →
5 API documentation docs.fireflies.ai Checked 5 Nov 2026 Details →
6 Features page (enterprise) fireflies.ai Checked 5 Nov 2026 Details →
7 Pricing page fireflies.ai Checked 5 Nov 2026 Details →
8 Security / trust page fireflies.ai Checked 5 Nov 2026 Details →
9 Trust center trust.fireflies.ai Checked 5 Nov 2026 Details →
10 Terms of service fireflies.ai Checked 5 Nov 2026 Details →
11 Privacy policy fireflies.ai Checked 5 Nov 2026 Details →
12 Data processing agreement (dpa) fireflies.ai Checked 5 Nov 2026 Details →
13 Recording, transcription & languages — found from sitemap guide.fireflies.ai Checked 5 Nov 2026 Details →
14 Recording, transcription & languages — found from sitemap guide.fireflies.ai Checked 5 Nov 2026 Details →
15 Summaries, action items & meeting knowledge — found from sitemap guide.fireflies.ai Checked 5 Nov 2026 Details →
16 Summaries, action items & meeting knowledge — found from sitemap guide.fireflies.ai Checked 5 Nov 2026 Details →
17 Integrations, API & workflow — found from sitemap docs.fireflies.ai Checked 5 Nov 2026 Details →
18 Integrations, API & workflow — found from sitemap fireflies.ai Checked 5 Nov 2026 Details →
19 Consent, participant rights & works council — found from sitemap guide.fireflies.ai Checked 5 Nov 2026 Details →
20 Consent, participant rights & works council — found from sitemap guide.fireflies.ai Checked 5 Nov 2026 Details →
21 Retention, AI training & administration — found from sitemap fireflies.ai Checked 5 Nov 2026 Details →
22 Retention, AI training & administration — found from sitemap fireflies.ai Checked 5 Nov 2026 Details →