Recording, transcription & languages
How this is scored
How the conversation gets in and how faithfully it is written down: a bot that joins Zoom, Microsoft Teams, Google Meet and Webex, botless capture from a desktop or mobile app, in-person meetings and phone calls, file upload, live transcription, speaker identification and names, the languages supported with German stated, meetings that switch language, custom vocabulary for names and jargon, timestamps linked to the recording, and editing of the transcript.
0 — Does not record or transcribe meetings; a note template or agenda tool without capture.
3 — A bot that joins one or two conferencing tools and produces a transcript; languages, speaker names, in-person capture and accuracy are basic or not described.
5 — A bot for Zoom, Teams and Google Meet, a desktop or mobile app for in-person meetings, file upload, speaker identification, German among the supported languages, timestamps linked to the recording, and an editable transcript.
8 — Botless capture documented next to the bot, Webex and phone or dialer calls, live transcription, mixed-language meetings handled, custom vocabulary, speaker names learned across meetings, and the transcription engine or its accuracy per language stated.
10 — Capture a regulated team relies on: every channel above with accuracy published per language and method, dialects and specialist vocabulary documented, on-device or customer-hosted transcription as an option, and how errors are corrected and fed back stated.
The IT Lead
Capture covers everything my users touch: Teams, Meet, Zoom and Webex plus eleven telephony sources, an iOS/Android app for in-person meetings needing no room hardware, file upload, live captioning in the dashboard, diarization with speaker naming, and a company dictionary for our jargon, with the speech-to-text engines named (Gladia, ElevenLabs, Azure Speech). We found no public information on accuracy per language, mixed-language meetings, or editing of the transcript, so I stop short of the top band. 1 2 3 6 9 10 11