Recording, transcription & languages
How this is scored
How the conversation gets in and how faithfully it is written down: a bot that joins Zoom, Microsoft Teams, Google Meet and Webex, botless capture from a desktop or mobile app, in-person meetings and phone calls, file upload, live transcription, speaker identification and names, the languages supported with German stated, meetings that switch language, custom vocabulary for names and jargon, timestamps linked to the recording, and editing of the transcript.
0 — Does not record or transcribe meetings; a note template or agenda tool without capture.
3 — A bot that joins one or two conferencing tools and produces a transcript; languages, speaker names, in-person capture and accuracy are basic or not described.
5 — A bot for Zoom, Teams and Google Meet, a desktop or mobile app for in-person meetings, file upload, speaker identification, German among the supported languages, timestamps linked to the recording, and an editable transcript.
8 — Botless capture documented next to the bot, Webex and phone or dialer calls, live transcription, mixed-language meetings handled, custom vocabulary, speaker names learned across meetings, and the transcription engine or its accuracy per language stated.
10 — Capture a regulated team relies on: every channel above with accuracy published per language and method, dialects and specialist vocabulary documented, on-device or customer-hosted transcription as an option, and how errors are corrected and fed back stated.
The Data Protection Officer
Bots and bot-free capture are both documented, covering Zoom, Google Meet, Teams and Webex, phone calls, in-person meetings via the desktop and mobile apps, and file upload of MP3 and MP4, with timestamps, speaker detection and over thirty languages stated. The homepage claims auto-detection of over a hundred languages while other pages state thirty-plus, so the captured pages give different figures for language coverage. I found no public information on live transcription, custom vocabulary, per-language accuracy, or which engine transcribes the audio — the last point I would need named before the first recording in my house. 1 2 7 14 15