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Project Management & Collaboration

Todoist

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 2 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Doist Inc. · www.todoist.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Bootstrapper

Weighted verdict

Pays with their own card. Optimizes for price/value at 3 seats and at 30, a usable free tier, and a price page that answers instead of qualifying. Rejects hidden seat minimums and "contact sales".

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Bootstrapper

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

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The Bootstrapper

A team workspace separate from personal projects, team projects up to 500 with 250 people each and 1,000 members and guests, admin versus user roles, and an organization-level switch to allow or restrict sharing with clients and vendors — that is real multi-person structure, with comments on tasks and projects on top. I found no public information on task dependencies, workload or capacity views, or a shared timeline, so planning depth stops short of first-class. 1 2 4 5

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Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

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The Bootstrapper

Reporting is an activity log that aggregates across all workspaces with filters for project, person, event type and date range plus presets like completed tasks — genuinely useful for progress questions. But the only export is a markdown file of whatever activity happens to be loaded on the page, the Beginner plan caps history at seven days, and I found no public information on time, budget or utilization reporting. 2 7

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Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

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The Bootstrapper

90+ integrations spanning calendars, messaging, time tracking and even AI agents, thousands more via automation partners, and a documented developer API with token management and a review path for community-built integrations. I found no public information on webhooks or a guided import path from competing tools, which is what keeps this short of the top band. 2 9 10

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Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

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The Bootstrapper

Signup is self-serve with no card in sight: Beginner is 0€ and Business says "Create a team for free", and first value needs no premature configuration — natural-language capture, 50+ templates, a dedicated onboarding template, and setup templates available on every plan and platform. I found no public information on importers that would pull existing work in on day one. 1 2 11 12

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European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

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The Bootstrapper

The entity is a Delaware company, the privacy policy states information "will be processed by our employees and service providers in the U.S." with no EU region option, and named U.S. subprocessors (Zendesk, SendGrid, Mailgun, MailChimp) sit alongside AWS hosting of all user data. The GDPR paperwork is real — Standard Contractual Clauses, an EU representative, listed data-subject rights — but the data itself stays in the U.S., which is compliance over residency. 3 4

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Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

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The Bootstrapper

The help center is current, with articles updated within weeks of capture, a status dashboard, four short courses for teams, webinars, a ticket channel and a customer-service award nomination. Support is ticket-only with no phone, and I found no public information on chat support, response-time commitments, or how support differs between free and paid plans. 8 13 14

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Pricing transparency

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

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The Bootstrapper

This page answers before it qualifies: Beginner at 0€, Pro at "5€ per user/month, 60€ billed yearly", Business at "8€ plus local tax per user/month, 96€ billed yearly", with plan limits like 5 personal projects and 500 team projects spelled out, per-user pricing, and no enterprise tier on the page. Two small deductions: no monthly-billing price appears next to the "Save 20%" yearly note, and the Pro line states no tax treatment while Business does. 2

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European sovereignty — proven facts

2 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 3 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (14)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.todoist.com Checked 16 Sep 2026 Details →
  2. 2 Vendor pricing page www.todoist.com Checked 16 Sep 2026 Details →
  3. 3 Privacy policy www.todoist.com Checked 16 Sep 2026 Details →
  4. 4 Security page www.todoist.com Checked 16 Sep 2026 Details →
  5. 5 Collaboration depth — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  6. 6 Collaboration depth — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  7. 7 Reporting — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  8. 8 Reporting — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  9. 9 Integrations — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  10. 10 Integrations — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  11. 11 Onboarding effort — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  12. 12 Onboarding effort — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  13. 13 Support & documentation — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →
  14. 14 Support & documentation — found from sitemap www.todoist.com Checked 1 Oct 2026 Details →