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Property & WEG Management

DOMUS

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by DOMUS Software AG · www.domus-software.de

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Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Has read many pages claiming "WEG-konform" and wants the feature that makes it true — the post-2021 settlement form, the maintained Beschluss-Sammlung, the majority arithmetic. Also reads for the per-unit minimum, the setup fee, and what it costs a community to leave with its own records.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Wirtschaftsplan, Jahresabrechnung & Rücklage

How this is scored

The statutory financial cycle: business plan, annual settlement in the form the law and the BGH require, distribution keys, and the separate handling of reserve funds held in trust for the community.

0 — General bookkeeping only; no Wirtschaftsplan, no Jahresabrechnung, no distribution keys, reserves treated as ordinary balances.

3 — Templates that help a human produce the documents, with distribution keys entered by hand and no separation of the Rücklage.

5 — Wirtschaftsplan and Jahresabrechnung generated from the ledger with configurable distribution keys (MEA, units, consumption), and reserves booked separately.

8 — Settlement in the post-2021 BGH form with the Abrechnungsspitze shown separately, Vermögensbericht produced, heating-cost apportionment per HeizkostenV integrated, owner-change apportionment mid-year handled, and Hausgeld arrears tracked with dunning.

10 — The whole financial year is discharged inside the system: multi-community bookkeeping with strict per-WEG separation, trust accounting for reserves with its own reporting, settlement documents an accountant would sign, and the arithmetic auditable back to individual postings.

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The Skeptic

The captured material shows page titles for booking a Wirtschaftsplan and producing the Hausgeldabrechnung "WEG 2.0", but confirms nothing inside them: we found no public information on the Abrechnungsspitze, distribution keys, heating-cost apportionment or how the Rücklage is booked. A title is not a settlement form. 4 5

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Eigentümerversammlung & Beschluss-Sammlung

How this is scored

Convening, running and recording the owners' meeting — including the resolution register the law requires the administrator to maintain, and the majority arithmetic that decides whether a resolution stands.

0 — No meeting support; invitations and minutes are written elsewhere and the Beschluss-Sammlung is a document somewhere.

3 — Invitation templates and a place to store minutes, but no agenda structure, no voting support and no maintained resolution register.

5 — Agenda-driven invitations respecting the notice period, attendance and proxy recording, voting with the common majority types, and a Beschluss-Sammlung kept as a numbered register.

8 — Quorum and majority computed per resolution type including MEA-weighted and qualified majorities, proxies and voting restrictions handled, minutes generated from the recorded votes, and the register maintained continuously with amendment and invalidation notes as § 24 (7) requires.

10 — The meeting is conducted in the system: hybrid or written circulation procedures supported with their own legal rules, contested resolutions flagged within the challenge period, the register complete and exportable as evidence, and every entry traceable to the meeting that produced it.

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The Skeptic

Pages advertise an Abstimmungsmodul for online owners' meetings and new assembly functions — more than invitation templates if true — yet nothing captured covers convening periods, proxies, majority arithmetic or the Beschluss-Sammlung as a numbered, maintained register. I credit the topic, not the feature. 6 7

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Owner & tenant self-service

How this is scored

How an owner exercises their right to see the records, and how much routine correspondence the portal removes: statements, documents, meeting papers, defect reporting.

0 — No portal; every request is answered by email or post.

3 — A document download area with no per-owner scoping — everyone sees the same folder, or access is by emailed link.

5 — Per-owner login showing their own statements, documents and meeting papers, with a defect or request form that reaches the administrator.

8 — Owners and tenants scoped separately with correct visibility, meeting papers and voting available in the portal, defect reports with status visible to the reporter, and consumption or arrears shown per unit.

10 — The portal discharges the disclosure duty: every record an owner is entitled to see available on demand with an access log, tenant and owner views strictly separated, notifications for statutory deadlines, and enough self-service that routine correspondence largely disappears.

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The Skeptic

The only signal is a page title about placing documents online in the homecase portal; we found no public information on per-owner logins, owners seeing their own statements, meeting papers in the portal or a defect form with visible status. That is thin for a portal claim. 11

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Maintenance, defects & contractors

How this is scored

The building side: defect intake and tracking, recurring maintenance obligations, contractor assignment, and the evidence trail when something goes wrong.

0 — Defects arrive by phone and live in a notebook; no maintenance schedule.

3 — A ticket or note list per property, contractors contacted outside the system, no recurring maintenance calendar.

5 — Defect records per unit or property with status and photos, contractor assignment with a work order, and a recurring maintenance schedule with reminders.

8 — Warranty and Gewährleistung periods tracked against the responsible trade, statutory inspections (lift, heating, fire safety, drinking-water) scheduled with proof of completion stored, quotes and invoices linked to the defect, and cost allocated to the correct account.

10 — A defensible operating record: every obligation, inspection and defect with its evidence and dates, contractor performance visible, budget consumption against the Wirtschaftsplan tracked live, and a history that answers the question of what the administrator knew and when.

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The Skeptic

Pages on a ServiceCase maintenance portal and a communication platform with trades and service providers suggest contractors are reached inside the system; nothing captured describes defect records with status and photos, recurring maintenance schedules or stored proof of statutory inspections. A promising pair of titles is not an operating record. 8 9

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Documents, retention & handover

How this is scored

The archive and the exit. A Verwalter's appointment is finite by law, and the records belong to the community — so handover is a statutory event, not a support ticket.

0 — Documents live on a shared drive; no retention rules, and handover means copying folders.

3 — Central document storage per property with folders and upload, but no versioning, no retention policy and no defined handover export.

5 — Structured document management per property and unit with search, retention periods stated, and a documented export of a community's records.

8 — Full-text search across the archive, version history, documents linked to the resolutions and settlements that reference them, and a complete handover package (ledger, register, documents, master data) in open formats.

10 — Handover is a first-class feature rather than an obstacle: a complete, structured export a successor administrator can actually load, retention executed per statutory period, an access log over the archive, and no commercial friction placed in the way of a community leaving.

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The Skeptic

A page on reports and data exports exists and documents appear to be placed online via homecase, but we found no public information on version history, retention periods or a complete handover package with ledger and register. Export as a title is not handover as a feature. 10 11

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European sovereignty

How this is scored

Where the community's financial and personal records live, who the contracting entity is, and which subprocessors touch them. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting unstated or non-EU, subprocessors unnamed.

3 — EU hosting offered as an option while the contracting entity is non-EU, or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but parts of the chain — document OCR, AI features, support tooling — are non-EU without an explained safeguard.

8 — German or EU hosting on named infrastructure, EU contracting entity, complete subprocessor list published, any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor European, certification published, and an export that keeps the community compliant for the full retention period after the appointment ends.

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The Skeptic

The contracting entity is a German AG registered at Munich, and the privacy policy names adequacy decisions and EU standard contractual clauses for any third-country transfer plus self-hosted analytics; we found no public information on where the software's data is hosted or which subprocessors are involved. An EU entity with an unnamed processing chain earns the middle of the scale, no more. 2 3

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether an administrator can compute the real annual cost for the units under management — including modules, per-community fees and setup — from public pages alone.

0 — No public prices at all; every quote is a sales conversation.

3 — A per-unit or per-community headline exists, but modules, minimum terms, setup or migration fees are unstated.

5 — Per-unit or per-community prices public with billing period stated, but at least one commonly needed piece (portal, accounting module, document storage) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-unit maths, minimum term, setup and migration costs and VAT treatment stated; only genuinely custom enterprise work lacks a number.

10 — Complete price computability: annual invoice derivable for a given number of units and communities including every module, with no per-seat surprises and any exit or export fee stated outright.

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The Skeptic

The only purchasing evidence is an offer-request form preceded by a product configurator and a partner shop run by TSA Solution GmbH; we found no public information on per-unit prices, minimum terms, setup or migration fees, or VAT treatment. A configurator that ends in a Beratungsgespräch is a sales conversation, not a computable annual cost. 3

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined ⚠ unverified — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.domus-software.de Checked 15 Sep 2026 Details →
  2. 2 Imprint www.domus-software.de Checked 15 Sep 2026 Details →
  3. 3 Privacy policy www.domus-software.de Checked 15 Sep 2026 Details →
  4. 4 Wirtschaftsplan, Jahresabrechnung & Rücklage — found from sitemap www.domus-software.de Checked 1 Oct 2026 Details →
  5. 5 Wirtschaftsplan, Jahresabrechnung & Rücklage — found from sitemap www.domus-software.de Checked 1 Oct 2026 Details →
  6. 6 Eigentümerversammlung & Beschluss-Sammlung — found from sitemap www.domus-software.de Checked 1 Oct 2026 Details →
  7. 7 Eigentümerversammlung & Beschluss-Sammlung — found from sitemap www.domus-software.de Checked 1 Oct 2026 Details →
  8. 8 Maintenance, defects & contractors — found from sitemap www.domus-software.de Checked 1 Oct 2026 Details →
  9. 9 Maintenance, defects & contractors — found from sitemap www.domus-software.de Checked 1 Oct 2026 Details →
  10. 10 Documents, retention & handover — found from sitemap www.domus-software.de Checked 1 Oct 2026 Details →
  11. 11 Documents, retention & handover — found from sitemap www.domus-software.de Checked 1 Oct 2026 Details →