Supply Chain & Logistics
Katana
EU-Made Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 4 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Katana Technologies OÜ · katanamrp.com
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Katana at a glance
- Vendor
- Katana Technologies OÜ
- Headquarters
- Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan
- Yes, per the vendor’s own page source, captured 26 Oct 2026
- Panel verdict
- The AI panel rates Katana 3/5, the mean of 6 judges. Katana, from Katana Technologies OÜ in Estonia, is inventory, warehouse and production management for small manufacturers and brands. how scores are made
- As of
- Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Katana, from Katana Technologies OÜ in Estonia, is inventory, warehouse and production management for small manufacturers and brands. It scored 7 to 8 on inventory control for real-time movement tracking, FIFO batches with expired lots barred from picks, serial numbers with adjustment history, and reorder quantities computed from stock, forecast demand, safety stock and MOQ. Integration and automation scored 6 to 7 for connectors to Shopify, Amazon, WooCommerce, BigCommerce, eBay, QuickBooks and Xero, plus an open API. The weakest area is freight and transport at 0 to 2: sales orders can store shipping addresses and tracking numbers, but we found no public information on pallet or truckload booking or documents such as CMR. Shipping and returns scored 4 to 5, with parcels going out through Shippo, ShipStation or the e-commerce platform. Scores sit within one point on every criterion except freight; no substantive disagreements were computed, and weighted totals ran 5.0 to 6.0. The captured pages give different statements on where data lives: EU hosting in the privacy policy, United States and other jurisdictions in the terms.
Speaks for it
- Inventory control scored 7 to 8 on real-time movements, FIFO batches gated by expiry dates, and serial numbers with recorded adjustment history.
- Integration and automation scored 6 to 7 on named connectors — Shopify, Amazon, WooCommerce, BigCommerce, eBay, QuickBooks, Xero — plus an open API with keys and webhooks.
- Returns are handled in-product, tied to the original sales order with item-level reasons, Shopify return sync and automatic QuickBooks Online credit notes.
- The free plan is fully specified at $0 with no card required, up to 30 SKUs, unlimited users and API access, and Core is advertised starting at $299 per month.
- A completed SOC 2 Type II audit, an Article 28 processing contract in the terms, and deletion of closed-account contents within 3 months are stated on the pages.
Held against it
- Freight and transport scored 0 to 2, the lowest band recorded; we found no public information on pallet or truckload booking, freight quotes, CMR documents or CO2 reporting.
- Shipping and returns scored 4 to 5; parcels go out through Shippo, ShipStation or the e-commerce platform, and we found no public information on in-product label creation, carrier rules or customs documents.
- Pricing transparency scored 4 to 5; per-sales-order usage fees on an exponential decay pricing model and the per-location fee are referenced without figures, and Advantage is custom-priced, so a year's cost cannot be computed from the captured pages.
- We found no public information on stocktaking, a stated inventory valuation method, batch or wave picking, putaway suggestions, or pick and error rates per shift.
- The captured pages give different statements on where systems sit — EU hosting in the privacy policy, the United States and other jurisdictions allowed in the terms — and the subprocessor list is provided only on request.
Best for
- You run a small manufacturer or multi-channel brand and need batch, lot, expiry and serial traceability on real-time stock.
- You sell through Shopify, Amazon or WooCommerce and want orders, stock and returns synced with QuickBooks or Xero.
- You want to start on a small catalog — the free plan covers up to 30 SKUs with unlimited users and API access, no card required.
- Your parcels already ship through your e-commerce platform or ShipStation, so stock accuracy and in-product returns matter more to you than label printing.
Avoid if
- You book pallets, groupage or truckloads and need freight quotes, CMR or delivery documents — we found no public information on these.
- You need label creation, carrier selection rules or customs documents inside the product rather than through Shippo, ShipStation or your e-commerce platform.
- You must compute a full year's cost before committing — the per-order usage fee, the per-location fee and Advantage pricing appear without figures on the captured pages.
- You need EU-only processing you can verify end to end — the terms allow systems and providers in the United States and other jurisdictions, and the subprocessor list is provided only on request.
The scores
| Criterion | Panel median |
|---|---|
| Inventory & stock control | 4 of 5 |
| Warehouse operations: receiving, picking & packing | 3 of 5 |
| Multi-carrier shipping & returns | 2 of 5 |
| Freight & transport management | 1 of 5 |
| Integrations, automation & exit | 3.5 of 5 |
| European sovereignty | 3 of 5 |
| Pricing transparency | 2.5 of 5 |
Inventory & stock control
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How this is scored
Whether the stock figure can be trusted: every goods receipt, sale, transfer, return and correction booked as a movement, stock per location and channel, batches, serial numbers and best-before dates where the goods need them, reorder points and purchase orders, and stock synchronised to every sales channel so nothing is oversold.
0 — No stock keeping; quantities live in the shop or in a spreadsheet.
3 — A stock number per product that can be edited by hand, with no movement history, no locations and no link to purchasing.
5 — Stock per product and warehouse updated by orders and goods receipts, synchronised to the connected sales channels, with low-stock alerts and purchase orders to suppliers.
8 — Every movement booked with a reason and a user, stock per bin location, batches, serial numbers and expiry dates tracked, stocktaking (cycle or annual) supported, bundles and kits resolved to components, and reorder suggestions from sales history.
10 — The stock record is an audit-proof ledger: complete movement history exportable, inventory valuation method stated (FIFO, average cost), multi-warehouse and multi-entity stock with transfers in transit, demand forecasting documented, and the stock figure reconciled across every channel in near real time.
The E-Commerce Operations Lead
Stock updates automatically as Shopify, Amazon and WooCommerce orders come in, and the depth is there for my mix: batches shown FIFO with expiry gating, serial numbers with adjustments recorded in item history, multi-bin locations, kits resolved through bills of materials, and reorder quantities computed from stock, forecast demand, safety stock and MOQ. I found no public information on stocktaking support or a stated inventory valuation method, which is what keeps the stock ledger short of audit-proof. 1 2 4 8 9
The Warehouse Manager
Stock is booked as real-time movements across locations with batches shown in FIFO order, expired batches blocked from operator picks, unique serial numbers with adjustment history recorded for traceability, reorder points and safety stock with forecasted demand, and bundles and kits resolved through bills of materials. Channel sync runs against Shopify, Amazon and WooCommerce so sales update stock automatically. I find no public information on stocktaking or cycle counting or a stated inventory valuation method, which keeps this just below the top band. 1 2 4 8 9 10 11
The Transport Planner
Stock is the heart of this product: real-time movement tracking, batches shown in first-in-first-out order with operators barred from picking expired ones, unique serial numbers with every adjustment recorded in the item's history with location and date, storage bins and multi-warehouse stock, bundles and kits resolved through bills of materials, and reorder points driven by forecast demand, safety stock and minimum order quantities. We found no public information on a stocktaking routine or a stated inventory valuation method, which is what keeps it off the top step. 1 2 4 8 9 10
The Fulfilment Provider
Stock movements are tracked in real time with adjustments recorded in the item's history, batches are shown in FIFO order with expired batches blocked at the picking step, serial numbers are booked with recorded adjustments, bins and multiple locations are supported, kits resolve through bills of materials, and reorder quantities are calculated from forecast demand, safety stock and MOQ. I found no public information on stocktaking or cycle counts or on a stated inventory valuation method, and for a house like mine the native 3PL link with stock levels and inbound shipments is itself listed as coming soon, with nothing on keeping many client brands' stock apart as separate entities. 1 2 8 9 10
The IT & Integration Lead
Real-time movements, batches, serials and expiry dates with recall traceability, multibin locations, reorder points recalculated from forecast demand and MOQ, kits resolved through bills of materials, and stock synced automatically to Shopify, Amazon and WooCommerce. We found no public information on stocktaking or an inventory valuation method, which keeps it below the top levels. 1 2 4 8 9
The Skeptic
Movements are tracked in real time across warehouses and storage bins, lots are shown FIFO with operator choice or a manager-locked assignment, unique serial numbers carry adjustment history, expiry dates bar operators from expired batches, reorder quantities are recalculated from stock, forecast demand, safety stock and MOQ, and bundles resolve to components through bills of materials. We found no public information on stocktaking or a stated inventory valuation method, which is what keeps this off the top band. 1 2 8 9 10 4
Warehouse operations: receiving, picking & packing
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How this is scored
The physical work in the warehouse: goods receipt against a purchase order, putaway to bin locations, picking strategies (single order, batch, wave, zone), scanner and mobile app guidance, packing with checks, and the performance figures a warehouse lead runs the shift by.
0 — No warehouse process support; staff print the order and walk.
3 — A pick list or packing slip printed per order, with no bin locations, no scanning and no check that the right item went into the box.
5 — Bin locations, goods receipt against purchase orders, pick lists sorted by route, and barcode scanning on a phone or scanner to confirm picks and packs.
8 — Several picking strategies (batch, wave, multi-order trolley), putaway suggestions, packing with weight or scan verification, handheld scanner support named, and pick, pack and error rates reported per user and shift.
10 — A full WMS documented end to end: slotting and replenishment, cross-docking, multi-client operation for 3PLs with client billing, integration with automation (conveyors, pick-to-light, AutoStore or similar) named, and offline-tolerant mobile apps with an audit trail of every scan.
The E-Commerce Operations Lead
The Warehouse App gives me receiving tasks against purchase orders, picking and packing driven by order status, barcode workflows on any device with a camera, storage bins, and it records which operator received or packed each order — with pricing hidden from warehouse staff. I found no public information on batch or wave picking, putaway suggestions, or pick and error rates per user and shift, so this is mobile task management rather than a full warehouse management system. 3 10 11
The Warehouse Manager
The Warehouse App gives my Monday temps exactly what I want: dedicated operator logins with no cost or pricing visible, receiving tasks straight off the purchase order, picking and packing tasks on a phone or tablet camera, storage bins, batch pre-assignment locked for the operator, and it records who received or packed each order. What I don't see is picking strategy like batch or wave picking, putaway suggestions, or pick and error rates per shift, so it stops short of the level I run my shifts by. 3 10 11
The Transport Planner
The browser-based Warehouse app pushes receiving tasks from purchase orders and picking and packing tasks from sales orders, works on any device with a camera for QR scanning, assigns tasks to the first operator who starts them, records who received or packed each order, and is meant to run the floor paperless. We found no public information on batch, wave or multi-order picking strategies, putaway suggestions, or pick, pack and error rates per user and shift, so the shift-management layer above the basics is undocumented. 3 10 11
The Fulfilment Provider
The warehouse app covers receiving against purchase orders, picking and packing tasks driven from the sales order, QR or barcode scanning from any device with a camera, automatic task assignment, operator attribution on each packed order, storage bins, and batch discipline with manager pre-assignment and partial fulfillments split into separate tasks. I found no public information on batch, wave or trolley picking strategies, putaway suggestions, named handheld scanner support, or pick, pack and error rates per user and shift, which are the numbers I would run the shift by. 3 10 11
The IT & Integration Lead
The browser-based warehouse app covers receiving against purchase orders, picking and packing tasks with barcode/QR scanning, automatic task assignment, and records which operator received or packed each order. We found no public information on batch or wave picking strategies, putaway suggestions, or pick and error rates per user and shift. 3 10 11
The Skeptic
Goods receipt against purchase orders, pick-and-pack tasks with QR scanning on any camera device, packing traced to the named operator on the order card, auto-assigned paperless tasks and partial fulfillments split into separate tasks — a solid mid-band picture. We found no public information on batch or wave picking strategies, putaway suggestions or pick and error rates, and the warehouse app is browser-based rather than an installable scanner app. 3 10 11
Multi-carrier shipping & returns
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How this is scored
Getting parcels out and back: carriers connected, label creation in bulk, rules that pick the carrier and service, customs documents for non-EU destinations, tracking and the notifications the recipient sees, a returns portal, and whether the customer uses its own carrier contracts or buys labels through the vendor.
0 — No shipping features; labels come from each carrier's own portal.
3 — Labels for one or two carriers created one by one, with no rules, no tracking for the recipient and no returns handling.
5 — Several carriers connected with bulk label printing, a choice between own carrier contracts and vendor rates, tracking numbers written back to the shop, and a basic returns label flow.
8 — Shipping rules by weight, destination, value and channel choose carrier and service automatically, customs documents (CN22/CN23, commercial invoice, EORI, HS codes) generated, branded tracking pages and notifications, a self-service returns portal with reasons, and pickup points supported.
10 — Shipping runs without a person: rate comparison across carriers at label time, own contracts for every connected carrier, delivery promise and checkout options from live carrier data, returns with refund or exchange triggered on receipt, and carrier performance and cost reported per lane.
The E-Commerce Operations Lead
The captured pages give no label creation, no customs documents and no carrier rules — their own shipping overview expects e-commerce platforms to handle direct-to-consumer shipping, with ShipStation, Shippo and 2Ship reachable as integrations and tracking numbers added back to sales orders. The returns side is real: a central returns tab linked to original orders, item-level reasons, selective restocking, Shopify return sync and automatic credit notes in QuickBooks Online, though I found no public information on a customer-facing returns portal or returns label flow. 12 13 15
The Warehouse Manager
Returns are handled in-product and properly: every return ties to the original sales order, with separate received and restocked statuses, item-level corrections with reasons, flexible restocking and automatic credit notes in QuickBooks Online. For outbound parcels Katana leans on Shippo, ShipStation and 2Ship integrations, and its own shipping page notes the ecommerce platform often handles shipping instead; I find no public information on label printing inside Katana, shipping rules, customs documents or a customer-facing returns portal. 12 13 15
The Transport Planner
Parcels go out through named shipping integrations — Shippo, ShipStation and 2Ship — with tracking numbers held on the sales order and packing slips generated, and the vendor itself notes that shops on e-commerce platforms often let the platform handle shipping. Returns are genuinely handled inside the product: item-level reasons, flexible restocking, statuses from received to restocked, automatic Shopify return sync and QuickBooks credit notes. We found no public information on shipping rules, customs paperwork for non-EU destinations, or a self-service returns portal, and whether own carrier contracts apply is not said. 12 13 15
The Fulfilment Provider
Label work is evidenced through named partners ShipStation, Shippo and 2Ship rather than in the product itself, the shipping overview notes that e-commerce orders often ship through the platform's own options, and tracking numbers are stored on the sales order to monitor delivery. Returns are handled internally and credibly, linked to the original sales order with item-level reasons, selective restocking, Shopify return sync and automatic credit notes in QuickBooks Online, but I found no public information on shipping rules choosing carriers, customs documents, branded tracking pages, pickup points, own carrier contracts, or a customer-facing returns portal. 12 13 15
The IT & Integration Lead
Returns are properly built: statuses from initiated through received to restocked, item-level reasons including batch-tracked products, links to the original sales order, Shopify return sync and automatic QuickBooks credit notes. Outbound parcels are largely someone else's job — the vendor's own help pages say e-commerce shipping is often handled by the platform and carriers are reached through Shippo, ShipStation or 2Ship — and we found no public information on in-product label creation, carrier rules or customs documents. 12 13 15
The Skeptic
Inside Katana you print packing slips, store addresses and add tracking numbers; the vendor's own help text says ecommerce platforms often handle shipping so "Katana's shipping functionalities may not be used", with carriers reached through third-party platforms such as Shippo, ShipStation and 2Ship. The returns side is real — statuses from initiated to received to restocked, item-level reasons, Shopify return sync and automatic QuickBooks credit notes — but we found no public information on label creation in the product, shipping rules, customs documents or a customer-facing returns portal. 12 13 15
Freight & transport management
n/r
n/r
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How this is scored
Moving goods beyond parcels: pallet, groupage, full and part truckload, sea and air freight booked with carriers or forwarders, quotes and tenders compared, transport orders and documents (CMR, eCMR, delivery notes), shipment tracking across modes, freight cost audit, and CO2 emissions reported per shipment.
0 — No freight features; pallets and trucks are booked by phone and e-mail.
3 — A form to send a booking request to one forwarder, or freight rates shown without booking, tracking or documents.
5 — Pallet and groupage shipments booked with several carriers from one place, prices compared, transport documents generated, and the shipment status tracked.
8 — Spot quotes and tenders sent to many carriers with responses compared, the customer's own freight agreements and rate tables stored, eCMR or digital delivery notes, multi-modal tracking, freight invoices checked against the agreed price, and CO2 per shipment reported to a named standard (GLEC, ISO 14083).
10 — Transport management run in the system: route and load planning, dock and yard slot booking, carrier scorecards, freight cost allocated to orders and cost centres, and a carrier network that connects by API or EDI rather than by e-mail.
The E-Commerce Operations Lead not rated — no public information
I found no public information on pallet, groupage, truckload, sea or air freight booking, transport documents such as CMR, freight cost audit or CO2 reporting; the shipping and integrations pages I read cover parcel shipping through e-commerce platforms and partner tools only. 13 15
The Warehouse Manager
Sales orders can hold shipping addresses and tracking numbers for B2B, EDI and project orders, and a native 3PL connection exists with inbound shipment visibility listed as coming soon. Beyond that I find no public information on pallet or truckload booking, forwarder quotes and tenders, CMR or delivery-note documents, freight invoice checks or CO2 reporting — pallets would still be booked by phone and e-mail. 13 15
The Transport Planner
I book forty pallets and three part loads a week and this is a different kind of tool — an inventory, warehouse and production system for small makers — so we found no public information on pallet, groupage or full and part truckload booking, forwarder quote comparison, stored freight rate tables, eCMR or digital delivery notes, freight invoice checking against agreed prices, or a CO2 figure per shipment. What the pages do show is a place to keep addresses and tracking references on B2B and EDI sales orders, a native 3PL connection whose inbound shipment and tracking view is listed as coming soon, and custom EDI and 3PL integrations built by the vendor's engineers on the Advantage plan. 4 13 15
The Fulfilment Provider
The only freight-adjacent material I found is an integration to a third-party shipping platform, 2Ship, and the ability to store shipping addresses and tracking information on B2B and EDI sales orders. I found no public information on pallet, groupage or truckload booking, freight quotes or tenders, transport documents such as CMR, freight cost audit, or CO2 emissions per shipment. 13 15
The IT & Integration Lead not rated — no public information
We found no public information on pallet, groupage or full-truckload booking, spot quotes or tenders, CMR or eCMR documents, freight cost audit or CO2 reporting. The shipping and integrations pages we read stop at parcel-level shipping through partner platforms. 13 15
The Skeptic
The only freight-adjacent evidence is that sales orders can store shipping addresses and tracking information for B2B, EDI and project-based orders. We found no public information on pallet or truckload booking, freight quotes, CMR or digital delivery notes, or emissions reporting. 13
Integrations, automation & exit
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How this is scored
How the tool fits the business around it: maintained connectors to shop systems, marketplaces, ERP and accounting (DATEV and the like), a documented API and webhooks, EDI for retail and logistics partners, rules that automate order routing and status updates, and a documented export of orders, stock and shipment history when the customer leaves.
0 — No integrations; orders are typed in or uploaded by hand.
3 — A CSV import and export and one or two shop connectors, with no API and no automation.
5 — Connectors to the main shop systems and marketplaces, a public API with documentation, and rules for common automations (order status, carrier choice, notifications).
8 — A broad connector list with ERP and accounting exports, webhooks, EDI (EDIFACT or similar) supported or offered through a named partner, rule engines for order routing across warehouses, and the API rate limits and versioning documented.
10 — The tool is an open part of the stack: every object readable and writable by API, a developer sandbox, connectors maintained by the vendor with a stated support policy, and a complete data export (orders, stock movements, shipments, documents) in open formats documented for the end of the contract.
The E-Commerce Operations Lead
Connectors cover the channels I sell on — Shopify, Amazon, WooCommerce, BigCommerce, eBay — plus QuickBooks and Xero with purchase orders converted to bills in one click, an open API with keys and webhooks for real-time updates, Zapier, and even an MCP server for AI assistants. EDI appears as custom integrations their engineers build on the Advantage plan rather than a standard offering, and I found no public documentation of API rate limits and versioning or of a complete data export at the end of the contract. 2 4 14 15
The Warehouse Manager
The connector list covers the shops and marketplaces I sell on (Shopify, BigCommerce, WooCommerce, Amazon, eBay), QuickBooks and Xero for accounting with purchase orders converted to bills in one click, Shippo, ShipStation, 2Ship and a native 3PL link, plus an open API with managed keys and webhooks, Zapier and Make, automatic order-import triggers and an AI assistant hook. EDI appears only as custom engineering under the Advantage plan rather than a standard feature. I find no public information on documented API rate limits and versioning, or on a documented export of orders, stock movements and shipment history when the contract ends. 4 13 14 15
The Transport Planner
The connector list is real and named — Shopify, BigCommerce, WooCommerce, eBay, Amazon, QuickBooks Online and Xero, plus Zapier, Make and a 3PL connection — backed by an open API, per-user permissions over API keys and webhooks, real-time stock sync, automatic CRM order-import triggers, and Advantage engineers who build and maintain custom EDI, CRM and 3PL integrations. We found no public information on API rate limits or versioning, an ERP connector beyond accounting, or a documented export of orders, stock movements and shipment history at the end of the contract. 2 4 14 15
The Fulfilment Provider
The connector list covers Shopify, BigCommerce, WooCommerce, Amazon and eBay with automatic stock updates, QuickBooks and Xero sync for invoices and bills, an open API with manageable keys and webhooks, Zapier, community-built apps, and AI-assistant access via an MCP server; custom integrations including EDI and 3PL links are built by the vendor's engineers on the top plan. For my mix of client shops the gaps matter: I found no public information on ERP connectors, documented API rate limits and versioning, or a documented export of orders, stock and shipment history when a contract ends. 2 4 14 15
The IT & Integration Lead
An open API with managed API keys, webhooks for real-time updates, connectors to Shopify, BigCommerce, WooCommerce, Amazon, eBay, QuickBooks and Xero with invoices and bills flowing, Zapier and Make, and an Advantage plan whose engineers build and maintain custom integrations including EDI and 3PL. We found no public information on API rate limits and versioning or on a documented end-of-contract export of orders, stock movements and shipments — the terms cover deletion within three months, not export — and the named accounting platforms are QuickBooks and Xero, with no DATEV connector named on these pages. 2 4 13 14 15
The Skeptic
Shop, marketplace and accounting connectors — Shopify, Amazon, WooCommerce, BigCommerce, eBay, QuickBooks, Xero — sit beside an open API with keys and webhooks available even on the free plan, Zapier and Make, and an AI-assistant server; EDI appears only as a custom build on the quote-priced Advantage plan. We found no public information on API rate limits and versioning, or on a documented export of order, stock and shipment history for the day you leave. 1 4 8 14 15
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where order, customer and shipment data are hosted, and who the subprocessors are (hosting, carriers' label APIs, payment, e-mail, analytics). Independently sourced by the sovereignty pipeline; recipient addresses flow to every connected carrier, so the processing chain counts, not only the server.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no privacy policy that covers the service.
3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.
5 — EU hosting stated and an EU contracting entity, but parts of the chain (support, e-mail, analytics, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered for the recipient and customer data, and the role of carriers (as independent controllers or processors) explained.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a security certification (ISO 27001, SOC 2 or BSI C5) published rather than implied.
The E-Commerce Operations Lead
The contracting entity is Katana Technologies OÜ in Estonia, the terms contain an Article 28 processing contract, transfers rely on Standard Contractual Clauses or the EU-U.S. Data Privacy Framework, and a completed SOC 2 Type II audit is published with deletion timelines stated. Against that, the subprocessor list is only provided on request, and the captured pages give different pictures of where data lands — the privacy policy says the service is hosted in the EU while the terms allow systems and providers in the United States and other jurisdictions. 1 5 6 7
The Warehouse Manager
The contracting entity is Estonian (Katana Technologies OÜ), the terms themselves serve as the Article 28 data processing agreement, an SOC 2 Type II audit by an independent auditor is published, and deletion of closed accounts within three months is stated. However, the captured pages give different figures for where systems sit: the privacy policy says the service is hosted in the EU with databases in the EU, while the terms say systems and service providers may be located in the European Union, the United States and other jurisdictions. The third-party provider list is only handed over on request rather than published with locations, which sits a step above the mid band but well short of end-to-end proof. 1 5 6 7
The Transport Planner
The captured pages give different figures for where data lives: the privacy policy states the service is hosted in the EU with centralized EU databases, while the terms say systems and service providers may be located in the European Union, the United States and other jurisdictions, with Standard Contractual Clauses or the EU-U.S. Data Privacy Framework given as safeguards for transfers. In favour: the contracting entity Katana Technologies OÜ is named, an Article 28 data processing contract sits in the terms, AWS is the named host, and a SOC 2 Type II audit result is published. Against full transparency: the subprocessor list is only provided on request, and Google Analytics runs on the public site with an opt-out. 5 6 7
The Fulfilment Provider
The contracting entity is an Estonian company, the privacy policy states the service and its databases are hosted in the EU, an Article 28 processing contract sits in the terms, SOC 2 Type II is published, and deletion timelines for closed accounts are stated. Set against that, the terms also say the services may be provided from systems in the United States and other jurisdictions, hosting is on AWS with no region named, the subprocessor list is available only on request, and Google Analytics runs on the public site, so the processing chain is only partly proven. 1 5 6 7
The IT & Integration Lead
The contracting entity is Katana Technologies OÜ, the privacy policy states the service is hosted in the EU with centralized databases in the EU, the terms themselves form the Article 28 processing agreement, and SOC 2 Type II is claimed with continuous monitoring. Against that, the terms allow systems and providers in the United States and other jurisdictions with SCCs or the Data Privacy Framework as safeguards, the subprocessor list is only handed over on request rather than published, and no AWS region is named. 5 6 7
The Skeptic
An Estonian contracting entity, EU hosting stated in the privacy policy, an Article 28 processing contract in the terms, SOC 2 Type II and deletion timelines are all on the pages — but hosting is on AWS with no region named, the subprocessor list is furnished only "upon Client's request", and while the privacy policy says the service is hosted in the EU, the terms say services may be provided from the United States and other jurisdictions; the captured pages give different statements. Google Analytics runs on the public site with an opt-out, and EU-US transfers rely on Standard Contractual Clauses or the Data Privacy Framework. 1 5 6 7
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: subscription per tier, user, warehouse or module, the per-order, per-label or per-shipment fees, label rates and surcharges when shipping through the vendor's contracts, connector and setup fees, hardware, minimum term, and what happens to the data on cancellation.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or "from" figure exists, but the volume fees, included orders or labels, and how the price scales are unclear.
5 — Prices per tier are public with the main inclusions, but at least one commonly needed piece (per-order or per-label fees beyond the allowance, connectors, extra users or warehouses, onboarding) is unpriced or "on request".
8 — Every tier priced publicly with included volumes and the fee per order, label or shipment beyond them, add-ons and setup listed, minimum term and VAT treatment stated, and whether own carrier contracts are allowed on each tier said plainly.
10 — Complete price computability: annual cost derivable for a given order volume, warehouse count and module set, with every fee, label surcharge, hardware and support cost and the cancellation and data-return terms published.
The E-Commerce Operations Lead
The free tier is fully specified at zero dollars with no card, thirty SKUs and unlimited users, and the Core plan is public starting at $299 per month with the base fee including unlimited users and one location, taxes excluded and billing commitments from monthly to annual. But the per-sales-order usage fees, the per-location fee and the Advantage plan are not quantified on the captured pages, so I cannot compute my real annual cost at three hundred orders a day. 2 4 6
The Warehouse Manager
The free plan is fully priced at $0 with a 30 SKU limit, unlimited users, locations and integrations, and the terms spell out monthly, quarterly or annual billing commitments, taxes excluded, advance payment, auto-renewal, 30-day notice on fee increases, and per-sales-order usage fees on an exponential decay pricing model. But the decay price list and the additional-location fee are only referenced as posted on the website without figures, the Core plan appears only as a $299 per month starting figure, and Advantage pricing is a conversation. I cannot compute a full year's cost from what is public. 2 4 6
The Transport Planner
A free plan at $0 with a 30-SKU cap and the Core plan "starting at $299 per month" are public, and the terms are unusually open about structure: a base fee plus per-sales-order usage fees on an exponential decay pricing model, one location included with each extra location charged as posted on the website, monthly to annual billing commitments with auto-renewal, fees exclusive of taxes, payable in advance and non-refundable. But we found no public information on the actual per-order rates, the location fee amount or the price of the Warehouse Management add-on, and the Advantage plan is custom-priced, so I cannot compute a year's cost from the public pages. 2 4 6 11
The Fulfilment Provider
The structure is unusually open: a $0 plan with all features up to 30 SKUs, the Core plan starting at $299 per month, unlimited users and SKUs, and the fee mechanics stated as a base fee plus per-sales-order usage fees on an exponential decay model plus a per-location fee, with monthly to annual billing commitments, tax-exclusive fees and auto-renewal all published. What I cannot compute from the captured pages is the real annual cost: the actual per-order and per-location rates are not shown there, the ladder between Core and the custom-priced Advantage plan is unpriced, and value packs and special services are only named, not priced. 2 4 6
The IT & Integration Lead
The pricing pages give real structure: a $0 plan capped at 30 SKUs, the Core plan starting at $299 per month, and Advantage at custom pricing only; the terms add a base fee with one location included, per-location fees "as posted on the Web Site", and per-sales-order usage fees on an exponential decay model. The per-order fee amounts, the location fee, the Warehouse Management add-on and Value Pack prices are not visible on the captured pages, so I cannot compute an annual cost from what is public. 2 4 6 11
The Skeptic
The free tier is fully specified — $0, 30 SKUs, unlimited users, API access — and Core is advertised as "starting at $299 per month" with unlimited users and integrations, but Advantage is quote-only and the terms add per-sales-order usage fees under an "exponential decay pricing model" plus per-location fees "as posted on the Web Site" without any figures on the captured pages. VAT treatment, advance billing, non-refundability, auto-renewal and the 30-day fee-increase notice are stated plainly; the per-order fee that decides a real annual cost is not. 1 2 4 6
European sovereignty — proven facts
1 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined ⚠ unverified | — | uncited Report an error |
| Subprocessors | US CLOUD Act reach ⚠ unverified | 0/2 pts | 5 Report an error |
Questions about Katana
Is Katana European?
Yes. whats-best.ai classifies Katana as EU-Made.
Where does Katana store data?
Not stated on the vendor’s pages as of 26 Oct 2026.
Does Katana have a free plan?
Yes. Katana has a free plan, per the vendor’s page captured 26 Oct 2026.
What are the best alternatives to Katana?
As of 29 Oct 2026, the panel rates Ongoing WMS (3.5/5), Shippingbo (3.5/5) and Mintsoft (3/5) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Ongoing WMS (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Katana alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 26 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Data residency, Legal entity. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Subprocessors. The excerpt names no AWS region or contracting entity, and the unnamed third-party service providers in the privacy policy could add further exposure.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 5 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 data fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 pricing fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 support fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 2 sovereignty dimensions could not be confirmed on the vendor’s own pages and are shown as unknown. Know more? Tell us
Sources (15)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage katanamrp.com Checked 26 Oct 2026 Details →
- 2 Features page (inventory management) katanamrp.com Checked 26 Oct 2026 Details →
- 3 Features page (warehouse management) katanamrp.com Checked 26 Oct 2026 Details →
- 4 Pricing page katanamrp.com Checked 26 Oct 2026 Details →
- 5 Security / trust page katanamrp.com Checked 26 Oct 2026 Details →
- 6 Terms naming the legal entity katanamrp.com Checked 26 Oct 2026 Details →
- 7 Privacy policy katanamrp.com Checked 26 Oct 2026 Details →
- 8 Inventory & stock control — found from sitemap katanamrp.com Checked 26 Oct 2026 Details →
- 9 Inventory & stock control — found from sitemap support.katanamrp.com Checked 26 Oct 2026 Details →
- 10 Warehouse operations: receiving, picking & packing — found from sitemap support.katanamrp.com Checked 26 Oct 2026 Details →
- 11 Warehouse operations: receiving, picking & packing — found from sitemap support.katanamrp.com Checked 26 Oct 2026 Details →
- 12 Multi-carrier shipping & returns — found from sitemap support.katanamrp.com Checked 26 Oct 2026 Details →
- 13 Multi-carrier shipping & returns — found from sitemap support.katanamrp.com Checked 26 Oct 2026 Details →
- 14 Integrations, automation & exit — found from sitemap support.katanamrp.com Checked 26 Oct 2026 Details →
- 15 Integrations, automation & exit — found from sitemap katanamrp.com Checked 26 Oct 2026 Details →