Supply Chain & Logistics
Shiptheory
Provenance unknown Report an error0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Shiptheory Ltd · www.shiptheory.com
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Shiptheory at a glance
- Vendor
- Shiptheory Ltd
- Headquarters
- Not stated on the vendor’s pages as of 3 Nov 2026
- Data hosting
- Not stated on the vendor’s pages as of 3 Nov 2026
- Free plan
- Not stated on the vendor’s pages as of 3 Nov 2026
- Panel verdict
- The AI panel rates Shiptheory 2/5, the mean of 6 judges. Shiptheory is strongest in shipping and returns, where scores cluster at 7: rules pick the carrier and service from destination, order value, product, weight and SKU, labels print in bulk, tracking writes back to the sales channels, and a one-click consumer returns portal spans named carrier services. how scores are made
- As of
- Vendor pages captured 3 Nov 2026; evaluated by the panel 4 Nov 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Shiptheory is strongest in shipping and returns, where scores cluster at 7: rules pick the carrier and service from destination, order value, product, weight and SKU, labels print in bulk, tracking writes back to the sales channels, and a one-click consumer returns portal spans named carrier services. Integration and automation follows at 6 — a documented REST API reaching 70+ carriers, 20+ platforms, a Xero link and a no-code rules engine — though we found no public information on webhooks, EDI or an end-of-contract data export. Inventory control and warehouse operations score 4-5 and freight and transport 4: stock sync, scanner picking and pallet booking are documented, but we found no public information on goods receipt, purchase orders, batches or freight quote comparison. Its weakest categories are sovereignty and pricing transparency, where scores run 1 to 2 and 2 to 3 as judges weigh the free trial, no-contract and £1 first month for switchers against tier prices absent from the captured pages, and the Bristol, UK contracting entity against no public information on hosting, subprocessors or a data processing agreement.
Speaks for it
- Automatic shipping rules choose the carrier and service from destination, order value, product, weight and SKU.
- A one-click consumer returns portal covers named return services from Royal Mail, DPD, Evri, InPost, UPS, FedEx and Parcelforce, including parcelshop, locker and post-office drop-offs.
- Labels print in bulk from the dashboard or shipments grid, with tracking written back to the sales channels.
- A documented REST API covers testing, pagination, authentication and error documentation and reaches 70+ carriers, with 20+ e-commerce platforms and a Xero link.
- Signup offers a free trial with no credit card required, no contract with cancellation any time, and £1 for the first month when switching from another inventory solution.
Held against it
- We found no public information on tier prices, per-label or per-order fees, included volumes or setup costs, so a real annual cost cannot be computed from what was captured.
- The only sovereignty fact on record is the Bristol, UK contracting entity; we found no public information on hosting, subprocessors, a data processing agreement or security certification.
- We found no public information on goods receipt against purchase orders, putaway, batches, serial numbers or movement history, leaving stock counts as channel synchronisation rather than an audit-proof ledger.
- Freight support is pallet booking with The Pallet Network and Walkers; we found no public information on quote comparison, transport documents such as CMR, or CO2 reported to a named standard.
- We found no public information on webhooks, EDI, API rate limits and versioning, or a documented export of orders, stock and shipment history when the contract ends.
Best for
- You sell on Shopify, WooCommerce or Amazon and need real-time stock sync to prevent overselling, with carriers booked automatically on purchase.
- You ship parcels to UK consumers and want a consumer-facing returns portal with named locker, parcelshop and post-office drop-off services.
- You book pallet freight with The Pallet Network or Walkers Transport and want pallets handled by the same automatic shipping rules as parcels.
- You invoice through Xero and want shipping labels created automatically from Xero invoices.
Avoid if
- You need purchase orders, goods receipt, batches or serial traceability — the documented inventory features cover channel synchronisation rather than a stock ledger.
- Your procurement requires an EU-based contracting entity — the company on record sits at a Bristol, UK address outside the EU.
- You must compute a full annual cost before committing — ask the vendor: the public pages we read do not show it
- You tender freight across forwarders or need CMR documents — the documented freight support is pallet booking with two named carriers.
The scores
| Criterion | Panel median |
|---|---|
| Inventory & stock control | 2 of 5 |
| Warehouse operations: receiving, picking & packing | 2 of 5 |
| Multi-carrier shipping & returns | 3.5 of 5 |
| Freight & transport management | 2 of 5 |
| Integrations, automation & exit | 3 of 5 |
| European sovereignty | 1 of 5 |
| Pricing transparency | 1 of 5 |
Inventory & stock control
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How this is scored
Whether the stock figure can be trusted: every goods receipt, sale, transfer, return and correction booked as a movement, stock per location and channel, batches, serial numbers and best-before dates where the goods need them, reorder points and purchase orders, and stock synchronised to every sales channel so nothing is oversold.
0 — No stock keeping; quantities live in the shop or in a spreadsheet.
3 — A stock number per product that can be edited by hand, with no movement history, no locations and no link to purchasing.
5 — Stock per product and warehouse updated by orders and goods receipts, synchronised to the connected sales channels, with low-stock alerts and purchase orders to suppliers.
8 — Every movement booked with a reason and a user, stock per bin location, batches, serial numbers and expiry dates tracked, stocktaking (cycle or annual) supported, bundles and kits resolved to components, and reorder suggestions from sales history.
10 — The stock record is an audit-proof ledger: complete movement history exportable, inventory valuation method stated (FIFO, average cost), multi-warehouse and multi-entity stock with transfers in transit, demand forecasting documented, and the stock figure reconciled across every channel in near real time.
The E-Commerce Operations Lead
Stock counts sync in real time across Shopify, WooCommerce and Amazon and update whenever an order ships or a count changes in any location, with warehouses holding many locations and a master stock location driving the initial figures — that is exactly the overselling protection I need across my channels. We found no public information on goods receipts, purchase orders, reorder points, batches, serial numbers, expiry dates or any movement history, so the purchasing side and the audit trail are unproven. 2 3
The Warehouse Manager
Stock counts update from orders shipped and from any stock change in a linked location, and sync in real time across Shopify, WooCommerce and Amazon to stop overselling — that part I can trust. For my stockroom, though, we found no public information on goods receipt against a purchase order, movement history, batches or best-before dates, reorder points or stocktaking, so the auditable ledger I run the shift on is not documented. 2 3
The Transport Planner
Real-time stock syncing across connected channels and multiple warehouses and locations is documented, with orders booked through the tool affecting the master stock location count and counts updating on any change in a linked location — enough to stop overselling on Shopify, WooCommerce and Amazon. I found no public information on movement history with reasons and users, batches, serial numbers or best-before dates, reorder points or purchase orders, so the purchasing-linked side of stock control is undocumented here. 2 3
The Fulfilment Provider
Stock counts update automatically when orders ship and sync in real time across Shopify, WooCommerce and Amazon, with warehouses, a master stock location and unlimited locations per warehouse to anchor the counts. The pages stop at channel sync, though: we found no public information on goods receipts, purchase orders, batches, serial numbers or expiry dates, movement history or stocktaking — the audit trail I would need before trusting a client's stock figure to it. 2 3
The IT & Integration Lead
Stock counts are kept per warehouse and location, updated whenever a count changes in a linked location or inside the tool itself, and synced in real time across Shopify, WooCommerce and Amazon to prevent overselling, with a master stock location as the source of the initial count. I found no public information on goods receipts, reorder points or purchase orders, and nothing on batches, serial numbers, expiry dates, a movement history or a valuation method — this is channel synchronisation, not a stock ledger. 2 3
The Skeptic
Stock counts sync across channels and locations in real time to prevent overselling, orders sent through the system affect the master location's count, and one warehouse can hold many locations — but the captured pages show no purchase orders, reorder points, batches, serial numbers or movement history, so this is a synced number rather than an audit-proof ledger. 2 3
Warehouse operations: receiving, picking & packing
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How this is scored
The physical work in the warehouse: goods receipt against a purchase order, putaway to bin locations, picking strategies (single order, batch, wave, zone), scanner and mobile app guidance, packing with checks, and the performance figures a warehouse lead runs the shift by.
0 — No warehouse process support; staff print the order and walk.
3 — A pick list or packing slip printed per order, with no bin locations, no scanning and no check that the right item went into the box.
5 — Bin locations, goods receipt against purchase orders, pick lists sorted by route, and barcode scanning on a phone or scanner to confirm picks and packs.
8 — Several picking strategies (batch, wave, multi-order trolley), putaway suggestions, packing with weight or scan verification, handheld scanner support named, and pick, pack and error rates reported per user and shift.
10 — A full WMS documented end to end: slotting and replenishment, cross-docking, multi-client operation for 3PLs with client billing, integration with automation (conveyors, pick-to-light, AutoStore or similar) named, and offline-tolerant mobile apps with an audit trail of every scan.
The E-Commerce Operations Lead
Handheld barcode scanners for picking, drag-and-drop picking list templates with page overflow and custom product ordering, master picking lists covering several shipments, and a mobile-friendly interface for picking and packing are all documented, and a warehouse can hold many locations. We found no public information on goods receipt against purchase orders, putaway suggestions, or pick and pack performance and error rates per user and shift. 1 3 5 7
The Warehouse Manager
There are picking lists you design by drag and drop, master picking lists spanning multiple shipments, and handheld barcode scanners to pick with, plus a mobile-friendly UI for picking and packing — a Monday temp gets scan-guided picks. We found no public information on goods receipt against a purchase order, putaway to bin locations or pick and error rates per shift, so the receiving side of the warehouse is not documented. 1 5 7
The Transport Planner
Handheld barcode scanner picking, drag-and-drop picking list templates, master picking lists spanning several shipments and unlimited bin locations per warehouse are documented, with a mobile-friendly interface for picking and packing. I found no public information on goods receipt against purchase orders, putaway suggestions, packing verification, or pick and pack error rates per shift, so the documented picture stops at scanner picking rather than a full warehouse process. 1 3 5 7
The Fulfilment Provider
Handheld barcode scanners for picking, drag-and-drop picking list templates, master picking lists across multiple shipments and a mobile-friendly pick and pack flow are all documented. Receiving is the hole for my kind of operation: we found no public information on goods receipt against purchase orders, putaway, wave or zone strategies, or pick, pack and error rates per user and shift. 1 5 7
The IT & Integration Lead
The guides show picking list templates designed by drag and drop, master picking lists spanning several shipments, handheld barcode scanners, a mobile-friendly interface for picking and packing, and warehouses that hold any number of locations. I found no public information on goods receipt against purchase orders, putaway, batch or wave strategies, or pick and error rates per user and shift. 1 3 5 7
The Skeptic
Handheld barcode scanners pick orders, picking list templates are customisable and can be combined into master picking lists for multiple shipments, and a mobile UI covers pick, pack and ship. We found no public information on goods receipt against purchase orders, putaway to bin locations, or pick and error rates per user and shift. 1 5 7
Multi-carrier shipping & returns
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How this is scored
Getting parcels out and back: carriers connected, label creation in bulk, rules that pick the carrier and service, customs documents for non-EU destinations, tracking and the notifications the recipient sees, a returns portal, and whether the customer uses its own carrier contracts or buys labels through the vendor.
0 — No shipping features; labels come from each carrier's own portal.
3 — Labels for one or two carriers created one by one, with no rules, no tracking for the recipient and no returns handling.
5 — Several carriers connected with bulk label printing, a choice between own carrier contracts and vendor rates, tracking numbers written back to the shop, and a basic returns label flow.
8 — Shipping rules by weight, destination, value and channel choose carrier and service automatically, customs documents (CN22/CN23, commercial invoice, EORI, HS codes) generated, branded tracking pages and notifications, a self-service returns portal with reasons, and pickup points supported.
10 — Shipping runs without a person: rate comparison across carriers at label time, own contracts for every connected carrier, delivery promise and checkout options from live carrier data, returns with refund or exchange triggered on receipt, and carrier performance and cost reported per lane.
The E-Commerce Operations Lead
Rules on destination, order value, order weight and product SKU book the carrier automatically on purchase, labels print in bulk from the dashboard or the shipments grid across 150+ carriers and channels, and international documents are sent electronically or auto-printed. A one-click consumer-facing returns portal is documented with return services from Royal Mail, UPS, Evri, DPD, Parcelforce, InPost and FedEx including parcelshop and locker drop-offs, and tracking is written back to the sales channels. We found no public information on rate comparison at label time, branded recipient tracking pages, returns reasons or refunds triggered on receipt, and the customs documents are not named by type, so my Swiss papers rest on an unproven detail. 1 2 6 7 9 10
The Warehouse Manager
Automatic shipping rules on destination, order value, weight and product SKU choose carrier and service, labels go in bulk from the dashboard, international documents are offered, tracking goes back to the sales channels, and there is a one-click consumer returns portal with drop-off, locker and collection return services at named carriers. International documents are described without any specific customs forms named, and we found no public information on branded tracking pages or the choice between own carrier contracts and vendor rates. 1 6 7 9 10
The Transport Planner
Shipping rules on destination, order value, order weight and product SKU choose the carrier and service automatically, labels are created in bulk, international documents are sent electronically or auto-printed, and tracking details are written back to the sales channels. A consumer-facing returns portal is documented with named return services across Royal Mail, Evri, UPS, Parcelforce and InPost, including Parcelshop, locker and post office drop-off points. I found no public information on branded tracking pages, recipient notifications, or whether own carrier contracts or vendor rates apply, which keeps it just short of the top of this range. 1 6 7 9 10
The Fulfilment Provider
This is the heart of the product: shipping rules on destination, order value, product, weight and SKU choose the carrier and service, labels print in bulk from the dashboard, international documents go electronic or auto-print, tracking writes back to the sales channels, and a one-click consumer returns portal spans DPD, Evri, InPost, Royal Mail, UPS and more with parcelshop, locker and post-office drop-offs. The gap for my house: we found no public information on whether customers ship on their own carrier contracts or the vendor's rates, or on branded tracking pages and notifications. 1 6 7 9 10
The IT & Integration Lead
Bulk label creation, rules that choose the carrier and service from destination, order value, product, weight and SKU, international documents sent electronically or auto-printed, tracking details written back to the sales channels, and a consumer-facing returns portal with named return services from DPD, Evri, Royal Mail, UPS, FedEx, Parcelforce and InPost including lockers, parcel shops and QR-code returns. Customs paperwork is described only generically, and I found no public information on branded tracking pages, recipient notifications, or whether own carrier contracts can be used alongside vendor rates. 1 6 7 10
The Skeptic
Shipping rules on destination, order value, product, weight and SKU choose the carrier automatically, bulk labels print from the shipments grid, tracking is written back to the sales channels, and a consumer-facing returns portal covers named return services for Royal Mail, DPD, Evri, InPost, UPS, FedEx and Parcelforce including pickup points. We found no public information on whether customers can use their own carrier contracts versus vendor rates, and the customs paperwork is only called international documents without the forms named. 1 6 7 9 10
Freight & transport management
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How this is scored
Moving goods beyond parcels: pallet, groupage, full and part truckload, sea and air freight booked with carriers or forwarders, quotes and tenders compared, transport orders and documents (CMR, eCMR, delivery notes), shipment tracking across modes, freight cost audit, and CO2 emissions reported per shipment.
0 — No freight features; pallets and trucks are booked by phone and e-mail.
3 — A form to send a booking request to one forwarder, or freight rates shown without booking, tracking or documents.
5 — Pallet and groupage shipments booked with several carriers from one place, prices compared, transport documents generated, and the shipment status tracked.
8 — Spot quotes and tenders sent to many carriers with responses compared, the customer's own freight agreements and rate tables stored, eCMR or digital delivery notes, multi-modal tracking, freight invoices checked against the agreed price, and CO2 per shipment reported to a named standard (GLEC, ISO 14083).
10 — Transport management run in the system: route and load planning, dock and yard slot booking, carrier scorecards, freight cost allocated to orders and cost centres, and a carrier network that connects by API or EDI rather than by e-mail.
The E-Commerce Operations Lead
Pallet freight is genuinely supported for two named carriers, The Pallet Network and Walkers Transport, with quarter through full pallet types, height limits, oversize pallets taking two consignment spaces, and mixed pallets bookable manually or via the same shipping rules. We found no public information on quote or tender comparison across forwarders, CMR or digital delivery notes, freight invoice checking, or CO2 reported per shipment to a named standard — the carbon offsetting offered to customers is not emissions reporting. 8 9 10
The Warehouse Manager
Pallet shipments are booked with named pallet carriers — Walkers Transport and The Pallet Network — with proper handling of quarter through full pallets, oversize pallets taking two consignment spaces, and mixed pallet loads driven by the same automatic rules. We found no public information on price comparison across forwarders, CMR or digital delivery notes, freight status tracking or CO2 reporting, so this is pallet booking rather than transport management. 7 8 9
The Transport Planner
Pallet shipping is real and specific: The Pallet Network and Walkers Transport are supported couriers with full, light, half, quarter, mini quarter and oversize pallet types, per-pallet weights for mixed pallets, height limits and rules that can auto-book pallet services — that covers the mechanical side of my weekly pallet bookings. Beyond that the pages go quiet: I found no public information on comparing spot quotes from several forwarders, storing agreed rate tables to check invoices against, eCMR or digital delivery notes, or CO2 per shipment to a standard such as GLEC or ISO 14083; the only carbon mention is letting end customers offset their shipments, which is not a figure I could cite in a sustainability report. 1 8 9 10
The Fulfilment Provider
Pallet freight is genuinely handled: The Pallet Network and Walkers bookings support quarter through oversize pallet types, mixed pallets with per-pallet weights, automatic shipping rules and manual overrides. Beyond pallet booking the captured pages go quiet — we found no public information on comparing prices across carriers, CMR or digital delivery notes, multi-mode tracking, freight invoice checks or CO2 reporting per shipment. 1 8 9
The IT & Integration Lead
Pallet shipments are genuinely bookable: The Pallet Network and Walkers Transport are documented with pallet size codes from quarter to oversize, height limits, oversize consignments taking two spaces, mixed pallet types per shipment, and freight running under automatic shipping rules. I found no public information on price comparison between carriers, transport documents such as CMR or delivery notes, freight tracking, invoice audit or emissions per shipment — the carbon fact on record is customer-facing offsetting, not reporting to a standard. 1 8 9
The Skeptic
Pallet shipments can be booked with named carriers — The Pallet Network and Walkers — using defined pallet size codes, height limits, mixed pallets and automatic shipping rules. We found no public information on freight quote comparison or tendering, transport documents such as CMR, freight invoice checking, or CO2 reported to a named standard; carbon offsetting is offered as a customer-facing extra rather than a report. 1 8 9 10
Integrations, automation & exit
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How this is scored
How the tool fits the business around it: maintained connectors to shop systems, marketplaces, ERP and accounting (DATEV and the like), a documented API and webhooks, EDI for retail and logistics partners, rules that automate order routing and status updates, and a documented export of orders, stock and shipment history when the customer leaves.
0 — No integrations; orders are typed in or uploaded by hand.
3 — A CSV import and export and one or two shop connectors, with no API and no automation.
5 — Connectors to the main shop systems and marketplaces, a public API with documentation, and rules for common automations (order status, carrier choice, notifications).
8 — A broad connector list with ERP and accounting exports, webhooks, EDI (EDIFACT or similar) supported or offered through a named partner, rule engines for order routing across warehouses, and the API rate limits and versioning documented.
10 — The tool is an open part of the stack: every object readable and writable by API, a developer sandbox, connectors maintained by the vendor with a stated support policy, and a complete data export (orders, stock movements, shipments, documents) in open formats documented for the end of the contract.
The E-Commerce Operations Lead
Twenty-plus commerce platforms are named including Shopify, Magento, BigCommerce, Etsy and eBay, alongside Brightpearl and a Xero link that creates labels from Xero invoices, and a REST API documented for testing, pagination, authentication and errors that taps the same rule engine and writes tracking back to the channels. We found no public information on webhooks, EDI, published API rate limits and versioning, or a documented full export of orders, stock and shipment history at the end of the contract. 3 7 10 11
The Warehouse Manager
Twenty-plus shop platforms, over 150 channels and carriers combined, a Xero link that creates labels from invoices, and a documented REST API covering authentication, pagination and errors that also taps the rule engine — that fits the shop stack around the warehouse. We found no public information on webhooks, EDI for retail and logistics partners, documented API rate limits, or a data export of orders and shipments at the end of the contract. 1 7 10 11
The Transport Planner
A public REST API with documentation covering testing, pagination, authentication and error handling, reaching 70+ carriers, connectors to 20+ e-commerce platforms including Shopify, Magento, BigCommerce, eBay and Etsy, a Xero connection, and a no-code rule engine give it a solid connected core. I found no public information on webhooks, EDI, documented API rate limits or versioning, or a documented export of orders, stock and shipment history when the contract ends. 1 7 10 11
The Fulfilment Provider
For a warehouse with 22 brands on 22 shops this reads well: 150+ channels and carriers, 20+ e-commerce platforms including Shopify, BigCommerce, Magento, eBay and Etsy, a Xero connection that creates labels from invoices, and a documented REST API covering authentication, pagination, testing and errors, with a no-code rule engine on top. We found no public information on webhooks, EDI, API rate limits and versioning, or a documented export of orders, stock and shipment history at the end of a contract — the exit question I always ask before onboarding a client. 7 10 11
The IT & Integration Lead
A documented REST API covering testing, pagination, authentication and error handling, direct connectors to twenty-plus platforms including Shopify, Magento, BigCommerce, eBay, Etsy and Brightpearl, a Xero integration that creates labels from invoices, and a rules engine reachable through the API. What matters to me and is nowhere in the captured pages: webhooks, EDI for retail chains, a DATEV or ERP-side export, documented rate limits and versioning, and a documented full export of orders, stock and shipment history when the contract ends — only that cancellation is possible at any time is on record. 7 10 11
The Skeptic
A documented REST API with testing, pagination, authentication and error topics, 70+ carriers reachable through it, 20+ shop platforms and marketplaces, a Xero accounting link and a no-code rules engine with tags make the connector picture broad. We found no public information on webhooks, EDI, API rate limits and versioning, or a documented export of orders, stock and shipment history when the customer leaves — cancel any time says nothing about how the data walks out with you. 1 2 7 10
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where order, customer and shipment data are hosted, and who the subprocessors are (hosting, carriers' label APIs, payment, e-mail, analytics). Independently sourced by the sovereignty pipeline; recipient addresses flow to every connected carrier, so the processing chain counts, not only the server.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no privacy policy that covers the service.
3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.
5 — EU hosting stated and an EU contracting entity, but parts of the chain (support, e-mail, analytics, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered for the recipient and customer data, and the role of carriers (as independent controllers or processors) explained.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a security certification (ISO 27001, SOC 2 or BSI C5) published rather than implied.
The E-Commerce Operations Lead
The only element on record is the contracting entity's address, 7th Floor East (Programme), All Saints Street, Bristol, which places the vendor in the UK outside the EU. Beyond that we found no public information on where order, customer and shipment data are hosted, on the subprocessors behind the service including the carrier label APIs, on a data-processing agreement, or on security certifications. 1 11
The Warehouse Manager
The contracting entity is Shiptheory Ltd at a Bristol, UK address, which is all the captured pages establish — a non-EU entity, in other words. We found no public information on where order and recipient data are hosted, on the subprocessors behind the service, on a data processing agreement or on any security certification, and the sovereignty data on record shows no attributes. 1 11
The Transport Planner
The contracting entity is Shiptheory Ltd with its address in Bristol, UK — a European but non-EU company — and that is all the captured pages establish about ownership and entity. I found no public information on where order, customer and shipment data are hosted, on the subprocessors behind the service, on a data processing agreement, or on any security certification. 1 11
The Fulfilment Provider
The only sovereignty fact proven is the address: the contracting entity sits at All Saints Street, Bristol, UK — outside the EU. We found no public information on where order, customer and shipment data are hosted, on the subprocessors behind the service, on a data processing agreement, or on any security certification. 1 11
The IT & Integration Lead
The only sovereignty-related fact on record is the contracting entity's address in Bristol; I found no public information on where order, customer and shipment data are hosted, on any subprocessor behind the service or the carriers' label APIs, on a data processing agreement, or on a security certification. Since recipient addresses flow to every connected carrier, an undocumented processing chain is not a detail I can score kindly. 1 11
The Skeptic
The contracting entity is named at a Bristol address in the United Kingdom, outside the EU, and recipient addresses flow to 70+ carrier APIs — but we found no public information on hosting location, subprocessors, a data processing agreement or the carriers' controller role, let alone a security certification. 1 10 11
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: subscription per tier, user, warehouse or module, the per-order, per-label or per-shipment fees, label rates and surcharges when shipping through the vendor's contracts, connector and setup fees, hardware, minimum term, and what happens to the data on cancellation.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or "from" figure exists, but the volume fees, included orders or labels, and how the price scales are unclear.
5 — Prices per tier are public with the main inclusions, but at least one commonly needed piece (per-order or per-label fees beyond the allowance, connectors, extra users or warehouses, onboarding) is unpriced or "on request".
8 — Every tier priced publicly with included volumes and the fee per order, label or shipment beyond them, add-ons and setup listed, minimum term and VAT treatment stated, and whether own carrier contracts are allowed on each tier said plainly.
10 — Complete price computability: annual cost derivable for a given order volume, warehouse count and module set, with every fee, label surcharge, hardware and support cost and the cancellation and data-return terms published.
The E-Commerce Operations Lead
The captured terms are good as far as they go — a free trial with no credit card, no contract with cancel-any-time treatment, £1 for the first month when switching from another inventory solution — and packages are said to be listed on a separate pricing page. We found no public information on tier prices, per-label or per-order fees, included volumes, connector or setup fees, so I cannot compute an annual cost for my three-hundred-parcel-a-day volume. 2 7 10 11
The Warehouse Manager
The pages confirm a free trial with no credit card, no contract and cancellation any time, a £1 first month when switching from another inventory solution, and point to a separate pricing page for the packages. We found no public information on the subscription tiers, included label volumes, per-label or per-order fees or setup costs, so I cannot work out what a year costs from what was captured. 2 7 10 11
The Transport Planner
A free trial with no credit card, no contract with cancellation at any time, and a £1 first month for customers switching from another inventory solution are the only price-adjacent facts captured; no subscription price per tier, per-label or per-shipment fee, or included volumes appear. A separate pricing page is referenced but its figures are not among the captured pages, so an annual shipping cost cannot be computed from what was read. 2 7 10 11
The Fulfilment Provider
A buyer can see the shape of the bill — subscription packages on a pricing page, a free trial with no credit card required, no contract with cancel-any-time terms, and £1 for your first month when switching from another inventory solution — but the recurring tier prices, per-label or per-order fees and included volumes are not on the captured pages, so a real annual cost cannot be computed from what is public here. 2 7 10 11
The IT & Integration Lead
The captured pages show a free trial with no credit card required, no contract with cancellation at any time, a £1 first month when switching from another inventory solution, and a pointer to a separate pricing page for the packages — but no tier figures, included label volumes, per-label fees, connector or setup costs anywhere on record. A buyer cannot begin to compute an annual cost from what has been captured. 2 7 10 11
The Skeptic
The captured pages show a free trial with no credit card required, no contract with cancellation any time, a £1 first month for switchers from another inventory solution, and a pointer to a pricing page whose contents were not captured — no tier prices, no per-order or per-label fees, no included volumes, no setup or connector costs. A buyer cannot compute the real annual cost of a label-based tool from what is on record, and that is precisely where these tools make their margin. 2 7 10 11
Questions about Shiptheory
Is Shiptheory European?
Not determined: the vendor’s pages as captured do not say where Shiptheory is based.
Where does Shiptheory store data?
Not stated on the vendor’s pages as of 3 Nov 2026.
Does Shiptheory have a free plan?
Not stated on the vendor’s pages as of 3 Nov 2026.
What are the best alternatives to Shiptheory?
As of 4 Nov 2026, the panel rates Ongoing WMS (3.5/5), Shippingbo (3.5/5) and Mintsoft (3/5) highest among the other 19 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Ongoing WMS (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Shiptheory alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 3 Nov 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- We found no public information on compliance on the pages we read (shiptheory.com, shiptheory.com/inventory-management, support.shiptheory.com/support/solutions/articles/24000082217-how-to-use-inventory-sync, support.shiptheory.com/support/solutions/articles/6000114652-barcode-scanning, support.shiptheory.com/support/solutions/articles/24000095945-picking-list-template-design-guide, support.shiptheory.com/support/solutions/articles/24000045115-which-carriers-support-return-labels- and 5 more). If the vendor publishes it somewhere else, send us the page. Know more? Tell us
- 22 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 22 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
Sources (11)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor page www.shiptheory.com Checked 3 Nov 2026 Details →
- 2 Inventory & stock control — found from sitemap shiptheory.com Checked 3 Nov 2026 Details →
- 3 Inventory & stock control — found from sitemap support.shiptheory.com Checked 3 Nov 2026 Details →
- 4 Warehouse operations: receiving, picking & packing — found from sitemap support.shiptheory.com Checked 3 Nov 2026 Details →
- 5 Warehouse operations: receiving, picking & packing — found from sitemap support.shiptheory.com Checked 3 Nov 2026 Details →
- 6 Multi-carrier shipping & returns — found from sitemap support.shiptheory.com Checked 3 Nov 2026 Details →
- 7 Multi-carrier shipping & returns — found from sitemap shiptheory.com Checked 3 Nov 2026 Details →
- 8 Freight & transport management — found from sitemap support.shiptheory.com Checked 3 Nov 2026 Details →
- 9 Freight & transport management — found from sitemap support.shiptheory.com Checked 3 Nov 2026 Details →
- 10 Integrations, automation & exit — found from sitemap shiptheory.com Checked 3 Nov 2026 Details →
- 11 Integrations, automation & exit — found from sitemap shiptheory.com Checked 3 Nov 2026 Details →