Converia vs Cvent

Converia

The documented booking process runs in structured steps through category, ticket, add-ons such as the evening event or workshops, personal data, special requests and payment, with custom fields set as required or optional, discount codes in four flavours including hidden price groups for VIPs, group registrations with approval workflows, and early-bird tiers that activate and end on their own deadlines. That covers member-style pricing by code and an assistant registering several colleagues in one go. We found no public information on embedding the shop in our own association website, waiting lists or seat quotas, a seating plan, checkout languages, or mobile accessibility of the checkout.

Cvent

The registration pages show complete event websites with drag-and-drop design and branding, early-bird pricing, automated reminder emails and abandoned-registration follow-up, and the association pages offer membership authentication for member handling, with an independently audited WCAG statement and eighteen accessibility templates on the trust pages. I found no public information on discount codes, capacity limits with waiting lists, seating plans or group bookings with several attendees per order — the last being exactly what my assistants do when booking three colleagues at once — so I cannot place the shop at the fully flexible level.

Converia

Converia Pay offers bank transfer, Visa/Mastercard and Apple Pay or Google Pay, with PayPal and card interfaces such as Computop, Nexi, Saferpay and Datatrans supported and on-site payment at the counter available; funds are held in escrow and paid out gross, without fee deduction, on the first working day of the following month, with refunds of overpaid invoices triggerable in the product and secupay recovering any shortfall. We found no published fee amounts and no statement on passing fees to the buyer, and no public information on chargebacks, ticket transfer or refunds when a whole event is cancelled.

Cvent

Cvent Payments is described as collecting money on my behalf with all major cards plus Apple Pay and Google Pay in 130+ currencies, weekly payouts in six named currencies including the euro, automated refund balances updated twice daily, automated reserve handling, and an OnArrival reader for on-site card sales. The captured pages state "One Flat Fee with no hidden costs" without any amount, and I found no public information on PayPal, SEPA direct debit or invoice payment for business buyers, on the per-ticket fee, or on whether fees can be passed to the buyer.

Converia

Administrators create tax rates with a name and percentage, assign them through service types in offer packages and sub-packages, and can flag a service type as reverse-charge capable; invoices and payment data are produced in the conference process and transferred to DATEV and SAP, further accounting systems are connectable, and accounting gets an overview of bookings, invoices and payment statuses. That handoff is what my accounts payable department wants. We found no public information on invoices issued in our own name with consecutive numbers, VAT ID validation, credit notes or cancellation invoices, or e-invoice formats.

Cvent

The only facts bearing on the books are "tax collection" as part of the payment service, a finance-and-budget integration category, and an FAQ that mentions SAP Concur for budget tracking. I found no public information on VAT rates per ticket, invoices in my association's name with consecutive numbers, VAT-ID capture or reverse charge, credit notes, or an export to a named accounting system — for invoices an accounts-payable department accepts without a phone call, that is thin.

Converia

The web-based check-in app scans QR codes on tickets or print-at-home badges with a phone or tablet camera, and badges are generated directly from the person database, so the door works from the same data as registration; access runs per event day or ticket offer and option, payment status is checked at the gate, and check-in and check-out timestamps are stored expressly to document attendance times for CME points — exactly the continuing-education evidence I need, with certificates in the reporting module. The app requires an active internet connection, and we found no public information on a card terminal for box-office sales, walk-in registration, dedicated scanner hardware or offline failover.

Cvent

OnArrival covers my door end to end: QR self-check-in and search by name, email, company or confirmation, wireless on-demand badge printing with attendee details editable on the fly, kiosks and walk-in registration, session badge scans with admit-deny verification and capacity control, real-time figures every fifteen minutes, and an on-site payment reader. Signature tracking for CE credits and continuing-education credit tracking across all events match my congress duty directly, and both full-service and self-service packages with hardware, printers and scanners are published; I found no public information on offline scanning limits or failover behaviour.

Converia

Every person record of the event exports to Excel with master, contact, address, organisation, membership and custom fields — membership numbers included, which matters to an association — plus filtering and a template file, and a data processing agreement tailored to scientific, medical and public-sector clients is provided, with person data also flowing out through a REST API. We found no public information on a white-label set-up in which buyers see only us, on whether Converia markets other events to our attendees or lists our congress anywhere, or on how retention and deletion after the conference are configured.

Cvent

A data processing agreement with a ten-business-day objection window and change notifications is published, the pages state that attendee data is never sold and never used to train external models, data subjects keep rights to correction, deletion and blocking, and attendee data syncs to Salesforce, Marketo or HubSpot through an open API. I found no public information on booking without a platform account, newsletter consent in the checkout, configurable retention after the event, or whether the platform markets other events to my buyers, so the relationship is supported but its ownership is not proven.

Converia

Converia GmbH of Weimar, registered at the Amtsgericht Jena, is the contracting entity, conference data sits in an ISO-27001-certified European data center that the vendor distinguishes from the EU data centers of American providers, and payment processing runs through the BaFin-certified secupay AG; the privacy policy lists service providers with locations and stated safeguards, such as Intercom processing in Ireland, Perspective in Germany and Google under the Data Privacy Framework with IP anonymisation. The hosting infrastructure itself is not named, the vendor's own security certification is only in preparation, and the processor chain for the conference platform beyond hosting and payments is not documented.

Cvent

The German security page claims first-class European data-centre infrastructure that keeps customer data within the EU, a Cvent Deutschland GmbH appears in the affiliate list under the published data processing agreement, and ISO 27001 and 27701, SOC 1 and 2 Type II, PCI DSS Level 1 and the EU-U.S. Data Privacy Framework are attested. The vendor is U.S.-based Cvent Inc., the affiliate and subprocessor list gives no per-provider locations, and data residency is flagged as unconfirmed from the vendor's own captured pages, so the chain beyond the hosting claim remains open.

Converia

The pricing page describes the model — packages with fixed monthly prices, a monthly subscription within an annual contract, one variant for a single conference and one for organisers running several events a year, with upgrades at any time — and payouts arrive gross with no fee deduction. But we found no price figure, per-ticket fee, payment fee or add-on price on any captured page, so the cost of a 900-person congress cannot be worked out from public information and starts with a consultation.

Cvent

Beyond a 14-day free trial of the registration software, the only pricing statements I found are "One Flat Fee with no hidden costs" and "no hidden fees", both without any amount attached. I found no public information on the per-ticket or payment-processing fee, on who pays it, on refund or payout fees, on hardware rental, or on term and minimums; registration runs through a demo request form, so the real cost of my 900-delegate congress is a sales conversation.