Converia vs Cvent

Converia

The booking process is documented in structured steps with ticket categories, add-ons, custom questions as required or optional fields, discount and voucher codes including personalised single-use codes and hidden price groups for VIPs, group registrations with approval workflows, dependent workshop options and automatic early-bird tiers. We found no public information on a white-label shop under the organiser's own domain, a seating plan, waiting lists, checkout languages or checkout accessibility.

Cvent

Event websites are built with drag-and-drop widgets under the organiser's own branding, with early-bird pricing, automated reminder emails and abandoned-registration follow-up, and a checkout offering Apple Pay and Google Pay. We found no public information on discount codes, per-attendee custom questions, capacity limits with waiting lists, or reserved seating with a seating plan.

Converia

Payments run through Converia Pay with the BaFin-certified German secupay AG, offering bank transfer, Visa/Mastercard, Apple/Google Pay and card interfaces to Computop, Nexi, Payone, SaferPay, Datatrans and PayPal; payouts arrive gross, without fee deduction, on the first working day of the following month from trust accounts, refunds of overpaid invoices can be triggered in the product, and graduated cancellation fees are configurable per rate group. We found no public information on fee amounts per ticket or payment, on chargeback handling or on buyer-side resale.

Cvent

Payout timing is stated (monthly under the legacy service, weekly with Cvent Payments) in six currencies, processing supports 130+ currencies with Apple Pay and Google Pay, refund balances and reserves are handled automatically, and on-site card payments run through the OnArrival payment reader at a PCI Level 1 service provider. The only fee statement is "One Flat Fee with no hidden costs" with no amount, and we found no public information on passing fees to buyers, ticket transfer or resale, or chargebacks.

Converia

Administrators define tax rates with a name and percentage, assign them to service types that can be flagged reverse-charge capable, and invoices plus payment data are generated in the conference process and transferred to the customer's financial system through ready interfaces to DATEV and SAP, with company data and a separate billing address captured. We found no public information on consecutive invoice numbering, e-invoice formats, VAT-ID validation, credit notes or the platform's own fee invoicing.

Cvent

The payments pages mention automated tax collection and consolidated billing statements, and an FAQ references expense tools like SAP Concur. We found no public information on VAT rate configuration per ticket, invoices in the organiser's name with consecutive numbers, cancellation invoices, or exports to a named accounting system.

Converia

A web-based check-in app scans QR codes on tickets or print-at-home badges with a smartphone camera, bound to gates whose rules grant access by event day, ticket offer or option, optionally verify payment status, and record check-out timestamps for attendance documentation such as CME points; a counter and self-service terminal issue badges without a reception list, and on-site payment at the counter is a default payment type. The help pages state an active internet connection is required for the app to communicate with the event, and we found no public information on named card terminals, dedicated scanner hardware or live attendance figures.

Cvent

OnArrival covers QR self-service check-in on desktop, phone and tablet, searchable guest lists, on-demand badge printing with on-the-fly attendee edits, session scans with admit/deny verification and capacity control, walk-in kiosks, on-site payments through the named payment reader, signature tracking for continuing-education credits, and real-time check-in statistics, with kiosks, scanners and printers available via the full-service package. We found no public information on offline scanning limits or on-site reconciliation with online sales.

Converia

Every person record of an event, including custom fields and membership and organisation data, can be exported as a filterable Excel file, persons flow to the organiser's systems via REST API and LDAP, and a data processing agreement is offered that was tailored with feedback from university data protection officers. We found no public information documenting the organiser as controller for attendee data, whether booking is possible without a frontend account, whether the platform markets to an organiser's attendees, or configurable deletion of attendee data after the event.

Cvent

Services run under an agreement that includes a data processing agreement, with a published affiliates-and-subprocessors page offering change notifications and a ten-business-day objection window; attendee data syncs to Salesforce and other CRMs, marketing emails to registrants are run from the product, and the vendor states it never sells attendee data nor uses it for external model training. We found no public information naming the organiser as controller, on checkout newsletter consent, or on configurable deletion and anonymisation after the event.

Converia

The contracting entity is Converia GmbH of Weimar, registered at Amtsgericht Jena and run by its managing partners; conference data sits in an ISO-27001-certified European data center explicitly described as not the EU data centers of American providers, and payments run through the German, BaFin-certified secupay AG. The privacy policy discloses subprocessors with countries and safeguards, but these concern the vendor's own website, and we found no public information on the subprocessor chain for attendee data, the ownership structure, or certification scope beyond the data-center ISO 27001 with VdS 10000 only in preparation.

Cvent

The parent is Cvent Inc. of the USA, contracting through Cvent, Inc. and affiliates including Cvent Europe Ltd. and Cvent Deutschland GmbH, and the German privacy page claims European data-centre infrastructure securing customer data within the EU, backed by published ISO 27001, ISO 27701 and SOC attestations. The subprocessor list gives entity names without countries, the EU-U.S. Data Privacy Framework certification signals US transfers, and the website itself runs Google reCAPTCHA, so much of the chain is not evidenced as EU-based.

Converia

The pricing page names the billing model — packages with fixed monthly prices inside an annual contract, one variant for a single conference and one for organisers with several events a year, upgrades at any time — but publishes no price figure, and the offered next step is a consultation call. Payout mechanics are public (gross payout on the first working day of the following month, no fee deduction, no automatic offsetting) and fees are described as configurable per payment type without amounts, so an organiser cannot compute the cost of an event from the public pages.

Cvent

Public pricing amounts to a 14-day free trial and a "One Flat Fee with no hidden costs" claim with no amount stated. We found no public information on the per-ticket or payment processing fees, who pays them, or the price of on-site hardware and service packages.