Converia vs Cvent

Converia

The booking flow is documented in real steps — category, ticket, add-ons like the evening event or workshops, personal data, review, payment, then confirmation with invoice and ticket by email — with early-bird tiers that activate and end on their deadlines, four kinds of discount code, custom required or optional fields, group registrations with approval workflows and invitation management for free guests. We found no public information on embedding the shop in our own site, on capacity limits with a waiting list, or on an accessible mobile checkout, which keeps it in the middle.

Cvent

Registration is clearly a full product: drag-and-drop event websites with my branding, early-bird pricing, automated reminders and abandoned-registration follow-up, and a checkout that stays on the platform and takes Apple Pay and Google Pay. We found no public information on discount codes, quotas and waiting lists, custom questions per attendee, or selling under my own domain. At least the checkout's accessibility is independently audited against WCAG.

Converia

Money is collected through Converia Pay by bank transfer, Visa/Mastercard, Apple Pay and Google Pay, processed by the BaFin-certified secupay, held in trust on separate accounts and paid out gross without fee deduction on the first working day of the following month — a monthly rhythm, not the cash before the show that I need to pay the band. Refunds of overpaid invoices can be triggered in the product and the recovery of a refund shortfall is documented, but no per-ticket or payment fee is published and we found no public information on passing fees to the buyer or on chargeback handling.

Cvent

Major cards plus Apple Pay and Google Pay, 130-plus currencies, weekly payouts in euros under Cvent Payments with an older monthly option, and refund balances managed automatically twice a day — a pipeline I could plan around, though we found no public information on payouts landing before the event; the stated cadence is weekly. The fee is announced as "One Flat Fee with no hidden costs", and we found no public information on the fee amount or on passing it to the buyer. Onsite card taking exists through the named OnArrival payment reader.

Converia

Admins create tax rates by name and percentage and attach them to service types that can be flagged reverse-charge-capable and used in offer packages and sub-packages, invoices and payment data are generated inside the conference process and flow to DATEV and SAP, and the person export carries company, department and membership data alongside a separate billing address at checkout. We found no public information on consecutive invoice numbers, VAT ID validation, e-invoices or credit notes after cancellation, and the captured pages do not say whether Converia sells as agent or in its own name.

Cvent

Cvent Payments mentions tax collection and there are consolidated billing statements inside the platform, but the accounting trail is thin. We found no public information on VAT rates per ticket, invoices in the organiser's name, business buyers with a VAT ID, or an export to an accounting system; the nearest thing is an integration category for budget and expense tools that mentions SAP Concur.

Converia

The web-based check-in app needs no install, scans QR codes on tickets or print-at-home badges with a phone camera, and gates decide entry by event day, ticket offer and ticket option, check payment status and record check-out with timestamps for attendance credit; badges and the counter or self-service terminal pull straight from the person database with no separate reception list. The help pages state plainly that an active internet connection is required, so my basement door with no signal would be stuck, and we found no public information on offline scanning, several devices at once, a named card terminal or walk-up registration.

Cvent

OnArrival is the door kit I would actually rent: QR scanning on phones and tablets, wireless on-demand badge printing, guest search by name or confirmation, per-session admit-or-deny with capacity control, walk-ins and self-serve kiosks, onsite payments through a named reader, and check-in numbers refreshed every fifteen minutes. There is even a full-service package with kiosks, printers and scanners led by a project manager. The hole for my basement: we found no public information on offline scanning.

Converia

Every person record of an event exports as a filterable Excel file with contact, address, organisation, membership, profile and custom-field data — the mailing list I want from last month's show is in there — and a data processing agreement tailored to scientific, medical and public-sector clients is offered, with a REST API to move persons and invoices onward. We found no public information on who is named controller for attendee data, on collecting my own newsletter consent in the checkout, on booking without a platform account, or on deletion settings per event, so the buyer relationship itself stays undocumented.

Cvent

There is a published data processing agreement with subprocessor notification and a ten-business-day objection window, a flat statement that attendee data is never sold, and attendee data syncing into Salesforce and other CRMs — so last month's buyers can end up on my list. But we found no public information on who is named controller, whether buyers can book without a platform account, or whether the platform markets other events to my buyers.

Converia

The contracting entity is Converia GmbH of Weimar, registered at the Amtsgericht Jena with a German VAT ID and run by its managing partners, and conference data sits in an ISO-27001-certified European data center that the vendor pointedly distinguishes from the European data centers of American providers. The privacy policy names service providers with their countries — Webflow in the USA under EU standard contractual clauses, Intercom in Ireland with no third-country processing, Perspective in Germany — though mostly for the vendor's own website, and we found no public information on ownership structure or the platform's full payment and email chain beyond secupay, so it falls short of the top level.

Cvent

The German site runs under Cvent Deutschland GmbH and claims first-class European data-centre infrastructure that keeps customer data within the EU; the trust page carries ISO 27001, ISO 27701, SOC 1 and SOC 2 Type II, PCI DSS Level 1 and the EU-US Data Privacy Framework, and a subprocessor list is published with change notifications. The parent is Cvent Inc. of the USA and the processing agreement runs through Cvent, Inc. and its affiliates, and we found no public information on where each listed affiliate or subprocessor processes data — European at the data-centre claim, unproven for the rest of the chain.

Converia

The captured pricing pages describe only the model — fixed-price monthly packages in an annual contract, one variant for a single conference and one for organisers with several events a year, upgradeable at any time — and we found no public figures for the packages, per-ticket fees, payment fees, payout or refund costs; the stated way in is a consultation call. I cannot price a twelve-euro ticket night from these pages at all.

Cvent

Everything public about price fits in two lines: a fourteen-day free trial for the registration software and the phrase "One Flat Fee with no hidden costs". We found no public information on the fee amount, payment processing fees, who pays them, or what the badge hardware and the full-service crew cost — on a twelve-euro ticket I cannot work out one euro of cost from the public pages, and the demo form and the sales line say the rest is a conversation.