Converia vs Cvent

Converia

The documented booking flow is genuinely structured — category, ticket, add-ons, personal data, review, payment, confirmation with invoice and ticket — with custom fields as required or optional, four kinds of discount codes, group registrations with approval workflows, dependent workshop options and automated early-bird deadlines. We found no public information on embedding the shop on the organiser's own website or under its own domain, capacity limits with waiting lists, reserved seating, or an accessibility statement for the checkout.

Cvent

Registration is well marketed: complete event websites built with drag-and-drop widgets in the organiser's branding, early-bird pricing, email campaigns with abandoned-registration follow-up, and a WCAG audit with eighteen accessibility templates claimed for core products. But we found no public information on discount codes, custom questions per attendee, quotas and waiting lists, reserved seating, or a shop embeddable in the organiser's own website.

Converia

The money mechanics are documented more openly than I am used to: bank transfer, Visa/Mastercard and Apple Pay/Google Pay through Converia Pay with secupay AG named as the BaFin-certified processor, support for a list of named payment interfaces, funds held in trust and paid out gross with no fee deduction on the first working day of the following month, self-service refunds of overpaid invoices, and cancellation fee scales configurable per rate group. We found no public information on ticket transfer or resale by buyers, chargeback handling, or the amounts of any fees — payment types carry configurable fees, but the captured pages give no figures.

Cvent

Cvent Payments is described collecting on the organiser's behalf for all major cards plus Apple Pay and Google Pay in 130+ currencies, with weekly payouts in six currencies (monthly under the legacy service), automated refund balances and reserve handling, and onsite card payments through the OnArrival reader. The fee itself appears only as 'One Flat Fee with no hidden costs' without a figure, and we found no public information on who bears the fee, refund and chargeback processes, or methods such as PayPal, SEPA or invoice.

Converia

Tax rates and service types are created by administrators and assigned per offer package and sub-package, service types can be flagged reverse-charge-capable, and invoices and payment data generated in the conference process flow to DATEV and SAP — a real handoff into the finance department. We found no public information on consecutive invoice numbering, invoices issued in the organiser's name with its tax details, e-invoices, VAT-ID validation, credit notes on cancellation, or how the platform invoices its own fees.

Cvent

The payments copy mentions 'tax collection' and consolidated billing statements, and integrations are grouped under finance and budget with an FAQ about SAP Concur. We found no public information on VAT rates per ticket, invoices in the organiser's name, VAT IDs and reverse charge, or exports to a named accounting system.

Converia

Gate-based check-in is documented in depth: access rules by event day, ticket offer and option, payment-status checks at the gate, check-out with same-day re-entry, timestamped attendance documentation for CME points, badges and QR codes generated from the person database, on-site payment at the counter, and scanning at a counter or self-service terminal. The documented prerequisite is a device with browser, camera and an active internet connection, so we found no public information on offline scanning, and no public information on live attendance figures or walk-in registration.

Cvent

OnArrival is documented in depth: check-in by name, email, company or confirmation on desktop, phone or tablet, wireless on-demand badge printing with edits on the fly, session scans with admit-or-deny verification and capacity control, kiosks and walk-in registration, onsite payments with the OnArrival reader, CE-credit signature tracking, and stats refreshed every 15 minutes. Full-service packages supply kiosks, printers and scanners with onsite staff; we found no public information on offline limits or reconciling onsite payments with online sales.

Converia

The person export is the strongest item: every person record of the event — master, contact, address, organisation, membership, profile data and custom fields — in a filterable Excel file, backed by a data processing agreement tailored to scientific, medical and public-sector clients and person data flowing out via REST-API to DATEV, SAP and LDAP. But the questions that decide who owns the buyer — whether attendees need a platform account, whether the platform markets other events to an organiser's attendees, and retention or deletion per event — have no public answer we could find.

Cvent

A data processing agreement under the service agreement, a stated promise never to sell organiser or attendee data, data-subject rights to correction, deletion and blocking, attendee messaging, and attendee-data sync into Salesforce and other CRMs are on the pages. We found no public information on controller and processor roles, whether buyers can book without a platform account, platform marketing to the organiser's buyers, export on demand, or retention and deletion after an event — so what leaving would cost is not stated.

Converia

The contracting entity is Converia GmbH of Weimar, registered at Amtsgericht Jena and run by its managing partners; conference data sits in an ISO-27001-certified European data center that the vendor locates explicitly not in the EU data centers of American providers; payments run through BaFin-certified secupay AG; and safeguards are named for the US tools on the vendor's own website (standard contractual clauses for Webflow, Data Privacy Framework certification for Google and Make, Intercom support in EU data centers). The data center operator is not named, and the platform's own email and analytics subprocessors are not enumerated, so the chain is evidenced but not end to end.

Cvent

German pages claim European datacenter infrastructure that keeps customer data within the EU, a Cvent Deutschland GmbH appears in the copyright and affiliates list, and a public affiliates-and-subprocessors page with a data processing agreement, change notification and objection rights is maintained alongside ISO 27001/27701, SOC 1 and 2, and PCI DSS Level 1. Against that, the services are contracted by Cvent, Inc. with its affiliates, the trust pages rely on the EU-U.S. and Swiss-U.S. Data Privacy Frameworks, and the site itself runs Google reCAPTCHA; hosting infrastructure is unnamed and subprocessor locations are not given.

Converia

The pricing page names fixed monthly packages within an annual contract, a variant for organisers running several conferences a year, and upgrades to a larger package at any time — but the captured pages give the billing model without any amount for any package, fee or add-on, and the homepage route to a price is a consultation. The only published money mechanics are the payout terms via secupay — gross, no fee deduction, first working day of the following month — so no organiser can compute the cost of an event from these pages alone.

Cvent

Only a 14-day free trial and the claim 'One Flat Fee with no hidden costs' are published; we found no public information on fee amounts per ticket or registration, payment processing fees, whether the organiser or the buyer pays, or prices for onsite hardware, badging packages and the full-service option. An organiser cannot compute the cost of an event from these pages.