Campaigns & automation
How this is scored
Building the mail and the journey around it: editor, templates, segmentation, triggered sequences, A/B testing.
0 — One-off broadcasts from a fixed template; no segmentation and no automation of any kind.
3 — A drag-and-drop editor and simple list segmentation, but automation is a single welcome mail and there is no testing.
5 — Reusable templates, attribute and behaviour segmentation, multi-step automations on common triggers, and subject-line A/B testing.
8 — A visual journey builder with branching on behaviour and data, dynamic content per segment, send-time optimisation, and testing that reports significance rather than raw counts.
10 — Journeys treat the whole lifecycle: event-driven entry from other systems, branching on any attribute or event, holdout groups for measurement, and automations a marketer can read months later without a diagram.
The Shop Owner
Multi-step automations are real and tiered — three on the free plan, fifty on Comfort, unlimited with multiple triggers on Power — and segmentation reaches purchase history through the e-commerce integrations plus engagement, geography and signup source, which is the targeting my shop sells against. We found no public information on campaign A/B testing, journey branching or dynamic content per segment, so I stop short of the top half. 2 1 2 6