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ERP

Odoo

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Odoo SA · www.odoo.com

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Odoo: AI-assisted analysis on whats-best.ai Odoo: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Odoo at a glance

Vendor
Odoo SA
Headquarters
Not stated on the vendor’s pages as of 26 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 26 Oct 2026
Free plan
Yes, per the vendor’s own page source, captured 26 Oct 2026
Panel verdict
The AI panel rates Odoo 4/5, the mean of 6 judges. Odoo is an open-source ERP from Odoo S.A. how scores are made
As of
Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources

Odoo alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The Online Retailer

Weighted verdict

Sells on a Shopware shop, Amazon and eBay from one warehouse with eight staff, and oversold a bestseller twice last Christmas. Wants stock synchronised across every channel, orders, labels and returns handled in one place, OSS VAT done right, and a price that does not jump with every thousand orders.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Online Retailer

Panel median The Online Retailer This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The Online Retailer
Finance, tax & compliance 4 of 5 4 of 5
Purchasing, inventory & order processing 4 of 5 3.5 of 5
Manufacturing, services & projects 4.5 of 5 4 of 5
Integration, API & data portability 3.5 of 5 3 of 5
Rollout, roles & operations 3.5 of 5 3 of 5
European sovereignty 4 of 5 3.5 of 5
Pricing transparency 3.5 of 5 4 of 5

Finance, tax & compliance

How this is scored

Whether the ERP keeps books a tax adviser and an auditor accept: general and subledgers, VAT per country, GoBD-compliant posting and archiving, e-invoices sent and received (XRechnung, ZUGFeRD), payments and dunning, and a DATEV export or a documented hand-over to the accountant.

0 — No accounting at all; invoices leave as PDFs and the books are kept somewhere else by hand.

3 — Invoices and credit notes are created in the system, but there is no ledger, no stated GoBD compliance and no export the accountant can import.

5 — Invoices, open items and payments in the system with a DATEV or accounting export, VAT rates per item, dunning, and e-invoices in XRechnung or ZUGFeRD format sent to customers.

8 — Full financial accounting or a live-synchronised one: general, receivables and payables ledgers, incoming e-invoices read and matched to purchase orders, bank feeds with payment matching, OSS and reverse-charge VAT, GoBD compliance stated with a procedure documentation, and several companies in one tenant.

10 — The money side closes inside the system: an auditor's GoBD or IDW PS 880 attestation published, consolidation and intercompany postings across entities, fixed assets and cost accounting, every posting traceable to the order, goods movement and user behind it, and period close with locked periods documented.

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The Online Retailer

GoBD compliance is stated outright on the accounting pages, e-invoices go out via Peppol, bank feeds synchronise with a claimed 95 per cent automatic match, and fixed assets, multi-company consolidation and period closing with lock dates are all documented. A DATEV export is evidenced through a community thread about account-number lengths rather than a product page, and I found no public information naming OSS or reverse charge explicitly — cross-border tax computation is described, but for my OSS filings I would want that spelled out by name. 9 10 15

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Purchasing, inventory & order processing

How this is scored

The goods chain from supplier to customer: quotes, orders and order confirmations, purchasing and goods receipt, stock per warehouse and bin, batch and serial numbers, picking and shipping, returns — and whether each step posts through to the next document and to the ledger instead of being retyped.

0 — No order or stock handling; the product is a contact list or an invoicing tool.

3 — Items with a stock count and an order list, but purchasing, goods receipt and delivery are not connected and stock is corrected by hand.

5 — Quote, order, delivery note and invoice as one document chain, purchase orders with goods receipt booking stock, and stock levels with reorder points per item.

8 — Several warehouses and storage bins, batch and serial number tracking, mobile picking and scanning, carrier and shop or marketplace connections, returns with restocking and credit note, drop shipping, and stock valuation that flows into the books.

10 — The goods chain runs and is evidenced in the system: demand-driven purchasing proposals, EDI with suppliers and customers, fulfilment and multi-channel stock allocation, best-before and recall traceability per batch from supplier to customer, and every movement attributed and dated.

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The Online Retailer

Purchase orders book stock only when the receipt is validated, which is the right chain, and multi-warehouse stock, batch and serial traceability, offline barcode picking with cluster, wave and batch strategies, carrier label printing and valuation from FIFO to standard price are all documented. What holds it down for me: I found no public information on connections to Shopware, Amazon or eBay, nor on returns with restocking or drop shipping — precisely the multi-channel stock sync that would stop me overselling a bestseller at Christmas. 3 4 11 12

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Manufacturing, services & projects

How this is scored

The depth for the buyer's own business model: bills of materials, work orders and capacity planning for manufacturers; projects, time, resources and milestone billing for service firms; contracts, subscriptions and field service. A product is judged on the models it says it serves.

0 — Nothing beyond trading goods; no bills of materials, projects or service billing.

3 — A simple kit or set of items, or a project tag on invoices, but no production orders, no time recording and no planning.

5 — For at least one model a working core: bills of materials with production orders consuming stock, or projects with time recording and billing from logged hours, with the supported models named on the vendor's pages.

8 — Multi-level bills of materials with routings, work centres and capacity planning, or projects with budgets, resource planning, milestone and recurring billing, and service or maintenance contracts — with costs flowing to cost accounting.

10 — Industry depth documented for the models served: MRP runs with material and capacity planning, shop-floor data capture and quality checks, variant configuration, or full professional-services automation with utilisation, contracts and revenue recognition — each described with its limits in public documentation.

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The Online Retailer

The manufacturing set is documented as MRP plus MES plus quality, workshop and maintenance, with finite capacity planning on a Gantt chart, a tablet shop-floor app, worker feedback and lot traceability — real depth I would never use. On the services side, subscriptions generate recurring invoices and timesheets serve as client justificatives, but the gaps I read about the subscription and project apps not being integrated come from community answers on older versions rather than product documentation. 4 13 14

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Integration, API & data portability

How this is scored

How the ERP connects and how the data gets in and out: a public API reference, webhooks, standard connectors for shops, marketplaces, banks, payroll, DATEV and BI, data import from the previous system, and a documented full export when the company leaves.

0 — No API, no import and no export beyond printing.

3 — CSV import and export of some lists, a few named integrations, but no public API documentation and no full export.

5 — A documented REST or OData API, CSV or Excel import for master data and open items, and standard connectors to common shops, banks and DATEV.

8 — A public, versioned API reference covering all main objects with webhooks, a connector marketplace, a documented migration path from named predecessor systems, and a full data export of master data, documents and postings available to the customer.

10 — Open by design and evidenced: complete API coverage with sandbox tenants and rate limits stated, open data formats or open-source code, a contractual exit with export format and timeline, and self-hosting or on-premise as a documented alternative to the vendor's cloud.

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The Online Retailer

A RESTful and XML-RPC API with named language bindings, CSV and Excel import and bank statement formats like CAMT.053 and CODA are documented, and portability is unusually strong: PostgreSQL as the data format, manual backups downloadable at any time, self-hosting as a stated alternative, and data deleted or returned on termination. But I found no public information on webhooks, a versioned API reference, a connector marketplace or standard connectors to Shopware, Amazon or eBay, and the pricing page marks the external API as available in the Custom plan only, which I would need to price before relying on it. 1 5 6 8 10

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Rollout, roles & operations

How this is scored

What it takes to go live and run the system: implementation path (self-service, vendor, partner network), onboarding and training, roles and permissions, audit log, updates and customisation that survive them, support channels and service levels, and availability.

0 — No information on implementation, roles, support or availability.

3 — A contact form and a help page, but no stated implementation path, no role model and no support terms.

5 — A described onboarding or implementation offer, user roles with permissions, a help centre with current documentation, and support channels with hours.

8 — Implementation methods with typical duration stated, a certified partner network or vendor services listed, fine-grained permissions with a change log, customisation without code that survives updates, and published service levels for support and availability.

10 — Operations are evidenced: a status page with uptime history, release notes and an update policy, a field-level audit trail, sandbox or test tenants, and support, training and implementation terms public enough to plan a go-live without a sales call.

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The Online Retailer

There is a real support structure: web form and phone channels with local opening hours, unlimited free bug tickets, handling started within two business days, automatic security updates on the cloud, and a published 99.9 per cent uptime service level in Tier-III data centres with N+1 redundancy. Implementation runs self-service or through a partner and accountant network, but I found no public information on typical go-live durations, a field-level change log behind permissions, or a status page with uptime history. 6 17 18

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where the ERP data — customers, suppliers, prices, postings, employees — is hosted, and who the subprocessors are (cloud infrastructure, email, support tooling, AI features). Independently sourced by the sovereignty pipeline; an ERP holds a company's entire commercial record, so the ownership chain counts, not only the server location.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.

5 — EU hosting stated and an EU contracting entity, but parts of the chain (US hyperscaler, AI features, support or email tooling) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered, and an on-premise or EU-only hosting option stated.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a certification such as ISO 27001 or BSI C5 published rather than implied.

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The Online Retailer

The contracting entity is Odoo S.A. in Belgium under Belgian law, EU-region production runs in France and Belgium on named Google Cloud EMEA and OVH infrastructure, subprocessors are listed with purposes and locations, EU standard contractual clauses are applied, and self-hosting is stated as an alternative. What holds it back: EU-hosted customers on versions before Odoo 19 keep an additional backup in Canada until the fourth quarter of 2026, trial-session recordings were processed by FullStory in US Google Cloud data centres, and I found no public information on the ownership chain or an ISO 27001 held by Odoo itself — only CSA STAR Level 1 plus data-centre certificates. 6 7 8

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Pricing transparency

How this is scored

Whether a company can compute the real annual cost from public pages alone: price per user, module, company or transaction volume, which modules (accounting, warehouse, production, POS) cost extra, implementation and onboarding fees, minimum term, and what happens to the data on cancellation.

0 — No public prices at all; every customer is a sales call or a partner proposal.

3 — A starting price or "from" figure exists, but what is included and how it scales with users, modules or companies is unclear.

5 — Prices per edition or module are public with the main inclusions, but at least one commonly needed piece (implementation, extra companies, warehouse or production module, API use) is unpriced or "on request".

8 — Every edition and module priced publicly with its scaling rule (per user, company or volume), onboarding and implementation packages priced, minimum term and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given company size and module set, with every add-on, implementation, support and hosting cost and the cancellation and data-return terms published.

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The Online Retailer

Prices are refreshingly clear for a shop my size: 19,90 € / Monat für ALLE Apps on a single per-user price with no usage-based pricing, Light-Benutzer zu 7,90 €, a free single-app plan with unlimited users, taxes stated as exclusive, renewal increases capped at up to 7 per cent per year, and data deleted or returned on termination after a three-week grace. What keeps it from the top: implementation and onboarding carry no published price, Odoo.sh hosting costs are marked as not included without a figure, and extra modules are charged per 100 lines of code at a rate only specified in writing at conclusion. 1 5 6 7

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 7 Report an error

Questions about Odoo

Is Odoo European?

Yes. whats-best.ai classifies Odoo as EU-Made.

Where does Odoo store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

Does Odoo have a free plan?

Yes. Odoo has a free plan, per the vendor’s page captured 26 Oct 2026.

What are the best alternatives to Odoo?

As of 29 Oct 2026, the panel rates weclapp (3.5/5), Haufe X360 (3.5/5) and JTL-Wawi (3.5/5) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is weclapp (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Odoo alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (18)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.odoo.com Checked 26 Oct 2026 Details →
  2. 2 Features page (all apps) www.odoo.com Checked 26 Oct 2026 Details →
  3. 3 Features page (inventory) www.odoo.com Checked 26 Oct 2026 Details →
  4. 4 Features page (manufacturing) www.odoo.com Checked 26 Oct 2026 Details →
  5. 5 Pricing page www.odoo.com Checked 26 Oct 2026 Details →
  6. 6 Terms naming the legal entity www.odoo.com Checked 26 Oct 2026 Details →
  7. 7 Privacy policy www.odoo.com Checked 26 Oct 2026 Details →
  8. 8 Security page www.odoo.com Checked 26 Oct 2026 Details →
  9. 9 Finance, tax & compliance — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  10. 10 Finance, tax & compliance — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  11. 11 Purchasing, inventory & order processing — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  12. 12 Purchasing, inventory & order processing — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  13. 13 Manufacturing, services & projects — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  14. 14 Manufacturing, services & projects — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  15. 15 Integration, API & data portability — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  16. 16 Integration, API & data portability — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  17. 17 Rollout, roles & operations — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  18. 18 Rollout, roles & operations — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →