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ERP

Odoo

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Odoo SA · www.odoo.com

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Odoo: AI-assisted analysis on whats-best.ai Odoo: AI-assisted analysis on whats-best.ai (dark)

Add ?theme=dark to the image address for dark backgrounds. The badge shows the category and the month of the latest evaluation, and EU-Made where that is the product’s provenance. It never shows a score.

Odoo at a glance

Vendor
Odoo SA
Headquarters
Not stated on the vendor’s pages as of 26 Oct 2026
Data hosting
Not stated on the vendor’s pages as of 26 Oct 2026
Free plan
Yes, per the vendor’s own page source, captured 26 Oct 2026
Panel verdict
The AI panel rates Odoo 4/5, the mean of 6 judges. Odoo is an open-source ERP from Odoo S.A. how scores are made
As of
Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources

Odoo alternatives, European ones first →

Read this page as one judge. Each weighs the same scores by what they care about.

The IT Integrator

Weighted verdict

Looks after IT for a mid-sized manufacturer and has to connect the ERP to the shop, the bank, payroll, the BI tool and a supplier's EDI. Wants a public, versioned API with webhooks and a sandbox, roles and an audit log, hosting and subprocessors named, and a full export the day the company leaves.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The IT Integrator

Panel median The IT Integrator This judge’s scores over the panel median. Each label opens its reasoning below.
Scores per criterion, in stars out of 5
Criterion Panel median The IT Integrator
Finance, tax & compliance 4 of 5 4.5 of 5
Purchasing, inventory & order processing 4 of 5 4 of 5
Manufacturing, services & projects 4.5 of 5 4.5 of 5
Integration, API & data portability 3.5 of 5 3.5 of 5
Rollout, roles & operations 3.5 of 5 3.5 of 5
European sovereignty 4 of 5 4 of 5
Pricing transparency 3.5 of 5 3.5 of 5

Finance, tax & compliance

How this is scored

Whether the ERP keeps books a tax adviser and an auditor accept: general and subledgers, VAT per country, GoBD-compliant posting and archiving, e-invoices sent and received (XRechnung, ZUGFeRD), payments and dunning, and a DATEV export or a documented hand-over to the accountant.

0 — No accounting at all; invoices leave as PDFs and the books are kept somewhere else by hand.

3 — Invoices and credit notes are created in the system, but there is no ledger, no stated GoBD compliance and no export the accountant can import.

5 — Invoices, open items and payments in the system with a DATEV or accounting export, VAT rates per item, dunning, and e-invoices in XRechnung or ZUGFeRD format sent to customers.

8 — Full financial accounting or a live-synchronised one: general, receivables and payables ledgers, incoming e-invoices read and matched to purchase orders, bank feeds with payment matching, OSS and reverse-charge VAT, GoBD compliance stated with a procedure documentation, and several companies in one tenant.

10 — The money side closes inside the system: an auditor's GoBD or IDW PS 880 attestation published, consolidation and intercompany postings across entities, fixed assets and cost accounting, every posting traceable to the order, goods movement and user behind it, and period close with locked periods documented.

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The IT Integrator

The accounting pages document a complete money loop: ledgers with reconciliation, bank feeds auto-matched at 95 percent, SEPA payments, dunning by email, post and SMS, OCR and AI capture of incoming invoices, Peppol e-invoicing, multi-company consolidation with intercompany transactions, fixed assets, analytic cost accounting and period closing with lock dates, with GoBD stated as certified and a DATEV export in real use (a forum thread reports it padding account numbers to eight digits where SKR03 expects four). No published auditor's attestation or explicit OSS and reverse-charge wording appears, which is all that keeps it from the top. 9 10 15

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Purchasing, inventory & order processing

How this is scored

The goods chain from supplier to customer: quotes, orders and order confirmations, purchasing and goods receipt, stock per warehouse and bin, batch and serial numbers, picking and shipping, returns — and whether each step posts through to the next document and to the ledger instead of being retyped.

0 — No order or stock handling; the product is a contact list or an invoicing tool.

3 — Items with a stock count and an order list, but purchasing, goods receipt and delivery are not connected and stock is corrected by hand.

5 — Quote, order, delivery note and invoice as one document chain, purchase orders with goods receipt booking stock, and stock levels with reorder points per item.

8 — Several warehouses and storage bins, batch and serial number tracking, mobile picking and scanning, carrier and shop or marketplace connections, returns with restocking and credit note, drop shipping, and stock valuation that flows into the books.

10 — The goods chain runs and is evidenced in the system: demand-driven purchasing proposals, EDI with suppliers and customers, fulfilment and multi-channel stock allocation, best-before and recall traceability per batch from supplier to customer, and every movement attributed and dated.

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The IT Integrator

The document chain is evidenced end to end: a confirmed purchase order creates a receipt, stock moves only when that receipt is validated, lot and serial numbers are set at the receipt, and later order-line changes spawn new linked transfers. Multi-warehouse stock, putaway strategies with ABC analysis, four picking strategies on an offline GS1-capable scanner, carrier label integration, min-max and master-schedule replenishment and FIFO, LIFO, average and standard valuation are all documented. I found no public information on returns with restocking, drop shipping or marketplace connections. 3 4 11 12

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Manufacturing, services & projects

How this is scored

The depth for the buyer's own business model: bills of materials, work orders and capacity planning for manufacturers; projects, time, resources and milestone billing for service firms; contracts, subscriptions and field service. A product is judged on the models it says it serves.

0 — Nothing beyond trading goods; no bills of materials, projects or service billing.

3 — A simple kit or set of items, or a project tag on invoices, but no production orders, no time recording and no planning.

5 — For at least one model a working core: bills of materials with production orders consuming stock, or projects with time recording and billing from logged hours, with the supported models named on the vendor's pages.

8 — Multi-level bills of materials with routings, work centres and capacity planning, or projects with budgets, resource planning, milestone and recurring billing, and service or maintenance contracts — with costs flowing to cost accounting.

10 — Industry depth documented for the models served: MRP runs with material and capacity planning, shop-floor data capture and quality checks, variant configuration, or full professional-services automation with utilisation, contracts and revenue recognition — each described with its limits in public documentation.

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The IT Integrator

For a manufacturer this is the deepest page set I have read: MRP, MES, PLM, quality, shop floor and maintenance on one platform, multi-step production with BOMs and operations, finite-capacity scheduling on a Gantt chart, real-time order simulation with component availability and cost control, tablet shop-floor dashboards with worker feedback, quality checkpoints and an IoT box for machines, plus make, buy and subcontract sourcing proposals. Projects bill from timesheets and budgets run per project through analytic accounts, but forum threads record that subscriptions create invoices only, with no orders, tasks or field-service calls generated from the subscription app. 4 13 14 10

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Integration, API & data portability

How this is scored

How the ERP connects and how the data gets in and out: a public API reference, webhooks, standard connectors for shops, marketplaces, banks, payroll, DATEV and BI, data import from the previous system, and a documented full export when the company leaves.

0 — No API, no import and no export beyond printing.

3 — CSV import and export of some lists, a few named integrations, but no public API documentation and no full export.

5 — A documented REST or OData API, CSV or Excel import for master data and open items, and standard connectors to common shops, banks and DATEV.

8 — A public, versioned API reference covering all main objects with webhooks, a connector marketplace, a documented migration path from named predecessor systems, and a full data export of master data, documents and postings available to the customer.

10 — Open by design and evidenced: complete API coverage with sandbox tenants and rate limits stated, open data formats or open-source code, a contractual exit with export format and timeline, and self-hosting or on-premise as a documented alternative to the vendor's cloud.

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The IT Integrator

The pages document REST and XML-RPC APIs with client libraries for Python, PHP, Java, C# and Ruby, CSV and Excel import, a DATEV export, plus carrier, tax and payment connectors, and portability is unusually strong: PostgreSQL as the data format, source code and GitHub access, self-hosting as a contractual option, downloadable backups and data return or deletion on exit. I found no public information on webhooks, API versioning or sandbox tenants, and the pricing page associates the external API with the Custom tariff only. 10 15 1 5 6 8

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Rollout, roles & operations

How this is scored

What it takes to go live and run the system: implementation path (self-service, vendor, partner network), onboarding and training, roles and permissions, audit log, updates and customisation that survive them, support channels and service levels, and availability.

0 — No information on implementation, roles, support or availability.

3 — A contact form and a help page, but no stated implementation path, no role model and no support terms.

5 — A described onboarding or implementation offer, user roles with permissions, a help centre with current documentation, and support channels with hours.

8 — Implementation methods with typical duration stated, a certified partner network or vendor services listed, fine-grained permissions with a change log, customisation without code that survives updates, and published service levels for support and availability.

10 — Operations are evidenced: a status page with uptime history, release notes and an update policy, a field-level audit trail, sandbox or test tenants, and support, training and implementation terms public enough to plan a go-live without a sales call.

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The IT Integrator

There is a partner network plus vendor services (upgrade, custom development, education), support by web form and phone with local opening hours, unlimited free bug tickets with handling started within two business days, and a published cloud service level with a 99.9 percent uptime target on Tier-III data centres. Access control is enforced server-side independent of the interface, with configurable password, lockout and external OIDC/OAuth authentication. I found no public information on an audit log of user actions, typical implementation durations or a status page with uptime history. 6 8 17 18

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European sovereignty

How this is scored

Who the contracting entity and the parent company are, where the ERP data — customers, suppliers, prices, postings, employees — is hosted, and who the subprocessors are (cloud infrastructure, email, support tooling, AI features). Independently sourced by the sovereignty pipeline; an ERP holds a company's entire commercial record, so the ownership chain counts, not only the server location.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no data processing agreement offered.

3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.

5 — EU hosting stated and an EU contracting entity, but parts of the chain (US hyperscaler, AI features, support or email tooling) run through non-EU providers without a stated safeguard.

8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered, and an on-premise or EU-only hosting option stated.

10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a certification such as ISO 27001 or BSI C5 published rather than implied.

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The IT Integrator

The contracting entity is Odoo S.A. in Belgium under Belgian law, EU-region production runs in France and Belgium on named providers (Google Cloud EMEA and OVH) with backups in France, the Netherlands and Sweden, and the subprocessor list names each provider with purpose and location, including Scaleway for mail and Outscale SecNumCloud for French e-invoice transmission; self-hosting and region choice are contractual and data is returned or deleted at termination. Two things hold it back: EU customers not yet on Odoo 19.0 keep one backup copy in Canada until the fourth quarter of 2026, and the listed ISO 27001 certificates belong to the data-centre providers while Odoo itself shows CSA STAR Level 1. 7 6 18 8

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Pricing transparency

How this is scored

Whether a company can compute the real annual cost from public pages alone: price per user, module, company or transaction volume, which modules (accounting, warehouse, production, POS) cost extra, implementation and onboarding fees, minimum term, and what happens to the data on cancellation.

0 — No public prices at all; every customer is a sales call or a partner proposal.

3 — A starting price or "from" figure exists, but what is included and how it scales with users, modules or companies is unclear.

5 — Prices per edition or module are public with the main inclusions, but at least one commonly needed piece (implementation, extra companies, warehouse or production module, API use) is unpriced or "on request".

8 — Every edition and module priced publicly with its scaling rule (per user, company or volume), onboarding and implementation packages priced, minimum term and VAT treatment stated.

10 — Complete price computability: annual cost derivable for a given company size and module set, with every add-on, implementation, support and hosting cost and the cancellation and data-return terms published.

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The IT Integrator

Public pricing is unusually clear: 19,90 € / Monat for all apps per user, Light users at 7,90 €, a free single-app plan with unlimited users, one all-inclusive per-user price with no feature upselling or usage pricing, taxes stated as excluded, auto-renewal with 30 days' notice, a 7 percent annual increase cap, and contractual data return or deletion on exit. Implementation services and Odoo.sh hosting are not priced publicly — the page states Odoo.sh costs are not included — and extra modules bill per 100 lines of code at a rate fixed only in writing at conclusion, so the full annual cost is not computable from public pages alone. 1 5 6

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European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 7 Report an error

Questions about Odoo

Is Odoo European?

Yes. whats-best.ai classifies Odoo as EU-Made.

Where does Odoo store data?

Not stated on the vendor’s pages as of 26 Oct 2026.

Does Odoo have a free plan?

Yes. Odoo has a free plan, per the vendor’s page captured 26 Oct 2026.

What are the best alternatives to Odoo?

As of 29 Oct 2026, the panel rates weclapp (3.5/5), Haufe X360 (3.5/5) and JTL-Wawi (3.5/5) highest among the other 13 ERP products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is weclapp (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Odoo alternatives.

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (18)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.odoo.com Checked 26 Oct 2026 Details →
  2. 2 Features page (all apps) www.odoo.com Checked 26 Oct 2026 Details →
  3. 3 Features page (inventory) www.odoo.com Checked 26 Oct 2026 Details →
  4. 4 Features page (manufacturing) www.odoo.com Checked 26 Oct 2026 Details →
  5. 5 Pricing page www.odoo.com Checked 26 Oct 2026 Details →
  6. 6 Terms naming the legal entity www.odoo.com Checked 26 Oct 2026 Details →
  7. 7 Privacy policy www.odoo.com Checked 26 Oct 2026 Details →
  8. 8 Security page www.odoo.com Checked 26 Oct 2026 Details →
  9. 9 Finance, tax & compliance — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  10. 10 Finance, tax & compliance — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  11. 11 Purchasing, inventory & order processing — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  12. 12 Purchasing, inventory & order processing — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  13. 13 Manufacturing, services & projects — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  14. 14 Manufacturing, services & projects — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  15. 15 Integration, API & data portability — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  16. 16 Integration, API & data portability — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  17. 17 Rollout, roles & operations — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →
  18. 18 Rollout, roles & operations — found from sitemap www.odoo.com Checked 26 Oct 2026 Details →