casavi vs facilioo

casavi

The published feature list is case management, apps, documents, communication, contractor steering and AI — a communication and process platform, with 2,200 customers and 3.8 million units claimed, but we found no public information on a Wirtschaftsplan, a Jahresabrechnung, distribution keys or separate reserve-fund handling. For an administrator running the statutory financial cycle, nothing here is evidenced at any level.

facilioo

Everything captured positions this as CRM software for property professionals — tasks, claims, contractor control, meter and maintenance management — and we found no public information on a business plan, an annual settlement in the legally required form, distribution keys, or reserve funds held separately from ordinary balances.

casavi

Convening, running and recording owners' meetings appears nowhere in the published benefits or feature list; we found no public information on invitations, attendance or proxy recording, voting support, majority arithmetic or a maintained resolution register. I treat this as no evidenced meeting support.

facilioo

Meeting throughput is clearly real: invitations, agendas, real-time voting with exact capture of proxies and voting groups, minutes secured, presence, hybrid and online modes, five thousand meetings run, and protocols delivered straight into the owner app. What holds it back is that we found no public information on majority arithmetic per resolution type or a resolution register maintained continuously with amendment and invalidation notes.

casavi

The privacy policy points to a portal at mycasavi.com that it explicitly does not cover, and 'apps' is a headline feature, so a portal exists in some form — but we found no public information on per-owner login scoping, owners seeing their own statements or meeting papers, or a defect form with status visible to the reporter. A named portal with no evidenced owner functionality sits just above nothing.

facilioo

The customer app puts documents, meeting protocols, damage reporting with photo upload, a realtime status view and consumption monitoring in an owner's pocket, tailored per customer. We found no public information on per-owner statements, on tenants and owners being scoped separately, or on voting being available in the portal.

casavi

Case management and contractor steering are core published features with a claimed 33 percent faster processing of cases and contractor coordination named as a benefit, which evidences intake and routing to trades inside the system — beyond a bare note list. But we found no public information on recurring maintenance calendars, statutory lift, heating, fire-safety or drinking-water inspections with stored proof of completion, or warranty tracking against the responsible trade, which is what I would actually buy on.

facilioo

Defects come in with photos, are documented and worked structurally, and the SchadenFUX24 link synchronises damage photos and cost quotes while insurance approvals and the full history from first report to settlement stay visible — with contractor control plus meter, maintenance and elevator management as named modules. For my statutory-inspection requirement we found no public information on scheduling with proof of completion stored, warranty periods tracked against the responsible trade, or costs posted to the right account.

casavi

Document organisation is a headline feature, so central storage is evidenced, and the privacy policy cites the statutory six- and ten-year retention duties under the German commercial and tax codes. We found no public information on versioning, full-text search, retention executed for community records, or any defined handover export a successor administrator could load — and handover is a statutory event in my world, not a courtesy.

facilioo

Documents are managed digitally, there is a documented interface to archive files and export master data to DocuWare, and statutory retention periods of six and ten years are cited. We found no public information on versioning, full-text search, or a defined handover package a successor administrator could actually load — and handover of a community's records is a statutory event, not a support ticket.

casavi

The contracting entity is casavi GmbH of Munich with register entry AG München HRB 218832, hosting on AWS is stated to be on servers within the EU, and the subprocessor list is published including non-EU names — MailChimp of the USA, CloudAlly of Canada, Intercom — with EU standard contractual clauses as the stated mechanism. The hosting statement covers the web offering, and the community portal runs under a separate privacy statement we did not capture, so where the platform's customer data actually resides is not confirmed; that keeps a solid EU posture from being a fully evidenced chain.

facilioo

The contracting entity is facilioo GmbH in Berlin with a German commercial register entry, and subprocessors are named — but the list includes US processors such as Google and LinkedIn relying on standard contractual clauses, and the captured privacy policy is dated May 2018 and cites Privacy Shield. We found no public information on where the platform's data is hosted.

casavi

The pricing page states 'Unsere Preise sind so individuell wie unsere Kunden' — packages are assembled in a sales consultation based on interfaces, size and unit count, with an individual offer created from 4,000 managed units, and prices stated as exclusive of VAT. No figure for a per-unit or per-community price, setup, migration or minimum term is captured, so I cannot begin to compute an annual invoice for my units from public pages.

facilioo

A free trial, a free demo and a cost-free SchadenFUX24 interface are public, but we found no public information on any price — no per-unit or per-community figure, no module, setup or migration costs — so I cannot compute the annual invoice for several thousand units from these pages.