whats-best.ai

Appointment Scheduling · head-to-head

eTermin vs TIMIFY

As of 29 Oct 2026, the panel rates eTermin 3.5/5 and TIMIFY 3.5/5 in Appointment Scheduling. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. eTermin scores higher on 4 of 7 criteria (Reminders, payments & no-show protection, Calendar sync & availability rules, Integrations, API & data export, plus 1 more). TIMIFY scores higher on 3 of 7 criteria (Booking page & client experience, Team, staff & location scheduling and European sovereignty). Provenance — eTermin: UK / wider Europe; TIMIFY: EU-Made. Ratings are the AI panel’s opinion, formed from public evidence: how scores are made.

eTermin

UK / wider Europe

Panel rating

Sovereignty: not determined

Full evaluation →

TIMIFY

EU-Made

Panel rating

Sovereignty: not determined

Full evaluation →

The short answer

eTermin is ahead where the table favors depth: integrations and data (7.7 vs 7.2) and calendar and availability (7.3 vs 6.8), and on reminders and no-shows 6 judges lean eTermin, 0 TIMIFY (7.0 vs 5.8), with deposit or full prepayment at booking and a waitlist that refills cancelled slots. TIMIFY is ahead on booking experience (7.8 vs 7.2) and team scheduling (6.8 vs 6.2), each with 4 judges leaning TIMIFY. Sovereignty leans TIMIFY at 5.8 vs 5.3 (3 lean TIMIFY, 1 eTermin, 2 ties); eTermin's data residency attribute reads "EU only", TIMIFY's "EU optional", and both carry a "US CLOUD Act reach" subprocessor exposure attribute. Pricing transparency is 6.0 vs 5.8 with 5 ties. The weighted totals split as well: sales team lead 7 vs 6.3 and consultant 6.9 vs 6.7 for eTermin, data protection officer 6.1 vs 6.7 and skeptic 6.1 vs 6.6 for TIMIFY.

Choose eTermin if

  • You take deposits or full prepayment at booking and want email, SMS and WhatsApp reminders: reminders and no-shows is 7.0 vs 5.8 with 6 judges leaning eTermin and 0 TIMIFY, while TIMIFY's email reminders sit in its Premium and Enterprise tiers and judges found no public information on SMS reminders, deposits or no-show fees.
  • Your toolchain runs through Salesforce, Pipedrive, Zapier or Make and you need a documented REST API with webhooks plus automatic Zoom, Teams and Google Meet links: integrations and data is 7.7 vs 7.2, with 3 judges leaning eTermin and 0 TIMIFY.
  • You schedule around two-way iCloud sync, buffers and imported public holidays: calendar and availability is 7.3 vs 6.8, with 3 judges leaning eTermin and 0 TIMIFY.
  • Your data-residency requirement matches EU-only as the attribute stands: eTermin's data residency attribute reads "EU only" while TIMIFY's reads "EU optional", and the higher sovereignty scores for eTermin credit hosting in a C5-certified data centre in Frankfurt am Main and an electronically signable Article 28 GDPR agreement.
  • You want paid tiers with published prices: eTermin publishes Lite at € 19 and Pro at € 29 per month, and pricing transparency is 6.0 vs 5.8 with 1 judge leaning eTermin and 5 ties.

Choose TIMIFY if

  • You embed booking on your own site: TIMIFY's widget installs as a snippet or iFrame with WordPress, Joomla and Drupal plugins, and booking experience is 7.8 vs 7.2 with 4 judges leaning TIMIFY.
  • Your bookings arrive from Google, Facebook and Instagram in twelve-plus languages: booking experience again favors TIMIFY at 7.8 vs 7.2.
  • Your team schedules shared resources across staff: team scheduling is 6.8 vs 6.2, with 4 judges leaning TIMIFY and 0 eTermin.
  • Your vendor review requires ISO/IEC 27001:2022 certification and contractual audit rights, which the TIMIFY verdict records: sovereignty is 5.8 vs 5.3, with 3 judges leaning TIMIFY, 1 eTermin and 2 ties.
  • A data protection officer or a skeptic leads your evaluation: those judges' weighted totals favor TIMIFY (6.7 vs 6.1 and 6.6 vs 6.1).

Read this comparison as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Signs off booking tools for a group of medical and legal practices, where an appointment alone reveals who is a patient or a client. Wants the contracting entity and hosting named, every subprocessor listed down to the SMS gateway and the email service, calendar access limited to what booking needs, and bookings and customer records that can be exported and deleted on request.

eTermin

TIMIFY

This judge's pick

Criterion by criterion

Booking page & client experience

eTermin

The pages show a customizable booking page that embeds into the practice's own website and is bookable through Google Search, Google MyBusiness and Maps, with group bookings for courses, booking pages in several languages, mobile optimisation, guest or registered booking, and customer cancellation via direct link. Two things temper this for a professional practice: the terms require a visible notice linking to the vendor's site when the booking tool is embedded, and we found no public information on seat limits for group bookings, automatic time-zone handling, or an accessibility statement for the booking pages.

TIMIFY

The booking widget embeds as a snippet or iFrame with CMS plugins for WordPress, Joomla and Drupal, confirmation emails carry self-service reschedule and cancel links, group events take online registrations, custom fields can be set as required in the widget, and the product claims twelve-plus languages, multi-timezone scenarios and bookings via Reserve with Google. We found no public information on an accessibility statement, conditional intake questions or seat limits for group events.

Calendar sync & availability rules

eTermin

Synchronisation with iCloud, Google, Outlook, Exchange and any CalDAV calendar is documented, and the iCloud interface is stated to synchronise in both directions; buffers, working hours that vary by week, automatic import of public holidays with blocking, and resources such as rooms and devices bookable alongside a specific employee are all described. We found no public information on conflict checks across several personal calendars, daily or weekly booking limits, or documented sync behaviour and latency.

TIMIFY

Two-way sync is documented for Google and Office 365 with a Sync Conflicts tab, resources can be restricted to their working times, buffers sit before and after appointments, the duty roster covers holidays and sick days, and rooms and equipment are auto-booked as dependencies. We found no public information on iCloud or CalDAV sync or daily limits, and the documentation states only one Office 365 calendar syncs per Microsoft account.

Team, staff & location scheduling

eTermin

Independent calendars per employee and resource with their own profile and availability, customer selection of a preferred employee, per-user permissions, and roles and rights per employee or location are documented, with OpenID and single sign-on offered on request in the Enterprise package. We found no public information on round-robin or automatic assignment of bookings, collective meetings needing several people, routing by booking-form answers, or reporting per staff member.

TIMIFY

Team profiles with duty rosters, up to fifteen permission types controlling read, write and delete over calendars, customers and history logs, multi-branch management with global settings, and SAML single sign-on mapping permissions to identity-provider groups with CSV user import. We found no public information on round-robin distribution, collective bookings or routing by form answers.

Reminders, payments & no-show protection

eTermin

Automatic confirmations and reminders by email, SMS and WhatsApp are stated, along with a deposit or full payment definable per service through named providers, a waiting list that automatically refills cancelled slots, and automated messages informing bookers about past appointments. We found no public information on a cancellation deadline the system enforces, on no-show or late-cancellation fees, or on pre-authorisation charged by policy.

TIMIFY

Three reminder types with up to three reminders timed between one hour and three days ahead, an early-slot waitlist with a response timeout, follow-ups automated by the assistant, and card payment at booking through Stripe or PayPal with the fee split published. We found no public information on SMS reminders, deposits, no-show fees or an enforced cancellation deadline.

Integrations, API & data export

eTermin

A documented REST API with its URL, authentication scheme, code examples and push notifications when an appointment is created, modified or deleted sits alongside named native CRM connections, automation platforms, and automatic Zoom, Teams and Google Meet link creation. For a practice's records this is where I hesitate: export is evidenced as PDF print-outs of the calendar and a contractual duty on the customer to secure their data by download before the contract ends, and we found no public information on a documented structured export of bookings, customers and booking-form answers, on published rate limits, or on a stated migration path.

TIMIFY

A documented REST API with over 120 endpoints, webhooks with logs, an app marketplace with private apps and a UI component library, Zapier connections to Google Sheets, Slack and MailChimp, and bookings exportable with the terms guaranteeing free export of the customer's data at any time and after termination. We found no public information on native CRM integrations or API rate limits.

European sovereignty

eTermin

The contracting entity is named precisely — eTermin GmbH of Schwyz, Switzerland, with its registry number — hosting is stated to be in an EU datacenter at Frankfurt am Main with a C5-certified datacentre, a data processing agreement under Art. 28(3) GDPR is published and electronically signable, and configurable deletion or anonymisation of appointments and contacts is documented. But the chain I must sign off is not closed: we found no public list of the application's own subprocessors, so the hosting operator, the SMS gateway behind the reminders and the email delivery service are unnamed, and Zendesk is named only for the vendor's own support pages, where the privacy policy states these tools are not used for the eTermin application; we found no public information on ISO 27001 or SOC 2 certification for the vendor itself.

TIMIFY

The contracting entity is TerminApp GmbH of Munich under German law with a data processing annex and Article 28 audit rights, ISO 27001:2022 is stated, and hosting runs on named AWS infrastructure including a Frankfurt region. We found no published list of subprocessors with their locations — the terms only commit to naming third parties in advance when engaged — no information tying a given account to a region, and nothing on the email delivery or messaging chain, while payments run through Stripe, Chargebee and PayPal.

Pricing transparency

eTermin

The packages are public — Lite at € 19 pro Monat and Pro at € 29 pro Monat, both monthly and annual billing with one month free annually, prices stated excluding statutory VAT, a 3-month minimum term with two weeks' notice, and a feature comparison across tiers. A buyer still cannot compute the annual cost for a practice: SMS credits and the add-on prices for extra calendars, locations and integrations are not priced, and Enterprise is listed as "PREIS AUF ANFRAGE" with an individual offer for multiple locations.

TIMIFY

Classic is "0,00€ / Kostenlos", Premium "25,00€ / Monat zzgl. MwSt. (excl. VAT) in a 12 month subscription (yearly)", Enterprise "42,00€ / Monat", payment fees are itemised as "1.4% + 0.25€" to Stripe or PayPal and "0.5%" to the vendor, and the twelve-month auto-renewal, four weeks' notice and price-increase rules are public. Enterprise Plus carries "Individueller Preis", add-ons are priced on request, and we found no public information on a monthly-billing price figure or the unit the monthly price scales by.

Sovereignty, side by side

Dimension eTermin TIMIFY
Legal entity Not determined Not determined
Hosting location Not determined Not determined
Hosting options Not determined Not determined
Open source Not determined Not determined
Data processing agreement Not determined Not determined
Transfer impact assessment Not determined Not determined

Facts, side by side

Only facts both products carry under the same definition — anything else would not be a fair row.

Compliance · DPA Account > Datenschutz im Backend · yes1

captured 28 Oct 2026 · Report an error

yes2

captured 28 Oct 2026 · Report an error

Compliance · GDPR 100% data protection according to current EU directives3

captured 28 Oct 2026 · Report an error

yes4

captured 28 Oct 2026 · Report an error

Integrations · Calendar sync sync with Google Calendar, Outlook, iCloud and more5

captured 28 Oct 2026 · Report an error

Google · Outlook6

captured 28 Oct 2026 · Report an error

Integrations · Rest API yes · webhooks · rest_api7

captured 28 Oct 2026 · Report an error

Developer Platform add-on with REST API for external developers8

captured 28 Oct 2026 · Report an error

Legal · Entity eTermin GmbH · Mättivor 3, 6430 Schwyz1

captured 28 Oct 2026 · Report an error

TIMIFY - TerminApp GmbH · SaaS · Balanstr. 73, Gebäude 7, 4. OG, 81541 München, Deutschland2

captured 28 Oct 2026 · Report an error

Legal · Entity name eTermin GmbH9

captured 28 Oct 2026 · Report an error

TerminApp GmbH10

captured 28 Oct 2026 · Report an error

Legal · Jurisdiction Recht und Gerichtsstand am Sitz von eTermin (Schwyz, Schweiz)1

captured 28 Oct 2026 · Report an error

München · Bundesrepublik Deutschland2

captured 28 Oct 2026 · Report an error

Pricing · Enterprise price yes · individual offer11

captured 28 Oct 2026 · Report an error

Enterprise · 426

captured 28 Oct 2026 · Report an error

Product · Buffer times yes12

captured 28 Oct 2026 · Report an error

preparation and follow-up buffer times around appointments8

captured 28 Oct 2026 · Report an error

Product · Calendar sync iCloud · Google · Outlook13

captured 28 Oct 2026 · Report an error

Office365 · Microsoft Exchange · Google Kalender · andere8

captured 28 Oct 2026 · Report an error

Product · Enterprise features custom development · priority support · 2FA · SSO on request · OpenID11

captured 28 Oct 2026 · Report an error

all Premium features · user permissions · booking exports · Intervallbuchungen · Ressourcenkategorien · Ressourcenabhängigkeiten · Kunden- und Buchungs-Tags · Video-Terminbuchung · advanced statistics dashboard · Enterprise Apps6

captured 28 Oct 2026 · Report an error

Product · Online payment Online payment directly at booking14

captured 28 Oct 2026 · Report an error

yes6

captured 28 Oct 2026 · Report an error

Product · Resource management Automated resource management for perfectly organized appointments15

captured 28 Oct 2026 · Report an error

Management and scheduling of staff, equipment and resources16

captured 28 Oct 2026 · Report an error

Questions about eTermin and TIMIFY

Which is better, eTermin or TIMIFY?

As of 29 Oct 2026, the panel rates both 3.5/5. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. Which one fits depends on the criteria that matter to you; the table on this page shows both side by side, and each judge’s reading has its own page. Both were scored by the same AI bench under the same rubric, from public evidence only, as the methodology describes.

Is eTermin or TIMIFY European?

eTermin is European (UK / wider Europe). TIMIFY is European (EU-Made). Provenance is read from each company’s own legal pages: who builds it and who owns it.

Where do eTermin and TIMIFY store customer data?

Per the vendors’ own pages as captured — eTermin: Default not stated; pages mention Germany. TIMIFY: its pages as captured do not say.

Do eTermin and TIMIFY have a free plan?

As of 29 Oct 2026, TIMIFY’s own pages state a free plan; eTermin’s pages as captured do not. Each product page links the pricing page it was read from.