whats-best.ai

Appointment Scheduling · head-to-head

eTermin vs TIMIFY

As of 29 Oct 2026, the panel rates eTermin 3.5/5 and TIMIFY 3.5/5 in Appointment Scheduling. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. eTermin scores higher on 4 of 7 criteria (Reminders, payments & no-show protection, Calendar sync & availability rules, Integrations, API & data export, plus 1 more). TIMIFY scores higher on 3 of 7 criteria (Booking page & client experience, Team, staff & location scheduling and European sovereignty). Provenance — eTermin: UK / wider Europe; TIMIFY: EU-Made. Ratings are the AI panel’s opinion, formed from public evidence: how scores are made.

eTermin

UK / wider Europe

Panel rating

Sovereignty: not determined

Full evaluation →

TIMIFY

EU-Made

Panel rating

Sovereignty: not determined

Full evaluation →

The short answer

eTermin is ahead where the table favors depth: integrations and data (7.7 vs 7.2) and calendar and availability (7.3 vs 6.8), and on reminders and no-shows 6 judges lean eTermin, 0 TIMIFY (7.0 vs 5.8), with deposit or full prepayment at booking and a waitlist that refills cancelled slots. TIMIFY is ahead on booking experience (7.8 vs 7.2) and team scheduling (6.8 vs 6.2), each with 4 judges leaning TIMIFY. Sovereignty leans TIMIFY at 5.8 vs 5.3 (3 lean TIMIFY, 1 eTermin, 2 ties); eTermin's data residency attribute reads "EU only", TIMIFY's "EU optional", and both carry a "US CLOUD Act reach" subprocessor exposure attribute. Pricing transparency is 6.0 vs 5.8 with 5 ties. The weighted totals split as well: sales team lead 7 vs 6.3 and consultant 6.9 vs 6.7 for eTermin, data protection officer 6.1 vs 6.7 and skeptic 6.1 vs 6.6 for TIMIFY.

Choose eTermin if

  • You take deposits or full prepayment at booking and want email, SMS and WhatsApp reminders: reminders and no-shows is 7.0 vs 5.8 with 6 judges leaning eTermin and 0 TIMIFY, while TIMIFY's email reminders sit in its Premium and Enterprise tiers and judges found no public information on SMS reminders, deposits or no-show fees.
  • Your toolchain runs through Salesforce, Pipedrive, Zapier or Make and you need a documented REST API with webhooks plus automatic Zoom, Teams and Google Meet links: integrations and data is 7.7 vs 7.2, with 3 judges leaning eTermin and 0 TIMIFY.
  • You schedule around two-way iCloud sync, buffers and imported public holidays: calendar and availability is 7.3 vs 6.8, with 3 judges leaning eTermin and 0 TIMIFY.
  • Your data-residency requirement matches EU-only as the attribute stands: eTermin's data residency attribute reads "EU only" while TIMIFY's reads "EU optional", and the higher sovereignty scores for eTermin credit hosting in a C5-certified data centre in Frankfurt am Main and an electronically signable Article 28 GDPR agreement.
  • You want paid tiers with published prices: eTermin publishes Lite at € 19 and Pro at € 29 per month, and pricing transparency is 6.0 vs 5.8 with 1 judge leaning eTermin and 5 ties.

Choose TIMIFY if

  • You embed booking on your own site: TIMIFY's widget installs as a snippet or iFrame with WordPress, Joomla and Drupal plugins, and booking experience is 7.8 vs 7.2 with 4 judges leaning TIMIFY.
  • Your bookings arrive from Google, Facebook and Instagram in twelve-plus languages: booking experience again favors TIMIFY at 7.8 vs 7.2.
  • Your team schedules shared resources across staff: team scheduling is 6.8 vs 6.2, with 4 judges leaning TIMIFY and 0 eTermin.
  • Your vendor review requires ISO/IEC 27001:2022 certification and contractual audit rights, which the TIMIFY verdict records: sovereignty is 5.8 vs 5.3, with 3 judges leaning TIMIFY, 1 eTermin and 2 ties.
  • A data protection officer or a skeptic leads your evaluation: those judges' weighted totals favor TIMIFY (6.7 vs 6.1 and 6.6 vs 6.1).

Read this comparison as one judge. Each weighs the same scores by what they care about.

The Salon Owner

Owns two hair and beauty salons with eleven stylists and a Saturday that is booked out by Wednesday. Wants every service with its own duration and price on one booking page, clients who pick their stylist, a deposit for colour appointments, a fee when someone does not show, and a monthly bill that does not grow with every chair.

eTermin

This judge's pick

TIMIFY

Criterion by criterion

Booking page & client experience

eTermin

Direct 24/7 booking, a cancellation link for clients, the page adaptable to our corporate design with CSS, embedding in our own website, and preselection of services plus the client's preferred employee — that covers what a Saturday-booked salon needs. Group bookings for courses, pages in several languages and booking straight from Google Search and Maps are documented as well. I found no public information on an accessibility statement or intake forms with conditional questions, and the terms require a visible link to the vendor when the booking page is embedded.

TIMIFY

The booking widget is documented down to the embedding detail — snippet or iFrame, plugins for WordPress, Joomla and Drupal — and clients can reschedule or cancel themselves from a link in the confirmation e-mail, which is exactly what my front desk needs. Custom fields can be shown in the widget and marked required, group events are bookable online, and bookings arrive via the widget, Google, Facebook and Instagram in 12+ languages. We found no public information on an accessibility statement for the booking pages, and custom branding of the widget sits in the top tier.

Calendar sync & availability rules

eTermin

Buffers and pre- or post-processing time between appointments, different working hours per week and per employee, automatic import and blocking of public holidays, and rooms or devices blocked automatically alongside the booked stylist — this would run both my salons. Two-way synchronisation is documented for Apple iCloud, with Google, Outlook, Exchange and CalDAV sync also named. I found no public information on conflict checks across several calendars per person, on booking windows or daily limits, or on sync latency and double-booking prevention.

TIMIFY

Two-way sync is documented for Google and Office 365, with buffers before and after appointments, duty-roster working times covering holidays and sick days, and rooms and equipment auto-booked alongside the service — the chair-and-colour-tech reality of my floor. The support pages also state hard limits: one Office 365 calendar per Microsoft account, conflicts that must be resolved manually, and Google events outside a resource's working time not syncing; the features page lists Microsoft Exchange as a sync target while the app guide states the Office 365 interface will not work with Microsoft Exchange Server. We found no public information on iCloud or CalDAV support or on daily booking limits.

Team, staff & location scheduling

eTermin

Each stylist gets their own calendar with a profile, picture, availability and bookable services, and the client can pick their preferred employee — the core of what I run. Roles, rights and access per employee or location, multi-location management, and staff management are documented, with single sign-on via OpenID on request at Enterprise. I found no public information on round-robin or weighted distribution, routing by form answers, or reporting per staff member.

TIMIFY

Staff are added as resources with their own profiles, teams and duty rosters, clients can book a specific person through personalised booking links or the widget's resource selection, and permissions go deep — up to 15 permission types with read, write and delete per area, plus an Account Owner with admin rights. Multi-branch is a real strength: global services and settings across locations, a central booking centre and branch manager add-ons, and SAML single sign-on with permission mapping to identity-provider groups for Enterprise customers. We found no public information on round-robin distribution or collective bookings, and the single sign-on app's fees are only available on request.

Reminders, payments & no-show protection

eTermin

Automatic confirmations and reminders by email, SMS and WhatsApp, a deposit or full payment definable per service, mandatory online payment for selected services with PayPal, card and more, and a waitlist that automatically refills a cancelled slot — the colour-appointment deposit is covered. The pages also tie prepayment to fewer no-shows. I found no public information on a no-show or late-cancellation fee, a cancellation deadline the system enforces, card-on-file pre-authorisation, or refund handling.

TIMIFY

E-mail reminders run from one hour to three days ahead with up to three per appointment on Premium and Enterprise, payment by credit or debit card at booking goes through Stripe or PayPal with the fees stated openly (1.4% + 0,25€ to Stripe or PayPal and 0.5% to TIMIFY), and a waitlist notifies clients of earlier slots with follow-ups automated by the assistant. But the two things I need most — a deposit for colour appointments and a fee when someone does not show — have no public information, nor do enforced cancellation deadlines, and we found no public information on SMS reminders at all.

Integrations, API & data export

eTermin

A documented REST API with webhooks when appointments are created, modified or deleted, code examples, Zapier and Make, native connectors to Salesforce, Pipedrive and Zoho, automatically created Zoom, Teams and Google Meet links, and a full connector directory including payment providers. The terms make the customer responsible for downloading their data before the contract ends, so an export exists. I found no public information on published rate limits, a self-hosting option, or a documented export format covering booking-form answers.

TIMIFY

The developer platform documents a REST API with over 120 endpoints, webhooks with logs, app keys and secrets, and Zapier connects TIMIFY to Google Sheets, Slack and MailChimp with triggers and actions listed — though only on the Enterprise plan. Zoom and GoToMeeting apps exist, there is an app marketplace, and my data stays mine: booking exports, statistics exports, and free export of customer data at any time and after the contract ends. We found no public information on API rate limits.

European sovereignty

eTermin

The vendor's own pages state hosting in Frankfurt am Main in a C5-certified data center, processing within the EU, and a data processing agreement under Article 28 GDPR that can be signed electronically in the backend. The contracting entity is eTermin GmbH in Schwyz, Switzerland, and of the chain only Zendesk (US, for the vendor's own support pages, stated as not used for the application) and Tapfiliate (Netherlands, partner program) are named. I found no public information on the SMS or email delivery providers behind booking confirmations, nor on ISO 27001 or SOC 2 certification.

TIMIFY

The contracting entity is TerminApp GmbH in Munich with German law and Munich as the venue, a data processing agreement is offered, ISO/IEC 27001:2022 certification is stated, and hosting runs on AWS with Frankfurt, Germany named among the regions. On the other side, data residency for a given account is not confirmed on the captured pages, AWS is a US-headquartered provider, Stripe, Chargebee and PayPal stand in the payment chain, and we found no published subprocessor list with their locations.

Pricing transparency

eTermin

Lite at € 19 and Pro at € 29 per month with a feature comparison, prices excluding VAT, a three-month minimum term renewing monthly, two weeks' notice, and one month free on annual billing are all public. But the add-ons — extra calendars, SMS, locations — carry no published prices, multiple locations go to a custom quote, and Enterprise is priced on request, so the real annual cost for eleven stylists across two salons is not derivable from the pages alone.

TIMIFY

The tiers are public — Classic at 0,00€ / Kostenlos, Premium at 25,00€ / Monat zzgl. MwSt. and Enterprise at 42,00€ / Monat zzgl. MwSt. in a 12-month subscription, Enterprise Plus at an individual price — and the terms spell out the 12-month term, 4-week notice, price-increase caps, no refunds and the payment fee split. But the pages never say what scales the price — per account, per stylist or per location — and add-ons are 'Preise auf Anfrage', so with eleven stylists across two salons I cannot compute my annual bill from these pages alone.

Sovereignty, side by side

Dimension eTermin TIMIFY
Legal entity Not determined Not determined
Hosting location Not determined Not determined
Hosting options Not determined Not determined
Open source Not determined Not determined
Data processing agreement Not determined Not determined
Transfer impact assessment Not determined Not determined

Facts, side by side

Only facts both products carry under the same definition — anything else would not be a fair row.

Compliance · DPA Account > Datenschutz im Backend · yes1

captured 28 Oct 2026 · Report an error

yes2

captured 28 Oct 2026 · Report an error

Compliance · GDPR 100% data protection according to current EU directives3

captured 28 Oct 2026 · Report an error

yes4

captured 28 Oct 2026 · Report an error

Integrations · Calendar sync sync with Google Calendar, Outlook, iCloud and more5

captured 28 Oct 2026 · Report an error

Google · Outlook6

captured 28 Oct 2026 · Report an error

Integrations · Rest API yes · webhooks · rest_api7

captured 28 Oct 2026 · Report an error

Developer Platform add-on with REST API for external developers8

captured 28 Oct 2026 · Report an error

Legal · Entity eTermin GmbH · Mättivor 3, 6430 Schwyz1

captured 28 Oct 2026 · Report an error

TIMIFY - TerminApp GmbH · SaaS · Balanstr. 73, Gebäude 7, 4. OG, 81541 München, Deutschland2

captured 28 Oct 2026 · Report an error

Legal · Entity name eTermin GmbH9

captured 28 Oct 2026 · Report an error

TerminApp GmbH10

captured 28 Oct 2026 · Report an error

Legal · Jurisdiction Recht und Gerichtsstand am Sitz von eTermin (Schwyz, Schweiz)1

captured 28 Oct 2026 · Report an error

München · Bundesrepublik Deutschland2

captured 28 Oct 2026 · Report an error

Pricing · Enterprise price yes · individual offer11

captured 28 Oct 2026 · Report an error

Enterprise · 426

captured 28 Oct 2026 · Report an error

Product · Buffer times yes12

captured 28 Oct 2026 · Report an error

preparation and follow-up buffer times around appointments8

captured 28 Oct 2026 · Report an error

Product · Calendar sync iCloud · Google · Outlook13

captured 28 Oct 2026 · Report an error

Office365 · Microsoft Exchange · Google Kalender · andere8

captured 28 Oct 2026 · Report an error

Product · Enterprise features custom development · priority support · 2FA · SSO on request · OpenID11

captured 28 Oct 2026 · Report an error

all Premium features · user permissions · booking exports · Intervallbuchungen · Ressourcenkategorien · Ressourcenabhängigkeiten · Kunden- und Buchungs-Tags · Video-Terminbuchung · advanced statistics dashboard · Enterprise Apps6

captured 28 Oct 2026 · Report an error

Product · Online payment Online payment directly at booking14

captured 28 Oct 2026 · Report an error

yes6

captured 28 Oct 2026 · Report an error

Product · Resource management Automated resource management for perfectly organized appointments15

captured 28 Oct 2026 · Report an error

Management and scheduling of staff, equipment and resources16

captured 28 Oct 2026 · Report an error

Questions about eTermin and TIMIFY

Which is better, eTermin or TIMIFY?

As of 29 Oct 2026, the panel rates both 3.5/5. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. Which one fits depends on the criteria that matter to you; the table on this page shows both side by side, and each judge’s reading has its own page. Both were scored by the same AI bench under the same rubric, from public evidence only, as the methodology describes.

Is eTermin or TIMIFY European?

eTermin is European (UK / wider Europe). TIMIFY is European (EU-Made). Provenance is read from each company’s own legal pages: who builds it and who owns it.

Where do eTermin and TIMIFY store customer data?

Per the vendors’ own pages as captured — eTermin: Default not stated; pages mention Germany. TIMIFY: its pages as captured do not say.

Do eTermin and TIMIFY have a free plan?

As of 29 Oct 2026, TIMIFY’s own pages state a free plan; eTermin’s pages as captured do not. Each product page links the pricing page it was read from.