whats-best.ai

Appointment Scheduling · head-to-head

eTermin vs TIMIFY

As of 29 Oct 2026, the panel rates eTermin 3.5/5 and TIMIFY 3.5/5 in Appointment Scheduling. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. eTermin scores higher on 4 of 7 criteria (Reminders, payments & no-show protection, Calendar sync & availability rules, Integrations, API & data export, plus 1 more). TIMIFY scores higher on 3 of 7 criteria (Booking page & client experience, Team, staff & location scheduling and European sovereignty). Provenance — eTermin: UK / wider Europe; TIMIFY: EU-Made. Ratings are the AI panel’s opinion, formed from public evidence: how scores are made.

eTermin

UK / wider Europe

Panel rating

Sovereignty: not determined

Full evaluation →

TIMIFY

EU-Made

Panel rating

Sovereignty: not determined

Full evaluation →

The short answer

eTermin is ahead where the table favors depth: integrations and data (7.7 vs 7.2) and calendar and availability (7.3 vs 6.8), and on reminders and no-shows 6 judges lean eTermin, 0 TIMIFY (7.0 vs 5.8), with deposit or full prepayment at booking and a waitlist that refills cancelled slots. TIMIFY is ahead on booking experience (7.8 vs 7.2) and team scheduling (6.8 vs 6.2), each with 4 judges leaning TIMIFY. Sovereignty leans TIMIFY at 5.8 vs 5.3 (3 lean TIMIFY, 1 eTermin, 2 ties); eTermin's data residency attribute reads "EU only", TIMIFY's "EU optional", and both carry a "US CLOUD Act reach" subprocessor exposure attribute. Pricing transparency is 6.0 vs 5.8 with 5 ties. The weighted totals split as well: sales team lead 7 vs 6.3 and consultant 6.9 vs 6.7 for eTermin, data protection officer 6.1 vs 6.7 and skeptic 6.1 vs 6.6 for TIMIFY.

Choose eTermin if

  • You take deposits or full prepayment at booking and want email, SMS and WhatsApp reminders: reminders and no-shows is 7.0 vs 5.8 with 6 judges leaning eTermin and 0 TIMIFY, while TIMIFY's email reminders sit in its Premium and Enterprise tiers and judges found no public information on SMS reminders, deposits or no-show fees.
  • Your toolchain runs through Salesforce, Pipedrive, Zapier or Make and you need a documented REST API with webhooks plus automatic Zoom, Teams and Google Meet links: integrations and data is 7.7 vs 7.2, with 3 judges leaning eTermin and 0 TIMIFY.
  • You schedule around two-way iCloud sync, buffers and imported public holidays: calendar and availability is 7.3 vs 6.8, with 3 judges leaning eTermin and 0 TIMIFY.
  • Your data-residency requirement matches EU-only as the attribute stands: eTermin's data residency attribute reads "EU only" while TIMIFY's reads "EU optional", and the higher sovereignty scores for eTermin credit hosting in a C5-certified data centre in Frankfurt am Main and an electronically signable Article 28 GDPR agreement.
  • You want paid tiers with published prices: eTermin publishes Lite at € 19 and Pro at € 29 per month, and pricing transparency is 6.0 vs 5.8 with 1 judge leaning eTermin and 5 ties.

Choose TIMIFY if

  • You embed booking on your own site: TIMIFY's widget installs as a snippet or iFrame with WordPress, Joomla and Drupal plugins, and booking experience is 7.8 vs 7.2 with 4 judges leaning TIMIFY.
  • Your bookings arrive from Google, Facebook and Instagram in twelve-plus languages: booking experience again favors TIMIFY at 7.8 vs 7.2.
  • Your team schedules shared resources across staff: team scheduling is 6.8 vs 6.2, with 4 judges leaning TIMIFY and 0 eTermin.
  • Your vendor review requires ISO/IEC 27001:2022 certification and contractual audit rights, which the TIMIFY verdict records: sovereignty is 5.8 vs 5.3, with 3 judges leaning TIMIFY, 1 eTermin and 2 ties.
  • A data protection officer or a skeptic leads your evaluation: those judges' weighted totals favor TIMIFY (6.7 vs 6.1 and 6.6 vs 6.1).

Read this comparison as one judge. Each weighs the same scores by what they care about.

The Skeptic

Has seen "free forever" booking pages that put the vendor's logo in front of every client, SMS reminders that turn out to be credits sold separately, round-robin and payments locked in the top tier, and calendar sync that reads far more than free and busy. Reads the price list for what scales per seat, the subprocessor list for where the reminders are sent from, and asks how the bookings get out again.

eTermin

TIMIFY

This judge's pick

Criterion by criterion

Booking page & client experience

eTermin

The pages show a customizable booking page with CSS corporate design, embedding in the company website, booking via Google search and Maps, guest or registered booking, several languages in the Pro plan, mobile optimization, course-style multiple occupancy, and cancellation by customers via direct link. We found no public information on time-zone handling, seat limits for group slots, or an accessibility statement, and the terms require a visible eTermin link whenever the booking tool is embedded in a business's homepage.

TIMIFY

The booking widget is documented end to end — snippet or iFrame embedding, plugins for Joomla, WordPress and Drupal, pre-filled customer details — and confirmations carry an edit/cancel link that reopens the widget for rescheduling without calling. Group events and a course planner are bookable online, twelve-plus languages and multi-timezone scenarios are stated, and Reserve with Google, Facebook and Instagram booking and recurring appointments push toward storefront territory. Two things hold it back: white-label branding of the widget sits in the custom-priced Enterprise Plus plan, and we found no public information on an accessibility statement or seat limits for group events.

Calendar sync & availability rules

eTermin

Automatic synchronization with iCloud, Google, Outlook, Exchange and CalDAV is documented, with the iCloud interface explicitly bidirectional, and availability rules cover buffers, per-resource working hours, differing hours by week, public-holiday import and blocking, and rooms, devices and staff that are booked and blocked together. We found no public information on checking several external calendars per person for conflicts, booking windows, daily or weekly limits, or documented sync latency and double-booking behaviour.

TIMIFY

Two-way sync with Google and Office 365, working times with holidays and sick days, buffers, and rooms and equipment auto-booked alongside the person are all properly documented. The limits are documented too, by the vendor's own guides: the Office 365 app syncs only one calendar per Microsoft account and only the event name inbound, conflicts land in a Sync Conflicts tab for manual resolution, and the Google guide shows a booking moved outside working times leaving the two calendars displaying different times. We found no public information on iCloud or CalDAV, daily booking limits or minimum notice, and the captured pages give different pictures on Microsoft Exchange — the features page lists it as a sync target while the setup guide states the Office 365 interface will not work with Microsoft Exchange Server.

Team, staff & location scheduling

eTermin

Independent calendars with their own profile, image and availability per employee and resource, customer selection of a preferred staff member, granular per-user rights, and multi-location management in the Pro plan are documented; single sign-on via OpenID is offered "auf Anfrage" in Enterprise. We found no public information on round-robin or collective bookings, routing by form answers, reporting per staff member, SCIM provisioning or audit logs.

TIMIFY

The multi-branch machinery is genuinely deep: accounts per region or brand, a Booking Centre whose agents book across locations without seeing branch calendars, bulk upload of branches with settings, up to fifteen permission types with read, write and delete control per area, and SAML single sign-on with permission mapping to identity-provider groups. But we found no public information on round-robin or any-available distribution or routing by form answers — the documented ways to spread bookings are a central human team or the course planner's auto-assignment. The single sign-on app is itself a fee-undisclosed add-on limited to Enterprise Branch Manager setups and does not work with single accounts.

Reminders, payments & no-show protection

eTermin

Automatic confirmations and reminders by email, SMS and WhatsApp are documented, alongside online payment at booking through named providers, deposits or full payment definable per service, mandatory prepayment for selected services, automatic invoice creation, and a waitlist that automatically refills cancelled slots with its own confirmations. We found no public information on configurable reminder timing, a system-enforced cancellation deadline, no-show or late-cancellation fees, or follow-up messages after the appointment.

TIMIFY

Email reminders are configurable — one hour to three days ahead, up to three of them, plus general and app-based variants — but they sit in Premium and Enterprise while the free tier gets confirmations only, and card payment at booking runs through Stripe or PayPal with an exact published split of 1.4% plus 0.25 euro to the processor and 0.5% to the vendor. A waitlist for freed earlier slots, a response timeout that requeues silent customers, and automated follow-ups and absence rescheduling through the assistant give real no-show protection. We found no public information on SMS reminders, deposits, or system-enforced cancellation deadlines and no-show fees.

Integrations, API & data export

eTermin

A documented REST API with an authentication scheme, all four verbs, code examples and webhooks for created, modified and deleted appointments sits beside named native integrations (Salesforce, Pipedrive, Zoho, Zoom, Teams) and automation platforms including Zapier and Make. Getting the data out is the weak link: the pages show PDF print views and a terms clause making the customer responsible for downloading their data before contract end, and we found no public information on a documented full export of bookings, customers and form answers, on rate limits, or on a self-hosting or migration path.

TIMIFY

A documented REST API with over 120 endpoints, webhooks with error logs, public and private app marketplaces, CMS plugins and a UI component library make the connective tissue real, and the terms grant free export of customer data anytime and after termination, which is more than most vendors put in writing. The catches a buyer should price in: the Developer Platform is an add-on named in Enterprise Plus, the Zapier app requires an Enterprise plan, and we found no public information on native CRM integrations, published rate limits, or booking-form answers named among the exports.

European sovereignty

eTermin

Hosting is stated as a C5-certified datacenter in Frankfurt am Main in Germany, and a GDPR Article 28 data processing agreement can be signed electronically, but the contracting entity is eTermin GmbH in Schwyz under Swiss law and Swiss courts. The only subprocessors named — Zendesk in San Francisco for the vendor's own support pages and Tapfiliate in the Netherlands for the partner program — are stated not to serve the application itself, and we found no public information on the hosting provider, SMS gateway or email delivery behind the product, nor ISO 27001 or SOC 2 certifications.

TIMIFY

A German GmbH registered in Munich under HRB 199929, German governing law with Munich as venue, ISO/IEC 27001:2022, encryption in transit and at rest, two daily backups, contractual audit rights, and hosting on named infrastructure (AWS) with a Frankfurt region among the choices. But we found no public information on a published subprocessor list beyond the payment partners Stripe, Chargebee and PayPal — AWS is US-headquartered whatever the region, the data may equally sit in São Paulo or Singapore, and the email-delivery and support chain goes unnamed. The data processing agreement is an annex drawn up with the customer where required rather than a published document.

Pricing transparency

eTermin

Lite at € 19 per month and Pro at € 29 per month are published with feature lists and a comparison table, together with VAT treatment, a 3-month minimum term with monthly renewal, two weeks' notice to month end, monthly and annual billing with one month free per year, and a 30-day trial without credit card. Enterprise is priced on request, the add-ons — further calendars, SMS, integrations, locations — are named but unpriced, and multiple locations or many calendars go to a custom quote, so a full annual cost cannot be computed from the public pages.

TIMIFY

Three tiers are priced with feature lists and VAT treatment — Classic at 0,00 €, Premium at 25,00 € per month, Enterprise at 42,00 € per month, each exclusive of VAT in a twelve-month subscription — and the payment fee split is published to the cent, with the terms disclosing the twelve-month auto-renewal, four-week notice, no-refund rule and price-increase caps. But Enterprise Plus is an individual price on contact, add-ons are priced only on request, the single sign-on add-on's fees are disclosed only to the account manager, the captured pages show yearly-billing figures without the monthly figure, and the per-seat scaling unit is not spelled out. We found no public information on SMS credit pricing.

Sovereignty, side by side

Dimension eTermin TIMIFY
Legal entity Not determined Not determined
Hosting location Not determined Not determined
Hosting options Not determined Not determined
Open source Not determined Not determined
Data processing agreement Not determined Not determined
Transfer impact assessment Not determined Not determined

Facts, side by side

Only facts both products carry under the same definition — anything else would not be a fair row.

Compliance · DPA Account > Datenschutz im Backend · yes1

captured 28 Oct 2026 · Report an error

yes2

captured 28 Oct 2026 · Report an error

Compliance · GDPR 100% data protection according to current EU directives3

captured 28 Oct 2026 · Report an error

yes4

captured 28 Oct 2026 · Report an error

Integrations · Calendar sync sync with Google Calendar, Outlook, iCloud and more5

captured 28 Oct 2026 · Report an error

Google · Outlook6

captured 28 Oct 2026 · Report an error

Integrations · Rest API yes · webhooks · rest_api7

captured 28 Oct 2026 · Report an error

Developer Platform add-on with REST API for external developers8

captured 28 Oct 2026 · Report an error

Legal · Entity eTermin GmbH · Mättivor 3, 6430 Schwyz1

captured 28 Oct 2026 · Report an error

TIMIFY - TerminApp GmbH · SaaS · Balanstr. 73, Gebäude 7, 4. OG, 81541 München, Deutschland2

captured 28 Oct 2026 · Report an error

Legal · Entity name eTermin GmbH9

captured 28 Oct 2026 · Report an error

TerminApp GmbH10

captured 28 Oct 2026 · Report an error

Legal · Jurisdiction Recht und Gerichtsstand am Sitz von eTermin (Schwyz, Schweiz)1

captured 28 Oct 2026 · Report an error

München · Bundesrepublik Deutschland2

captured 28 Oct 2026 · Report an error

Pricing · Enterprise price yes · individual offer11

captured 28 Oct 2026 · Report an error

Enterprise · 426

captured 28 Oct 2026 · Report an error

Product · Buffer times yes12

captured 28 Oct 2026 · Report an error

preparation and follow-up buffer times around appointments8

captured 28 Oct 2026 · Report an error

Product · Calendar sync iCloud · Google · Outlook13

captured 28 Oct 2026 · Report an error

Office365 · Microsoft Exchange · Google Kalender · andere8

captured 28 Oct 2026 · Report an error

Product · Enterprise features custom development · priority support · 2FA · SSO on request · OpenID11

captured 28 Oct 2026 · Report an error

all Premium features · user permissions · booking exports · Intervallbuchungen · Ressourcenkategorien · Ressourcenabhängigkeiten · Kunden- und Buchungs-Tags · Video-Terminbuchung · advanced statistics dashboard · Enterprise Apps6

captured 28 Oct 2026 · Report an error

Product · Online payment Online payment directly at booking14

captured 28 Oct 2026 · Report an error

yes6

captured 28 Oct 2026 · Report an error

Product · Resource management Automated resource management for perfectly organized appointments15

captured 28 Oct 2026 · Report an error

Management and scheduling of staff, equipment and resources16

captured 28 Oct 2026 · Report an error

Questions about eTermin and TIMIFY

Which is better, eTermin or TIMIFY?

As of 29 Oct 2026, the panel rates both 3.5/5. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. Which one fits depends on the criteria that matter to you; the table on this page shows both side by side, and each judge’s reading has its own page. Both were scored by the same AI bench under the same rubric, from public evidence only, as the methodology describes.

Is eTermin or TIMIFY European?

eTermin is European (UK / wider Europe). TIMIFY is European (EU-Made). Provenance is read from each company’s own legal pages: who builds it and who owns it.

Where do eTermin and TIMIFY store customer data?

Per the vendors’ own pages as captured — eTermin: Default not stated; pages mention Germany. TIMIFY: its pages as captured do not say.

Do eTermin and TIMIFY have a free plan?

As of 29 Oct 2026, TIMIFY’s own pages state a free plan; eTermin’s pages as captured do not. Each product page links the pricing page it was read from.