As of 29 Oct 2026, the panel rates eTermin 3.5/5 and TIMIFY 3.5/5 in Appointment Scheduling. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. eTermin scores higher on 4 of 7 criteria (Reminders, payments & no-show protection, Calendar sync & availability rules, Integrations, API & data export, plus 1 more). TIMIFY scores higher on 3 of 7 criteria (Booking page & client experience, Team, staff & location scheduling and European sovereignty). Provenance — eTermin: UK / wider Europe; TIMIFY: EU-Made. Ratings are the AI panel’s opinion, formed from public evidence: how scores are made.
eTermin is ahead where the table favors depth: integrations and data (7.7 vs 7.2) and calendar and availability (7.3 vs 6.8), and on reminders and no-shows 6 judges lean eTermin, 0 TIMIFY (7.0 vs 5.8), with deposit or full prepayment at booking and a waitlist that refills cancelled slots. TIMIFY is ahead on booking experience (7.8 vs 7.2) and team scheduling (6.8 vs 6.2), each with 4 judges leaning TIMIFY. Sovereignty leans TIMIFY at 5.8 vs 5.3 (3 lean TIMIFY, 1 eTermin, 2 ties); eTermin's data residency attribute reads "EU only", TIMIFY's "EU optional", and both carry a "US CLOUD Act reach" subprocessor exposure attribute. Pricing transparency is 6.0 vs 5.8 with 5 ties. The weighted totals split as well: sales team lead 7 vs 6.3 and consultant 6.9 vs 6.7 for eTermin, data protection officer 6.1 vs 6.7 and skeptic 6.1 vs 6.6 for TIMIFY.
Choose eTermin if
You take deposits or full prepayment at booking and want email, SMS and WhatsApp reminders: reminders and no-shows is 7.0 vs 5.8 with 6 judges leaning eTermin and 0 TIMIFY, while TIMIFY's email reminders sit in its Premium and Enterprise tiers and judges found no public information on SMS reminders, deposits or no-show fees.
Your toolchain runs through Salesforce, Pipedrive, Zapier or Make and you need a documented REST API with webhooks plus automatic Zoom, Teams and Google Meet links: integrations and data is 7.7 vs 7.2, with 3 judges leaning eTermin and 0 TIMIFY.
You schedule around two-way iCloud sync, buffers and imported public holidays: calendar and availability is 7.3 vs 6.8, with 3 judges leaning eTermin and 0 TIMIFY.
Your data-residency requirement matches EU-only as the attribute stands: eTermin's data residency attribute reads "EU only" while TIMIFY's reads "EU optional", and the higher sovereignty scores for eTermin credit hosting in a C5-certified data centre in Frankfurt am Main and an electronically signable Article 28 GDPR agreement.
You want paid tiers with published prices: eTermin publishes Lite at € 19 and Pro at € 29 per month, and pricing transparency is 6.0 vs 5.8 with 1 judge leaning eTermin and 5 ties.
Choose TIMIFY if
You embed booking on your own site: TIMIFY's widget installs as a snippet or iFrame with WordPress, Joomla and Drupal plugins, and booking experience is 7.8 vs 7.2 with 4 judges leaning TIMIFY.
Your bookings arrive from Google, Facebook and Instagram in twelve-plus languages: booking experience again favors TIMIFY at 7.8 vs 7.2.
Your team schedules shared resources across staff: team scheduling is 6.8 vs 6.2, with 4 judges leaning TIMIFY and 0 eTermin.
Your vendor review requires ISO/IEC 27001:2022 certification and contractual audit rights, which the TIMIFY verdict records: sovereignty is 5.8 vs 5.3, with 3 judges leaning TIMIFY, 1 eTermin and 2 ties.
A data protection officer or a skeptic leads your evaluation: those judges' weighted totals favor TIMIFY (6.7 vs 6.1 and 6.6 vs 6.1).
Read this comparison as one judge. Each weighs the same scores by what they care about.
The Practice Owner
Runs a physiotherapy practice with six therapists, two treatment rooms that must not be double-booked, and a front desk that spends its mornings on the phone. Wants patients to book and reschedule online, SMS reminders that cut the no-shows, rooms and therapists checked together, and patient data that stays in Europe under a data processing agreement the practice can show.
eTermin
TIMIFY
This judge's pick
Criterion by criterion
Booking page & client experience
eTermin
Patients can book around the clock as guests, through our website or an embedded widget, or straight from Google Search and Maps, and cancel themselves via a direct link — most of what my front desk needs. The page adapts to our corporate design down to CSS, supports group slots for courses, several languages on Pro, and is stated as mobile-optimised. I take off because the terms require a visible notice linking to the vendor's own site when the tool is embedded, and I found no public information on automatic time-zone handling or an accessibility statement.
TIMIFY
The booking widget embeds as a snippet or iFrame with plugins for WordPress, Joomla and Drupal, patients can reschedule or cancel themselves from the link in their confirmation email, and group events, twelve-plus languages and bookings through Reserve with Google are all documented. What I could not find is a patient account with booking history or an accessibility statement for the booking flow, so I stop short of the top.
Calendar sync & availability rules
eTermin
For my two treatment rooms this is the decisive one: several resources — employee, room, device — can be required in a single booking, and resources are blocked automatically when a specific therapist is booked, which is exactly rooms and people checked together. Sync covers iCloud, Google, Outlook, Exchange and CalDAV with iCloud explicitly bidirectional, plus buffers between appointments, automatic import of public holidays and per-resource working hours. I found no public information on minimum-notice or booking-window rules, or on documented sync latency.
TIMIFY
Two-way sync with Google and Office 365 is documented, together with working times, holidays and sick days on a duty roster and buffer times around appointments. The part that matters most to me — rooms and equipment automatically booked alongside the therapist via booking dependencies — is on the features page. It falls short of the top level because there is no iCloud or CalDAV, only one Office 365 calendar per Microsoft account, and the help pages themselves describe sync conflicts that must be resolved by hand and moved bookings that stop syncing outside working times.
Team, staff & location scheduling
eTermin
Each of my six therapists can have an independent calendar with their own profile and availability, patients can choose a preferred therapist, and user management with access rights per employee and location comes with Pro. But I found no public information on round-robin or automatic assignment, collective bookings needing several people at once, routing by booking-form answers, or reporting per staff member.
TIMIFY
Granular permissions are genuinely strong — up to fifteen permission types with read, write and delete per area plus an activity log — and central multi-location management with a booking centre is documented. Single sign-on with SAML exists, but only as an Enterprise add-on with undisclosed fees, and the help page states it does not work with single accounts. I found no public information on round-robin distribution or collective bookings that need several people at once.
Reminders, payments & no-show protection
eTermin
Automatic confirmations and reminders by email, SMS and WhatsApp are explicitly pitched at cutting no-shows, deposits or full prepayment can be required at booking through named providers, and a waitlist automatically refills a cancelled slot with the resulting notifications — close to my whole wish list. What I miss is public information on an enforced cancellation deadline, late-cancellation or no-show fees, or configurable reminder timing.
TIMIFY
Email reminders are configurable — up to three per service, one hour to three days ahead — and payment at booking through Stripe or PayPal is priced openly at 1.4% plus 0.25 euro to the provider plus 0.5% to the vendor, with a waitlist skill that notifies customers of freed earlier slots and automated follow-ups. However, we found no public information on SMS reminders, enforced cancellation deadlines or no-show fees, which for a physiotherapy front desk is the missing half of the no-show story.
Integrations, API & data export
eTermin
A documented REST API with webhooks for created, modified and deleted appointments, code examples and the statement that almost every object can be manipulated, together with Zapier and Make, named CRM partners such as Salesforce, Pipedrive and Zoho, and automatic Zoom, Teams or Webex meeting links — more than my practice will ever use. The weak spot is getting data out: the calendar prints to PDF and the terms put the download duty on the customer before the contract ends, but I found no public information on a documented full export of bookings and customer records.
TIMIFY
A documented REST API with more than 120 endpoints, webhooks with logs, an app marketplace and a UI components library put this well above a closed product, and Zoom and GoToMeeting apps plus bookings export are named. The caveats: Zapier sits behind the Enterprise plan, the developer platform is an Enterprise Plus feature, and we found no public information on native CRM integrations or published API rate limits. Contractually the customer owns the data and may export it free of charge during and after the contract.
European sovereignty
eTermin
The two things I must be able to show are there: a data processing agreement under Article 28 GDPR that can be signed electronically and sits in the backend, and hosting stated to run in a C5-certified datacenter in Frankfurt am Main in Germany. But the contracting entity is eTermin GmbH in Schwyz, Switzerland, with Swiss law and venue, and I found no public information on the application's own subprocessors such as the SMS gateway or email delivery — Zendesk is named only for the vendor's support pages, where the privacy policy says it is not used for the application itself.
TIMIFY
The contracting entity is TerminApp GmbH in Munich under German law with Munich as the exclusive venue, the security page names AWS with a Frankfurt region, ISO/IEC 27001:2022 certification is stated, and the terms provide a data processing annex with on-site audit rights — most of what I need to show my patients. But we found no public information on a published subprocessor list with locations, and the payment chain is named as Stripe, Chargebee and PayPal with a US-headquartered cloud provider, so the whole chain is not evidenced end to end.
Pricing transparency
eTermin
Lite at "€ 19 pro Monat" and Pro at "€ 29 pro Monat" are published with their main features and a comparison table, prices are stated to exclude VAT, the minimum term is three months with two weeks' notice, and annual billing gives one month free. But SMS, additional calendars, integrations and locations are named as add-ons without prices, Enterprise is an individual offer, and multi-location practices are told to ask for a quote.
TIMIFY
Four tiers are published — a free Classic plan, Premium at 25,00€ / Monat and Enterprise at 42,00€ / Monat, each zzgl. MwSt. (excl. VAT) in a 12 month yearly subscription — with payment fees spelled out per transaction and contract terms, price-increase rules and the no-refund policy all in the terms. What keeps me from computing a real annual bill: Enterprise Plus and every add-on are individual price on request, the SSO add-on's fees are undisclosed, and the captured pages do not state what scales the price per therapist or per account.
Sovereignty, side by side
Dimension
eTermin
TIMIFY
Legal entity
Not determined
Not determined
Hosting location
Not determined
Not determined
Hosting options
Not determined
Not determined
Open source
Not determined
Not determined
Data processing agreement
Not determined
Not determined
Transfer impact assessment
Not determined
Not determined
Facts, side by side
Only facts both products carry under the same definition — anything else would not be a fair row.
As of 29 Oct 2026, the panel rates both 3.5/5. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. Which one fits depends on the criteria that matter to you; the table on this page shows both side by side, and each judge’s reading has its own page. Both were scored by the same AI bench under the same rubric, from public evidence only, as the methodology describes.
Is eTermin or TIMIFY European?
eTermin is European (UK / wider Europe). TIMIFY is European (EU-Made). Provenance is read from each company’s own legal pages: who builds it and who owns it.
Where do eTermin and TIMIFY store customer data?
Per the vendors’ own pages as captured — eTermin: Default not stated; pages mention Germany. TIMIFY: its pages as captured do not say.
Do eTermin and TIMIFY have a free plan?
As of 29 Oct 2026, TIMIFY’s own pages state a free plan; eTermin’s pages as captured do not. Each product page links the pricing page it was read from.