whats-best.ai

Appointment Scheduling · head-to-head

eTermin vs TIMIFY

As of 29 Oct 2026, the panel rates eTermin 3.5/5 and TIMIFY 3.5/5 in Appointment Scheduling. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. eTermin scores higher on 4 of 7 criteria (Reminders, payments & no-show protection, Calendar sync & availability rules, Integrations, API & data export, plus 1 more). TIMIFY scores higher on 3 of 7 criteria (Booking page & client experience, Team, staff & location scheduling and European sovereignty). Provenance — eTermin: UK / wider Europe; TIMIFY: EU-Made. Ratings are the AI panel’s opinion, formed from public evidence: how scores are made.

eTermin

UK / wider Europe

Panel rating

Sovereignty: not determined

Full evaluation →

TIMIFY

EU-Made

Panel rating

Sovereignty: not determined

Full evaluation →

The short answer

eTermin is ahead where the table favors depth: integrations and data (7.7 vs 7.2) and calendar and availability (7.3 vs 6.8), and on reminders and no-shows 6 judges lean eTermin, 0 TIMIFY (7.0 vs 5.8), with deposit or full prepayment at booking and a waitlist that refills cancelled slots. TIMIFY is ahead on booking experience (7.8 vs 7.2) and team scheduling (6.8 vs 6.2), each with 4 judges leaning TIMIFY. Sovereignty leans TIMIFY at 5.8 vs 5.3 (3 lean TIMIFY, 1 eTermin, 2 ties); eTermin's data residency attribute reads "EU only", TIMIFY's "EU optional", and both carry a "US CLOUD Act reach" subprocessor exposure attribute. Pricing transparency is 6.0 vs 5.8 with 5 ties. The weighted totals split as well: sales team lead 7 vs 6.3 and consultant 6.9 vs 6.7 for eTermin, data protection officer 6.1 vs 6.7 and skeptic 6.1 vs 6.6 for TIMIFY.

Choose eTermin if

  • You take deposits or full prepayment at booking and want email, SMS and WhatsApp reminders: reminders and no-shows is 7.0 vs 5.8 with 6 judges leaning eTermin and 0 TIMIFY, while TIMIFY's email reminders sit in its Premium and Enterprise tiers and judges found no public information on SMS reminders, deposits or no-show fees.
  • Your toolchain runs through Salesforce, Pipedrive, Zapier or Make and you need a documented REST API with webhooks plus automatic Zoom, Teams and Google Meet links: integrations and data is 7.7 vs 7.2, with 3 judges leaning eTermin and 0 TIMIFY.
  • You schedule around two-way iCloud sync, buffers and imported public holidays: calendar and availability is 7.3 vs 6.8, with 3 judges leaning eTermin and 0 TIMIFY.
  • Your data-residency requirement matches EU-only as the attribute stands: eTermin's data residency attribute reads "EU only" while TIMIFY's reads "EU optional", and the higher sovereignty scores for eTermin credit hosting in a C5-certified data centre in Frankfurt am Main and an electronically signable Article 28 GDPR agreement.
  • You want paid tiers with published prices: eTermin publishes Lite at € 19 and Pro at € 29 per month, and pricing transparency is 6.0 vs 5.8 with 1 judge leaning eTermin and 5 ties.

Choose TIMIFY if

  • You embed booking on your own site: TIMIFY's widget installs as a snippet or iFrame with WordPress, Joomla and Drupal plugins, and booking experience is 7.8 vs 7.2 with 4 judges leaning TIMIFY.
  • Your bookings arrive from Google, Facebook and Instagram in twelve-plus languages: booking experience again favors TIMIFY at 7.8 vs 7.2.
  • Your team schedules shared resources across staff: team scheduling is 6.8 vs 6.2, with 4 judges leaning TIMIFY and 0 eTermin.
  • Your vendor review requires ISO/IEC 27001:2022 certification and contractual audit rights, which the TIMIFY verdict records: sovereignty is 5.8 vs 5.3, with 3 judges leaning TIMIFY, 1 eTermin and 2 ties.
  • A data protection officer or a skeptic leads your evaluation: those judges' weighted totals favor TIMIFY (6.7 vs 6.1 and 6.6 vs 6.1).

Read this comparison as one judge. Each weighs the same scores by what they care about.

The Sales Team Lead

Leads fourteen account executives in three time zones and gets every demo request from the website. Wants inbound demos routed by company size and region, round-robin that is fair and can be checked, two-way sync with Outlook and Google so nobody is double-booked, a video link in every invite, and the booking written into the CRM before the call starts.

eTermin

This judge's pick

TIMIFY

Criterion by criterion

Booking page & client experience

eTermin

Multi-step preselection of services and staff, embedding on the company's website with corporate-design and CSS customisation, mobile optimisation, guest or registered booking, a direct cancellation link, booking straight from Google Search and Maps, and group bookings for courses are all documented. We found no public information on automatic time-zone handling, conditional intake questions or a published accessibility statement, and the terms require a visible link to the vendor's site when the booking page is embedded.

TIMIFY

The booking widget embeds as an overlay button or iFrame with CMS plugins, custom fields can be made required in the widget, and customers reschedule or cancel themselves from the confirmation email link. Group events and courses, twelve-plus languages with multi-timezone support and bookings from Google via Reserve with Google lift it above the middle band; we found no public information on group seat limits or an accessibility statement for the booking flow.

Calendar sync & availability rules

eTermin

Sync with Google, Outlook, Exchange, CalDAV and iCloud is stated, with two-way direction explicit for iCloud, plus buffers, holiday import and blocking, per-employee working hours with varying weekly hours and shift plans, and rooms and devices bookable alongside the person and blocked automatically when an employee is booked. The captured pages do not state the direction for Google and Outlook sync, and we found no public information on booking windows, daily limits or documented sync behaviour.

TIMIFY

Two-way sync with Google is documented and the Office 365 app offers one-way or two-way sync, alongside buffers, working-time restrictions and duty-roster handling of holidays and sick days, with rooms and equipment auto-booked alongside a service. The support pages carry real caveats — only one Office 365 calendar per Microsoft account, bookings moved outside working hours in Google stop syncing, and conflicts are resolved manually — and we found no public information on iCloud or CalDAV.

Team, staff & location scheduling

eTermin

Independent calendars per employee and resource with own profiles, services and availability, customer choice of preferred employee, user management with permissions per employee and location, and single sign-on on request are documented. Distribution is what my team lives on, and we found no public information on round-robin or weighted assignment, routing by form answers or CRM ownership, or collective meetings needing several people at once.

TIMIFY

Team profiles with categories and a duty roster, up to fifteen granular permission types with an admin role, multi-location branch management with bulk upload and a central booking centre, and SAML single sign-on with permission mapping to identity-provider groups are all documented. We found no public information on round-robin or any-available assignment, routing by form answers such as company size or region, or fairness reporting on how bookings are distributed — the checks I would run before routing inbound demos.

Reminders, payments & no-show protection

eTermin

Automatic confirmations and reminders by email, SMS and WhatsApp, deposits or full prepayment at booking through named providers, mandatory prepayment per selected service, and a waitlist that automatically refills cancelled slots with its own confirmations are all documented. We found no public information on an enforced cancellation deadline, no-show or late-cancellation fees, or configurable reminder timing.

TIMIFY

Email reminders are configurable across three types, one hour to three days ahead and up to three per appointment, with automated follow-ups and a waitlist offering earlier slots, and card payment at booking runs through Stripe or PayPal with the fee split stated exactly. We found no public information on SMS reminders, deposits, or system-enforced cancellation deadlines and no-show fees.

Integrations, API & data export

eTermin

A documented API with all four REST verbs, key-based signing and code examples, webhooks on created, modified and deleted appointments, the statement that almost every object can be manipulated via the API, automatic Zoom, Teams and Google Meet links sent to the booker, and named CRM partners such as Salesforce, Pipedrive and Zoho plus Zapier and Make give me most of what my reps need. We found no public information on rate limits or a documented full export format; the terms place the download of data before contract end on the customer.

TIMIFY

A documented REST platform with over 120 endpoints, webhooks with logs, an app marketplace, Zapier, Zoom and GoToMeeting apps, video booking in the Enterprise tier, booking exports and free export of customer data even after termination are all published. Zapier sits behind the Enterprise plan, and we found no public information on named native CRM connectors, published rate limits, or writing bookings into a CRM before a call starts.

European sovereignty

eTermin

Hosting is documented as a C5-certified datacenter in Frankfurt am Main in Germany with the application operated inside the EU, a data processing agreement under Article 28 GDPR can be signed electronically, and configurable deletion and anonymisation options are published. The contracting entity is eTermin GmbH in Schwyz, Switzerland; the named subprocessors cover only the website — Zendesk in the US for support pages, which the privacy policy states is not used for the application itself, and Tapfiliate in the Netherlands for the partner program — and we found no public information on the application's own subprocessors for hosting, email or SMS.

TIMIFY

The contracting entity is TerminApp GmbH in Munich under German law, with a data processing agreement, customer audit rights including on-site inspection, ISO/IEC 27001:2022 certification and hosting on named AWS infrastructure including a Frankfurt region. The payment chain runs through Stripe, Chargebee and PayPal and AWS is US-headquartered, and we found no published subprocessor list with locations for the delivery chain.

Pricing transparency

eTermin

Lite at € 19 per month and Pro at € 29 per month are published with a feature comparison table, a thirty-day free trial without credit card, monthly and annual billing with one month free per year, prices plus statutory VAT, a three-month minimum term and two weeks' notice. Enterprise is priced on request, multi-location setups are individual quotes, and we found no public information on the cost of additional calendars, SMS credits, integrations, locations or payment fees.

TIMIFY

Three tiers are publicly priced including a free plan, monthly and yearly billing are both shown, the payment fee split is stated to the cent, and the twelve-month term, auto-renewal, four-week cancellation notice and VAT treatment are all published. The Enterprise Plus tier is individual price on contact, add-ons are priced on request, the single sign-on add-on fees are undisclosed, and we found no public information on the scaling unit of the monthly price or SMS credit costs.

Sovereignty, side by side

Dimension eTermin TIMIFY
Legal entity Not determined Not determined
Hosting location Not determined Not determined
Hosting options Not determined Not determined
Open source Not determined Not determined
Data processing agreement Not determined Not determined
Transfer impact assessment Not determined Not determined

Facts, side by side

Only facts both products carry under the same definition — anything else would not be a fair row.

Compliance · DPA Account > Datenschutz im Backend · yes1

captured 28 Oct 2026 · Report an error

yes2

captured 28 Oct 2026 · Report an error

Compliance · GDPR 100% data protection according to current EU directives3

captured 28 Oct 2026 · Report an error

yes4

captured 28 Oct 2026 · Report an error

Integrations · Calendar sync sync with Google Calendar, Outlook, iCloud and more5

captured 28 Oct 2026 · Report an error

Google · Outlook6

captured 28 Oct 2026 · Report an error

Integrations · Rest API yes · webhooks · rest_api7

captured 28 Oct 2026 · Report an error

Developer Platform add-on with REST API for external developers8

captured 28 Oct 2026 · Report an error

Legal · Entity eTermin GmbH · Mättivor 3, 6430 Schwyz1

captured 28 Oct 2026 · Report an error

TIMIFY - TerminApp GmbH · SaaS · Balanstr. 73, Gebäude 7, 4. OG, 81541 München, Deutschland2

captured 28 Oct 2026 · Report an error

Legal · Entity name eTermin GmbH9

captured 28 Oct 2026 · Report an error

TerminApp GmbH10

captured 28 Oct 2026 · Report an error

Legal · Jurisdiction Recht und Gerichtsstand am Sitz von eTermin (Schwyz, Schweiz)1

captured 28 Oct 2026 · Report an error

München · Bundesrepublik Deutschland2

captured 28 Oct 2026 · Report an error

Pricing · Enterprise price yes · individual offer11

captured 28 Oct 2026 · Report an error

Enterprise · 426

captured 28 Oct 2026 · Report an error

Product · Buffer times yes12

captured 28 Oct 2026 · Report an error

preparation and follow-up buffer times around appointments8

captured 28 Oct 2026 · Report an error

Product · Calendar sync iCloud · Google · Outlook13

captured 28 Oct 2026 · Report an error

Office365 · Microsoft Exchange · Google Kalender · andere8

captured 28 Oct 2026 · Report an error

Product · Enterprise features custom development · priority support · 2FA · SSO on request · OpenID11

captured 28 Oct 2026 · Report an error

all Premium features · user permissions · booking exports · Intervallbuchungen · Ressourcenkategorien · Ressourcenabhängigkeiten · Kunden- und Buchungs-Tags · Video-Terminbuchung · advanced statistics dashboard · Enterprise Apps6

captured 28 Oct 2026 · Report an error

Product · Online payment Online payment directly at booking14

captured 28 Oct 2026 · Report an error

yes6

captured 28 Oct 2026 · Report an error

Product · Resource management Automated resource management for perfectly organized appointments15

captured 28 Oct 2026 · Report an error

Management and scheduling of staff, equipment and resources16

captured 28 Oct 2026 · Report an error

Questions about eTermin and TIMIFY

Which is better, eTermin or TIMIFY?

As of 29 Oct 2026, the panel rates both 3.5/5. Weighted by what each judge cares about, 3 of the 6 judges pick eTermin and 3 pick TIMIFY. Which one fits depends on the criteria that matter to you; the table on this page shows both side by side, and each judge’s reading has its own page. Both were scored by the same AI bench under the same rubric, from public evidence only, as the methodology describes.

Is eTermin or TIMIFY European?

eTermin is European (UK / wider Europe). TIMIFY is European (EU-Made). Provenance is read from each company’s own legal pages: who builds it and who owns it.

Where do eTermin and TIMIFY store customer data?

Per the vendors’ own pages as captured — eTermin: Default not stated; pages mention Germany. TIMIFY: its pages as captured do not say.

Do eTermin and TIMIFY have a free plan?

As of 29 Oct 2026, TIMIFY’s own pages state a free plan; eTermin’s pages as captured do not. Each product page links the pricing page it was read from.