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Livespace

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Livespace sp. z o.o. · www.livespace.io

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Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Knows a CRM is a database of other people's personal data before it is a sales tool. Optimizes for GDPR posture: EU hosting, DPA, subprocessor hygiene, consent fields, retention and deletion that actually delete. Rejects US-default hosting and enrichment features that scrape contacts from the open web.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Data Protection Officer

Contacts split into companies and people with profiles carrying correspondence, tasks, notes and deals, plus admin-defined custom fields and ownership on every record; duplicate matching on Tax ID and Regon with merge tooling that transfers files, wall posts and deals, a default-contact rule and bulk merge up to ten is genuinely serious hygiene. Duplicate search sits behind the Automation plan and admin permissions, and I found no public information on field-level permissioning or field validation, which keeps it below the top band. 2 3 11

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Data Protection Officer

Multiple sales processes — unlimited saved, by role, segment or deal value, reassignable mid-deal with history preserved — and a two-level stage-and-step structure with required data entry give real process discipline. But I found no public information on win/loss capture, forecast views, quota tracking or a custom report builder; the captured pages describe conversion analytics and AI pattern hints only. 4 5

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Data Protection Officer

If-then rules tied to process steps with two-way field/step logic, task sequences after each stage change, email sequences with sending windows, conditional reminder tasks and templates, and a Sales Bot distributing leads by industry, source or availability form a credible multi-step, no-code picture. The scope is stated to depend on the plan and active process counts are plan-dependent, and I found no public information on branching, webhooks, error handling or per-step logs. 5 6 7

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Data Protection Officer

Two-way Google Calendar sync with task-type filtering, a free, documented API with a PHP SDK and support assistance, plus Make, Zapier and automatic form-to-CRM contact creation are evidenced. The API surface actually described is narrow — contacts from forms and user add/delete/unblock — the documentation ships without example implementations, and I found no public information on two-way email sync, webhooks, OAuth apps or a native integration directory. 2 8 9

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Data Protection Officer

The vendor is Livespace sp. z o.o. in Warsaw with Polish-language support, and a European entity is the right starting point for a database of other people's personal data. That is essentially all the evidence offers: I found no public information on hosting location, a data processing agreement, a subprocessor list, consent fields, or retention and deletion controls, so a DPO could not sign off this posture without a caveat file. 1

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Data Protection Officer

Import is self-serve across.csv,.ods,.xls and.xlsx with field mapping for persons, companies and deals, four duplicate-handling modes, tagging and source assignment, and a full undo of a failed import — undo is an operator's friend. Export covers companies, persons, deals, finances, tasks and spaces to.xls or.csv with filtered and custom views and an admin-visible export history, but export is list-based, import files are capped at 4 MB, and I found no public information on getting notes, email history or attachments out; the free API at least helps rebuild elsewhere. 8 10 11

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Data Protection Officer

No price for any tier appears in the captured pages — not a per-seat figure, a billing period or a VAT treatment — so nothing about the real invoice is computable from public evidence. Meanwhile the captured pages state that duplicate finding, automation scope, the number of active sales processes and the count of connectable email accounts all depend on the plan, without figures for any of them. 3 5 6 7

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Livespace? Tell us Report an error on this page

Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.livespace.io Checked 16 Sep 2026 Details →
  2. 2 Contact & data model — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  3. 3 Contact & data model — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  4. 4 Pipeline & forecasting — found from sitemap livespace.io Checked 1 Oct 2026 Details →
  5. 5 Pipeline & forecasting — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  6. 6 Automation & workflows — found from sitemap livespace.io Checked 1 Oct 2026 Details →
  7. 7 Automation & workflows — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  8. 8 Integrations & API — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  9. 9 Integrations & API — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  10. 10 Import, export & exit — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  11. 11 Import, export & exit — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →