whats-best.ai
Search Sign in

CRM

Livespace

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Livespace sp. z o.o. · www.livespace.io

Report an error on this page Is this your product? →

Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Assumes the pricing page is the nicest thing the vendor will ever say. Hunts per-seat maths that explode at renewal, "unlimited" with footnotes, AI features priced by credits, dead changelogs and acquisition rumours. Exists to keep the rest of the bench honest.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

Report an error

The Skeptic

Companies and People live as separate, well-populated profiles — notes, correspondence, deals, connections, tagging — with admin-defined custom fields, ownership, permissions and visibility limits, plus genuine merge tooling that carries tasks, deals, wall posts and files across. The catch is the paywall: finding duplicates requires the Automation plan or higher, and we found no public information on field types, validation or field-level permissions. 2 3 11

Report an error

Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

Report an error

The Skeptic

Required data entry per step, two-way if-then rules and multiple processes with BANT or Sandler templates show a pipeline that enforces a process, and per-stage conversion analytics are claimed on the product page. But the number of active sales processes depends on the subscription plan, and we found no public information on forecasting views, quota tracking or a custom report builder — the reporting a finance department would demand is unevidenced. 4 5

Report an error

Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

Report an error

The Skeptic

Email sequences with configurable send windows, conditional follow-up tasks and response-based branching, if-then rules tied to process steps, and a Sales Bot that routes leads by source or team availability are all publicly documented. The scope of automations depends on the plan with no public numbers for any tier — the feature is its own upsell — and we found no public information on webhooks as steps, error handling or per-step logs. 6 7

Report an error

Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

Report an error

The Skeptic

A free-of-charge documented API with a PHP SDK and write operations up to adding, deleting and unblocking users, plus genuine two-way Google Calendar sync and Make/Zapier connections, clear the mid bar. But the documentation ships without example implementations, and we found no public information on two-way email sync, other native calendar or mail providers, webhooks, or API rate limits. 2 8 9

Report an error

European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

Report an error

The Skeptic

A Warsaw company with Polish-language pages is the only sovereignty signal the captured pages offer. We found no public information on hosting location, a data processing agreement, subprocessors, retention or deletion controls — nothing a data protection officer could sign off on, and nothing that says whose law can reach the data. 1

Report an error

Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

Report an error

The Skeptic

Getting in is genuinely self-serve: file import with field mapping across persons, companies and deals, duplicate matching by Tax ID or contact details, handling options and a full undo — though imported files should not exceed 4 MB. Export covers companies, persons, deals, finances, tasks and spaces to Excel or CSV with filtering and an administrator-visible export history including failed runs, but we found no public information on exporting files, attachments or activity history, or on migration tooling from other CRMs. 8 10 11

Report an error

Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

Report an error

The Skeptic

We found no public pricing information at all — not a tier price, a seat rate, a billing period or VAT treatment. The only pricing facts published are gates: the number of active sales processes depends on the plan, automation scope depends on the plan, duplicate finding starts at the Automation plan, and email accounts run from 2 to 10 by package — a buyer cannot compute any invoice, at entry or at renewal. 3 5 6 7

Report an error

European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Livespace? Tell us Report an error on this page

Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.livespace.io Checked 16 Sep 2026 Details →
  2. 2 Contact & data model — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  3. 3 Contact & data model — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  4. 4 Pipeline & forecasting — found from sitemap livespace.io Checked 1 Oct 2026 Details →
  5. 5 Pipeline & forecasting — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  6. 6 Automation & workflows — found from sitemap livespace.io Checked 1 Oct 2026 Details →
  7. 7 Automation & workflows — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  8. 8 Integrations & API — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  9. 9 Integrations & API — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  10. 10 Import, export & exit — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  11. 11 Import, export & exit — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →