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Livespace

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Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Livespace sp. z o.o. · www.livespace.io

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Read this page as one judge. Each weighs the same scores by what they care about.

The Sales Ops Lead

Weighted verdict

Owns the forecast a 40-seat team lives by. Optimizes for pipeline discipline: stage hygiene, required fields, routing, quota and forecast reporting the CFO will accept. Rejects freeform pipelines that cannot enforce a process and reporting that stops at a dashboard screenshot.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Sales Ops Lead

Contact & data model

How this is scored

Depth and hygiene of the core records — contacts, companies, deals, custom fields, deduplication.

0 — A flat address book; no relations between people, companies and deals.

3 — The standard three objects exist but customization is cosmetic: few field types, no required fields, duplicates accumulate unchecked.

5 — Custom fields across objects, basic dedupe on create, activity history on the record; complex models still need workarounds.

8 — Rich field types with validation, merge and dedupe tooling, relationships beyond the standard model, permissioned field access.

10 — A genuinely modelable system: custom objects or equivalent, bulk hygiene tooling, field-level history — the data model bends to the business, not the reverse.

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The Sales Ops Lead

Companies and people sit on separate lists with custom fields, changeable ownership, visibility limits and full correspondence history on the profile, and merging transfers deals, tasks, files and wall posts when reps collide records. Dedupe matching also runs on import with rules like Tax ID or name plus contact details, though finding duplicates requires the Automation plan and an admin, and merging is capped at ten records at a time. We found no public information on field validation, field-level permissions or custom objects, which keeps complex models in workaround territory. 2 3 11

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Pipeline & forecasting

How this is scored

Whether the pipeline enforces a process and produces reporting a finance department accepts.

0 — A kanban of deals with amounts; nothing is enforced, nothing rolls up.

3 — Multiple pipelines and stage probabilities exist, but no required fields per stage and only canned reports.

5 — Stage requirements, win/loss capture and standard forecast views; custom reporting is limited or an add-on.

8 — Enforceable process (required fields, stage gates, routing), custom report builder, forecast by team and period with quota tracking.

10 — Forecasting a CFO signs: weighted and commit-based views, historical snapshots, attainment tracking, and reporting composable enough to answer questions the vendor never anticipated.

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The Sales Ops Lead

The process engine is genuinely enforceable: steps can require missing fields before completion, two-way rules tie fields to stages, unlimited sales processes can be designed per segment, role or deal value, and Sales Bot routes leads by industry, source or team availability. But the reporting story stops at stage-conversion analytics and AI pattern suggestions; we found no public information on forecast views, quota tracking, historical snapshots or a custom report builder, and a forecast my CFO signs needs those. 4 5 6

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Automation & workflows

How this is scored

Triggers, sequences and routing that remove manual work without a consultant.

0 — No automation beyond email templates.

3 — Simple if-this-then-that on records; no multi-step sequences, no branching.

5 — Multi-step workflows with delays and branching, email sequences, basic lead routing — capped by tier or count.

8 — Full workflow builder across objects with webhooks as steps, round-robin routing, sequence analytics.

10 — Automation as infrastructure: versioned workflows, error handling, per-step logs, and limits generous enough that the feature is not its own upsell.

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The Sales Ops Lead

Email sequences run until a response with configurable send windows, conditional follow-up tasks, variables and templates, stage changes auto-spawn the next tasks, and rules attach directly to process steps — real multi-step automation a rep configures without code or a consultant. The scope is explicitly capped by plan, multiple connected mailboxes start at the Automation tier, and we found no public information on webhooks as workflow steps, round-robin routing, sequence analytics or error handling. 6 7

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Integrations & API

How this is scored

Two-way email/calendar sync, native connections, and an API that treats external systems as first-class.

0 — No API, no sync; data enters by CSV and leaves never.

3 — One-way email logging (BCC), a handful of Zapier triggers, a read-mostly API.

5 — Two-way email and calendar sync for the major providers, a documented REST API with sane limits, a modest native directory.

8 — Deep native integrations for the revenue stack, webhooks, OAuth apps, API parity with the UI for core objects.

10 — An ecosystem: public API covering everything the UI does, event streams, a marketplace, and sync so reliable the CRM can be the system of record without being the only system.

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The Sales Ops Lead

The API is free of charge, documented and write-capable — it auto-adds form contacts and even manages users — with a PHP SDK, two-way Google Calendar sync with task-type filtering, and Make or Zapier connectors for contact creation. We found no public information on email sync, Microsoft calendar sync, webhooks or a native integration directory, so the revenue stack beyond Google and the automation platforms is unevidenced. 2 8 9

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European sovereignty

How this is scored

Where other people's personal data actually lives and under whose law — entity, hosting, subprocessors, DPA.

0 — US entity, US-default hosting, no public DPA or subprocessor list.

3 — A DPA exists and an EU region is available on request or on top tiers; subprocessor exposure to US CLOUD Act reach is broad and undocumented.

5 — EU hosting selectable at signup, published DPA and subprocessor list; core processing still touches US entities.

8 — EU entity or EU-default hosting with published subprocessors, consent-friendly fields, retention and deletion controls; residual US exposure named and narrow.

10 — European entity, EU-only processing including subprocessors, deletion that provably deletes — sovereignty a DPO can sign off without a caveat file.

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The Sales Ops Lead

The vendor is a Polish company and the product and support ship in Polish, which is a European starting point, but that is where the public record ends. We found no public information on data residency, a DPA, a subprocessor list, retention or deletion controls — the documents a DPO needs before signing were not in the captured pages. 1

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Import, export & exit

How this is scored

Getting in with history intact, and out with everything — the anti-lock-in criterion.

0 — Import is a support ticket; export is contacts-only CSV missing notes, activities and files.

3 — Self-serve CSV import with mapping; export covers main objects but drops activity history, attachments or relations.

5 — Guided migration from major competitors, full-object CSV export, API access sufficient to rebuild the database elsewhere with effort.

8 — Complete export (all objects, history, files) self-serve in open formats, import with dedupe and dry-run, no API metering that prices exit out of reach.

10 — Exit as a feature: documented full-fidelity export, migration tooling both directions, and contractual data-return terms — leaving is a weekend, which is exactly why you can stay.

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The Sales Ops Lead

Import is self-serve with field mapping across persons, companies and deals, duplicate matching on Tax ID or contact details, four conflict-handling options and a full undo — though a 4 MB file cap forces splitting large migrations. Export covers companies, persons, deals, finances, tasks and spaces to Excel or CSV with filtered and custom-view export plus an admin-visible export history including failed runs, but the captured pages do not show notes, files or correspondence among exportable entities, and the free API is the only other exit route. 8 10 11

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Pricing transparency not rated — the vendor publishes no price

How this is scored

Whether a buyer can compute the real invoice — per seat, per month, at renewal — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — An entry price exists, but the tiers most buyers need are unpriced, or per-seat maths is obscured by bundles, minimums or mandatory onboarding fees.

5 — Most tiers carry real numbers with billing period and VAT treatment stated, but at least one commonly needed capability hides in an unpriced tier or usage-metered add-on.

8 — Every tier priced publicly including annual/monthly split; limits, seat minimums and overage rules stated; only genuine enterprise contracts are custom.

10 — Complete price computability: every tier, add-on, usage meter and renewal rule public, with a calculator or table that makes the invoice at 3 and 30 seats a two-minute exercise.

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The Sales Ops Lead

A pricing page is referenced and tier names like Automation appear throughout, but I found no public price figures in the captured pages — no per-seat cost, billing period or VAT treatment. Plan-dependent limits compound it: the number of active sales processes, duplicate finding, automation scope and connected email accounts all depend on the plan, and none of those boundaries carry numbers a buyer could compute an invoice from. 3 5 6 7

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (11)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.livespace.io Checked 16 Sep 2026 Details →
  2. 2 Contact & data model — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  3. 3 Contact & data model — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  4. 4 Pipeline & forecasting — found from sitemap livespace.io Checked 1 Oct 2026 Details →
  5. 5 Pipeline & forecasting — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  6. 6 Automation & workflows — found from sitemap livespace.io Checked 1 Oct 2026 Details →
  7. 7 Automation & workflows — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  8. 8 Integrations & API — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  9. 9 Integrations & API — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  10. 10 Import, export & exit — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →
  11. 11 Import, export & exit — found from sitemap support.livespace.io Checked 1 Oct 2026 Details →