whats-best.ai
Search Sign in

Project Management & Collaboration

Productive

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 1 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Productive International d.o.o. · productive.io

Report an error on this page Is this your product? →

Read this page as one judge. Each weighs the same scores by what they care about.

The Data Protection Officer

Weighted verdict

Reads the DPA before the feature list. Optimizes for GDPR posture: EU hosting, subprocessor exposure, deletion guarantees. Rejects anything that cannot answer where the data lives.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Data Protection Officer

Collaboration depth

How this is scored

How much real multi-person project work the tool carries: shared planning, assignments, dependencies, workload, comments, guest access.

0 — A personal task list; a second user has no defined place in it.

3 — Tasks can be shared and assigned, but planning stays per-person — no shared timeline, workload or dependency view.

5 — Solid shared projects with assignments, comments and at least one team-level planning view; gaps appear in cross-project or capacity planning.

8 — Team-level planning is first-class: cross-project views, workload/capacity, dependencies, guest or client access with sane permissions.

10 — Handles the full span from two freelancers to a structured department in one model — planning, capacity, permissions and client involvement all without workarounds.

Report an error

The Data Protection Officer

Task dependencies are first-class — blocking, waiting-on and linked types with Gantt visualization, subtask dependencies, no limit per task and status propagation on close — and comments carry attachments, pinning, quoting, rich text and a hidden-from-client toggle, with every task holding a full activity feed including linked emails. Capacity shows up through the workload field and over/under-capacity reporting, and permissions, teams and employee fields are configured at organization level. We found no public information on guest or client portal access beyond the client-visible comment distinction, and moving a task between projects deletes its dependencies, so this sits just under the top of the team-level planning band. 5 6 7 11

Report an error

Reporting

How this is scored

Whether the tool can answer questions about the work: progress, time, budgets, utilization — and export the answer.

0 — No reporting beyond looking at the board.

3 — Fixed per-project status views only; nothing aggregates across projects and nothing exports cleanly.

5 — Useful standard reports (progress, tracked time) with basic filters and CSV export, but limited customization and no budget/utilization depth.

8 — Configurable cross-project reporting incl. time, budgets and utilization, with dashboards and reliable exports.

10 — Reporting is a product in itself: custom report builder, scheduled delivery, API access to every metric the UI shows.

Report an error

The Data Protection Officer

The reporting surface is deep: a report library, saved reports with custom categories, OR and AND filters, multi-level grouping with relationship fields, pivots, drilldown, charts, cumulative formatting, a display-currency switcher and a documented table export, plus Pulse automation delivering reports on schedule to Slack. Utilization is covered by capacity-and-availability and overtime reports and financial data appears in report tables, but we found no public information on budget-specific report depth or API access to every metric the UI shows, which is what the reporting-as-a-product band requires. 7 8

Report an error

Integrations

How this is scored

How well the tool connects to the rest of the stack: native integrations, calendar/comms hooks, API and webhooks, import/export paths.

0 — A closed box — no API, no integrations, CSV out if anything.

3 — A handful of marquee integrations, no public API or an API that covers a fraction of the product.

5 — The common set (calendar, Slack/Teams, file storage) plus a documented public API; automation platforms partially covered.

8 — Broad native catalogue, well-documented API and webhooks, first-class automation-platform support and real import paths from competitors.

10 — Ecosystem-grade: everything in 8 plus the tool is itself extensible (apps/plugins, AI/MCP surfaces) and exit via API export is complete.

Report an error

The Data Protection Officer

A documented Open API with webhooks, event subscriptions and an API client sits alongside a wide native catalogue — seven accounting systems, eight HR systems, HubSpot, Salesforce, Jira, Slack, Microsoft Teams, both calendars and both inboxes — plus Zapier and real import paths from Harvest and CSV. Exit is covered by a full database copy on leaving, which I weight heavily. An App Marketplace and AI connectors are named but not detailed, so we do not call this ecosystem-grade. 4 9 10 12

Report an error

Onboarding effort

How this is scored

Time and friction from signup to first real value for a small team, without paid services.

0 — No self-serve path — onboarding starts with a sales call and an implementation project.

3 — Self-serve exists but the first project requires configuration a newcomer cannot judge yet (workflows, custom fields, permissions) before anything works.

5 — A team gets a first project running within a day; trial requires payment details or key steps live behind docs.

8 — Signup to working project inside an hour: guided setup, sensible defaults, templates, trial without payment details.

10 — Minutes to value even for non-tool-people, importers pull existing work in, and the tool teaches its own advanced features as the team grows into them.

Report an error

The Data Protection Officer

A phased admin checklist deliberately sequences heavy configuration — time tracking, cost rates, service types, permission sets, SSO or 2FA — before anyone is invited, supported by an Academy course, an assistant tied to the Help Center, importers and personalized migration support on a free 14-day trial that is cancellable anytime. The billed-agency model means a newcomer must judge rates and permissions before real value arrives, which reads as within-a-day rather than within-an-hour; we found no public information on whether the trial requires payment details. 11 12 13

Report an error

European sovereignty

How this is scored

Where the company and the data actually sit: legal entity, ownership control, data residency, and subprocessor exposure to non-EU jurisdictions.

0 — Non-European vendor, data on US infrastructure under US law, no DPA worth the name.

3 — DPA and GDPR language present, but hosting defaults to the US or ownership sits outside Europe — compliance paperwork over substance.

5 — EU data residency is available and contractually fixed, but the vendor or its controlling owner is non-European, or core subprocessors put data within CLOUD Act reach.

8 — European company under European control with EU-resident data and a public DPA; remaining exposure is limited to identifiable subprocessors (e.g. a US hyperscaler's EU region) and is documented.

10 — European company, European control, EU-only data residency on European infrastructure, subprocessor list free of extraterritorial reach — verifiable, not asserted.

Report an error

The Data Protection Officer

Servers are stated to be EU-hosted on Amazon AWS with encryption and controlled access, and there is genuine GDPR substance: a named DPO contact, Standard Contractual Clauses for transfers to the United States, a subprocessor documentation reference, and a deletion process with permanent deletion after retention. But the captured privacy policy names The Productive Company, Inc., a Delaware-based company, as the entity providing the Services while the vendor listing names Productive International d.o.o. of Zagreb — the captured pages give different signals on the contracting entity — and the subprocessor set includes US-incorporated Stripe, Recall (Hyperdoc Inc.) and Workable of Boston, so the extraterritorial exposure is identifiable but real. 3 4

Report an error

Support & documentation

How this is scored

Whether a stuck user gets unstuck: docs quality, support channels and their availability per plan, and the health of the learning surface.

0 — No docs beyond marketing pages; support is a contact form that may answer.

3 — Docs exist but are thin or stale; support on entry plans is effectively email-only with slow turnaround.

5 — Searchable help center covering the core product; chat or email support on all plans with reasonable response times.

8 — Deep, current docs incl. onboarding guides and templates; fast chat support not gated to top tiers; visible changelog.

10 — Docs, academy, community and support so good they are a reason to buy; SLAs published, support quality independent of plan.

Report an error

The Data Protection Officer

Documentation is deep and current across onboarding, reports, integrations and admin setup, with an Academy issuing certificates, a community space, a status page and a published 99.9% uptime service level, while chat and email support advertises a four-minute average reply and 95.7% positive ratings. The Account Access support flow is unusually well governed — a stated reason, recorded sessions, time-limited and revocable by the customer — which is exactly the kind of access control I look for. We found no public information on a visible changelog or on support quality per plan, which keeps this just below the top band. 1 2 4 13 14

Report an error

Pricing transparency

How this is scored

Can a buyer determine the real, payable cost of the tool for their team before talking to anyone?

0 — No public pricing at all — every number sits behind "contact sales".

3 — Some tiers are public, but a deciding factor (seat minimums, mandatory add-ons, billing-period surcharge, tax treatment) only surfaces at checkout or in fine print.

5 — Self-serve tiers are publicly priced and the billing-period difference is stated, but the headline number still needs qualifying — e.g. annual-only headline, taxes excluded without saying so, or an opaque enterprise tier doing real work.

8 — Every self-serve tier is fully priced with billing periods and tax treatment plain on the page; only genuinely custom enterprise work lacks a number.

10 — Every tier including enterprise has a public price or published price formula, and the headline number is the number on the invoice.

Report an error

The Data Protection Officer

Two self-serve tiers are publicly priced at €9.50 /month and €23 /month per user, billed yearly (€95/month and €230/month for 10 users), with the Ultimate tier at "Let's talk" and a stated saving of up to 17% for yearly billing. The headline numbers are annual-only, and we found no public information on tax treatment or monthly-period prices, so a buyer still has to qualify the number before signing. 2 9

Report an error

European sovereignty — proven facts

1 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 4 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Do you know more about Productive? Tell us Report an error on this page

Sources (14)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage productive.io Checked 17 Sep 2026 Details →
  2. 2 Vendor pricing page productive.io Checked 17 Sep 2026 +1 earlier capture: 11 Sep 2026 Details →
  3. 3 Privacy policy productive.io Checked 17 Sep 2026 Details →
  4. 4 Security page productive.io Checked 17 Sep 2026 Details →
  5. 5 Collaboration depth — found from sitemap help.productive.io Checked 1 Oct 2026 Details →
  6. 6 Collaboration depth — found from sitemap help.productive.io Checked 1 Oct 2026 Details →
  7. 7 Reporting — found from sitemap help.productive.io Checked 1 Oct 2026 Details →
  8. 8 Reporting — found from sitemap help.productive.io Checked 1 Oct 2026 Details →
  9. 9 Integrations — found from sitemap productive.io Checked 1 Oct 2026 Details →
  10. 10 Integrations — found from sitemap help.productive.io Checked 1 Oct 2026 Details →
  11. 11 Onboarding effort — found from sitemap help.productive.io Checked 1 Oct 2026 Details →
  12. 12 Onboarding effort — found from sitemap help.productive.io Checked 1 Oct 2026 Details →
  13. 13 Support & documentation — found from sitemap productive.io Checked 1 Oct 2026 Details →
  14. 14 Support & documentation — found from sitemap help.productive.io Checked 1 Oct 2026 Details →