Productive

The Enterprise Architect

Dependencies are first-class — Blocking, Waiting on and Linked types with Gantt visualization, no count limit, propagation on close — and capacity, over/under-capacity and overtime reporting gives genuine team-level workload views, with permission sets and client-hidden comments covering outside visibility. Cross-project visibility comes through reports grouped by company, project and status. I found no public information on guest or client user seats as such, and moving a task to another project deletes its dependencies — a rough edge I would want answered before rollout. 5 6 7 8 11

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The Enterprise Architect

The report surface is close to a product in itself: a report library of prebuilt reports, saved reports with custom categories, multi-level grouping, pivots, drilldown, charts, OR/AND filters, currency switching and table export, with Pulse automating delivery into Slack. Budget warning thresholds, payroll, intercompany hours, overtime and capacity reporting cover the money side, and a documented Open API plus a full database copy on exit protects the answers. I found no public information confirming every metric shown in the interface is reachable through the API, which is what keeps this short of the top. 7 8 9 4 11

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The Enterprise Architect

The native catalogue is broad — accounting from QuickBooks, Xero, NetSuite, Sage, Exact, Fortnox, Twinfield and Visma E-conomic, HR from Personio, BambooHR, HiBob and more, Salesforce, HubSpot, calendars, both inboxes, Slack, Teams and Jira — on top of Zapier, a documented Open API and webhooks with event triggers. Real import paths exist from Harvest and CSV for companies, contacts, time entries, expenses and tasks, and an app marketplace plus admin-controlled AI connectors and agents give it extensible surfaces. Exit is covered by a full database copy on leaving. 9 10 12 11 4

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The Enterprise Architect

The free 14-day trial is self-serve with cancel-anytime, and CSV and Harvest importers plus a phased admin checklist with an Academy course make the path guided rather than improvised. But the checklist front-loads decisions a newcomer cannot yet judge — SSO or 2FA before inviting anyone, cost rates and holiday calendars before time is logged, permission sets and time-tracking policies — so first real value reads as a day, not an hour. I found no public information on whether the trial requires payment details. 11 12 9

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The Enterprise Architect

The privacy policy names The Productive Company, Inc., a Delaware corporation with a Delaware mailing address, as the legal entity, and documents Standard Contractual Clauses for transfers to the United States, while the security page states EU-hosted Amazon AWS servers. The named subprocessors include Stripe, Workable of Boston and Recall (Hyperdoc Inc.), all US-incorporated, so US jurisdictional reach is identifiable and documented rather than hidden. I found no public information on ownership control or on EU residency being fixed contractually, and the contracting entity sitting in Delaware is the fact my procurement file will open with. 3 4

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The Enterprise Architect

Docs are deep and structured — a reports collection of 22 articles, an admin onboarding checklist, a Help Center-connected AI assistant, plus a public Academy with certificates, a community, API docs, a Trust Center and a status page. Chat and email support averages a four-minute reply with published 2m 56s response time and 95.7% positive ratings, and Account Access is unusually well governed: reason required, sessions recorded, time-limited and revocable at any time. I found no public information on a per-plan support SLA, on whether chat is gated to top tiers, or on a changelog. 2 13 4 14 11

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The Enterprise Architect

Two self-serve tiers carry public per-user numbers — €9.50 and €23 per user per month, both stated as billed yearly with 10-user totals shown on the page — but the headline is annual-only: 'save up to 17%' implies a higher non-annual figure, and I found no public information on a monthly-billing price or on tax treatment. The Ultimate tier is 'Let's talk' custom pricing doing real enterprise work. That is a headline a buyer must qualify before it becomes an invoice number. 2

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