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Social Media Marketing

Agorapulse

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: 2 of 4 dimensions proven

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Agorapulse SAS · www.agorapulse.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Community Manager

Weighted verdict

Answers the comments, including the angry ones, and lives in the inbox. Wants every mention and message in one queue with ownership and history, saved replies that save real time, and a failed 3am post that tells her rather than silently not existing.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Community Manager

Publishing & calendar

How this is scored

Scheduling across networks: per-network formatting, the calendar as a working surface, bulk operations, and what happens when a post fails at 3am.

0 — One post to several networks at once with no per-network variation and no calendar.

3 — A calendar with scheduling and basic per-network text variants; failures are discovered by noticing the post never appeared.

5 — Per-network content, media and first-comment variants, drafts, a usable calendar with drag-and-drop, and failure notifications with a retry.

8 — Bulk upload and CSV import, evergreen or queue-based scheduling, link shortening with UTM rules, preview matching each network's actual rendering, and stories, reels or shorts supported where the API allows.

10 — Publishing is dependable at volume: hundreds of scheduled items across many accounts without collision, best-time recommendations from the account's own history, and every failure surfaced with the platform error and a one-click recovery.

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The Community Manager

Advance scheduling across X, Facebook, LinkedIn, Instagram and YouTube through official APIs is confirmed, but no calendar, per-network variants, bulk operations or failure handling appear anywhere in the evidence. When a post fails at 3am I learn about it by noticing it never appeared — which is exactly what rubric level 3 describes, and there's no calendar evidence to even earn that fully. 1 3

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Engagement & community inbox

How this is scored

Comments, mentions and messages in one queue — the half of the job that is customer service wearing a marketing badge.

0 — No inbox; engagement happens in each native app.

3 — Mentions and comments listed per network with no assignment, no status and no history.

5 — A unified inbox across the connected networks with assignment, status and internal notes, and the conversation history visible per person.

8 — Direct messages included where the API allows, saved replies, SLA timers, sentiment or priority flags, spam and hidden-comment handling, and escalation to a helpdesk.

10 — The inbox is a service desk: every public and private interaction in one queue with ownership and response-time reporting, moderation rules that act automatically, and a per-person history spanning networks.

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The Community Manager

A centralized inbox for 'all your interactions', centralized comment moderation, and inbox prioritization/automation are confirmed, and the privacy policy shows messages are moderated via official APIs — that's my one-queue baseline across networks. But assignment, saved replies, status, internal notes and per-person history are all unevidenced, so it's a queue without the service-desk furniture an 8 requires. 1 3

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Analytics & reporting

How this is scored

Measurement across networks with different metrics and retention windows, plus the reporting an agency hands a client.

0 — Per-network vanity counts pulled live; no history kept.

3 — Basic post and profile metrics with a short history and no cross-network comparison.

5 — Metrics stored beyond the networks' own retention, cross-network comparison, competitor benchmarking, and scheduled exports.

8 — Custom dashboards, white-label client reporting, paid and organic combined where the API allows, UTM-based attribution into web analytics, and audience demographics over time.

10 — Reporting answers what worked and why: metrics normalised across networks with the differences documented rather than hidden, full historical retention independent of platform windows, and exports an agency can hand over unedited.

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The Community Manager

Analytics and reporting on connected profiles via official APIs, plus ROI and agency modules, is everything the evidence offers. No cross-network comparison, no retention beyond platform windows, no exports — rubric level 3's basic post and profile metrics. 1 3

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Approvals, roles & brand safety

How this is scored

How a team of several people and an agency publish to a brand account without an accident — and who can be shown to have approved what.

0 — Shared login, no roles, no approvals.

3 — Separate users with a coarse admin split and an optional single approval step.

5 — Roles per network and account, multi-step approval workflows, comments on drafts, and an activity log.

8 — Client or brand workspaces with strict separation, configurable approval chains including legal review, content locking after approval, and an audit trail of who changed and published what.

10 — Governance a regulated brand could pass an audit on: complete audit trail of edits, approvals and publications, enforced approval before anything reaches a network, granular permissions per account and action, and no shared credentials anywhere in the design.

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The Community Manager

Approval workflows for posts are marketed ('stop the annoying emails to get post approvals'), but there is zero evidence of roles, draft comments, content locking or any audit trail. As the one who gets blamed when an unapproved post ships, a single evidenced approval step with no roles visibility is exactly rubric level 3. 1

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Network coverage & API resilience

How this is scored

Which networks are supported through official APIs, how quickly the vendor follows platform changes, and what the customer keeps when a network breaks or leaves.

0 — A few networks, some through unofficial means, with no statement about API status or platform changes.

3 — The major networks through official APIs, but feature gaps undocumented and platform changes communicated after they bite.

5 — Official API integrations across the main networks with the per-network limitations documented, and a changelog when platform behaviour changes.

8 — Broad official coverage including the newer networks, a public status page for integrations, advance notice of deprecations, and full export of the customer's own publishing and engagement archive.

10 — Platform dependency handled as an engineering commitment: official partner status where it exists, per-network capability documented and kept current, rapid response to API changes with the history to show it, and an archive that stays the customer's whatever a network does next.

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The Community Manager

Official API use is explicitly stated across X, Facebook, LinkedIn, Instagram and YouTube, and a 'Systemstatus' page is offered — that's real resilience posture. But per-network limitation docs, advance deprecation notice, and export of the publishing/engagement archive are all unevidenced, so it can't reach the 5. 1 3

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European sovereignty

How this is scored

Where the archive and the community conversations are processed, who the contracting entity is, which subprocessors touch them. Independently sourced by the sovereignty pipeline. Note that the networks themselves are non-EU by definition — this criterion judges the tool, not the platforms it talks to.

0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed.

3 — EU hosting offered as an option while the contracting entity is non-EU, or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but parts of the chain — AI features, analytics, support tooling — are non-EU without an explained safeguard.

8 — EU or DACH hosting on named infrastructure, EU contracting entity, complete subprocessor list published, and the handling of message content from the networks described with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor European, certification published, and a DPA that squarely addresses the personal data arriving from the networks in comments and messages.

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The Community Manager

A Paris SAS contracting entity under French law with CNIL recourse is solid, but hosting is AWS with no region stated, no subprocessor list appears in evidence (only a vague reference to 'Article 4' providers), and SCC-based transfer clauses imply a non-EU leg in the chain. The subprocessor absence is exactly what the rubric level 3 describes. 3

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Pricing transparency

How this is scored

Whether a team can compute the real annual invoice for their account and user count — including the tier where approvals and the inbox begin — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-user headline exists, but the number of social accounts included, or the tier where approvals and the inbox appear, is unstated.

5 — Per-user or per-account prices public with billing period stated, but at least one commonly needed capability (inbox, approvals, reporting) sits in an unpriced tier.

8 — Every tier priced publicly with account and user limits, feature boundaries, the cost of an extra account or seat, minimum term and VAT treatment stated.

10 — Complete price computability: annual invoice derivable for a given number of social accounts, users and client workspaces, with every add-on priced.

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The Community Manager

A captured pricing page yielded no price facts at all — no per-user number, no account limits, and crucially no indication of which tier the inbox and approvals live in. Only a 30-day no-credit-card trial is public, so no team can compute an annual invoice from this sheet. 1 2

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European sovereignty — proven facts

2 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency EU only ⚠ unverified 3/3 pts 4 Report an error
Subprocessors US CLOUD Act reach ⚠ unverified 0/2 pts 4 Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (15)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Vendor homepage www.agorapulse.com Checked 15 Sep 2026 Details →
  2. 2 Pricing www.agorapulse.com Checked 15 Sep 2026 Details →
  3. 3 Privacy policy www.agorapulse.com Checked 15 Sep 2026 Details →
  4. 4 Security / trust page www.agorapulse.com Checked 30 Sep 2026 Details →
  5. 5 Imprint www.agorapulse.com Checked 30 Sep 2026 Details →
  6. 6 Publishing & calendar — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  7. 7 Publishing & calendar — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  8. 8 Engagement & community inbox — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  9. 9 Engagement & community inbox — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  10. 10 Analytics & reporting — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  11. 11 Analytics & reporting — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  12. 12 Approvals, roles & brand safety — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  13. 13 Approvals, roles & brand safety — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  14. 14 Network coverage & API resilience — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →
  15. 15 Network coverage & API resilience — found from sitemap support.agorapulse.com Checked 1 Oct 2026 Details →