Supply Chain & Logistics
Pickware
EU-Made Report an errorPanel rating · 6 judges · How to read the stars
Category median
Sovereignty: 1 of 4 dimensions proven
0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.
by Pickware GmbH · www.pickware.com
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Pickware at a glance
- Vendor
- Pickware GmbH
- Headquarters
- Not stated on the vendor’s pages as of 26 Oct 2026
- Data hosting
- Not stated on the vendor’s pages as of 26 Oct 2026
- Free plan
- Not stated on the vendor’s pages as of 26 Oct 2026
- Panel verdict
- The AI panel rates Pickware 3/5, the mean of 6 judges. Pickware is warehouse, picking and shipping software for Shopware and Shopify merchants from Pickware GmbH of Darmstadt, and the judges' scores fall within a single point on every criterion, with no marked split anywhere. how scores are made
- As of
- Vendor pages captured 26 Oct 2026; evaluated by the panel 28 Oct 2026. all sources
Read this page as one judge. Each weighs the same scores by what they care about.
The panel's verdict
Pickware is warehouse, picking and shipping software for Shopware and Shopify merchants from Pickware GmbH of Darmstadt, and the judges' scores fall within a single point on every criterion, with no marked split anywhere. It is strongest at inventory control, scoring 8-9: every stock movement is booked with a reason, user and bin location, batches and best-before dates feed FEFO picking, and valuation runs on LiFo, FiFo or weighted average. Warehouse operations follows at 7-8, with scanner-based picking, route-optimised paths and scale weight checks at packing, and shipping and returns scores 6-7 with eight parcel and postal carriers connected. It is weakest at freight and transport, at 0-1: the captured pages document parcel carriers only, and no public information was found on pallet, groupage or truckload booking, CMR documents or CO2 reporting. Integration and automation scores 6-7 on a deep DATEV export and a narrow platform list. Pricing transparency scores 2-3 — contract mechanics are open, but no plan price or per-order fee appears. Sovereignty sits at 4-5 on a German contracting entity, with hosting location unstated.
Speaks for it
- Every stock movement is booked with a reason, the user and a bin location, with LiFo, FiFo and weighted-average valuation
- Batches and best-before dates are captured at goods receipt, with FEFO picking and batch-pure bins
- Picking runs on an iPhone or iPad scanner app with route-optimised paths, and packing adds scale weight checks and camera documentation
- Shipping labels for eight carriers — DHL, GLS, UPS, DPD, DHL Express, Deutsche Post, Österreichische Post, Schweizerische Post — are created directly in the tool, with customs documents for DHL and UPS
- On exit, a data export in CSV or JSON is provided free of charge within 30 days of contract end
Held against it
- No plan price, per-order fee amount or label rate appears on the captured pages; order fees are deferred to a price list the captured pages do not show
- We found no public information on pallet, groupage or truckload booking, CMR documents, freight cost audit or per-shipment CO2 reporting
- Hosting location for order, customer and shipment data is not stated, and no security certification is published on the captured pages
- The documented API covers stock and ship-order endpoints, with no public information on webhooks or EDI
- We found no public information on own carrier contracts versus vendor rates, pickup points or a self-service returns portal
Best for
- You run a Shopware or Shopify shop and want picking, packing and parcel labels in one system
- You sell batch- or best-before-tracked goods and need FEFO picking and batch traceability
- You keep your books in DATEV and want a deep accounting export
- You ship parcels across Europe with carriers like DHL, GLS, UPS and DPD
Avoid if
- You book pallets, groupage or full truckloads and need CMR documents or CO2 figures per shipment
- You need to compute an annual cost from public pages before committing
- Your shop runs on a platform other than Shopware 5, Shopware 6 or Shopify
- You must know where order and shipment data are hosted before signing; the captured pages do not state it
The scores
| Criterion | Panel median |
|---|---|
| Inventory & stock control | 4 of 5 |
| Warehouse operations: receiving, picking & packing | 3.5 of 5 |
| Multi-carrier shipping & returns | 3.5 of 5 |
| Freight & transport management | 0.5 of 5 |
| Integrations, automation & exit | 3 of 5 |
| European sovereignty | 2 of 5 |
| Pricing transparency | 1 of 5 |
Inventory & stock control
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How this is scored
Whether the stock figure can be trusted: every goods receipt, sale, transfer, return and correction booked as a movement, stock per location and channel, batches, serial numbers and best-before dates where the goods need them, reorder points and purchase orders, and stock synchronised to every sales channel so nothing is oversold.
0 — No stock keeping; quantities live in the shop or in a spreadsheet.
3 — A stock number per product that can be edited by hand, with no movement history, no locations and no link to purchasing.
5 — Stock per product and warehouse updated by orders and goods receipts, synchronised to the connected sales channels, with low-stock alerts and purchase orders to suppliers.
8 — Every movement booked with a reason and a user, stock per bin location, batches, serial numbers and expiry dates tracked, stocktaking (cycle or annual) supported, bundles and kits resolved to components, and reorder suggestions from sales history.
10 — The stock record is an audit-proof ledger: complete movement history exportable, inventory valuation method stated (FIFO, average cost), multi-warehouse and multi-entity stock with transfers in transit, demand forecasting documented, and the stock figure reconciled across every channel in near real time.
The E-Commerce Operations Lead
Every movement is booked with a reason — supplier order, return, shipping, POS sale, stocktake, CSV import, API — plus user, bin location and timestamp, and batches, best-before dates and FEFO picking are documented, with stock valuation by LiFo, FiFo or weighted average and live stock sync to Shopify. Reorder points, demand planning with purchase suggestions and supplier orders sent as PDF or CSV are all evidenced. Serial numbers appear only as an optional prompt at picking, and we found no public information on kit or bundle resolution to components. 1 2 3 9 10
The Warehouse Manager
This is close to what I run the shift on: every movement carries a reason, a user and a bin location, batches and best-before dates are mandatory per tracking profile with FEFO suggestions and batch-pure bins, and stocktaking plus valuation with LiFo, FiFo and weighted average are documented. Reorder points, supplier orders and a live stock sync to Shopify are there too. We found no public information on serial-number ledgers beyond optional prompts at picking, on multi-entity stock or on transfers in transit, so I stop short of the top. 10 9 3 2
The Transport Planner
Every stock movement is booked with a reason and the user who performed it, stock sits per bin location, batches and best-before dates are captured at goods receipt with FEFO picking and expiry warnings, stocktaking is supported, and valuation by LiFo, FiFo or weighted average is stated. Reorder points with suggested orders, demand planning with automated purchasing, and live stock sync to Shopify round it out — this stock figure looks trustworthy. Serial numbers appear only as an optional prompt during picking, which is why I stop just below the top level. 3 10 9 2
The Fulfilment Provider
The stock ledger looks trustworthy for a warehouse that bills clients on movements: every stock-in, out, transfer, stocktake, return, CSV import and API action is booked with a reason, bin location, time and user, batches and best-before dates are captured at goods receipt with FEFO picking and batch-pure bins, and stocktaking plus LiFo, FiFo and weighted-average valuation are documented, with reorder points, demand planning and live stock sync to Shopify. I stop short of the top because serial numbers appear only as optional prompts during picking, and multi-client or multi-entity stock with transfers in transit is not described on the pages I read. 2 3 9 10
The IT & Integration Lead
Every stock movement is logged with reason, user, bin location and time, and batches and best-before dates are mandatory for tracked products with FEFO picking; stocktaking, reorder suggestions, stock valuation by LiFo, FiFo or weighted average, multi-warehouse transfers and real-time central stock across all channels are documented. We found no public information on exporting the complete movement history, bundle or kit resolution to components, or multi-entity stock, so it stops short of an audit-proof ledger. 2 3 9 10
The Skeptic
The stock figure looks trustworthy on paper: every movement is booked with a reason from a fixed list — supplier order, return, shipping, stocktake, API — and with the user who performed it, stock sits per bin location, and valuation methods are named as LiFo, FiFo and weighted average. Batches and best-before dates are captured at goods receipt with FEFO picking and batch-pure bins, bundles resolve through subproducts, reorder suggestions and demand planning exist, and stock syncs live to Shopify. We found no public information on transfers in transit between warehouses, or on a serial-number ledger beyond an optional prompt during picking. 2 3 9 10
Warehouse operations: receiving, picking & packing
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How this is scored
The physical work in the warehouse: goods receipt against a purchase order, putaway to bin locations, picking strategies (single order, batch, wave, zone), scanner and mobile app guidance, packing with checks, and the performance figures a warehouse lead runs the shift by.
0 — No warehouse process support; staff print the order and walk.
3 — A pick list or packing slip printed per order, with no bin locations, no scanning and no check that the right item went into the box.
5 — Bin locations, goods receipt against purchase orders, pick lists sorted by route, and barcode scanning on a phone or scanner to confirm picks and packs.
8 — Several picking strategies (batch, wave, multi-order trolley), putaway suggestions, packing with weight or scan verification, handheld scanner support named, and pick, pack and error rates reported per user and shift.
10 — A full WMS documented end to end: slotting and replenishment, cross-docking, multi-client operation for 3PLs with client billing, integration with automation (conveyors, pick-to-light, AutoStore or similar) named, and offline-tolerant mobile apps with an audit trail of every scan.
The E-Commerce Operations Lead
The WMS app runs single-order, batch and multi-order picking along route-optimised paths with scan confirmation and green/red feedback, plus a separate iPad packing station with scale weight comparison, camera proof of contents and multi-parcel support. Goods receipt is booked against supplier orders and batches are captured at intake, and real-time picking KPIs with team comparison are documented. We found no public information on putaway suggestions, wave or zone picking, or pick and error rates reported per user and shift. 3 4 11 12
The Warehouse Manager
Goods receipt books against supplier orders with batch capture at the ramp, picking runs on an iOS app with barcode scanning, green and red scan feedback and a route-optimized path, and there are several methods — single order, batch with a collect mode, multi-order and identical orders. Packing has a scale check of package weight against target weight and camera documentation of every parcel. The picking dashboard reports picks, units and shipped orders in real time with team comparison, but we found no public information on putaway suggestions or error rates per shift, so I hold just under. 11 12 4 3
The Transport Planner
Four picking methods including batch picking across a chosen number of orders are documented, with barcode scanning on iPhone or iPad, green/red feedback, route-optimised paths and a separate iPad packing station where a scale checks parcel weight against the target and a camera documents each package. A real-time picking dashboard reports picks, units and shipped orders with team comparison. We found no public information on putaway suggestions or pick and error rates per user and shift, so I sit it between the strong and the complete level. 4 11 12 3
The Fulfilment Provider
The floor process is well covered: goods receipt against supplier orders with batch capture, four picking methods including batch picking along a route-optimised path on an iPhone or iPad scanner with green-red feedback signals, and a separate packing process with scale weight comparison, camera package documentation and multi-parcel handling. A real-time picking dashboard reports picks, units and shipped orders with a team comparison, though I found no public information on putaway suggestions and the broader warehouse KPI reports are announced as coming soon. 3 4 11 12
The IT & Integration Lead
Batch and single-order picking run on an iOS app with barcode confirmation (green/red feedback), route-optimized paths and wrong-bin handling, and packing adds scale weight checks and camera documentation of each package; a picking dashboard reports picks, units and shipped orders with team comparison. We found no public information on putaway suggestions or error rates per user and shift, and the wider warehouse KPI reports are announced as coming soon. 2 3 4 11 12
The Skeptic
The physical work is documented in depth: goods receipt captures batch and best-before data by scanner, picking runs on iPhone or iPad apps with route-optimised paths, green and red scan feedback, wrong-bin handling and single-order, batch and multi-order modes, and the pack table adds scale weight checks against target weight, camera documentation and multi-parcel splits. A real-time picking dashboard reports picks, units and shipped orders with per-person comparison. We found no public information on putaway suggestions, wave or zone picking, or pick and error rates per user and shift — the warehouse key figures page is marked as coming. 3 4 9 11 12
Multi-carrier shipping & returns
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How this is scored
Getting parcels out and back: carriers connected, label creation in bulk, rules that pick the carrier and service, customs documents for non-EU destinations, tracking and the notifications the recipient sees, a returns portal, and whether the customer uses its own carrier contracts or buys labels through the vendor.
0 — No shipping features; labels come from each carrier's own portal.
3 — Labels for one or two carriers created one by one, with no rules, no tracking for the recipient and no returns handling.
5 — Several carriers connected with bulk label printing, a choice between own carrier contracts and vendor rates, tracking numbers written back to the shop, and a basic returns label flow.
8 — Shipping rules by weight, destination, value and channel choose carrier and service automatically, customs documents (CN22/CN23, commercial invoice, EORI, HS codes) generated, branded tracking pages and notifications, a self-service returns portal with reasons, and pickup points supported.
10 — Shipping runs without a person: rate comparison across carriers at label time, own contracts for every connected carrier, delivery promise and checkout options from live carrier data, returns with refund or exchange triggered on receipt, and carrier performance and cost reported per lane.
The E-Commerce Operations Lead
Eight parcel carriers including DHL, GLS, UPS, DPD and Schweizerische Post create labels directly in the product, with automatic selection of the carrier product per shipping method and export documents generated for DHL, UPS and DHL Express (manual for GLS). Returns labels for DHL, UPS and DHL Express can be e-mailed to customers and incoming returns are processed back into stock. We found no public information on a self-service returns portal with reasons, pickup points, branded tracking pages or rate comparison at label time. 2 4 14
The Warehouse Manager
Eight parcel carriers — DHL, GLS, UPS, DPD, DHL Express, Deutsche Post, Austrian Post and Swiss Post — print labels directly in the tool with rule-based automatic printing, customs export documents and a digital commercial invoice for DHL Express, tracking for customers, and return labels sent to buyers by e-mail. We found no public information on a self-service returns portal with reasons, pickup points, or branded tracking pages. And we found no public information on whether I use my own carrier contracts or vendor rates — that one I need answered before signing. 2 14 4
The Transport Planner
Eight parcel carriers are connected — DHL, GLS, UPS, DPD, DHL Express, Deutsche Post, Österreichische Post and Schweizerische Post — with labels created directly in the tool, rule-based automatic printing of labels, delivery notes and invoices, multi-parcel shipments, customs papers including a digital commercial invoice for DHL Express, tracking for the customer, and returns labels for DHL, UPS and DHL Express sent by e-mail. Shipping methods can be configured so the carrier product is selected automatically, with visibility conditions through Shopware's Rule Builder. We found no public information on pickup points or branded tracking pages, and the customs detail is thinner than a full export setup. 2 14 4 6
The Fulfilment Provider
Eight European parcel carriers including DHL, GLS, UPS, DPD and the Austrian and Swiss posts are connected with labels created directly in the tool, the correct carrier product is selected automatically per shipping method with rule-based conditions, customs papers are generated for DHL and UPS with a commercial invoice for DHL Express, and there is tracking for end customers plus return labels emailed on demand. I stay below the top band because pickup points, branded tracking pages and a self-service returns portal with reasons do not appear on the captured pages. 2 4 14
The IT & Integration Lead
Eight parcel and postal carriers are connected with one-click and multi-parcel labels, customs paperwork (commercial invoices, export documents, carrier-required customs fields) and return labels emailed to customers, plus automatic carrier product selection per shipping method via Shopware rules. We found no public information on rate comparison at label time, pickup points, branded tracking pages, or a general statement on own carrier contracts versus vendor rates. 2 4 6 14
The Skeptic
Eight parcel and postal carriers, from DHL to DPD, get labels created directly in the system with one-click rule-based auto-printing, and customs paperwork for DHL and UPS is generated, with DHL Express producing a commercial invoice digitally; returns labels for DHL, UPS and DHL Express are emailed to customers and restocked through the admin. The enclosed DHL return label requires the merchant's own DHL billing number, which hints own contracts are in play, but we found no public information on using own carrier contracts versus vendor rates across carriers, on label prices, on pickup points, or on a branded self-service returns portal beyond a third-party returns-portal category. 2 4 14
Freight & transport management
n/r
n/r
n/r
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How this is scored
Moving goods beyond parcels: pallet, groupage, full and part truckload, sea and air freight booked with carriers or forwarders, quotes and tenders compared, transport orders and documents (CMR, eCMR, delivery notes), shipment tracking across modes, freight cost audit, and CO2 emissions reported per shipment.
0 — No freight features; pallets and trucks are booked by phone and e-mail.
3 — A form to send a booking request to one forwarder, or freight rates shown without booking, tracking or documents.
5 — Pallet and groupage shipments booked with several carriers from one place, prices compared, transport documents generated, and the shipment status tracked.
8 — Spot quotes and tenders sent to many carriers with responses compared, the customer's own freight agreements and rate tables stored, eCMR or digital delivery notes, multi-modal tracking, freight invoices checked against the agreed price, and CO2 per shipment reported to a named standard (GLEC, ISO 14083).
10 — Transport management run in the system: route and load planning, dock and yard slot booking, carrier scorecards, freight cost allocated to orders and cost centres, and a carrier network that connects by API or EDI rather than by e-mail.
The E-Commerce Operations Lead not rated — no public information
We found no public information on pallet, groupage or truckload booking, freight documents such as CMR, spot quotes or tenders, or per-shipment CO2 reporting. The captured pages I read — the features overview, the picking-and-shipping page and the shipping-configuration help article — cover parcel carriers only. 2 4 14
The Warehouse Manager not rated — no public information
We found no public information on pallet, groupage, truckload, sea or air freight booking, transport documents, multi-modal tracking, freight cost audit or CO2 reporting. The captured pages document parcel carriers and parcel label workflows only; nothing I read bears on freight. 2 14
The Transport Planner
As the person booking forty pallets and three part loads a week by e-mail and phone, this is the criterion that decides it for me: the captured pages name only parcel and postal carriers, and we found no public information on pallet, groupage or full-truckload booking, spot quotes or tenders compared across forwarders, storage of my own freight rate tables, CMR or eCMR, freight invoice checking, or a CO2 figure per shipment my sustainability report could cite. The transport documents generated are delivery notes for parcel shipments, one order to several parcels each with its own label. For freight beyond parcels this does nothing for my week. 2 4 14
The Fulfilment Provider not rated — no public information
I found no public information on freight or transport management — pallet, groupage, full or part truckload booking, CMR or digital delivery notes, freight cost audit and CO2 reporting do not appear. The captured feature and shipping pages describe parcel carriers only, and multi-parcel shipments are the closest thing to freight I could see. 2 4
The IT & Integration Lead
The documented carrier list is exclusively parcel and postal services and the module list contains no transport management; we found no public information on pallet, groupage or full-truckload booking, spot quotes and tenders, CMR documents, freight cost audit or CO2 emissions reporting. 2 3 7
The Skeptic
Every carrier named on the captured pages is a parcel or postal service, and the documented modules end at picking and shipping, goods receipt, returns, inventory and point of sale. We found no public information on pallet, groupage or full and part truckload booking, freight documents such as CMR or eCMR, tendering against several forwarders, freight cost audit or CO2 reporting per shipment. 2 7
Integrations, automation & exit
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How this is scored
How the tool fits the business around it: maintained connectors to shop systems, marketplaces, ERP and accounting (DATEV and the like), a documented API and webhooks, EDI for retail and logistics partners, rules that automate order routing and status updates, and a documented export of orders, stock and shipment history when the customer leaves.
0 — No integrations; orders are typed in or uploaded by hand.
3 — A CSV import and export and one or two shop connectors, with no API and no automation.
5 — Connectors to the main shop systems and marketplaces, a public API with documentation, and rules for common automations (order status, carrier choice, notifications).
8 — A broad connector list with ERP and accounting exports, webhooks, EDI (EDIFACT or similar) supported or offered through a named partner, rule engines for order routing across warehouses, and the API rate limits and versioning documented.
10 — The tool is an open part of the stack: every object readable and writable by API, a developer sandbox, connectors maintained by the vendor with a stated support policy, and a complete data export (orders, stock movements, shipments, documents) in open formats documented for the end of the contract.
The E-Commerce Operations Lead
A documented API with a Postman collection covers shipping, stock moves and product stock, the DATEV accounting export is documented in real depth, and connectors for Shopware and Shopify with live order and stock sync, plus marketplaces through partner magnalister, are evidenced. A free standard data export in CSV or JSON within 30 days after contract end is promised in the terms. We found no public information on webhooks, EDI, or published API rate limits and versioning. 2 7 15 16
The Warehouse Manager
Shopware and Shopify are native, marketplaces come through the magnalister partner, and the DATEV export goes deep — cost centres, payment status, document export, format version 510. The documented API covers stock movements, bin-location queries and shipping orders with a Postman collection, and on exit the customer receives the data in CSV or JSON within 30 days, the standard export free of charge. We found no public information on webhooks, EDI, or API versioning and rate-limit values, so it sits mid-table. 15 16 7 2
The Transport Planner
A documented API with a Postman collection covers stock queries, stock moves between bin locations and marking orders shipped, with rate limits reserved in the terms and support offered for it; marketplaces come through the named partner magnalister, and a genuinely deep DATEV export is documented for accounting. On exit, the customer can demand an export of the processed data in a machine-readable format, specifically CSV or JSON, within 30 days after contract end — that part I respect. We found no public information on webhooks or EDI, and numeric rate limits and API versioning are not published. 15 16 2 7
The Fulfilment Provider
The API is documented with a Postman collection and endpoints for stock queries, movements and shipping orders, the DATEV export goes deep into cost centers, collective accounts and document references, marketplaces come through the partner magnalister, and the contract terms guarantee a CSV or JSON data export within 30 days of contract end free of charge — a proper exit story. The connector list is the weak point for my business: only Shopware 5, Shopware 6 and Shopify are supported, and I found no public information on webhooks or EDI, which is narrow when every client brings a different shop system. 2 7 15 16
The IT & Integration Lead
A documented API with stock and shipping endpoints plus a Postman collection sits next to an unusually detailed DATEV export (format version 510, KOST1/KOST2 assignment, automatic payment posting), and a machine-readable CSV or JSON export is available free during the contract and for 30 days after it ends. We found no public information on webhooks or EDI, marketplaces are connected through the partner magnalister, and API versioning is not documented; rate limits are only referenced in the terms as something the vendor may set. 2 7 15 16
The Skeptic
Shopware 5, 6 and Shopify are the platforms with live two-way stock and order sync to Shopify, marketplaces are reached through the partner magnalister, and the DATEV accounting export is documented in unusual depth down to cost centres and collective debtor accounts. The API ships with a Postman collection, but the captured pages show only stock and ship-order endpoints, and we found no public information on webhooks, EDI or documented API versioning — rate limits appear only as the vendor's contractual right to impose them. Credit where due: on exit, the customer can request an export of their data in CSV or JSON within 30 days, free of charge, for 30 days after the contract ends. 2 7 15 16
European sovereignty
panel opinion
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How this is scored
Who the contracting entity and the parent company are, where order, customer and shipment data are hosted, and who the subprocessors are (hosting, carriers' label APIs, payment, e-mail, analytics). Independently sourced by the sovereignty pipeline; recipient addresses flow to every connected carrier, so the processing chain counts, not only the server.
0 — Non-EU vendor and contracting entity, hosting unstated, subprocessors unnamed, and no privacy policy that covers the service.
3 — A privacy policy exists, but hosting location is unstated or non-EU and the processors behind the service are not named.
5 — EU hosting stated and an EU contracting entity, but parts of the chain (support, e-mail, analytics, payment) run through non-EU providers without a stated safeguard.
8 — EU hosting on named infrastructure, EU contracting entity, subprocessors listed with locations, a data processing agreement offered for the recipient and customer data, and the role of carriers (as independent controllers or processors) explained.
10 — Sovereign end to end and evidenced: European ownership, entity, hosting and every subprocessor, data export and deletion documented, and a security certification (ISO 27001, SOC 2 or BSI C5) published rather than implied.
The E-Commerce Operations Lead
Pickware GmbH in Darmstadt is the contracting entity with a German register court and VAT number, an Article 28 data processing agreement is part of the terms, and the privacy policy names individual providers including a US survey tool covered by standard contractual clauses. The hosting location for order, customer and shipment data is not stated, and we found no public information on the subprocessors behind the product itself or on the role of the connected carriers. 6 7 8
The Warehouse Manager
The contracting entity is Pickware GmbH in Darmstadt, an Article 28 data processing agreement is part of the terms, a data protection officer is reachable, and transfers outside the EU are limited to Article 44 GDPR conditions. But we found no public information on where order, customer and shipment data are hosted. The processors named in the privacy policy — figo in Berlin, Formstack in the USA with standard contractual clauses, PayPal in Luxembourg — cover banking reconciliation, surveys and payment; we found no public information on the hosting or e-mail processors behind the service itself, or on a security certification. 6 7 8
The Transport Planner
Pickware GmbH of Goebelstrasse 21, Darmstadt is the named contracting entity and controller, registered at Amtsgericht Darmstadt, with a German data protection officer contact, a data processing agreement under Article 28 GDPR attached to the terms, breach notification promised, and third-country transfers permitted only under Articles 44 ff. GDPR. Some processors are named with locations and safeguards — figo in Germany for bank reconciliation, PayPal (Europe) in Luxembourg for payment, Formstack LLC of the USA for surveys under EU standard contractual clauses, and the privacy configuration lets me control per shipping method whether customer e-mail and phone go to the carrier. Where the order and shipment data is hosted we found no public information, and ownership is unstated, which caps this in the lower-middle range. 6 8 7 14
The Fulfilment Provider
A German GmbH registered at Amtsgericht Darmstadt is the responsible entity, a data processing agreement under Art. 28 GDPR is part of the terms with immediate breach notification, and the privacy policy names subprocessors with locations and safeguards — figo in Berlin for bank reconciliation, PayPal (Europe) in Luxembourg, Formstack in the USA under EU standard contractual clauses — plus a data protection officer and no AI training on customer data. Hosting location for order and shipment data is not stated anywhere I read, and the remaining recipients appear only as unnamed categories, so I cannot go higher. 6 7 8
The IT & Integration Lead
The contracting entity is a German GmbH with full register details, an Article 28 data processing agreement, a DPO and breach notification duty, and named website-side processors with locations and safeguards (figo in Germany, PayPal in Luxembourg, Formstack in the USA under EU standard contractual clauses). Hosting location is not stated anywhere we read, there is no product-side subprocessor list covering the order and shipment chain, and the role of carriers is addressed only through a per-method toggle for passing email address and phone number to the carrier. 6 7 8 14
The Skeptic
The contracting entity is proven German — Pickware GmbH, registered at Amtsgericht Darmstadt under HRB 91274 and named as controller in the privacy policy — with a data processing agreement per Art. 28 GDPR attached to the terms, a data protection officer reachable, breach notification on knowledge, and some recipients named with locations, including a US survey tool under EU standard contractual clauses. But hosting location for order, customer and shipment data is not stated on the captured pages, and the recipients named there are website-side services — the product's own chain, including the carrier label APIs that receive every recipient address, appears only as unnamed categories. No security certification is published on the captured pages. 6 7 8
Pricing transparency
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How this is scored
Whether a buyer can compute the real annual cost from public pages alone: subscription per tier, user, warehouse or module, the per-order, per-label or per-shipment fees, label rates and surcharges when shipping through the vendor's contracts, connector and setup fees, hardware, minimum term, and what happens to the data on cancellation.
0 — No public prices at all; every customer is a sales call.
3 — A starting price or "from" figure exists, but the volume fees, included orders or labels, and how the price scales are unclear.
5 — Prices per tier are public with the main inclusions, but at least one commonly needed piece (per-order or per-label fees beyond the allowance, connectors, extra users or warehouses, onboarding) is unpriced or "on request".
8 — Every tier priced publicly with included volumes and the fee per order, label or shipment beyond them, add-ons and setup listed, minimum term and VAT treatment stated, and whether own carrier contracts are allowed on each tier said plainly.
10 — Complete price computability: annual cost derivable for a given order volume, warehouse count and module set, with every fee, label surcharge, hardware and support cost and the cancellation and data-return terms published.
The E-Commerce Operations Lead
The terms document the billing mechanics — monthly or annual subscription in advance, per-order usage fees billed monthly in arrears, prices excluding VAT, auto-renewal with notice periods, price-increase rules and return-debit penalties — but the captured pages show no subscription figures per plan, and the per-order fee levels are deferred to a price list we could not see. A buyer cannot compute an annual cost from these pages; only the 30-day free trial carries a stated price of zero. 2 5 7
The Warehouse Manager
The contract mechanics are unusually open: prices exclude VAT, billing is monthly or yearly with usage fees charged monthly in arrears, renewal and downgrade notice periods are stated, rises above 15 percent carry an extraordinary termination right, and return debits cost exactly 3,50 EUR and 15,00 EUR per case. But no plan price, per-order fee amount or included volumes appear on the captured pages — order fees are referenced to a price list we could not see — so I cannot compute a year's cost. A 30-day free trial is the only public figure. 5 7 2
The Transport Planner
The captured pricing page shows plan names and a 30-day free trial but no figures, and the terms state that order fees exist whose amount "sich aus der jeweils gültigen Preisliste ergibt" — a price list the captured pages do not show, so I cannot compute a year's cost. Credit where due on mechanics: prices are stated to exclude VAT, invoices fall due within 14 days without early-payment discount, termination notice is 14 days on monthly and 3 months on annual renewals with a 120-day reminder, and returned direct debits cost 3,50 EUR or 15,00 EUR. Good contract hygiene, no computable price. 5 7 2
The Fulfilment Provider
The captured pages document the mechanics honestly — subscription fees in advance, usage-based order fees billed monthly in arrears with amounts from the applicable price list, all prices excluding VAT, a 30-day free trial, notice periods of 14 days monthly and 3 months annually, and even return debit fees of 3,50 EUR and 15,00 EUR — but no plan price or per-order amount appears on any page I read. A buyer therefore cannot compute the annual cost of a given order volume from public information alone. 2 5 7
The IT & Integration Lead
Plan names, billing periods, VAT treatment, renewal and termination windows, the exact return debit fees of 3,50 EUR and 15,00 EUR and the non-billable order cases are public, but the captured pages show no price figures for any tier and order fees are only referenced to the respectively valid price list, so an annual cost cannot be computed from public pages. 2 5 7
The Skeptic
The commercial mechanics are unusually open: monthly or yearly billing with usage fees monthly in arrears, auto-renewal with 14-day and three-month notice windows, a 120-day renewal reminder, price increases announced two months ahead with a termination right above 15 per cent, prices plus statutory VAT, and a free data export on exit. But the numbers a buyer needs are absent from the captured pages: no plan price, no per-order fee amount, no label rate and no included volumes appear anywhere — the terms confirm order fees exist and defer their amount to the respectively valid price list, which the captured pages do not show. The only figures captured are penalties, quoted as 3,50 EUR for a bank-returned direct debit and 15,00 EUR for a contested one. 5 7
European sovereignty — proven facts
1 of 4 dimensions provenBuilt only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.
| Legal entity | Not determined ⚠ unverified | — | uncited Report an error |
|---|---|---|---|
| Ownership | Not determined | — | uncited Report an error |
| Data residency | Not determined | — | uncited Report an error |
| Subprocessors | US CLOUD Act reach ⚠ unverified | 0/2 pts | 8 Report an error |
Questions about Pickware
Is Pickware European?
Yes. whats-best.ai classifies Pickware as EU-Made.
Where does Pickware store data?
Not stated on the vendor’s pages as of 26 Oct 2026.
Does Pickware have a free plan?
Not stated on the vendor’s pages as of 26 Oct 2026.
What are the best alternatives to Pickware?
As of 29 Oct 2026, the panel rates Ongoing WMS (3.5/5), Shippingbo (3.5/5) and Mintsoft (3/5) highest among the other 14 Supply Chain & Logistics products evaluated. Ratings that look equal are rounded to half stars; the order uses the unrounded rating, then the name. The highest-rated European alternative is Ongoing WMS (EU-Made). Ratings are the AI panel’s opinion, formed from public evidence: how scores are made. The full list, with European products first: Pickware alternatives.
Where this could be wrong
- Evidence ages. The oldest capture behind this page is from 26 Oct 2026. Vendors change pricing and policies without notice; every fact reflects its source as of the capture date shown in the registry.
- Weak sourcing — Legal entity. Not confirmed on the vendor’s own pages as captured.
- Weak sourcing — Subprocessors. Stripe is named only in the privacy policy's website/purchase context, not in a product subprocessor list (the AVV Anlage 1 named in the AGB is not among the excerpts), and the other recipients appear as unnamed categories only.
- AI can misread a source. Extraction and judgement are automated; a citation guarantees traceability, not infallibility. If something here is wrong, say so — no account needed, every report is decided within 5 business days, and accepted corrections are published.
What we left out
A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.
- 36 product facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 17 pricing facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 12 subprocessors facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 7 integrations facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 5 support facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 3 compliance facts could not be confirmed on the vendor’s page as captured and were left out of this page and of the panel’s material. Know more? Tell us
- 1 hosting fact could not be confirmed on the vendor’s page as captured and was left out of this page and of the panel’s material. Know more? Tell us
- 1 sovereignty dimension could not be confirmed on the vendor’s own pages and is shown as unknown. Know more? Tell us
Sources (16)
The pages every claim on this page was read from — each one checked, dated, and kept verifiable.
- 1 Vendor homepage www.pickware.com Checked 26 Oct 2026 Details →
- 2 Features page www.pickware.com Checked 26 Oct 2026 Details →
- 3 Features page (warehouse management) www.pickware.com Checked 26 Oct 2026 Details →
- 4 Features page (picking and shipping) www.pickware.com Checked 26 Oct 2026 Details →
- 5 Pricing page www.pickware.com Checked 26 Oct 2026 Details →
- 6 Legal notice www.pickware.com Checked 26 Oct 2026 Details →
- 7 Terms of service www.pickware.com Checked 26 Oct 2026 Details →
- 8 Privacy policy www.pickware.com Checked 26 Oct 2026 Details →
- 9 Inventory & stock control — found from sitemap help.pickware.com Checked 26 Oct 2026 Details →
- 10 Inventory & stock control — found from sitemap help.pickware.com Checked 26 Oct 2026 Details →
- 11 Warehouse operations: receiving, picking & packing — found from sitemap help.pickware.com Checked 26 Oct 2026 Details →
- 12 Warehouse operations: receiving, picking & packing — found from sitemap help.pickware.com Checked 26 Oct 2026 Details →
- 13 Multi-carrier shipping & returns — found from sitemap help.pickware.com Checked 26 Oct 2026 Details →
- 14 Multi-carrier shipping & returns — found from sitemap help.pickware.com Checked 26 Oct 2026 Details →
- 15 Integrations, automation & exit — found from sitemap help.pickware.com Checked 26 Oct 2026 Details →
- 16 Integrations, automation & exit — found from sitemap help.pickware.com Checked 26 Oct 2026 Details →