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Time Tracking & Attendance

Toggl Track

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Toggl OÜ · toggl.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Operations Lead

Weighted verdict

Runs a 200-person operation with office, workshop and field staff, and has to record all of them since the BAG ruling. Wants capture that fits each of those groups and a roster that reflects reality. Unmoved by a beautiful desktop timer that half the workforce cannot use.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Operations Lead

Capture in the real workplace

How this is scored

How time actually gets recorded across the workforces a buyer has — desk staff, field and site crews, shift and deskless workers — and what happens when the network is not there.

0 — One browser timer and nothing else; anyone away from a desk records nothing.

3 — Web plus a mobile app, but no offline capture, no shared terminal, and corrections are an admin task rather than a workflow.

5 — Web, mobile and at least one shared capture point (kiosk, terminal or badge), with offline capture that syncs, and a correction workflow with approval.

8 — Several capture paths including hardware terminals or badge readers, reliable offline handling, GPS or geofenced check-in where the vendor states its limits, and bulk correction with an audit trail of who changed what.

10 — Capture fits the workforce rather than the reverse: desk, deskless, field and shift models all first-class, offline as a designed state rather than a failure mode, and every correction attributable, reasoned and reversible.

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The Operations Lead

Timers run on web, Android and iOS, Windows and macOS desktops and browser extensions, and Premium adds timesheet approvals and idle detection. For the workshop wall and the field crews we found no public information on offline capture, a shared kiosk or terminal, or GPS check-in, so capture ends at whoever carries their own phone. 2 2

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Working-time law & audit record

How this is scored

Whether the record satisfies the German recording duty (BAG 2022, § 3 ArbSchG) and the ArbZG rules around it — breaks, maximum hours, rest periods, retention — and whether it survives being inspected.

0 — Hours are summed and nothing else; no break handling, no limits, no retention statement.

3 — Break deduction exists but is a flat rule; no daily maximum or rest-period checks, and no stated retention period.

5 — Configurable break rules, warnings on the 8/10-hour daily maximum and the 11-hour rest period, and per-employee reports covering the recording duty.

8 — The ArbZG rules are modelled rather than approximated: break and rest enforcement with documented exceptions, overtime and time-account rules, the two-year retention handled by the system, and an export built for an inspection.

10 — The vendor treats the record as evidence: tamper-evident entries with full change history, retention and deletion executed per statute, documented handling of on-call, standby and travel time, and published guidance mapping features to the ArbZG sections they serve.

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The Operations Lead

Timesheet approvals and required fields are evidenced, but we found no public information on break rules, the eight- or ten-hour daily maximum, the eleven-hour rest period or a two-year retention of time records built for an inspection. The retention figures published — 90 days for logs, seven years for billing records — sit in a privacy policy, not a working-time record. 3 2

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Absence & shift planning

How this is scored

Vacation, sickness and the shift or duty roster — the half of attendance that decides whether the time data means anything.

0 — No absence handling; vacation lives in a separate calendar or spreadsheet.

3 — Vacation requests with approval, but entitlement is manual, carry-over is not handled and there is no rostering.

5 — Automatic entitlement and carry-over, sickness recording, an absence calendar, and basic shift planning with availability.

8 — Public-holiday calendars per location, pro-rata entitlement, substitution and swap workflows, shift templates with qualification and rest-period checks, and coverage warnings before publication.

10 — Planning and recording are one system: rosters that respect statutory rest and the works agreement, absence that reflows the plan automatically, and forecast-versus-actual reporting a team lead can act on.

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The Operations Lead

PTO, public holidays and flexible hours are listed, and a Time Off add-on connects leave management with capacity planning, which is more than a spreadsheet. We found no public information on automatic entitlement, carry-over, sickness recording, swaps or any shift roster with rest checks — and with workshop and field staff, no roster means the time data tells me half the story. 2 2

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Project, cost-centre & billing

How this is scored

Whether recorded time can carry the allocation an agency, workshop or professional-services firm needs — project, task, cost centre, billable status — through to an invoice or a client report.

0 — Attendance only; no project, task or cost-centre dimension at all.

3 — A free-text note or a single project field, with no rates, no billable flag and no per-project reporting.

5 — Projects and tasks with a billable flag and per-project reports, plus a rate per person or per project.

8 — Multi-level structure (client, project, task, cost centre), rate cards by person, role and project, budget tracking with warnings, and an invoice-ready export.

10 — Time becomes revenue without re-entry: approval before billing, rate rules that survive a rate change mid-project, client-facing reports, and a maintained handoff into named accounting or invoicing systems.

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The Operations Lead

Unlimited projects and tags, tasks with billable rates, labour costs, profitability reports, fixed-fee projects and time-actuals-versus-estimates dashboards are all evidenced — an agency or professional-services team could genuinely bill on this. We found no public information on a client-and-cost-centre hierarchy, rate cards by role, budget warnings or an invoice-ready handoff into named accounting systems. 2 2

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Payroll handoff

How this is scored

How the recorded month reaches payroll — DATEV, Lohn und Gehalt, an in-house system or the tax adviser — and how much of it is automated rather than retyped.

0 — No payroll path stated; the month leaves as a spreadsheet someone retypes.

3 — Generic CSV said to be usable for payroll, with no named system, no defined format and no handling of surcharges.

5 — A named payroll integration or a documented export format for at least one major system, covering hours, absences and overtime.

8 — Vendor-maintained integration with a named provider, covering night, Sunday and holiday surcharges, time accounts and mid-month changes, with a lock step before transmission.

10 — Payroll is designed for, not exported to: several named systems maintained, an auditable approval and lock, retro handling for corrections after the close, and the tax adviser given their own scoped access.

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The Operations Lead

The month can leave as CSV or PDF, but we found no public information on any named payroll system — DATEV or otherwise — a defined payroll format, surcharge handling or a lock before transmission. For my payroll clerk that is a file someone retypes. 2

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European sovereignty

How this is scored

Where the data lives, who the contracting entity is, who the subprocessors are, and whether that is documented rather than assumed. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting region unstated or non-EU, subprocessors not named.

3 — EU hosting offered as an option, but the contracting entity is non-EU or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but the subprocessor chain includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, full subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor in the EU, data-centre certification published, and an on-premises or private-cloud option for buyers who need it.

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The Operations Lead

Processing is stated to sit in Estonia under the Estonian company, even where the contract runs through the Delaware entity, with Standard Contractual Clauses and adequacy mechanisms named for transfers. The captured pages name no external subprocessors, no data-centre provider and no on-premises option, and the Delaware contracting option is a wrinkle I would want closed in writing before 200 staff's data lands anywhere. 3

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual invoice for their headcount — including terminals, modules and minimums — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-user headline exists, but hardware, modules or a minimum seat count are unpriced or unmentioned.

5 — Per-user prices public for the main tiers with the billing period stated, but at least one commonly needed piece (terminal hardware, planning module, payroll export) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-user maths, billing period, minimum term and VAT treatment stated; only genuinely custom work lacks a number.

10 — Complete price computability: a calculator or table producing the annual invoice for a given headcount and module selection, including hardware, setup and renewal terms.

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The Operations Lead

Starter at $9 per user per month and Premium at $16 per user per month are public with monthly billing, an annual "4 months free" term, a $0 free tier and a full feature-comparison page. Enterprise is contact-sales, the Time Off and onboarding add-ons carry no number, and we found no public information on VAT treatment or minimum terms — so I cannot compute my annual invoice for 200 heads from the public pages alone. 2 2

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (10)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Product page toggl.com Checked 5 Oct 2026 +2 earlier captures: 11 Sep 2026, 30 Aug 2026 Details →
  2. 2 Pricing toggl.com Checked 5 Oct 2026 +2 earlier captures: 16 Sep 2026, 30 Aug 2026 Details →
  3. 3 Privacy policy toggl.com Checked 5 Oct 2026 Details →
  4. 4 Legal notice — found from the homepage toggl.com Checked 5 Oct 2026 Details →
  5. 5 Capture in the real workplace — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  6. 6 Capture in the real workplace — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  7. 7 Absence & shift planning — found from sitemap docs.toggl.com Checked 5 Oct 2026 Details →
  8. 8 Project, cost-centre & billing — found from sitemap support.toggl.com Checked 5 Oct 2026 Details →
  9. 9 Project, cost-centre & billing — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  10. 10 Payroll handoff — found from sitemap toggl.com Checked 5 Oct 2026 Details →