whats-best.ai

Time Tracking & Attendance

Toggl Track

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Toggl OÜ · toggl.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Skeptic

Weighted verdict

Has read a great many pages claiming to be "BAG-konform" and wants to know which feature makes that true. Reads compliance claims for what they do not say: which module, at which tier, and whether the terminal in the photograph costs extra.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Skeptic

Capture in the real workplace

How this is scored

How time actually gets recorded across the workforces a buyer has — desk staff, field and site crews, shift and deskless workers — and what happens when the network is not there.

0 — One browser timer and nothing else; anyone away from a desk records nothing.

3 — Web plus a mobile app, but no offline capture, no shared terminal, and corrections are an admin task rather than a workflow.

5 — Web, mobile and at least one shared capture point (kiosk, terminal or badge), with offline capture that syncs, and a correction workflow with approval.

8 — Several capture paths including hardware terminals or badge readers, reliable offline handling, GPS or geofenced check-in where the vendor states its limits, and bulk correction with an audit trail of who changed what.

10 — Capture fits the workforce rather than the reverse: desk, deskless, field and shift models all first-class, offline as a designed state rather than a failure mode, and every correction attributable, reasoned and reversible.

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The Skeptic

Web, mobile, desktop and browser-extension timers with idle-time detection are documented, and timesheet approvals at Premium give corrections a workflow rather than an admin chore. But we found no public information on offline capture, a shared kiosk or badge terminal, or GPS/geofenced clock-in — so the site crew and the shift worker have no evidenced way in. This is capture built for people who already have a browser tab open. 2 2

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Working-time law & audit record

How this is scored

Whether the record satisfies the German recording duty (BAG 2022, § 3 ArbSchG) and the ArbZG rules around it — breaks, maximum hours, rest periods, retention — and whether it survives being inspected.

0 — Hours are summed and nothing else; no break handling, no limits, no retention statement.

3 — Break deduction exists but is a flat rule; no daily maximum or rest-period checks, and no stated retention period.

5 — Configurable break rules, warnings on the 8/10-hour daily maximum and the 11-hour rest period, and per-employee reports covering the recording duty.

8 — The ArbZG rules are modelled rather than approximated: break and rest enforcement with documented exceptions, overtime and time-account rules, the two-year retention handled by the system, and an export built for an inspection.

10 — The vendor treats the record as evidence: tamper-evident entries with full change history, retention and deletion executed per statute, documented handling of on-call, standby and travel time, and published guidance mapping features to the ArbZG sections they serve.

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The Skeptic

We found no public information on break handling, the eight- and ten-hour daily maxima, the 11-hour rest period, or retention of the working-time record itself — nothing on the pages maps a feature to the BAG 2022 decision or § 3 ArbSchG. The only retention statements we found cover personal data, logs and accounting records, not an inspection file for a German authority. The vendor positions the product around capacity and profitability, and the captured pages make no conformity claim I could test. 3 1

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Absence & shift planning

How this is scored

Vacation, sickness and the shift or duty roster — the half of attendance that decides whether the time data means anything.

0 — No absence handling; vacation lives in a separate calendar or spreadsheet.

3 — Vacation requests with approval, but entitlement is manual, carry-over is not handled and there is no rostering.

5 — Automatic entitlement and carry-over, sickness recording, an absence calendar, and basic shift planning with availability.

8 — Public-holiday calendars per location, pro-rata entitlement, substitution and swap workflows, shift templates with qualification and rest-period checks, and coverage warnings before publication.

10 — Planning and recording are one system: rosters that respect statutory rest and the works agreement, absence that reflows the plan automatically, and forecast-versus-actual reporting a team lead can act on.

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The Skeptic

The absence offer is 'PTO, public holidays, and flexible hours' at Starter plus a Time Off Pro add-on for leave management, while the planning features — boards, task lists, a Timeline working as a Gantt chart, a Calendar — plan projects rather than people's shifts. We found no public information on automatic entitlement, carry-over, sickness recording, substitution or swap workflows, or shift templates with rest-period checks. What gets approved is the timesheet, not the leave, and the add-on is named without price or mechanics. 2 2

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Project, cost-centre & billing

How this is scored

Whether recorded time can carry the allocation an agency, workshop or professional-services firm needs — project, task, cost centre, billable status — through to an invoice or a client report.

0 — Attendance only; no project, task or cost-centre dimension at all.

3 — A free-text note or a single project field, with no rates, no billable flag and no per-project reporting.

5 — Projects and tasks with a billable flag and per-project reports, plus a rate per person or per project.

8 — Multi-level structure (client, project, task, cost centre), rate cards by person, role and project, budget tracking with warnings, and an invoice-ready export.

10 — Time becomes revenue without re-entry: approval before billing, rate rules that survive a rate change mid-project, client-facing reports, and a maintained handoff into named accounting or invoicing systems.

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The Skeptic

This is the home ground: billable rates from Starter, team revenue reports, fixed-fee projects, Premium labor-cost and profitability reports and dashboards of time actuals versus estimates — real allocation for an agency. We found no public information on a client–project–task–cost-centre hierarchy, role-based rate cards, budget warnings, or an invoice-ready export into a named accounting system; the exports on offer are CSV and PDF. Timesheet approvals exist, but they are sold for data accuracy, not as a billing release gate. 2 2

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Payroll handoff

How this is scored

How the recorded month reaches payroll — DATEV, Lohn und Gehalt, an in-house system or the tax adviser — and how much of it is automated rather than retyped.

0 — No payroll path stated; the month leaves as a spreadsheet someone retypes.

3 — Generic CSV said to be usable for payroll, with no named system, no defined format and no handling of surcharges.

5 — A named payroll integration or a documented export format for at least one major system, covering hours, absences and overtime.

8 — Vendor-maintained integration with a named provider, covering night, Sunday and holiday surcharges, time accounts and mid-month changes, with a lock step before transmission.

10 — Payroll is designed for, not exported to: several named systems maintained, an auditable approval and lock, retro handling for corrections after the close, and the tax adviser given their own scoped access.

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The Skeptic

The documented exits for a closed month are CSV export, PDF export and an API; we found no public information on a named payroll system such as DATEV, a defined payroll format, night, Sunday or holiday surcharges, time-account transfer, or a lock step before transmission. That is a file someone retypes into payroll — exactly the chore the buyer is trying to stop paying for. 2

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European sovereignty

How this is scored

Where the data lives, who the contracting entity is, who the subprocessors are, and whether that is documented rather than assumed. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting region unstated or non-EU, subprocessors not named.

3 — EU hosting offered as an option, but the contracting entity is non-EU or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but the subprocessor chain includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, full subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor in the EU, data-centre certification published, and an on-premises or private-cloud option for buyers who need it.

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The Skeptic

Processing operations are stated to sit in Estonia, the default controller/processor is the Estonian Toggl OÜ, and ISO/IEC 27001:2022 certification with regular audits is on record. But the same privacy policy names Toggl, Inc. of Delaware as an entity customers may contract with, and beyond internal Toggl Group companies we found no public information on the sub-processor chain, the data-centre provider or ownership. International transfers are papered over with adequacy decisions and standard contractual clauses — lawful scaffolding, not a DACH-clean chain. 3 2

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual invoice for their headcount — including terminals, modules and minimums — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-user headline exists, but hardware, modules or a minimum seat count are unpriced or unmentioned.

5 — Per-user prices public for the main tiers with the billing period stated, but at least one commonly needed piece (terminal hardware, planning module, payroll export) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-user maths, billing period, minimum term and VAT treatment stated; only genuinely custom work lacks a number.

10 — Complete price computability: a calculator or table producing the annual invoice for a given headcount and module selection, including hardware, setup and renewal terms.

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The Skeptic

Starter at $9 per user per month and Premium at $16 per user per month are public, with monthly billing and an annual option of '4 months free', plus a feature-comparison page. But the Free plan is 'for a limited number of users' with no number stated, Enterprise is 'contact sales', and we found no public price for the Time Off Pro add-on or the expert-onboarding package — a buyer with leave-management needs cannot compute the annual invoice. We also found no public information on VAT treatment or a minimum term. 2 2

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

Sources (10)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Product page toggl.com Checked 5 Oct 2026 +2 earlier captures: 11 Sep 2026, 30 Aug 2026 Details →
  2. 2 Pricing toggl.com Checked 5 Oct 2026 +2 earlier captures: 16 Sep 2026, 30 Aug 2026 Details →
  3. 3 Privacy policy toggl.com Checked 5 Oct 2026 Details →
  4. 4 Legal notice — found from the homepage toggl.com Checked 5 Oct 2026 Details →
  5. 5 Capture in the real workplace — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  6. 6 Capture in the real workplace — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  7. 7 Absence & shift planning — found from sitemap docs.toggl.com Checked 5 Oct 2026 Details →
  8. 8 Project, cost-centre & billing — found from sitemap support.toggl.com Checked 5 Oct 2026 Details →
  9. 9 Project, cost-centre & billing — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  10. 10 Payroll handoff — found from sitemap toggl.com Checked 5 Oct 2026 Details →