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Time Tracking & Attendance

Toggl Track

EU-Made Report an error

Panel rating · 6 judges · How to read the stars

Category median

Sovereignty: not determined

0–5 in half steps. 5 means the rubric's top anchor is met on the evidence.

by Toggl OÜ · toggl.com

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Read this page as one judge. Each weighs the same scores by what they care about.

The Payroll Officer

Weighted verdict

Turns the recorded month into an payroll run and answers for it. Cares about surcharges for night, Sunday and holiday work, time accounts that reconcile, and corrections that arrive after the close. Treats "export to CSV" as an admission that the handoff was never designed.

Same scores as the panel view — this lens weights them the way this judge cares.

Scored by The Payroll Officer

Capture in the real workplace

How this is scored

How time actually gets recorded across the workforces a buyer has — desk staff, field and site crews, shift and deskless workers — and what happens when the network is not there.

0 — One browser timer and nothing else; anyone away from a desk records nothing.

3 — Web plus a mobile app, but no offline capture, no shared terminal, and corrections are an admin task rather than a workflow.

5 — Web, mobile and at least one shared capture point (kiosk, terminal or badge), with offline capture that syncs, and a correction workflow with approval.

8 — Several capture paths including hardware terminals or badge readers, reliable offline handling, GPS or geofenced check-in where the vendor states its limits, and bulk correction with an audit trail of who changed what.

10 — Capture fits the workforce rather than the reverse: desk, deskless, field and shift models all first-class, offline as a designed state rather than a failure mode, and every correction attributable, reasoned and reversible.

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The Payroll Officer

Web, mobile, desktop and browser extensions give desk staff several ways to start a timer, and timesheet approvals in Premium mean corrections at least pass a reviewer. We found no public information on offline capture, shared terminals or kiosks for site crews, geofenced check-in, or an audit trail of who changed what on an entry. This is a timer built for people at a desk, not a capture model for a mixed workforce. 2 2

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Working-time law & audit record

How this is scored

Whether the record satisfies the German recording duty (BAG 2022, § 3 ArbSchG) and the ArbZG rules around it — breaks, maximum hours, rest periods, retention — and whether it survives being inspected.

0 — Hours are summed and nothing else; no break handling, no limits, no retention statement.

3 — Break deduction exists but is a flat rule; no daily maximum or rest-period checks, and no stated retention period.

5 — Configurable break rules, warnings on the 8/10-hour daily maximum and the 11-hour rest period, and per-employee reports covering the recording duty.

8 — The ArbZG rules are modelled rather than approximated: break and rest enforcement with documented exceptions, overtime and time-account rules, the two-year retention handled by the system, and an export built for an inspection.

10 — The vendor treats the record as evidence: tamper-evident entries with full change history, retention and deletion executed per statute, documented handling of on-call, standby and travel time, and published guidance mapping features to the ArbZG sections they serve.

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The Payroll Officer

Nothing in the captured pages addresses the German recording duty: no break rules, no daily maximum or rest-period checks, and no statement that time entries are kept for the statutory period. The privacy policy shows a formal retention policy and ISO/IEC 27001 certification, but those govern personal data generally, not a working-time record that survives inspection. I would not hand this month to an auditor as evidence of compliant working time. 3 2

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Absence & shift planning

How this is scored

Vacation, sickness and the shift or duty roster — the half of attendance that decides whether the time data means anything.

0 — No absence handling; vacation lives in a separate calendar or spreadsheet.

3 — Vacation requests with approval, but entitlement is manual, carry-over is not handled and there is no rostering.

5 — Automatic entitlement and carry-over, sickness recording, an absence calendar, and basic shift planning with availability.

8 — Public-holiday calendars per location, pro-rata entitlement, substitution and swap workflows, shift templates with qualification and rest-period checks, and coverage warnings before publication.

10 — Planning and recording are one system: rosters that respect statutory rest and the works agreement, absence that reflows the plan automatically, and forecast-versus-actual reporting a team lead can act on.

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The Payroll Officer

Capacity basics list PTO, public holidays and flexible hours, and a Time Off Pro add-on promises to connect leave management with capacity planning. We found no public information on automatic entitlement, carry-over, sickness recording, or any shift roster with substitution and coverage checks — the planning on show is project planning, not a duty roster. Vacation appears as a capacity assumption rather than an administered entitlement. 2 2

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Project, cost-centre & billing

How this is scored

Whether recorded time can carry the allocation an agency, workshop or professional-services firm needs — project, task, cost centre, billable status — through to an invoice or a client report.

0 — Attendance only; no project, task or cost-centre dimension at all.

3 — A free-text note or a single project field, with no rates, no billable flag and no per-project reporting.

5 — Projects and tasks with a billable flag and per-project reports, plus a rate per person or per project.

8 — Multi-level structure (client, project, task, cost centre), rate cards by person, role and project, budget tracking with warnings, and an invoice-ready export.

10 — Time becomes revenue without re-entry: approval before billing, rate rules that survive a rate change mid-project, client-facing reports, and a maintained handoff into named accounting or invoicing systems.

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The Payroll Officer

Unlimited projects and tags, billable rates from the Starter tier, and labor costs, fixed-fee projects and profitability reports in Premium mean recorded time genuinely carries a billable dimension through to reporting. We found no public information on a client-project-task or cost-centre structure, rate rules that survive a mid-project rate change, budget warnings, or a maintained handoff into any invoicing or accounting system. Strong for project time, unfinished for revenue. 2 2

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Payroll handoff

How this is scored

How the recorded month reaches payroll — DATEV, Lohn und Gehalt, an in-house system or the tax adviser — and how much of it is automated rather than retyped.

0 — No payroll path stated; the month leaves as a spreadsheet someone retypes.

3 — Generic CSV said to be usable for payroll, with no named system, no defined format and no handling of surcharges.

5 — A named payroll integration or a documented export format for at least one major system, covering hours, absences and overtime.

8 — Vendor-maintained integration with a named provider, covering night, Sunday and holiday surcharges, time accounts and mid-month changes, with a lock step before transmission.

10 — Payroll is designed for, not exported to: several named systems maintained, an auditable approval and lock, retro handling for corrections after the close, and the tax adviser given their own scoped access.

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The Payroll Officer

The month leaves as a CSV export, a PDF or through the API — no named payroll system, no defined format, no night, Sunday or holiday surcharges, no time account, no lock before transmission and no path for corrections after the close. A CSV is an admission the handoff was never designed; someone retypes the month and owns the surcharge maths themselves. For a payroll run this sits at the bottom of the scale. 2

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European sovereignty

How this is scored

Where the data lives, who the contracting entity is, who the subprocessors are, and whether that is documented rather than assumed. Independently sourced by the sovereignty pipeline; scored here as this buyer weighs it.

0 — Non-EU vendor and contracting entity, hosting region unstated or non-EU, subprocessors not named.

3 — EU hosting offered as an option, but the contracting entity is non-EU or the subprocessor list is absent.

5 — EU hosting as standard and an EU contracting entity, but the subprocessor chain includes non-EU providers without an explained safeguard.

8 — EU or DACH hosting with a named data-centre provider, EU contracting entity, full subprocessor list published, and any non-EU processing named with its legal basis.

10 — Sovereign end to end and evidenced: vendor, entity, hosting and every subprocessor in the EU, data-centre certification published, and an on-premises or private-cloud option for buyers who need it.

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The Payroll Officer

The default contracting party is Toggl OÜ in Tallinn with processing operations in Estonia, and transfers outside the EU are at least given named mechanisms such as adequacy decisions and Standard Contractual Clauses. But the full sub-processor list sits on a page whose contents we have not captured, a Delaware sister entity can also be the contracting party, and we found no public information on the data-centre provider or its certification. Sovereignty is plausible but asserted, not evidenced end to end. 3 2

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Pricing transparency

How this is scored

Whether a buyer can compute the real annual invoice for their headcount — including terminals, modules and minimums — from public pages alone.

0 — No public prices at all; every tier is a sales conversation.

3 — A per-user headline exists, but hardware, modules or a minimum seat count are unpriced or unmentioned.

5 — Per-user prices public for the main tiers with the billing period stated, but at least one commonly needed piece (terminal hardware, planning module, payroll export) sits in an unpriced bundle.

8 — Every tier and module priced publicly with per-user maths, billing period, minimum term and VAT treatment stated; only genuinely custom work lacks a number.

10 — Complete price computability: a calculator or table producing the annual invoice for a given headcount and module selection, including hardware, setup and renewal terms.

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The Payroll Officer

Starter at $9 per user per month and Premium at $16 per user per month are public with the monthly period stated, annual billing is spelled out as 4 months free, and a compare-all-plan-features page exists. The Time Off Pro add-on, the expert onboarding package and the Enterprise tier carry no price, and VAT treatment is not stated, so a buyer can price the seats but not the whole annual invoice. 2 2

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European sovereignty — proven facts

0 of 4 dimensions proven

Built only from facts shown on the vendor's own pages. A dimension we could not prove is left open, not scored as zero.

Ownership Not determined — uncited Report an error
Data residency Not determined ⚠ unverified — uncited Report an error
Subprocessors Not determined — uncited Report an error

Where this could be wrong

What we left out

A claim that does not survive our checks costs us the claim, not the page. This is what was taken off this one.

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Sources (10)

The pages every claim on this page was read from — each one checked, dated, and kept verifiable.

  1. 1 Product page toggl.com Checked 5 Oct 2026 +2 earlier captures: 11 Sep 2026, 30 Aug 2026 Details →
  2. 2 Pricing toggl.com Checked 5 Oct 2026 +2 earlier captures: 16 Sep 2026, 30 Aug 2026 Details →
  3. 3 Privacy policy toggl.com Checked 5 Oct 2026 Details →
  4. 4 Legal notice — found from the homepage toggl.com Checked 5 Oct 2026 Details →
  5. 5 Capture in the real workplace — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  6. 6 Capture in the real workplace — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  7. 7 Absence & shift planning — found from sitemap docs.toggl.com Checked 5 Oct 2026 Details →
  8. 8 Project, cost-centre & billing — found from sitemap support.toggl.com Checked 5 Oct 2026 Details →
  9. 9 Project, cost-centre & billing — found from sitemap toggl.com Checked 5 Oct 2026 Details →
  10. 10 Payroll handoff — found from sitemap toggl.com Checked 5 Oct 2026 Details →